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Amazon's Echo Chamber

An anonymous reader writes: The announcement this Thursday of another dubious piece of hardware from Amazon led Dustin Curtis to write an article critical of Amazon's hardware strategy, saying the company just doesn't understand what makes a device good or bad. Curtis says, "With Amazon.com, it can heavily and successfully promote and sell its products, giving it false indicators of success. It's an echo chamber. They make a product, they market the product on Amazon.com, they sell the product to Amazon.com customers, they get a false sense of success, the customer puts the product in a drawer and never uses it, and then Amazon moves on to the next product. Finally, with the Fire Phone, customers have been pushing back.

The media strategy that seems to be driving Jeff Bezos to make mobile consumption devices (with Amazon's media stores and Prime video/music) is flawed. No one makes money selling media for consumption anymore. That market is quickly and brutally dying. The media market is now so efficient that all profit is completely sucked out of the equation by the time you get to the consumption delivery system, to the point that it is barely possible to break even."

11 of 112 comments (clear)

  1. Oh... by darkain · · Score: 5, Funny

    I thought this article would be about the sound chamber inside of the Amazon Echo, now I'm disapointed ... http://www.amazon.com/oc/echo

  2. Uh by ADRA · · Score: 4, Insightful

    Netflix made 71m off of the 'there's no money to be made slinging content' game, and who knows how much Apple makes off music, either in content distribution or hardware. Yes, they made a product less desirable for their market and they're paying for that mistake, oh well.

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    1. Re:Uh by Hadlock · · Score: 5, Informative

      Re: Cable Cutting
       
      The Amazon FireTV (the full size square, not the HDMI dongle) is a fantastic device for $99 and XBMC has native support for it now. Once you bump the buffer from 20MB to 500MB and remove the bandwidth cap XBMC + Amazon Fire TV is a fantastic device for streaming the largest uncompressed 1080p video. It also handles your standard 100MB-4GB video files without cache modification as well. Also it does stuff like Netflix, Amazon Prime (aka HBO), most Android apps (like BombSquad, a Smash Brothers clone), you can side-load APKs without rooting it etc etc Amazon did a great job with the device and I use it daily instead of owning a cable box.
       
      Absolutely zero interest in an Amazon branded phone though. I heard their Fire Tablet or whatever was pretty fantastic for the time but the market has moved on and even the $79 chinese branded tablets are competitive these days for most users.

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    2. Re:Uh by Anonymous Coward · · Score: 4, Informative

      Amazon devices sales are terrible because they don't have Google Play app marketplace. End of story. Everyone who wants to get locked in to a content ecosystem where they are forced to buy devices from one source already owns Apple products. Amazon devices are a media appliance, not computing devices. They have a shitty app store. That isn't going to change any time soon. An Amazon Tablet or Phone is only useful as a portal in to Amazon Prime and Kindle content. It's 1 dimensional. Why would anyone want to own one when they can buy a Nexus phone and tablet and get Google Play AND Amazon Kindle AND Amazon Prime AND Barnes & Noble?

      I love Amazon, do 100% of my purchasing of physical goods via Prime. I get 25% of my print media through Amazon because their DRM makes it difficult for me to transfer their content in to my preferred ereader app: Google Play Books. I have a digital bookshelf in one place and I don't want to have to search through 3x different apps to remember where I purchased my ebook.

  3. Who is that? by paiute · · Score: 5, Insightful

    Who is Dustin Curtis, and which multibillion dollar company did he found?

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  4. Failure Matters by TechyImmigrant · · Score: 5, Interesting

    You're allowed to put out a few failures if it takes you to success.

    Apple 3? -> LISA? -> Macintosh!
    Apple Newton? -> Ipod(the old crappy ones)? -> iPod! -> iPhone!
    Econet? -> X25? -> Packet Ring? -> The internet!

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    1. Re:Failure Matters by serviscope_minor · · Score: 5, Funny

      Ipod(the old crappy ones)?

      Ah yes, we remember the crappy ones. No wireless. less space than a nomad. Lame.

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      SJW n. One who posts facts.
  5. Great Strategy by drasfr · · Score: 5, Insightful

    Honestly I think it's a great strategy to be bold and NOT be afraid to try new things. They are lucky to be in a position to be able to reach many of their customers and experiment. I say try, be bold. You fail, you hopefully learn from your mistakes and customers. Try again. Something will stick and could become successful.

    At least Amazon compared to Samsung tries new things they do not copy. It takes courage to try and gamble with large sum of money. My hat off to Amazon even if I don't always like their product. Hell I did sign up for the Echo. I might stay in a drawer after a few weeks who knows but it's a good opportunity to try something very new. A virtual assistant that could listen to you at all time in the future. There is a lot of potential to learn from this.

  6. Re:Give credit to the first voice-only product by miknix · · Score: 4, Insightful

    I think this technology can be particularly useful in the kitchen. If you like to cook you certainly know how annoying it is to smear olive oil or butter all over your phone screen while you are trying to bake a cake following an internet recipe :D

  7. Why does it matter ? by x0ra · · Score: 4, Insightful

    Why does it matter ? If the opinion was from a New York Times journalist, nobody would have cared about the author, and the message would have been discussed following everyone belief on the NY Times. Here, it's a nobody giving an opinion, and he is judged as a nobody, rather than being judged on the content.

    This is all intellectual laziness. You are judging the content following the fame (and political orientation) or the author/support publishing it. You have lost all critical sense. If something get published by an author/support you have affinity with, you're gonna like it, if you don't have affinity with the support, you're gonna dislike it.

    1. Re:Why does it matter ? by paiute · · Score: 4, Insightful

      No, we are asking what his background and experience are that he can offer useful criticism of Amazon. If I badmouth your code, aren't you going to want to know what my qualifications are for judging it?

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