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Comcast Sued For Turning Home Wi-Fi Routers Into Public Hotspots
HughPickens.com writes: Benny Evangelista reports at the San Francisco Chronicle that a class-action suit has been filed in District Court in San Francisco on behalf of Toyer Grear and daughter Joycelyn Harris, claiming that Comcast is "exploiting them for profit" by using their home router as part of a nationwide network of public hotspots. Comcast is trying to compete with major cell phone carriers by creating a public Xfinity WiFi Hotspot network in 19 of the country's largest cities by activating a second high-speed Internet channel broadcast from newer-model wireless gateway modems that residential customers lease from the company.
Although Comcast has said its subscribers have the right to disable the secondary signal, the suit claims the company turns the service on without permission. It also places "the costs of its national Wi-Fi network onto its customers" and quotes a test conducted by Philadelphia networking technology company Speedify that concluded the secondary Internet channel will eventually push "tens of millions of dollars per month of the electricity bills needed to run their nationwide public Wi-Fi network onto consumers." The suit also says "the data and information on a Comcast customer's network is at greater risk" because the hotspot network "allows strangers to connect to the Internet through the same wireless router used by Comcast customers."
Although Comcast has said its subscribers have the right to disable the secondary signal, the suit claims the company turns the service on without permission. It also places "the costs of its national Wi-Fi network onto its customers" and quotes a test conducted by Philadelphia networking technology company Speedify that concluded the secondary Internet channel will eventually push "tens of millions of dollars per month of the electricity bills needed to run their nationwide public Wi-Fi network onto consumers." The suit also says "the data and information on a Comcast customer's network is at greater risk" because the hotspot network "allows strangers to connect to the Internet through the same wireless router used by Comcast customers."
Call their business tech support and ask them to disable the public wifi, the tier 1 support can't, but tier 2 can
Former comcast employee and Business Class customer here. They tell you that you have to use their modem so they can market VOIP phone service to you once it's installed. You can use any modem you want as long as it supports DOCSIS3. Go buy any DOCSIS3 modem and plug it in, then call them and tell them you want a modem swap.