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Ten Lies T-Mobile Told Me About My Data Plan

Posted by timothy on from the electronic-lips-are-moving dept.

reifman (786887) writes "Last June, my post "Yes, You Can Spend $750 in International Data Roaming in One Minute on AT&T" was slashdotted and this led to T-Mobile CEO John Legere tweeting 'how crappy @ATT is' and welcoming me to the fold. Unfortunately, now it's TMobile that's having trouble tracking data; it seems to be related to the rollout of their new DataStash promotion. Just like AT&T, they're blaming the customer. Here are the ten lies T-Mobile told me about my data usage today."

7 of 237 comments (clear)

  1. Here's one by drinkypoo · · Score: 4, Insightful

    T-Mobile Visual Voicemail used to work over the internets. But now you have to be on cellular data to use it. When T-Mobile made the change, they cited "security" as their reason. But even AT&T's VVM app works on unfriendly networks. Android includes ipsec, so if they really cared about security they could encrypt the VVM communications, but they don't. What they care about is money, and for prepaid customers, checking voicemail costs $1-3 depending on plan, since you pay for days on which you use your device.

    The lie is that it has to be this way, which is what they will tell you if you complain. But it didn't used to be this way...

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  2. Article bad web page design by MrL0G1C · · Score: 5, Insightful

    Light grey text on a white background FFS, how can anyone think this is a good idea?

    --
    Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
    1. Re:Article bad web page design by reboot246 · · Score: 4, Insightful

      You've been modded off topic, and I probably will be, too, for agreeing with your post.

      When I tried to read his list of lies, I gave up after the first sentence. I'm 62 years old and I don't see as well as I did back when I was Superman. A curse and a pox on web sites that use such low contrasting schemes. The article may have been interesting, but I'll never know what he intended to say because I simply can't read it without getting eyestrain and a massive headache.

      Even increasing the font size in my browser can't compensate for low contrast. Using "Select All" makes for text that is a bit easier to read, but grows tiresome after a while because all the images have been selected, too.

  3. Slow news day by Chris453 · · Score: 5, Insightful

    I also have T-Mobile, use my phone all the time for web browsing/apps, never use wifi, and my data usage for the last 30 days? 1.24 GB. Maybe you are holding your iphone wrong.

    1. Re:Slow news day by cptdondo · · Score: 5, Insightful

      Exactly. I've had T-Mobile for years, use them internationally all over the world, and never once have I run into this, except in China when my nexus 4 decided to download a new version of Android, over and over and over.

      This whole article translates to WAAAAHHHH!!!! I'm a whiner and I didn't get my way so I'm going to throw my mashed peas at the wall!

      Grow up and quit whining. Sometimes you run out of your data allotment and all that happens is that TMobile throttles you down to a slower speed so you can't stream porn anymore.

      Much ado about absolutely nothing.

  4. Whine, whine, whine by Art+Challenor · · Score: 5, Insightful

    WTF. We have one person's bad experience with a phone carrier as "news". If we're just going to start publishing individual complaints the entire site will be filled with rants about Verizon and AT&T, that's without even starting on Comcast and Time Warner.

  5. Funny, my experience has been completely different by KingOfBLASH · · Score: 5, Insightful

    I find this article funny because my experience with T-Mobile has been completely different.

    I'll admit, I only consider them good because the competition is so bad (and I've had a number of cell carriers), but so far I'm very happy with them:

    • I get an unlimited data plan for the cost of a limited data plan on Verizon
    • I get LTE in all major metro areas, and it's FAST
    • Unlimited really seems to be unlimited. I abuse it (streaming movies for instance) and haven't once seen a slow down. And I check periodically with a speed test app
    • Due to a large european network, roaming abroad can be cheaper than other carriers
    • While other carriers like Verizon and AT&T have a lot of bad press for tracking of users / selling users data, there's been none from T-Mobile. A cynical person might say this is because they're just better at it, but I feel it's important to reward companies who do the right thing.

    The only complaint I have is they disable the personal hotspot on my phone after 5 GB of usage each month. After that I have to pay.

    In short: they might not have everything I want, but they are awesome compared to everyone else out there.