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We Are All Confident Idiots

An anonymous reader writes: If you've ever heard of the Dunning-Kruger effect, you'll be familiar with David Dunning, professor of psychology at Cornell. He's written an article on the "psychology of human wrongness," explaining how confidence in one's answers tends to be high for people who don't know what they're talking about. He says, "What's curious is that, in many cases, incompetence does not leave people disoriented, perplexed, or cautious. Instead, the incompetent are often blessed with an inappropriate confidence, buoyed by something that feels to them like knowledge."

Dunning goes on: "A whole battery of studies conducted by myself and others have confirmed that people who don't know much about a given set of cognitive, technical, or social skills tend to grossly overestimate their prowess and performance, whether it's grammar, emotional intelligence, logical reasoning, firearm care and safety, debating, or financial knowledge. College students who hand in exams that will earn them Ds and Fs tend to think their efforts will be worthy of far higher grades; low-performing chess players, bridge players, and medical students, and elderly people applying for a renewed driver's license, similarly overestimate their competence by a long shot."

11 of 306 comments (clear)

  1. Seems consistent by Dega704 · · Score: 5, Interesting

    "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

  2. And that's what's wrong today by Opportunist · · Score: 4, Interesting

    People who know their stuff also know just how little they really know, and they tend to be cautious with their answers. People who don't, but know just enough to THINK they know a lot lack that inhibition. And they won't hesitate to use this to assert they know a lot. This in turn will be seen as determination and having a vision by management and now take a wild guess who will be in charge of making all the important decisions.

    And sometimes I can't help but wonder if knowing too much is actually keeping people from climbing the corporate ladder. It seems, the less you know, the higher your chance that you'll end up at the C-Level.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:And that's what's wrong today by AthanasiusKircher · · Score: 4, Interesting

      And sometimes I can't help but wonder if knowing too much is actually keeping people from climbing the corporate ladder. It seems, the less you know, the higher your chance that you'll end up at the C-Level.

      I'm pretty sure I remember reading a study some years back about average IQ vs. salary. (Given the thread I'm discussing this in, I'm hesitant to say I'm sure of anything.) Anyhow, the conclusion was that people who made the big money in business tend not to be the smartest -- they tend to be somewhat above average, but not more than a standard deviation or two. Those results make some intuitive sense, given not only the parent's argument about ignorance, but also the fact that the people who possess rare intelligence often also end up with weird and eclectic interests, which means they often may be driven by some more esoteric obsession than the simple accumulation of wealth.

      But perhaps I'm just rationalizing, as TFA says.

      Anyhow, I would also agree with the parent to some extent because I think our current corporate culture specifically REQUIRES a certain level of ignorance to produce the results that many businesses want. There are very few corporations satisfied to be relatively "stable" from year-to-year. Growth, expansion, innovation, etc. are the normal desired features, even in businesses where basic methods don't change very fast.

      The most rational choice -- and probably the one adopted by intelligent, informed people -- would be one that probably approximates the average growth rate of the economy as a whole. For example, it's like the "invest in index funds" strategy -- from a rational, informed perspective, it's probably the course most likely to keep your investments stable.

      But lots of people are convinced that they have a strategy that will beat the market. Similarly, lots of people in mid-level management think they have a plan for a business that will involve risky choices to get ahead of competition, to expand at a great rate, etc.

      Obviously there will be a few people who actually ARE smart enough to figure out a strategy that's likely to beat the average. But there are probably 10 times as many people who THINK they can beat the average, but they're deluded.

      The problem is that if you gather enough such people together, a few of them are bound to have a string of "hits" just by chance. And those people tend to get promoted in our current corporate culture, because they apparently produce "results" which are far ahead of what the rational, informed, safer course would be... even if their "hits" were just a string of luck.

      And once you reach a certain level of management and size of business, even really bad decisions won't sink your career. For one thing, you increasingly rely on delegating those decisions to underlings who will take the fall unless a true disaster happens where they call for the head of the CEO. Instead of promoting the risky decisions yourself, you are in change of promoting the people who will do it, and some will get lucky... just like you did. And if you have a string of luck, you become a "great CEO." If you fail miserably (as is just as likely with chance), you take your golden parachute and retire.

      Basically, this is bound to be a case in a system where we promote people based on the idea that they will be overly aggressive and make strong decisions outside the norm, expecting results outside the norm. We're essentially demanding a level of exceptionalism that will tend to favor promotion on the basis of chance success (since few people have the skills to actually succeed that way due to skill). The demand for those sort of people will always exceed their supply -- which means lots of people will just get promoted for having a string of positive results outside the norm... even if it's the blind luck of someone who's too ignorant to choose a more rational and safer course.

  3. Not a new idea by Translation+Error · · Score: 4, Interesting

    "Ignorance more frequently begets confidence than does knowledge" - Charles Darwin

    --
    When someone says, "Any fool can see ..." they're usually exactly right.
  4. Re:Well that explains... by BringsApples · · Score: 3, Interesting

    Politicians actually don't have any of their own confidence, they take yours. That's the whole schtick to politics these days: Gain The People's Confidence. They each know how full of shit they are, and more importantly, they know how full of shit you are.

    --
    Politics; n. : A religion whereby man is god.
  5. Re:Summary doesn't support headline by bluefoxlucid · · Score: 5, Interesting

    This is why deliberate practice, as described by K Anders Ericsson, is so important. Deliberate practice is what makes experts, and summarizes in three simple concepts: goal-oriented behavior; a focus on technique; and constant, immediate feedback.

    By deliberate practice, a person is *looking* for their flaws, setting goals to push their competence, and immediately getting burned when they push beyond their abilities. This style of practice aims to draw attention to those behaviors which are incorrect--gaps in knowledge, weakness in skill--so that a person may reconcile these things and improve.

    Such practice continuously slims down the level of overconfidence, even as confidence increases. A person is appraised of their shortcomings, but also reduces them, simultaneously becoming more skilled and more aware of the weaknesses in their skill in that area.

  6. I was just talking about this with my wife... by weiserfireman · · Score: 5, Interesting

    She asked me, "how do you know you are a good computer technician"

    Me, "because I know how little I really know. When I was a good amateur, I thought I knew a lot, and was confident, but now, I know so much more that I know what I don't know. That makes me a good technician."

    She was confused, but I now I know there there is a scientific name for what I was trying to explain.

  7. Re:Left one out by lgw · · Score: 5, Interesting

    The problem here is that Prof. Dunning's principle could apply to anybody, including college professors.

      So how does he know he is correct?

    It's a good joke, but it's also the key realization that led to the use of double-blind studies. Someone had published a paper to the effect that no human studies could be trusted, because the observer effect would taint the study. It was a really depressing paper until someone pointed out that it was itself based on human studies, and thus the conclusion shouldn't be taken too seriously. More serious contemplation of the problem eventually led to double-blind studies being the norm for serious work.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  8. Coin a new phrase by Scottingham · · Score: 3, Interesting

    I'd like to coin a new phrase: The Kruger Hump.

    This is the inflection point where you realize just how little you actually know. Up to that point is marked by the D-K effect.

  9. As John Cleese pointed out by msobkow · · Score: 4, Interesting

    As John Cleese pointed out, you need a minimum level of intelligence to even realize that you are stupid.

    Sadly, a huge percentage of the population is too stupid to realize that they're morons.

    --
    I do not fail; I succeed at finding out what does not work.
    1. Re:As John Cleese pointed out by silfen · · Score: 3, Interesting

      Sadly, a huge percentage of the population is too stupid to realize that they're morons.

      More importantly, a huge percentage of intellectuals, politicians, government advisers, economists, regulators, and administrators are too stupid to realize that they're morons in almost everything other than a (usually irrelevant) narrow specialty.