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Google Plans Major Play In Wireless Partnering With Sprint and T-Mobile

MojoKid writes There's a new report suggesting Google is partnering with select wireless carriers to sell its own branded wireless voice and data plans directly to consumers. According to sources and the "three people with knowledge of the plans," Google will tap into networks belonging to Sprint and T-Mobile for its new service, buying wholesale access to mobile voice and data in order to make itself a virtual network operator. That might sound disappointing on the surface. Had Google struck a deal with Verizon and AT&T, or even just Verizon, the deal could potentially have more critical mass, with great coverage backed by a company like Google and its services. The former might be a winning combination but at least this is a start. The project will be known as "Nova," which is reportedly being led by Google's Nick Fox, a longtime executive with the company. Apparently Fox has been overseeing this for some time now, and it seems likely a launch will take place this year.

15 of 101 comments (clear)

  1. Re:why the fuck by BarbaraHudson · · Score: 4, Insightful

    Look for a trade - Google finances the expansion of their networks (both in terms of coverage and capacity) in return for a good deal on wireless services.

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    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  2. Finally. A Google plan I can get behind by scottbomb · · Score: 4, Interesting

    Maybe. The devil is in the details, and I'm looking forward to learning more about it. But Google has a shitload of money and they blow way too much on useless crap that no one wants like Google Glass and autonomous cars. They're launching fiber now here in Austin, giving Time Warner and AT&T some much-needed competition. Backing underdogs like Spring and T-Mobile makes me think Google may end up owning both. One thing Google does well is networking.

    However, there is one caveat: will Google be sniffing all the traffic it sees on these newly-acquired traffic just to harvest it and sell to advertisers. THAT's where I draw the line. My ISP has only ONE JOB: connect me to the web without getting in the way. That's what I pay for and that's what I currently get.

    1. Re:Finally. A Google plan I can get behind by ArhcAngel · · Score: 2

      One thing Google has continuously failed miserably at is customer service. Unless they are going to invest some time/money/energy in improving their track record in this regard their wireless plans had better be dirt cheap/free. You already have Republic Wireless and FreedomPop sitting at that level. And I switched to Ting two years ago despite them being on the Sprint network because they have great rates for all but the most voracious data consumers and the best customer service of any company I have ever done business with. Next month they'll be adding the T-Mobile network to their offerings and they just started offering Internet in a couple of locations. I'll be watching to see if Google gets the customer service aspect down.

      --
      "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
    2. Re:Finally. A Google plan I can get behind by Anonymous Coward · · Score: 5, Informative

      As an actual Google fiber customer, that has encountered their customer service recently, you have no idea what you are talking about. 24/7 "HUMAN" customer support, phone rings maybe 3 times, they answer, then they ask useful questions and provide useful support. I called on a Saturday around 1930, the extremely nice lady on the phone took all of my information, ask if I had any other issues and put in a ticket for me. Within 20 minutes a representative from their contracted service technicians called me back, then my issue was resolved first thing Sunday morning.

      I have T-Mobile and hope this come to pass as my service is spotty in many areas near my house. Would love to get a T-mobile signal booster and plug it into the fiber jack.

      All said, I am extremely happy with all aspects of the service I have received from Google Fiber, even if they look through very bit of data. I am also a Comcast customer, and if I believed in Hell I'd wish for every aspect of that company to burn for eternity.

      My 2 cents.

    3. Re:Finally. A Google plan I can get behind by tobiasly · · Score: 3, Informative

      Backing underdogs like Sprint and T-Mobile makes me think Google may end up owning both.

      That would be perfectly fine with me.. a combined Sprint + TMo may be the only way to break up the Verizon + AT&T duopoly.

      However, there is one caveat: will Google be sniffing all the traffic it sees on these newly-acquired traffic just to harvest it and sell to advertisers.

      I seriously doubt they'd do anything that stupid. I'm guessing it's probably even illegal. At the very least they'd have to spell it out in their privacy guidelines.

      IANAL but the Google Fiber Privacy Policy seems to explicitly state they won't do this.

  3. no choice by crow · · Score: 3, Interesting

    They may be afraid of being made irrelevant by a deal like this, but they're much more afraid of being made irrelevant by a deal with their competitors. Imagine how different the market would be today if the original exclusive iPhone contract had been with someone other than AT&T.

    Besides, one likely end scenario if this goes huge is that Google buys their partners.

  4. Re:Why two different network types? by jeffb+(2.718) · · Score: 3, Insightful

    If they want to let people bring their existing phones, supporting both networks greatly increases their audience. It can also make a big difference in coverage if you can roam across to one of the big networks.

    This seems like particularly alarming news for Ting, which currently runs over Sprint's network, and is apparently getting ready to add T-Mobile.

  5. Re:Google wants your wireless info by BradleyUffner · · Score: 3, Interesting

    Do you really want to give Google yet more access to your personal information / habits?

    Based on all the wonderful services they provide for me with that information (like Google Now, automatic traffic notifications based on my traveled routes,etc), and the fact that I haven't seen any actual bad things from it, yes, yes I do.

  6. Nothing new here by fdhealy4 · · Score: 4, Informative

    There is a company called Ting and they already do this same thing with the same carriers.

    1. Re:Nothing new here by Powercntrl · · Score: 4, Interesting

      Ting's à la carte pricing is fine for light users, but the average smartphone addicted millennial, it's a certified ripoff. But yeah, Google is entering a crowded marketplace. Just by themselves, Sprint and T-Mobile have quite a few of their own virtual carriers. Sprint has Virgin Mobile and Boost Mobile. T-Mobile has MetroPCS, GoSmart Mobile, and they've also partnered with Walmart for Family Mobile and Target for BrightSpot Mobile.

      Then you've got the big daddy of MVNOs, América Móvil. They already resell competitively priced wireless service from all 4 national carriers. You might be more familiar with them as Tracfone, Safelink, Net10, Simple Mobile, Page Plus Cellular, Telcel América and Straight Talk.

      Until Google actually starts building their own network, don't expect a huge industry shake-up. In the cellular industry, the networks are gold and you know the golden rule...

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      DRM is like antifreeze, to the MPAA/RIAA it's sweet, to the consumers it's poison.
  7. Re:why the fuck by Anubis+IV · · Score: 4, Insightful

    It's Sprint and T-Mobile working with them: the distant third and fourth place competitors in a four-horse market. Any disruption in the market will hit the bigger two competitors—AT&T and Verizon—significantly harder, and with this deal, the bottom two have positioned themselves to gain from AT&T and Verizon's loss, even if that gain isn't as significant as it would be if they outright won those customers directly. Even the simple act of getting those customers away from AT&T and Verizon is a big win, since it means AT&T and Verizon would have lost the incumbent's advantage when those customers' contracts are up and they're looking around at their options.

  8. Re:why the fuck by dbc · · Score: 2

    Exactly. All that infrastructure build-out costs lots of money. You need subscribers to pay the rent on the cell site, you need coverage (cell sites) to get customers. It takes a lot of cash to bootstrap that. Coverage pulls in customers -- I'm a past T-Mobile customer -- their plans are much more subscriber friendly that the other guys, but darn I need coverage in a couple of their holes. I'm just one data point, but I'm sure others make the same decision.

  9. Layers by Solandri · · Score: 3, Interesting

    Right now the cellular phone industry (at least in the U.S.) is highly vertically integrated. A single company owns the service, owns the towers, owns the POTS connections, and sells the phones. This has resulted in people begrudgingly subscribing with a provider not because they like their phone selection or service plans, but because they have the best network. Or subscribing with another provider because they have an exclusive on a phone. etc.

    IMHO this vertical integration is a tremendous impediment to market forces trying to improve price and quality, and needs to be split up. You should be able to buy the phone from anyone. Get your service subscription from anyone. They should be able to contract with individual tower owners to create a network. And connect to the POTS independent of everything else I've just listed. This would make competition orthogonal within each of these layers. The best phones would sell the most independent of other factors. The company with the best plans and prices would get the most subscribers independent of phone selection or tower buildout. Tower networks providing the best coverage would be available to all service providers willing to pay. And POTS interconnects would, like it has for VoIP, be driven down to the cheapest cost for reasonable quality.

    The MVNOs were one step in this direction. They partially decouple the service provider and tower networks. I've often wondered why an MVNO doesn't contract with multiple tower owners, which is what Google is doing if it's in talks with both Sprint and T-Mobile (most newer CDMA phones work on both CDMA and GSM networks). The Google Nexus phones (and to a lesser extent the iPhones) are another step in this direction - the same Nexus phone works on all carriers. It's not locked to a specific carrier if you don't buy it from the carrier.

  10. Re:why the fuck by Phreakiture · · Score: 2

    I don't see this as any different than any other MVNO deal. All four major carriers already have a number of deals with fifth-party carriers (e.g. TracFone, Cricket, StraightTalk, Republic Wireless, etc). and if Google wants to get into the MVNO business, then it makes perfect sense to sell to them. Why? Because if they don't buy from you, then they'll just buy from someone else.

    MVNO deals produce less revenue per minute or megabyte than retail sales, it is true, but they also take a slice of the risk of dealing with retail customers off of the network owner and put it onto the MVNO. Think of it as bundling in reverse.

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    www.wavefront-av.com
  11. Re:why the fuck by DuckDodgers · · Score: 3, Interesting

    I have the exact same problem. I can get good prices from Sprint or T-Mobile and great prices from MVNOs that operate on the Sprint or T-Mobile networks, but in my particularly corner of American suburb hell the reception sucks on either carrier. So I'm stuck paying Verizon or AT&T more than twice as much money for the same data phone plan I could get from Ting.com (shameless plug) because Verizon and AT&T know they offer a better product.

    I'm really hoping Google's investment in T-Mobile and Sprint narrows the wireless service gap, because having four more or less equal choices for wireless quality would probably send prices way down.