Uber Threatens To Do 'Opposition Research' On Journalists
Nerval's Lobster writes A senior executive at Uber reportedly told a Buzzfeed writer that the company "should consider hiring a team of opposition researchers to dig up dirt on its critics in the media — and specifically to spread details of the personal life of a female journalist who has criticized the company." As detailed by the executive, Uber would spend a million dollars on the effort, which would involve "four top opposition researchers and four journalists," and dig into personal lives and families. Uber has pushed back against the report, insisting that it's never done opposition research, but the idea of any company engaging in such practices seems more like something Nixon would have dreamed up at his worst than a strategy by a "disruptive" startup.
(i.e. glorified intern)
I don't use Uber, never have, never will so I have no skin in this game. But... it may not be such a far fetched idea.
Look at what happened recently with Gruber and the Obamacare fiasco. The MIT professor Gruber was being paid (and paid handsomely) by HHS... He wrote Op Eds in newspapers which were then picked up by the Obamacare supporters as independent confirmation that it was a good thing. Here was an independent MIT professor saying this was good. No where did anything cite that he was a major player in forming it nor did they say he was being paid by the administration. It was a full blown circle jerk to fool the people.
Bring it full circle back to this article --> An article comes out against Uber and slamming the company. Well a little money and research into that "independent journalist" might just find that they're getting paid by X lobby, or Y company. Maybe their best friend is in charge of the Cabbie Union (I would imagine there is such a thing).
So go after the journalists family and children? That sounds like F.U.D. to me. But maybe check in to be sure the journalist is legit and not some shill like Gruber? Yeah... Might be time we start doing that before we all get fooled again.
#gamergate anyone?
www.slightlycrewed.com - Because aren't we all?
PHEM - party like it's 1997-2003!
PHEM - party like it's 1997-2003!
I blame the media though. The "news" media has never exactly been objective but once upon a time they at least offered up most of the facts and some reasoned analysis. This gave them some appearance of objectivity which sat better with folks and also put most of the facts out there so you could reject their conclusion and form your own.
Now almost all the news media is very closely tied to the interest of their corporate masters. So much of the media now at least appears to have axe to grind, even when its not clear whose axe that is, I can understand the concern.
Put yourself in Uber's shoes, you are running a company and getting somewhat hostile media treatment, perhaps you deep down to your core believe the criticisms are inaccurate, and deeply unfair. You try to rebut them but you are simple not given the same air time the critics are. What should you do just bend over an take it, let them damage your business. I for one would much rather erode peoples faith in the source, and opposition research is how you do that!
Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
This is the same company who set up operations to have people call a competitor then cancel the call later, thus costing the other company money.
The story was posted on Slashdot a while back which included a discussion of how burner phones were used so the same person could call multiple people.
Now we have this. Instead of reviewing the complaints and saying they will look into the issues, Uber's response is to criticize the reviewer.
Why admit something is wrong with your company when you can deflect the subject to the person doing the complaining?
We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
You might want to go read this:
http://pando.com/2014/11/17/th...
Back in 2012, Paul Carr first raised serious concerns about the company’s view that both riders and drivers are disposable commodities in an all-out Randian battle to maximize profits. He uninstalled the app when he wrote that piece, and he started a drumbeat of press around these concerns.
Then, in 2014, Carmel DeAmicis exposed that an Uber driver accused of assault had a criminal record that should have been uncovered by the background checks Uber claimed to do. She further documented a “blame the passenger” culture at the company when such complaints came up.
It started to snowball: An investigation at The Verge exposed cut throat competitive tactics that the company has taken against its primary competitor Lyft.
Then, a few weeks ago, I wrote a story about the outrageous sexism woven deeply into the culture of the company. We’ve seen it in the company’s PR team discrediting female passengers who accuse drivers of attacking them by whispering that they were “drunk” or “dressed provocatively.”
We’ve seen it in CEO Travis Kalanick’s comments that he calls the company “boober” because of all the tail he gets since running it.
There are two types of people in the world: Those who crave closure
See, my problem with this statement is that on the surface Uber is the source of their own bad PR.
I've seen some of the news coverage about them trying to move into a couple of cities. The cities are saying "OK, you need a license, the proper insurance, and you must do these things".
Uber says "Yarg, we're not a taxi company, we're teh interweb company, we won't play by the rules".
At which point you think, "wow, so these guys figure they're exempt from regulations". And then you don't have a lot of sympathy for them.
If you blatantly say that you don't believe the law applies to you, you deserve all the bad PR you get. Your magic interweb business model doesn't exempt you from that.
See, I think this "whole smear the source, screw the facts" mentality is complete and utter crap.
It's just public muck raking to obfuscate the issue. In some cases, they simply refuse to acknowledge the basis for the criticism and pretend like their magical unicorns exempt them from reality.
So, I'm of the opinion anyone who engages in "opposition research" is probably a lying, evil, twisted sack of shit of a PR guy, who engages in a "win at any cost" level of bullshit.
It has nothing to do with facts, just digging up dirt to discredit them and distract people from the fact that, yes, you do actually eat babies.
Lost at C:>. Found at C.
I tend to agree about the media. This doesn't really pass the sniff test for me, it sounds more like the Uber exec in question (Emil Michael who apologised almost immediately for his comments) simply shot his mouth off in front of a Buzzfeed journalist out of frustration at the way Uber is being treated by some members of the media and this in no way represents the official company line. Foolish, sure, but when did the media ever care about a little verbal faux pas when you can take it out of context and spin it into a clickbait story about a hot topic to grab some quick ad revenue?
UNIX? They're not even circumcised! Savages!
TFA's summary appears to attempt to imply misogyny emphasizing that a female reporter was a target, which ignores 75% of the journalists allegedly mentioned by the exec. (see next)
The female journalist discussed made a public accusation: Sarah Lacy, the editor of the Silicon Valley website PandoDaily, a sometimes combative voice inside the industry. Lacy recently accused Uber of “sexism and misogyny.” She wrote that she was deleting her Uber app after BuzzFeed News reported that Uber appeared to be working with a French escort service. “I don’t know how many more signals we need that the company simply doesn’t respect us or prioritize our safety,” she wrote. I can't find any journalism to back the statements of the reporter so can't determine if this is an actual issue. The claim of misogyny and Uber working with a French escort service is valid or an attack? (The article Buzzfeed links is a pissing match, not journalism. Google shows no articles by the person or magazine given my search terms[I tried many].)
The Buzzfeed article is based on off the record comments made at a private dinner. In a statement through an Uber spokeswoman, Michael said: “The remarks attributed to me at a private dinner — borne out of frustration during an informal debate over what I feel is sensationalistic media coverage of the company I am proud to work for — do not reflect my actual views and have no relation to the company’s views or approach. They were wrong no matter the circumstance and I regret them.”
Was the dialogue guided to this point by the reporter? Valid question considering we see the one statement buy the exec and no other portion of the conversation. Context for dialogue is pretty critical.
The person that said these things was also, obviously, a scummy person for saying things.
Let's face it, Uber and Lyft have both been taking a ton of heat from "journalists". Some is legitimate, but the over emphasis of certain events and location "bans" is more related to them not paying the toll to the right gatekeepers, and not systemic problems.
-The wise argue that there are few absolutes, the fool argues that there are no probabilities.
And what I'm saying is that it IS a bad company. And the press pointing that out doesn't make them bad.
There are two types of people in the world: Those who crave closure
Uber is a Pump and Dump (on the Chumps) stock scheme.
Last week, Uber put out a press release that said they were valued at $30 billion. Several media outlets published articles with that $30 billion number; here's an example: According to various sources, Uber is about to go for another financing round with the intention to raise an additional $2 billion
In a new round of funding, Uber is likely to raise another $2 billion in addition to the $1.6 billion it has raised to date. The new round will value the San Francisco-based ride-sharing service at a whopping $30 billion, up from its $18.2 billion valuation from the last round of funding.
Think about that $30 billion "valuation" for a moment, and compare it to the valuations of other transportation companies. Norfolk Southern railroad has a market cap of just over $35 billion, while Delta Airlines has a market cap of just over $36 billion.
Uber is a mobile app. Does anyone here think that app is really worth 85% of a railroad that *owns* 21,500 route miles of fiber optic right-of-way (with railroad tracks on top) in 22 eastern states? Does anyone really think a ride sharing app is really worth 84% of an airline that operates 5,400 flights daily over an international network that includes 333 destinations in 64 countries on six continents... and has its own mobile apps?
At the Waverly Inn dinner, it was suggested that a plan like the one Michael floated could become a problem for Uber. Michael responded: “Nobody would know it was us.”
"Emil Michael is the new SVP of Business at Uber. Most recently, Emil was the Chief Operating Officer at Klout (where he continues to serve on the Board of Directors) and before that was SVP of Field Operations at Tellme Networks (sold to Microsoft in 2007). He has been an active investor and advisor in the Silicon Valley since 1999 before which he was an associate in Goldman Sach’s Communications, Media and Entertainment Group in New York City. He also served as a White House Fellow to the Secretary of Defense from 2009 through 2011. He is a graduate of Harvard with an AB degree in Government and Stanford Law School where he received a JD."
We play the game with the bravery of being out of range
So? I am not saying Uber is or is not a bad company. What I am saying is that the press is not beyond question.
That is all great and dandy, but that has nothing to do with trying to find dirt in journalists' personal life. Dig into journalists' public records, things that could show, say, they are not objective, but on payroll by, say, cab unions or Uber's competitors.
Something relevant and noteworthy to the public. Personal life, in particular fishing for personal life "dirt" as they call it? We already went through Mccarthyism and past ad-hominem practices such as the FBI trying to defame MLK.
Ad-hominems are supposed to be an invalid form of counter-argument, or that's ok when it comes to journalists?
Or you could use the dictionary definition of feminism:
If you're not a feminist, you are either apathetic toward, or against, equality for women. You seem to be confusing feminism with extremist feminism, which doesn't surprise me, as you've never seemed to be the sharpest tool in the box.
Also, it really doesn't help your argument to use massive generalisations, as that's obvious to anyone who knows how to think that you are being factually inaccurate. You're really not very good at defending your position without revealing your bias and irrationality in the process.
At least in this article I don't see what they did so wrong. The driver was at fault, it was reported to the police, Uber says it deactivated his account pending investigation of the incident. Sounds like, at least by their statements, they are doing the right thing.
I assume the driver had insurance which he carried separately, and its his car so he can and will drive whether he has an uber account or not.... so I really don't see what more they would expect? This all seems relatively straightforward about who is at fault and why and it isn't really Uber, it is the driver.
"I opened my eyes, and everything went dark again"
So what the word "misogyny" more commonly refers to ...
You can try to redefine any word you want. Let me check the dictionary ... nope, it still says that misogyny is hatred of women.
> That is all great and dandy, but that has nothing to do with trying to find dirt in journalists' personal life.
The journalists sure don't mind digging into theirs...
Isn't that their job? The point of their digging is not to say "I uncovered this thing he did at home, therefore his company are crap", but to say "I uncovered this thing his company did, this is the news as given". Uber are doing the reverse to say "This journalist did something else questionable therefore we're great", not as some kind of public service...
The female journalist discussed made a public accusation
Please, please learn the difference between a fact and an opinion. It's the writer's opinion that working with an escort service is misogynistic. I personally don't agree with that, but guess what that's well within her rights to publish. There's no burden of proof on her to back that up. And the fact that Uber worked with an escort service is not under dispute - it was widely advertised by - get this - Uber. I'm noticing a very disturbing trend these days where anti-feminists start frothing at the mouth about "journalistic bias" wrt opinion pieces whenever a feminist viewpoint is put forward, using the language of libel or fraud in order to silence people who have every right to publish their (non-libelous) thoughts.
Was the dialogue guided to this point by the reporter? Valid question considering we see the one statement buy the exec and no other portion of the conversation. Context for dialogue is pretty critical.
I'm sure you think Anita Sarkeesian faked her death threats as well. Or rather, whether or not she did is a "valid question"
He doesn't submit articles, he submits thousand-word incoherent ramblings. Other people submit a paragraph with a link to the real story, Bennett uses Slashdot as his personal blog.
I am TheRaven on Soylent News
"borne out of frustration during an informal debate"
Translation: He likely talks like this to other Uber execs and slipped into "internal exec talk mode" in front of the reporter instead of staying in "reporter in range mode." The apology was a PR move and doesn't represent how he really feels.
My sci-fi novel, Ghost Thief, is now available from Amazon.com.
When journalists start to attack the company because the guy at the top is happy that he's getting laid that begins to sound like journalists engaging in personal attacks. At that point I can see some people deciding to return the favor.
Now when they describe things the company is actually doing that are anti-consumer then I think they are doing their job. If drivers are actually attacking passengers then of course it should be reported and the company should take action to investigate and discipline the drivers if they are guilty.
"Reportedly" told a Buzzfeed "reporter'. Yeah, I buy it.
"Reportedly," as in, it was reported. "Told," as in, responded to the report by saying (a) he thought the conversation at dinner was all off the record, (b) his statements do not represent his or his employer's opinion, and (c) noting that his employer has not engaged in such opposition research. Nowhere does he or his employer actually deny the reported comments, and taken with claims that Uber tried to disrupt competitor's fundraising and recruiting, among other ethical questions, the report doesn't seem to extraordinary.
Did he have the proper kind of drivers license and insurance? Did anybody verify that or check before he started giving rides?
In many places, you need a commercial/chauffeur license to drive a car for hire. And you need special insurance for your commercial liability.
So, big deal, Uber suspended his account.
Uber is basically washing their hands of it, and saying "driver's fault". Unfortunately, the people who passed the laws are saying "yeah, but you see, you're the one dispatching rides by people without the proper license and insurance, which is why we said you can't be here in the first place".
So, basically Uber is encouraging people to be taking paid rides from people who don't have the proper license, and those people out in the wild get into accidents, then we discover they don't have proper insurance, and then Uber just says "wow, not us".
The problem is the Uber service isn't legally compliant to begin with.
Lost at C:>. Found at C.
When journalists start to attack the company because the guy at the top is happy that he's getting laid that begins to sound like journalists engaging in personal attacks.
It's all about context. There is a suggested story that is painting Uber's corporate culture as one that engages in sexism, all that embedded in alleged questionable practices. As a result, it is worthy of investigation.
If the guy was just getting laid left and right like Tony Stark but the company is relatively free of controversy (in particular controversy that can be construed as illegal) untangled completely from the guy's personal life, then you have a point.
To me, this type of reaction just affirms that there is something systematically and systemically psycho going on there.
At that point I can see some people deciding to return the favor.
Depend on the type of people. Not every biologically grown-up person acts like a 4th grader.
Now when they describe things the company is actually doing that are anti-consumer then I think they are doing their job. If drivers are actually attacking passengers then of course it should be reported and the company should take action to investigate and discipline the drivers if they are guilty.
No argument here, I agree with your paragraph.
Journalists are also in a position of power and trust, and as they are quite willing to dig in to the 'background' of others and public report it from that position of power, they should be willing to accept the same.
Neither party should enter in to any kind of smear campaign, or falsely report anything, or hopefully sensationalise anything, however there must be balance.
And part of that balance is that journalists should be willing to be held up to the same level of scrutiny as the people they report on.
From what I could tell there was no reported evidence that their private life was going to be investigated, just their background - and that IS entirely valid, in the
same way that it is valid for a journalist to investigate the background of those they report on. It is quite clear here that there are suspicions, quite possibly valid,
that certain people in the media are intentionally targeting a company - it is ENTIRELY valid for the company to put similar effort in to investigating those
journalists to see if there is an underlying reason for the targeting - of course hopefully they will find nothing.
It is rather precious for a journalists to cry foul about having their 'private lives' attacked when they are reporting comments that were made in a private context,
especially when the journalists in question have reported also on a number of details of the CEO in questions private life themselves.
All part of the poisonous angry world of distrust and low morals that is the public face of the US these days, I guess. Deal with it.