Slashdot Mirror


Lenovo Saying Goodbye To Bloatware

An anonymous reader writes: "Lenovo today announced that it has had enough of bloatware. The world's largest PC vendor says that by the time Windows 10 comes out, it will get rid of bloatware from its computer lineups. The announcement comes a week after the company was caught for shipping Superfish adware with its computers. The Chinese PC manufacturer has since released a public apology, Superfish removal tool, and instructions to help out users. At the sidelines, the company also announced that it is giving away 6-month free subscription to McAfee LiveSafe for all Superfish-affected users.

30 of 210 comments (clear)

  1. Subscription to what? by Anonymous Coward · · Score: 3, Funny

    More superfish?

    1. Re:Subscription to what? by Anonymous Coward · · Score: 4, Funny

      BetaNews article says: McAfee LiveSafe security suite

    2. Re:Subscription to what? by jetkust · · Score: 2

      So more bloatware, except you have to pay for it after 6 months?

  2. Bloatware?! by Anonymous Coward · · Score: 4, Funny

    I don't understand why people call it "bloatware". This helpful software does many useful things for the user. It essentially subsidizes your $1000 computer into a more affordable $500 or so machine!

    The manufacturer gets money for the installation, and you get helpful software that reduces your costs!

    What would people do without search aggregators, browser toolbars, download accelerators, etc?

    Maybe people should pay the full cost of the software that comes on their machines. Suddenly your "bargain" $350 "bloats" up to a $700. How about paying the full cost for Windows? How about paying the full cost for say hotmail access?

    Software isn't , and shouldn't always be "free".

    There should be an option for a "bloat" free computer, with the user paying the full cost for software.

    1. Re:Bloatware?! by Limekiller42 · · Score: 2
      .

      There should be an option for a "bloat" free computer, with the user paying the full cost for software.

      We could come up with a clever name for a product like that. Maybe something to do with fruit.

    2. Re:Bloatware?! by Eponymous+Coward · · Score: 3, Insightful

      You are overestimating the "value" of the bloatware by an order of magnitude. That $350 computer will now be $385, not $700.

    3. Re: Bloatware?! by Anonymous Coward · · Score: 2, Interesting

      Pay them to not fill your brand new machine with crap? Name another market where you do that...

    4. Re:Bloatware?! by danbob999 · · Score: 2

      .

      There should be an option for a "bloat" free computer, with the user paying the full cost for software.

      We could come up with a clever name for a product like that. Maybe something to do with fruit.

      Too bad that fruit company has among its practice of bundling bloatware along its software users want to install.

    5. Re:Bloatware?! by jrb1537 · · Score: 2

      The Microsoft Store sells PCs from a variety of manufacturers under the "Signature Edition" label. These computers are bloatware free and not more expensive than getting the same hardware elsewhere.

    6. Re: Bloatware?! by mrchaotica · · Score: 4, Funny

      Pay them to not fill your brand new machine with crap? Name another market where you do that...

      "Natural" vs. regular processed foods.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    7. Re:Bloatware?! by Dutch+Gun · · Score: 4, Interesting

      I've shopped at a small boutique dealer for years for my desktop PCs, and they pride themselves on excellent quality, customization, and customer service. They'll install Windows, Ubuntu, or even no OS at all, and naturally, no crapware in sight. The QA they put each custom machine through is also impressive, and you can actually watch your machine as it goes through the process.

      That sort of quality still exists if you look around a bit, and are willing to pay for it. I haven't done any real price matching, as it's hard to make perfect apples-to-apples comparisons (for instance, other chains often don't tell you the exact motherboard model or what type of power supplies they use), but you do certainly pay considerably more than the typical computers you'd find at Dell or other large chains. Totally worth it to me though.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    8. Re:Bloatware?! by mattventura · · Score: 4, Insightful

      To the contrary, I love bloatware because it means other people are subsidizing my PC that I'm going to be installing a fresh OS upon receiving anyway.

    9. Re:Bloatware?! by slazzy · · Score: 2

      Probably get some hate on this, but this is why I switched to using a Mac. Sometimes I install Windows if I need to.

      --
      Website Just Down For Me? Find out
  3. Consumers win by gurps_npc · · Score: 2, Interesting

    We all win with at least a single computer maker stopping the insane practice of selling their customers instead of selling TO their customers.

    --
    excitingthingstodo.blogspot.com
    1. Re:Consumers win by AvitarX · · Score: 2

      Back before thinkpads were Lenovo (or at least in the XP era), I could get and then boot into recovery mode to do a fresh install. I had a helpful wizard that allowed me to uncheck all of the bloatware when re installing. I miss that feature.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    2. Re:Consumers win by tlhIngan · · Score: 2, Insightful

      We all win with at least a single computer maker stopping the insane practice of selling their customers instead of selling TO their customers.

      Or Lenovo realizes a couple of things.

      1) People who buy Lenovo aren't the price-sensitive type, or
      2) People who buy Lenovo are corporate clients who wipe the PCs anyways.

      Basically, Lenovo's not really catering to the price-sensitive consumer - someone who will spend no more than $500 for a new computer (laptop or desktop). Plenty of companies to fulfill that market segment.

      Instead, Lenovo realizes that people buy it for the legacy and thus will pay more for it. So even if the lack of shovelware causes Lenovo PCs to cost $100 more, their customers are such that they will pay for that benefit.

      Either that, or they're corporate clients who wipe the PCs anyways.

      You want cheap PCs? You're gonna get shovelware. You willing to pay for quality? Less to none.

  4. Shocked! by Limekiller42 · · Score: 2

    ...if you read the press release, it's almost like Lenovo is saying that are shocked that Superfish was on their products. This would have been a lot more laudable if they had come to this road to Damascus experience for altruistic reasons rather than as flagrant corporate damage control for getting caught doing something pretty awful to their customers.

  5. Good, I'm tired of removing the crap. by pecosdave · · Score: 2

    They make great hardware, but getting rid of Nitro PDF is particularly annoying, it UAC's more than once, plus Sugar Sync, which even having on our systems violates a client agreement. Crapware needs to die, and die now. I do my best to work from a factory image, hardware seems to be so much easier to deal with that way, but Lenovo makes it quite an annoyance.

    --
    The preceding post was not a Slashvertisement.
  6. Well...not ALL bloatware. by Scutter · · Score: 5, Insightful

    We are starting immediately, and by the time we launch our Windows 10 products, our standard image will only include the operating system and related software, software required to make hardware work well (for example, when we include unique hardware in our devices, like a 3D camera), security software and Lenovo applications.

    So, you're still going to be shipping it with trial versions of bloatware McAfee or bloatware Norton or whatever, plus your Lenovo-branded applications (which are really just re-branded bloatware ad-servers disguised as "handy applications for running your 3D camera!"). In other words, it'll be "bloatware-free" except for all the bloatware you're still going to pre-load onto it. Thanks, Lenovo!

    --

    "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    1. Re:Well...not ALL bloatware. by PsychoSlashDot · · Score: 2

      So, you're still going to be shipping it with trial versions of bloatware McAfee or bloatware Norton or whatever, plus your Lenovo-branded applications (which are really just re-branded bloatware ad-servers disguised as "handy applications for running your 3D camera!"). In other words, it'll be "bloatware-free" except for all the bloatware you're still going to pre-load onto it. Thanks, Lenovo!

      No, that's not what is being said.

      Yes, security software means a short-term subscription with Norton or similar. But the Lenovo-branded applications... you're just making stuff up. Lenovo has been shipping their machines for a few years now with a fairly reasonable package of management software. It'll do scheduled hardware tests (as best as software can possibly), keep BIOS/driver packages current, keep you informed as to expiring warranty status, and otherwise make it generally easy to find information on the product you own.

      So hey, don't get informed, just jump on the Lenovo-hate bandwagon.

      --
      "Oh no... he found the .sig setting."
  7. How about Lenovo go one step better? by mlts · · Score: 2, Interesting

    It would be nice to see Lenovo go a step ahead in the consumer market and not just stop with shovelware, but maybe bundle some security features with their products. This would go a long way to fixing their black eye in the press:

    1: A TPM chip shipped off and disabled (as per the spec) on all machines would be useful. Windows Vista and newer can take advantage of this and offer solid encryption that is highly resistant to brute force attack.

    2: Add clientside encryption to Reachit with a public format, perhaps getting other vendors on board. This way, users have cloud access... but files are transparently encrypted, similar to BoxCryptor.

    3: Have a small SSD read-only volume with a custom WIM present for install media as well as drivers. This way, if a machine needs to be reinstalled from scratch due to a HDD or SSD replacement, this can be done anywhere, and no OS media would be needed. This also is useful for recovery as well, especially if there is a way to get to a PE environment which can be used to save off files, run an offline AV scanner, or fix a haywire application.

    4: Add firewalling onto the NICs themselves. Around 10 years ago, some nVidia motherboard chipsets had this capability where the onboard NICs were intelligent enough to have the ability to have their own rulesets. This was quite useful, both to keep the OS protected with IP blacklists, as well as to limit the damage a compromised OS can do (for example, block all outgoing port 25 traffic.) As an added benefit, if someone is worried about vPro or other "ring -1" management tools, those can easily be blocked at the NIC.

    1. Re:How about Lenovo go one step better? by Anonymous Coward · · Score: 2, Insightful

      What a set of terrible and mis-guided ideas

      1. TPM was there for a while, got removed because nobody wanted to use it. Nothing has changed since so nobody will bring it back. Also see point 3.
      2. Whatever, customers don't understand and want encryption. Vendors don't care about that. Vendors don't have skills to do that. Vendors love incompatible differentiation factors.
      3. Extra hardware costs money. What will really happen is that the bios will be hacked to fake two disks making the internal SSD impossible to replace, bricking the machine if linux boots and bypasses bios or becoming a vector for installing persistent malware after some bugs are found.
      4. NIC firewall? It will be a proprietary, half-baked solution that will be broken quickly and the vendor will never ever patch this. Unless you run 10Gb ethernet on a netbook nobody needs a co-CPU for packet filtering.

    2. Re:How about Lenovo go one step better? by Junta · · Score: 2

      1. TPM costs money. Almost no one uses it. Therefore, it adds cost and almost no one realizes value.
      2. Never used reachit, no idea.
      3. A significant cost adder without much value. An eMMC might not be *too* much, but it's still significant. It'd probably be cheaper to ship with a distinct USB key, but really having the ability to put a recovery image to arbitrary USB key is more useful and less likely to become a source of servicing headache in and of itself.
      4. Another cost adder that's likely to either be ineffective or a source of problems. 'Hardware' network engines are frequently problematic enough in high-end enterprise products. The absolute crap that would be a consumer grade product makes me cringe.

      --
      XML is like violence. If it doesn't solve the problem, use more.
  8. Utilities by flanders123 · · Score: 4, Interesting

    I've always wondered why manufacturers reinvent the wheel when it comes to bundled utilities. Why does Lenovo develop its own power controls, wireless manager, driver updater, display management, etc when there are standard OS utilities to handle these things? Isn't it sort of a waste of their time? It's always fun when the 3rd party utils start fighting with the native OS tools for control.

    1. Re:Utilities by burtosis · · Score: 2

      The wheel is one of the most patented devices ever. People reinvent the wheel every day, from new reinforcement designs, to air pressure sensor systems, to folding systems for robots, to electric powered rims for ebikes. As a patent holder for two different wheel based inventions your careless use of a metaphor deeply offends me. Please think of all the hard won innovation and freedom the wheel has given you before you disrespect it so much. Brought to you by the let's roll with a better metaphor department.

    2. Re:Utilities by J-1000 · · Score: 2

      They live in a fantasy land where those tools are a key differentiator for their product. As if Granny is impressed by all this when making her purchase. What other explanation can there be? They really think their stuff raises eyebrows.

  9. Genius. by hey! · · Score: 3, Funny

    CEO: This Superfish incident has put our credibility in the toilet. Even corporate customers are looking askance at us now, and we didn't put it on their computers. Suggestions?

    Executive 1: Lay low until it blows over.

    Executive 2: Hire a new PR firm.

    Executive 3: Start a social media campaign.

    Genius executive: Maybe we should promise not to do stuff like that anymore.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    1. Re:Genius. by swillden · · Score: 4, Informative

      Genius executive: Maybe we should promise not to do stuff like that anymore.

      Super-genius executive: Maybe we should promise not to do stuff like that any more, but exempt "security software and Lenovo applications". That way we can continue getting paid by McAfee and others to continue loading their stuff, as long as they don't mind us slapping our logo on it.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  10. The *first* thing I uninstall is McAfee by msobkow · · Score: 2

    The first thing I uninstall is McAfee. That piece of crap wedges in a VB script interpreter that breaks many of the software installers I have to put on my machines to make them useful. THE worst anti-virus product ever.

    It also claims that SAP/Sybase ASE is infected, and deletes critical files from the install.

    --
    I do not fail; I succeed at finding out what does not work.
  11. Re:Good move by Zaiff+Urgulbunger · · Score: 2

    Apparently they also provide service manuals online for free, and seem generally more repairable than Apple kit according to iFixit. So they probably do deserve a bit more kudos than they get.