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For Some Would-Be Google Glass Buyers and Devs, Delays May Mean Giving Up

ErnieKey writes with a Reuters story that says Google's Glass, not yet out for general purchase, has been wearing on the patience of both developers and would-be customers: "After an initial burst of enthusiasm, signs that consumers are giving up on Glass have been building.' Is it true that Google Goggles are simply not attractive to wear? Or perhaps it's the invasion of privacy that is deterring people from wearing them. Regardless, Google needs to change something quickly before they lose all their potential customers. From the article: Of 16 Glass app makers contacted, nine said that they had stopped work on their projects or abandoned them, mostly because of the lack of customers or limitations of the device. Three more have switched to developing for business, leaving behind consumer projects. Plenty of larger developers remain with Glass. The nearly 100 apps on the official website include Facebook and OpenTable, although one major player recently defected: Twitter. "If there was 200 million Google Glasses sold, it would be a different perspective. There's no market at this point," said Tom Frencel, the chief executive of Little Guy Games, which put development of a Glass game on hold this year and is looking at other platforms, including the Facebook-owned virtual-reality goggles Oculus Rift. Several key Google employees instrumental to developing Glass have left the company in the last six months, including lead developer Babak Parviz, electrical engineering chief Adrian Wong, and Ossama Alami, director of developer relations.

20 of 154 comments (clear)

  1. Early adopters by tomhath · · Score: 3, Insightful

    Google needs to change something quickly before they lose all their potential customers.

    They might not be losing potential customers. Perhaps the market is just already saturated.

    1. Re:Early adopters by rudy_wayne · · Score: 4, Insightful

      Google needs to change something quickly before they lose all their potential customers.

      They might not be losing potential customers. Perhaps the market is just already saturated.

      Exactly. Everyone who is willing to drop $1500 on a gadget that is nothing more than a solution searching for a problem, has already done so.

    2. Re:Early adopters by postbigbang · · Score: 4, Insightful

      The fulcrum of backlash against the device in an almost uniform, vehement, and studied way exposing Google's complete disdain for respect of privacy might have something to do with it as well. Pulling back the Oz Curtain and exposing that Google's business model is the complete ownership of your personal information for their profit might be just too much advance with just one product.

      --
      ---- Teach Peace. It's Cheaper Than War.
    3. Re:Early adopters by ShanghaiBill · · Score: 4, Informative

      As a GG app developer, let me give my perspective. There are plenty of potential applications, and few of those involve wandering around in public while wearing them. I developed an app for classroom management. The teacher wears the GG, and sees a "popup" whenever a student is stuck. The student could indicate this by using a clicker, or it could be indicated automatically if the student has several consecutive failures while using computerized learning, such as Khan Academy. This would be most useful for flipped classrooms so the teacher does not need to return to the desktop dashboard between helping students, but can go from student-to-student-to-student. I also worked on a warehouse app, that would guide pickers to the destination rack and shelf. But I gave up. The problem is that GG seems to be stuck in "beta" forever, with no roadmap to ever turn into an actual released product. It is supposed to only be for "developers", and only for a price of $1500, which is way, way too high for broad applications. Google needs to get this product out, to the general public, at a reasonable price (~ $100). If they don't, it is going to die, or be replaced by a product from a company that knows how to ship a product.

    4. Re:Early adopters by ShanghaiBill · · Score: 3, Insightful

      The product; just like smart watches; is currently impossible ... until we get battery technology which lets you have at least android phone computing power

      Not true. Battery life isn't that much of an issue. GG is not standalone. You use it with another device, and any heavy computing can be offloaded to a cellphone, and from there, maybe, to a server. Many people think that GG is "always on" and displaying/recording continuously. It doesn't work that way. The display doesn't use much power, and power can be reduced even more by dimming or using the display intermittently. In my applications, the display only turns on when there is a new notification. The notification is on for a few seconds, and then fades. The user can then speak or tap the glasses to light it back up. A user can go all day on one charge.

      It seems to me that Google really hasn't figured out what to do with this device, or how to attract developers, and they seem to have no idea how to get people to accept it. The anecdote in TFA about Sergey wearing it to the beach is indicative of the problem. The beach is probably the place where people would be most offended at the perception of being recorded, and I can't see any possible practical use for it there.

    5. Re:Early adopters by Kjella · · Score: 2

      The product; just like smart watches; is currently impossible. Smart watches are impossible products (as opposed to geek toys) because the minimum battery life for something that you wear all day and don't want to put down is probably around six months and even a year is probably a bit short.

      Quite frankly, that's bullshit. I charge my cell phone every night and if there was a tangible benefit I'd just as easily plug my wrist watch in as well. The problem is that a watch has practically no screen real estate to speak of. Either the controls are microscopic, the choices ten levels deep or you're swiping and scrolling like crazy to find what you're looking for and your finger covers half the screen. Meanwhile in your pocket you got a 4-5" device that takes a little bit more effort to pull out and put away but will still be quicker and easier for all but the simplest of tasks. I did use to have "fancy" digital watches before cell phones with calculator and countdown and lap times and such. Now I have a cell phone and a simple analog watch that tells me the time, it's not worth having at the wrist.

      --
      Live today, because you never know what tomorrow brings
    6. Re:Early adopters by xevioso · · Score: 4, Insightful

      "This would be most useful for flipped classrooms [wikipedia.org] so the teacher does not need to return to the desktop dashboard between helping students, but can go from student-to-student-to-student. "

      Or...and I know this is a shocking concept...the students could raise their hands when they need assistance?

      This is what the OP meant by a solution in search of a problem.

    7. Re:Early adopters by kencurry · · Score: 2

      I have GG. Battery life is so poor as to make these pretty useless for every day. I have never gotten more than 4 hours of use out of these.

      Maybe there is is highly specialized use for hands free imaging for some people, but thinking that you will have hands free use of your cell phone for texts, emails, calls etc. is totally wrong.

      --
      sigs are for losers (except to point out that sigs are for losers)
    8. Re:Early adopters by Nemyst · · Score: 3, Insightful

      Yes, and a lot of students don't, be it because of shame from having to ask a question, pride in solving it themselves, or whatever else. If this new method of teaching provides better results, why not use it? Because you didn't have it and made it just fine, ergo everyone should just get on with it?

  2. Ran out of gas by Tyr07 · · Score: 2

    It's just taking to long to get released. People get over things eventually. It's been out of reach for the average person. I would have loved to have one, I think it's the future, more convenient, and people will get used to it.

    But I swear it feels like it's been five years since these were announced. How long am I supposed to care before I go fuck it and move on to something else to play with and explore? I moved on. So did other people.

    The only people waiting for them are the same people who are friendzoned and thinking it will change. Google, you have friendzoned us with your google glasses, and more men these days are getting the picture and moving on.

  3. Just because you can by rudy_wayne · · Score: 2

    There's no market at this point," said Tom Frencel, the chief executive of Little Guy Games, which put development of a Glass game on hold this year and is looking at other platforms

    And why do we need games for Google Glass?

    Google Glass is a good example of the old saying "Just because you CAN do something, doesn't mean you SHOULD."

  4. It's a combination of problems by Opportunist · · Score: 3, Insightful

    The market is probably saturated, but only because the item is only appealing to a very small market.

    First and foremost, you need someone who'd want an always on cellphone display mounted right in front of his eye. Now, I could see me wanting this. Granted, I've been into wearable computing for a while now, but I could well see a lot of people who can't take their fingers off their cellphone long enough to hold down a sensible conversation to want a HMD. That certainly would not be the problem, I can well see a lot of technically interested people wanting something like this. And if the "group selector" ended here, there would actually probably be a huge market for this item.

    Then there's the price, which pretty much eliminates the under-21 crowd, arguably one of the biggest early adopters today. Face it, if some cellphone has some new feature, rest assured some high school kid will bind itself to some cell company for longer than their average relationship lasts so they can afford it. Since there is no such thing with Google Glass and the item costs quite a pretty penny, what's left after these two are technologically inclined people with quite a bit of money to spare on what is essentially a novelty luxury item.

    The last nail for the coffin is Google itself. Google now doesn't really have a reputation of not wanting to know everything their customers do. That's basically their business model. They sell information. And with Google Glass you'd not only not know where it's been, you also won't know where it is going. And even if they themselves don't really care about privacy, it also means that their friends and collegues must not care about it, or else ... why bother buying something that you can't really use as soon as anyone is nearby? Because the VERY FIRST thing I'd ask a Google Glass user to do is take the thing off while I'm around. Alternatively I'll remove it from his nose.

    So the market is for technically inclined people who have good enough jobs to afford this luxury who are neither worried about their privacy nor have coworkers or friends who are.

    And that market is REALLY tiny.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:It's a combination of problems by Tyr07 · · Score: 2, Informative

      Fair enough, I can see not wanting google glass around you.

      By the way, shut your android or apple phone off whenever you are near me, as it can record audio and video, it also knows exactly where you are at all times, if I have mine on, it knows we're standing next to each other. Especially if it's an apple phone, apparently I hear all calls are recorded by apple.
      You're already giving all your information to these companies anyway, and if you want to discriminate against a chosen piece of technology that performs the same functions as yours except with a heads up display, I will treat your technology with the /exact same/ treatment.

      If you don't like it, you can take it up with the fact that I'm 6'3 and have done roofing, likely can prevent you from removing any of my technology and it would be at your own peril.

      Alternatively, I'll remove it from your belt / pocket.

  5. Camera killed it by SkiTee94 · · Score: 2

    From my observations putting a camera on it was a fatal decision. It really turned people off, myself included. Every time I met a glasshole the whole having a camera lense in your face, even if it wasn't turned on, was really annoying. All the focus on the device turned away from the innovative display and onto the stupid camera. I have hopes for the display technology in an improved form but Google needs to focus on that. Unfortunatly the damage done means it will take a bit until people take wearable computer optical devices seriously again.

  6. Style isn't even in the top 5 problems by sjbe · · Score: 2

    Is it true that Google Goggles are simply not attractive to wear?

    Partly. They aren't stylish nor are they useful enough to overcome that deficit. But that isn't really even among the biggest problems with Google Glass.

    1) People who don't need corrective lenses don't generally want to wear glasses. I wore glasses for 17 years before I had lasik and there isn't a way in hell you would get me to wear glasses again except for safety, eye strain or vision correction.

    2) People don't generally like to use voice interfaces particularly in public. You don't see a lot of people using Siri out in public so why should Google Glass be any different

    3) People are creeped out by the privacy issues even if many of the critiques aren't really justified.

    4) They don't fit gracefully into most people's lifestyle. Much of the functionality of Google Glass is already covered by smartphones. Why do I need this conspicuous and much more annoying device second device to do something I mostly already have? It doesn't scratch any itch I have.

    5) The best uses for it are more industrial - particularly augmented reality uses. Think work instructions while building a complicated assembly. But Google seems to largely be ignoring these.

  7. Re:80$ components =/= 1500$ price tag by Severus+Snape · · Score: 2

    Wearables just aren't ready yet for mainstream consumers. Tablets existed way before the iPad and worked relatively well, but had many shortcomings that prevented them from becoming synonyms with day to day life (battery life, desktop interface, too heavy and bulky, wifi infrastructure, to name a few) the iPad came at the right time and became a massive success. Google are being pretty smart I think, they could be selling it for 200$, lots of people would flock to buy it, but that would be stupid. They know it isn't ready, so keeping it within the hands of few, learning what isn't quite right with it and improving it version by version is the right play.

  8. Google glass WITHOUT camera by beltsbear · · Score: 2

    Google needs to make a glass without the camera. One that is OBVIOUSLY different to the average person so they do not mistake it for the one with the camera. That could take some of the stigma away from the device. It could look much more like a regular pair of glasses. Sure, half of the applications need the camera, but many ideas do not, and it would reduce the cost. The technology and the software could mature without the social stigma and would have a good chance.

  9. They make me angry by EmperorOfCanada · · Score: 2, Insightful

    I was walking in the park this summer and these two arrogant looking douchebags were wearing them. I then realized that I lumped them in with smokers as people who just don't give a crap about other people's rights. I have a right to a pollution free environment, and I have a right to not have my every move tracked by a mega corporation.

    So my friend called them glassholes loud enough for them to hear and they didn't even flinch. Obviously not the first person to call them this. When people regularly abuse users of a product then maybe there should be a rethink of the use of that product.

    I don't mind someone biking by with their gopro seeing that not every moment is being made available to a faceless corporation. Unless I burst into flames while the gopro person is going by the footage will doubtfully be uploaded. But with any google ass type technology there is a huge chance that some software is able to make a note of my face, place, time, the faces around me, etc. Then this can easily be used to compile a stunningly comprehensive summation of my life. If only 5% of people were wearing them then 1 in 20 people that you pass would be able to note your presence. Without any other information about me that would allow google to compile a map of where I live, where I work, where my friends and family live, who I am in a relationship with, that I have kids, where I shop, where I vacation, everything. Then as this technology gets better it could even start going nuts (and it isn't like google doesn't love more information) and gathering what I wear, what I am buying, etc.

    While google glass isn't anywhere near that yet, these things are very close, and why wouldn't google gather this fantastically valuable information. They can swear on a stack of bibles that they won't be evil, but I don't remember ever hearing of google's massive storage being audited. Not to mention that they could use familiar weasel words like "Only collecting meta data."

    So I for one am extremely happy to hear that this project is falling flat on its face.

  10. Let me guess by 0123456 · · Score: 2

    Couldn't be something to do with much of the world now hearing 'NSA' whenever anyone says 'Google'?

    No-one wants the NSA watching everything they do when a Glasshole is nearby.

  11. Why I gave up by Edward+Kmett · · Score: 2

    I bought a pair, hoping to explore using it to keep notes for my slides and help track time when I'm doing a presentation and the like.

    I bought it right after Facebook did the Oculus Rift acquisition, when I canceled my dev-kit order, and I wanted a thing I could fiddle around for development purposes.

    So far in exchange for my trouble, I mostly get to stop and answer questions about Google Glass several times a day when I wear them. That much isn't so bad.

    Now I have a device I wear that has to maintain a constant link to my phone, draining its battery, so now I have to recharge two devices faster and I can't use it as 'more convenient' navigation without getting out my phone anyway to go to the app to turn on GPS, so its day-to-day usage is just flat-out painful.

    Oh, and I have to carry an extra pair of glasses, despite having switched the Glass to prescription lenses.

    Why? If I walk to work, which takes about an hour and a half, if I use the glass at all during the trip, it is typically out of juice by the end of the walk, so now I have to plug my glasses in at the office, which means I need to get out another pair so I can still see.

    And I better remember to carry the case, because if I go to the movie, the MPAA will get me arrested if I forget and wear them in, but since they don't fold up, I have to choose between a huge hard case or a big bulky pouch I'm constantly worried will go crunch.

    Oh, and I'd better switch to my real glasses when I drive, lest I get arrested for that, too.

    Oh, and if I walk by a school I get paranoid parents who think I'm out to take candid shots of their precious children, despite having a third party lens cap on.

    I've had some punk kid try to rip them off my face and run on the T, so there is an apparently increased theft risk.

    Now, because they polarize the glass in the prism they use to reflect light to your eye you can't get the lenses polarized or treated with any sort of anti-glare, but if you walk around in sunlight light reflects off the bottom of the prism into your eye constantly.

    There is a little bit of silver mirroring that is just deposited on the end of the prism -- not covered with anything. I went for a walk in Australia on a humid, high UV day. It just flaked off, which effectively dropped my screen to about 10% brightness. They did replace it, but it meant a few weeks without a device, during which I decided I didn't really miss the inconvenience.

    So in exchange for $1700 or so (after adding prescription lenses) I get to get called a glasshole by the internet and get treated as a even evil child-stalker road-hazard pirate pariah by society, and have to carry another pair of glasses anyways.

    --
    Sanity is a sandbox. I prefer the swings.