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Ubisoft Revokes Digital Keys For Games Purchased Via Unauthorised Retailers

RogueyWon writes: For the last several days, some users of Ubisoft's uPlay system have been complaining that copies of games they purchased have been removed from their libraries. According to a statement issued to a number of gaming websites, Ubisoft believes that the digital keys revoked have been "fraudulently obtained." What this means in practice is unclear; while some of the keys may have been obtained using stolen credit card details, others appear to have been purchased from unofficial third-party resellers, who often undercut official stores by purchasing cheaper boxed retail copies of games and selling their key-codes online, or by exploiting regional price differences, buying codes in regions where games are cheaper to sell them elsewhere in the world. The latest round of revocations appears to have triggered an overdue debate into the fragility of customer rights in respect of digital games stores.

12 of 468 comments (clear)

  1. Why you shouldnt buy anything with revocable DRM by Crashmarik · · Score: 5, Informative

    It's not about piracy it's about control, and what you "BOUGHT" isn't really yours.

    In this case UBISOFT has a dispute with gray marketeers and decides to take it out on the customers instead of taking it to the courts with the people they have a problem with they lash out at the customers, taking advantage of the fact the customers will likely have to suck it up.

  2. Smart move, Ubisoft by Anonymous Coward · · Score: 5, Insightful

    Do you want piracy? Because this is how you get piracy.

  3. I have an idea.. by grasshoppa · · Score: 5, Informative

    STOP FUCKING GIVING UBISOFT MONEY.

    By this point, anyone who gets bitten by this or any future shady behavior from a software house with such a sterling DRM reputation deserves whatever they get.

    What they don't deserve is our pity. Ridicule maybe. I could even be convinced that "Mocking them" is the appropriate response.

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    1. Re:I have an idea.. by Fwipp · · Score: 5, Funny

      It's like the old Texan saying: "Fool me once, shame on you. Fool me twice, can't get fooled again."

  4. Re:grandmother reference by AK+Marc · · Score: 5, Informative

    ok, i don't understand this.

    Ubisoft sold keys ad different prices. Some of the "cheap" keys were activated in "expensive" areas. Rather than identifying the resellers and shutting them down (though they may have done nothing wrong), Ubisoft identified the keys, and revoked them.

    Note, Ubisoft made a profit selling these keys to authorized distributors, and the users paid for a (at the time) valid key. But Ubisoft thinks they could have extracted greater profit with a different sales plan, so they revoked them all to try again. Too many "save, restart" games played by Ubisoft.

  5. This is like by future+assassin · · Score: 5, Informative

    me in BC buying a car from a guy who bought/brought it in from Alberta and sold it through his car dealership in BC. Then Ford comes in and repossesses my car because I didn't get it through a dealer in BC and because the prices are lower in Alberta so it was unfair to the dealer in BC since it wasn't sold through an authorized dealer.

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  6. Re:grandmother reference by pla · · Score: 5, Insightful

    Simple, really:

    Ubisoft just taught another generation of paying customers that piracy provides a superior product, regardless of price.

    Congrats, Ubi! We haven't had a good DRM fuckup like this in a while - Without all your hard work, people might eventually forget how much it (and you) sucks. Keep up the good work!

  7. Ubisoft has done this sort of stuff before by Orion+Blastar · · Score: 5, Informative

    I bought some Ubisoft games at Big Lots on clearance for $5 in CD/DVD form.

    One of the games had a discount code for half off the Ubisoft web store. I bought a few titles and applied the discount code to get half off my order. I entered my debit card and paid and waited for the software to ship. Two weeks later my order was canceled, out of stock on every item I ordered. My money was refunded. I tried the discount code again but now it doesn't work.

    The games I bought for $5 at Big Lots, the keys were no longer valid.

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  8. Re:Why you shouldnt buy anything with revocable DR by pla · · Score: 5, Insightful

    Or maybe it would be an idea to not buy from the cheapest seller

    What a great moral to the story! "Quit price-shopping, assholes - Pay full retail, or we... will... fuck you!"

    Glad to see people feel just peach about that.

  9. Re:grandmother reference by kuzb · · Score: 5, Insightful

    Except in this era of increasing server-side reliance, game piracy is becoming less of an issue. It will eventually get to the point where you're not actually buying the game, you're buying an account with which you can then play the game. Since the majority of people don't think twice about needing to be always connected this trend will only continue.

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  10. Re:Everyone back up a step... by Anonymous Coward · · Score: 5, Insightful

    You should have read the first link:

    1. a Belgian expat living in Poland buys his game from another country because all the ones sold in Poland are only in Polish language. He wanted the game in French or English language.
    2. Ubisoft says "Fuck him, he's a dodgy motherfucker buying games from where we're making less profit. Off with his key!"
  11. Re:First Sale by Gr8Apes · · Score: 5, Interesting

    People are still buying Ubisoft? Why? That's a serious question actually, why would you pay money for some DRM infested crap that corrupts your system? There's no game so important I'll corrupt my system to play it. Any Ubisoft game can wait until it goes on sale on GOG, or be avoided forever. No loss here.

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