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Lenovo Saying Goodbye To Bloatware

An anonymous reader writes: "Lenovo today announced that it has had enough of bloatware. The world's largest PC vendor says that by the time Windows 10 comes out, it will get rid of bloatware from its computer lineups. The announcement comes a week after the company was caught for shipping Superfish adware with its computers. The Chinese PC manufacturer has since released a public apology, Superfish removal tool, and instructions to help out users. At the sidelines, the company also announced that it is giving away 6-month free subscription to McAfee LiveSafe for all Superfish-affected users.

145 of 210 comments (clear)

  1. Subscription to what? by Anonymous Coward · · Score: 3, Funny

    More superfish?

    1. Re:Subscription to what? by Anonymous Coward · · Score: 4, Funny

      BetaNews article says: McAfee LiveSafe security suite

    2. Re:Subscription to what? by jetkust · · Score: 2

      So more bloatware, except you have to pay for it after 6 months?

    3. Re:Subscription to what? by Stargoat · · Score: 1

      To having Communists read your stuff.

      Seriously, I was buying Lenovo before now. I did not get burned on Superfish. But I'm done with Lenovo. If this is what they try get away with without effort at hiding, then what they are they spending effort on hiding? I don't need the PRC in my network also, I have the NSA for that.

      --
      Hoist Number One and Number Six.
  2. Bloatware?! by Anonymous Coward · · Score: 4, Funny

    I don't understand why people call it "bloatware". This helpful software does many useful things for the user. It essentially subsidizes your $1000 computer into a more affordable $500 or so machine!

    The manufacturer gets money for the installation, and you get helpful software that reduces your costs!

    What would people do without search aggregators, browser toolbars, download accelerators, etc?

    Maybe people should pay the full cost of the software that comes on their machines. Suddenly your "bargain" $350 "bloats" up to a $700. How about paying the full cost for Windows? How about paying the full cost for say hotmail access?

    Software isn't , and shouldn't always be "free".

    There should be an option for a "bloat" free computer, with the user paying the full cost for software.

    1. Re:Bloatware?! by Hankenstein · · Score: 1

      I would pay more for a computer/phone/etc guaranteed not to have pre-installed stuff on it that I don't want. Not a lot more but....more

    2. Re:Bloatware?! by Limekiller42 · · Score: 2
      .

      There should be an option for a "bloat" free computer, with the user paying the full cost for software.

      We could come up with a clever name for a product like that. Maybe something to do with fruit.

    3. Re:Bloatware?! by MightyMartian · · Score: 1

      Most of it isn't helpful at all, and some of it is downright diabolical.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    4. Re:Bloatware?! by Eponymous+Coward · · Score: 3, Insightful

      You are overestimating the "value" of the bloatware by an order of magnitude. That $350 computer will now be $385, not $700.

    5. Re: Bloatware?! by Anonymous Coward · · Score: 2, Interesting

      Pay them to not fill your brand new machine with crap? Name another market where you do that...

    6. Re:Bloatware?! by danbob999 · · Score: 2

      .

      There should be an option for a "bloat" free computer, with the user paying the full cost for software.

      We could come up with a clever name for a product like that. Maybe something to do with fruit.

      Too bad that fruit company has among its practice of bundling bloatware along its software users want to install.

    7. Re:Bloatware?! by jrb1537 · · Score: 2

      The Microsoft Store sells PCs from a variety of manufacturers under the "Signature Edition" label. These computers are bloatware free and not more expensive than getting the same hardware elsewhere.

    8. Re:Bloatware?! by Anonymous Coward · · Score: 1

      Visit your local Microsoft Store and check the signature edition PCs. The do cost somewhat more but aren't supposed to come filled with crapware.

    9. Re:Bloatware?! by OzPeter · · Score: 1

      Too bad that fruit company has among its practice of bundling bloatware along its software users want to install.

      What do you consider is Apple's bloatware? All I see are Apple written, basic applications that are complete in and amongst themselves. No free trials, no upgrades, no advertising.

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    10. Re:Bloatware?! by Limekiller42 · · Score: 1

      I've heard about that. How much more does the "Signature Edition" cost? It would be worth it to me to go that route to have to avoid scraping down a new PC laptop, for example, down to bare metal and reinstalling the OS.

    11. Re:Bloatware?! by Limekiller42 · · Score: 1

      I understand what you are saying. Apple certainly adds some additional software, but it's basically stuff that it's giving away that is part of it's ecosystem rather than some really awful third-party product like Superfish. It's easy enough to get rid of those programs compared to some of these third-party programs for the PC where you, for example, still get the program's tendrils in the Microsoft Windows registry files even though you thought you deleted the whole darn thing.

    12. Re:Bloatware?! by BarbaraHudson · · Score: 1

      I doubt it's anywhere near $35 per PC. That would require almost every new PC owner to buy the full version of at least 1 bloatware to make it break even. More like $2 - $5 per unit.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    13. Re: Bloatware?! by mrchaotica · · Score: 4, Funny

      Pay them to not fill your brand new machine with crap? Name another market where you do that...

      "Natural" vs. regular processed foods.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    14. Re:Bloatware?! by zieroh · · Score: 1

      Too bad that fruit company has among its practice of bundling bloatware along its software users want to install.

      If you could be so kind as to elaborate, I would be extremely grateful.

      (Which is to say that I think you're completely full of shit and would really like you to back up your allegations).

      --
      People who say "sheeple" have about as much sophistication as an AOL user, and in fact are probably actually AOL users.
    15. Re:Bloatware?! by Archangel+Michael · · Score: 1

      The question is, would you pay 1/2 the price if it was ... better?

      OnePlus has a lot of detractors, but the issue of price and bloat has been answered, at least in the Phone Arena.

      --
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    16. Re:Bloatware?! by danbob999 · · Score: 1

      I remember they included Safari by default when you tried to install iTunes on Windows.

    17. Re:Bloatware?! by OzPeter · · Score: 1

      I remember they included Safari by default when you tried to install iTunes on Windows.

      Which was when? Your initial statement implied current practices.

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    18. Re:Bloatware?! by Anonymous Coward · · Score: 1

      I would pay more ... not to have pre-installed stuff...

      They're sucking you in. That's like offering to pay the schoolyard bully to not beat you up or the local thugs to not trash your home/business. That should be the default state, not an optional one. Your acceptance just encourages further abuse in order to convince others to pay more to not be abused.

    19. Re:Bloatware?! by maligor · · Score: 1

      Too bad that fruit company has among its practice of bundling bloatware along its software users want to install.

      What do you consider is Apple's bloatware? All I see are Apple written, basic applications that are complete in and amongst themselves. No free trials, no upgrades, no advertising.

      While the early iTunes weren't bad, it's now a horrible piece of crap. I haven't used OSX for a while, so I can't comment on new developments, but I imagine they're even more into the sell more media side, as opposed to a simple and functional media player.

      Like with Microsoft Windows, you can consider all the useless features they add to the system that are basically for marketing purposes, as bloatware.

    20. Re:Bloatware?! by Dutch+Gun · · Score: 4, Interesting

      I've shopped at a small boutique dealer for years for my desktop PCs, and they pride themselves on excellent quality, customization, and customer service. They'll install Windows, Ubuntu, or even no OS at all, and naturally, no crapware in sight. The QA they put each custom machine through is also impressive, and you can actually watch your machine as it goes through the process.

      That sort of quality still exists if you look around a bit, and are willing to pay for it. I haven't done any real price matching, as it's hard to make perfect apples-to-apples comparisons (for instance, other chains often don't tell you the exact motherboard model or what type of power supplies they use), but you do certainly pay considerably more than the typical computers you'd find at Dell or other large chains. Totally worth it to me though.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    21. Re:Bloatware?! by OzPeter · · Score: 1

      but I imagine they're even more into the sell more media side, as opposed to a simple and functional media player.

      Like with Microsoft Windows, you can consider all the useless features they add to the system that are basically for marketing purposes, as bloatware.

      Hardly a direct comparison. Apple has none of the the 3rd party crap pushed on windows that is free trials, upgrades or advertising.

      My use of iTunes is to play local media, and free podcasts that I download (from the iTunes store). That is front and center for me and I am never pushed into buying media by Apples advertising dominating my user experience.

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    22. Re:Bloatware?! by mattventura · · Score: 4, Insightful

      To the contrary, I love bloatware because it means other people are subsidizing my PC that I'm going to be installing a fresh OS upon receiving anyway.

    23. Re:Bloatware?! by danbob999 · · Score: 1

      No, and I don't really care. I don't use their products that much. This is only an example of bloatware that I remembered. I am sure there are others.

    24. Re:Bloatware?! by danbob999 · · Score: 1

      Bloatware isn't only about trialware and adware. I consider Lenovo Power Controls to be bloatware. It has no ads and doesn't expire.

    25. Re:Bloatware?! by zieroh · · Score: 1

      No, and I don't really care. I don't use their products that much.

      So what you're saying is that you have no fucking idea what you're talking about. Got it.

      --
      People who say "sheeple" have about as much sophistication as an AOL user, and in fact are probably actually AOL users.
    26. Re:Bloatware?! by RyuuzakiTetsuya · · Score: 1

      Im shocked. You didn't think about iTunes?

      Granted, you can use a Mac with out ever opening iTunes and you can just delete it from the applications folder if you so choose and nothing will break.

      Unless you want to sync an iOS device. But that's kind of an antiquated thing now isn't it?

      --
      Non impediti ratione cogitationus.
    27. Re:Bloatware?! by zieroh · · Score: 1

      Im shocked. You didn't think about iTunes?

      Granted, you can use a Mac with out ever opening iTunes and you can just delete it from the applications folder if you so choose and nothing will break.

      Whatever faults iTunes may have (and there are surely plenty) I would be mightily annoyed if I had to download iTunes separately on a fresh OS install / new computer.

      --
      People who say "sheeple" have about as much sophistication as an AOL user, and in fact are probably actually AOL users.
    28. Re: Bloatware?! by xaxa · · Score: 1

      Pay them to not fill your brand new machine with crap? Name another market where you do that...

      Some people fly with Ryanair, who play advertisements several times in the flight. That annoyed me more than anything else last time I flew with Ryanair. They also have more up-sells on their website, which can be tricky for some people (e.g. old pensioners) to avoid, who end up buying insurance they don't need.

      Paying for TV means paying for a load of advertisements.

      Same with magazines and newspapers.

    29. Re:Bloatware?! by hawguy · · Score: 1

      I don't understand why people call it "bloatware". This helpful software does many useful things for the user. It essentially subsidizes your $1000 computer into a more affordable $500 or so machine!

      The manufacturer gets money for the installation, and you get helpful software that reduces your costs!

      What would people do without search aggregators, browser toolbars, download accelerators, etc?

      Maybe people should pay the full cost of the software that comes on their machines. Suddenly your "bargain" $350 "bloats" up to a $700. How about paying the full cost for Windows? How about paying the full cost for say hotmail access?

      Software isn't , and shouldn't always be "free".

      There should be an option for a "bloat" free computer, with the user paying the full cost for software.

      Do you have a reference for that? I'd be surprised if all of the bloatware ads up to a $500 payment to Lenovo, I'd be surprised if it was even $50.

      If software makers were willing to pay Lenovo up to $500 to pre-install this software, why aren't they making it available to consumers directly? I'm sure lots of people would be happy to install Superfish-like software if they were paid just $100 for it.

    30. Re:Bloatware?! by slazzy · · Score: 2

      Probably get some hate on this, but this is why I switched to using a Mac. Sometimes I install Windows if I need to.

      --
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    31. Re:Bloatware?! by Penguinisto · · Score: 1

      Same here (I have Windows 7 parked on a small VM for Windows-only stuff that I still find useful, but opening that VM gets rarer and rarer these days...)

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    32. Re:Bloatware?! by cheesybagel · · Score: 1

      So how many times did iTunes ask you for your credit card number?

    33. Re:Bloatware?! by OzPeter · · Score: 1

      So how many times did iTunes ask you for your credit card number?

      Once. But is not required to hand one over. You only need to do so if you want to purchase things from the iTunes store.

      Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

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    34. Re: Bloatware?! by thpdg · · Score: 1

      Google Edition cell phones perhaps?

      --

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      "They never stop thinking about new ways to harm our country and our people, and neither do we."

    35. Re:Bloatware?! by cheesybagel · · Score: 1

      That fact that they need to put a multi page FAQ on their website to explain how to create a login account without a credit card number is telling enough.

    36. Re:Bloatware?! by jrb1537 · · Score: 1

      As far as I can tell, MS isn't charging any sort of a premium on these computers. In fact, if you are patient, they seem to have regular sales that make the price points very attractive.

    37. Re:Bloatware?! by cpaglee · · Score: 1

      Absolute nonsense. I used to sell bundled software to hardware manufacturers. Software companies don't pay such high dollars to hardware manufacturers to get software bundled on hardware. Software income is 'extra' and doesn't factor into the final price of a computer. Actually often times it is the sales guy's relationship with the manufacturer that gets the software onto the hard disk. I am sure that is what happened in this case. Lenovo is just finally saying we don't need the hassle. They lost more money and marketing prestige in this one bundling fiasco than they've made from software bundling in the past few years.

      The hilarious thing is they are offering 6 months of a McAfee subscription for free to Superfish victims. McAfee is one of the worse anti-virus software out there. Very difficult to remove your system. Constant SPAM reminders to renew - even years later. They are trading adware for nagware. Will they ever learn?

    38. Re:Bloatware?! by OzPeter · · Score: 1

      That fact that they need to put a multi page FAQ on their website to explain how to create a login account without a credit card number is telling enough.

      You do understand that you don't have to make an account in order to use iTunes?

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    39. Re:Bloatware?! by Anonymous Coward · · Score: 1

      Actually, while marked funny, parent has a legit point.

      What I usually do is buy a computer, re-install with a fresh OS. This means I get the hardware subsidized by bloatware.

    40. Re:Bloatware?! by twistedcubic · · Score: 1

      Lenovo shipped 16 million PCs last quarter. If it received $500/PC for "boatware" for half of these, the revenue would be 4 billion dollars, which obviously didn't happen. If it reveived a more likely $5/PC, the revenue would be 40 million dollars, which is probably more than enough to support their tech support department.

    41. Re:Bloatware?! by jones_supa · · Score: 1

      To the contrary, I love bloatware because it means other people are subsidizing my PC that I'm going to be installing a fresh OS upon receiving anyway.

      Even the OEM recovery media (that comes on a DVD or that you have to recreate yourself with an included tool) contains the same crapware. So you would need to buy a separate Windows copy for that purpose, increasing the total cost.

    42. Re: Bloatware?! by rtb61 · · Score: 1

      By the same token, falsely promoting products is fraud. Whether or not websites fail to vet the ads they show, they are still totally responsible for the fraudulent misrepresentation of products. So here is how it works, play nice and you ads survive, be naughty and no advertising scripts or cookies for your website, for the advertising agents and for the marketed products. So fraud is worse than cheating, one is criminal the other is purely moral. Also watch out for poorly behaved advertising agencies, no point working with them, if they are blocked all over the place.

      --
      Chaos - everything, everywhere, everywhen
    43. Re: Bloatware?! by jones_supa · · Score: 1

      Agreed, trashy advertisements can ruin a website. But even then I personally do not turn on an ad blocker but I leave the site completely.

    44. Re:Bloatware?! by Jack+Griffin · · Score: 1

      Buy? Just download a copy of the iso and use your valid, legal key that you've already paid for. Why would you need to buy anything further?

    45. Re: Bloatware?! by Anne+Thwacks · · Score: 1

      No. If you are free to put ads in your content, I am free to ignore them, whether mentally or using software assist. You may have the right to free speach, but you have no right to abuse or exploit me.

      --
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    46. Re: Bloatware?! by Anne+Thwacks · · Score: 1

      You don't actually have to watch paint dry. It dries anyway.

      --
      Sent from my ASR33 using ASCII
    47. Re: Bloatware?! by rtb61 · · Score: 1

      Stumbleupon sends you all over the place without much choice and like, duh, hint, hint when you run script blockers that kills most websites functionality and as such there is no logical reason to be there, some even appear totally rather than just partially blank (you're not blonde by any chance). So no right for ads not even by route of stumbleupon or any other scammy marketing links, plenty, literally hundreds of millions of other site to choose from ;D.

      --
      Chaos - everything, everywhere, everywhen
    48. Re:Bloatware?! by DarkVader · · Score: 1

      I switched from Apple ][ to Mac back in the early '90s.

      I sometimes use Linux too.

    49. Re:Bloatware?! by DarkVader · · Score: 1

      Your memory is incorrect.

    50. Re: Bloatware?! by Rob+Y. · · Score: 1

      The whole 'bloatware subsidizes your computer' meme may be about to be challenged. I assume Lenovo won't suddenly start charging more for their PC's with the bloatware removed - the industry's too competitive for that. So now we have a major PC manufacturer that could really subtract Windows (and/or offer Linux pre-loaded) and show the true price differential. Will it happen - who knows?

      --
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    51. Re:Bloatware?! by dk20 · · Score: 1

      Are you sure they subsidized your PC? I'd guess the "bloat-ware" money went straight to the vendor's bottom line.

    52. Re:Bloatware?! by dk20 · · Score: 1

      You do need an account if you want to download anything (even freeware) from the "app store".

    53. Re:Bloatware?! by pebear · · Score: 1

      I don't mind the bloatware. I can take a few hours out of my life and go through the computer and uninstall what I don't want. Not all that hard. Since it means that I get the 1K machine for 500. Actually what I like to do is buy the 500 dollar machine on Ebay, usually one of those vendors that take in corporate returns and auction off the computers without the hard drives. I then throw in a nice SSD and fill it full of RAM and I end up with a 1500 dollar machine for around 500 but of course it all takes a little work. As for the bloatware that's a problem for Mr and Mrs. J Q (Ignorant) Public who trapse down to Best Buy and or Costco and buy that new computer because it looks nice and not because of any true specifications and features.

      --
      Paul E. Bahre
    54. Re:Bloatware?! by hairyfeet · · Score: 1

      Then you have only yourself to blame as Sony TRIED that, offering to sell its Viao line 100% bloatware free, you only had to pay $50 difference to make up what they were losing by not including the bloatware, what happened?

      OMG get out of the way, here comes the waaaambulance as everyone ran to bitch and moan about actually having to pay full price for things, ZOMG the bastards! After 6 months where less than 3% actually paid the difference Sony quietly gave up, realizing that if given the choice between bloatware and cheaper or clean and more expensive? Well screw that $50, bring on the crapware...sigh.

      Ya know, its that kind of stupid shit that keeps guys like me in business and ya know what? I really wish it didn't. I'd happily do something else if we could wipe that kind of dumbshit attitude from the world but as Sony found out "stupid is as stupid does"...ugh.

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    55. Re:Bloatware?! by danbob999 · · Score: 1

      poor clients

    56. Re:Bloatware?! by danbob999 · · Score: 1

      They had bloatware practices at least once. Therefore it's enough for me to put them in the bloatware category of companies, along with Lenovo and Adobe.

    57. Re:Bloatware?! by DarkVader · · Score: 1

      And I'm not sure what your point is.

      That's an installer screen, with the box to install Safari checked.

      Yes, it was checked by default. Were you somehow forced not to uncheck it? And it's pretty obvious, it's not in a hidden screen that you're going to quickly click through.

      Checking the box by default is NOT installing Safari by default.

    58. Re:Bloatware?! by danbob999 · · Score: 1

      It was checked by default within the "Apple software updater" a software which was meant to update iTunes on PCs where it is installed. That's pushing bloatware. Even if you don't like it, it's bloatware. Just because you can remove it doesn't making any less bloatware.

    59. Re:Bloatware?! by s0nicfreak · · Score: 1
      I remember, when I was a child, that computers DID cost $1000+. The first computer I ever used, an Apple II, cost $1298 at launch which is the equivalent of - jeebus - $5005.80 now.

      How about paying the full cost for Windows?

      Maybe people would - crazy idea here but - use other OSes? Maybe there would be some actual competition in the OS world?

    60. Re: Bloatware?! by s0nicfreak · · Score: 1

      Where is the ingredients panel located on a banana?

  3. Cue the 'Windows 10 is bloatware' in... by Anonymous Coward · · Score: 1

    I am a clever Linux person, right!

  4. Consumers win by gurps_npc · · Score: 2, Interesting

    We all win with at least a single computer maker stopping the insane practice of selling their customers instead of selling TO their customers.

    --
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    1. Re:Consumers win by AvitarX · · Score: 2

      Back before thinkpads were Lenovo (or at least in the XP era), I could get and then boot into recovery mode to do a fresh install. I had a helpful wizard that allowed me to uncheck all of the bloatware when re installing. I miss that feature.

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    2. Re:Consumers win by OzPeter · · Score: 1

      We all win with at least a single computer maker stopping the insane practice of selling their customers instead of selling TO their customers.

      That's one thing you can already say about Apple's computers - no bloatware.

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    3. Re:Consumers win by tlhIngan · · Score: 2, Insightful

      We all win with at least a single computer maker stopping the insane practice of selling their customers instead of selling TO their customers.

      Or Lenovo realizes a couple of things.

      1) People who buy Lenovo aren't the price-sensitive type, or
      2) People who buy Lenovo are corporate clients who wipe the PCs anyways.

      Basically, Lenovo's not really catering to the price-sensitive consumer - someone who will spend no more than $500 for a new computer (laptop or desktop). Plenty of companies to fulfill that market segment.

      Instead, Lenovo realizes that people buy it for the legacy and thus will pay more for it. So even if the lack of shovelware causes Lenovo PCs to cost $100 more, their customers are such that they will pay for that benefit.

      Either that, or they're corporate clients who wipe the PCs anyways.

      You want cheap PCs? You're gonna get shovelware. You willing to pay for quality? Less to none.

    4. Re:Consumers win by OzPeter · · Score: 1

      Have you ever tried using iTunes (to sync your iPod) on a PC?

      Thats an Apples to Oranges comparison. I was talking about what Apples ships on a new computer.

      But no, I haven't.

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    5. Re:Consumers win by OzPeter · · Score: 1

      Except that you can't fix and replace shit on your own if your decoratory Apple laptop breaks.

      Which refutes my statement how?

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    6. Re:Consumers win by ceoyoyo · · Score: 1

      "That's one thing you can already say about Apple's computers - no bloatware."

      Apple did a lazy port of iTunes to PC so that people could use their iPods. It sucked because they didn't put much effort into it. Possibly on purpose.

    7. Re:Consumers win by OzPeter · · Score: 1

      Apple did a lazy port of iTunes to PC so that people could use their iPods. It sucked because they didn't put much effort into it. Possibly on purpose.

      And it may still suck from what I have seen*. But kinda irrelevant to Apple not shipping bloatware on their own computers.

      The sucking may be due to a lot of reasons such as Apple not having decent windows programmers, or trying to shoe-horn one set of source code into two different environments. I don't see them doing on purpose.

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    8. Re:Consumers win by j2.718ff · · Score: 1

      Have you ever tried using iTunes (to sync your iPod) on a PC?

      Thats an Apples to Oranges comparison. I was talking about what Apples ships on a new computer.

      But no, I haven't.

      Ok, then how about getting a Mac without iTunes?

    9. Re:Consumers win by OzPeter · · Score: 1

      Ok, then how about getting a Mac without iTunes?

      And now you have crossed the border into Scotland

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    10. Re:Consumers win by BitZtream · · Score: 1

      If you weren't so cheap, you could have been buying computers not covered in crap for years. Apple has never sold computers with crap like that on it.

      The problem is, you want to pay $100 for a $2000 device and ignore the consequences.

      Lenovo hasn't actually done this yet, and when they do, they won't be the first.

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    11. Re:Consumers win by Nemyst · · Score: 1

      Replace Lenovo with IBM and you might have a point, but Lenovo's brand reputation has taken a nosedive. They've introduced a bunch of new lines mostly comprised of cheap, expendable and unreliable laptops. The ThinkPad line is still okay (though warranty coverage isn't what it used to be), but it's not what Lenovo's marketing is even focused on, largely because they think they have their business market captive (which is likely extremely foolish).

    12. Re:Consumers win by BitZtream · · Score: 1

      Have you tried to get a Windows machine without Windows Media Player?

      Whats that? No?

      Can you just delete iTunes, which is not integrated with the system and removing it from the system is just a simple matter of deleting the application?

      You're seriously trying to compare iTunes to the bullshit that comes on any given Windows machine? That makes you look really really ignorant and/or stupid.

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    13. Re:Consumers win by friesofdoom · · Score: 1

      Yeah, you're right... They are completely incomparable! iTunes is 100000 times worse than anything that comes with Windows. Just having the iTunes/iPos service running (application closed) means your computer uses up about 75% of your available resources.

    14. Re:Consumers win by friesofdoom · · Score: 1

      I thought we were talking about Suppliers shipping bloatware with their *products*... iTunes is REQUIRED if you use you iPod with a PC.

    15. Re:Consumers win by OzPeter · · Score: 1

      Yeah, you're right... They are completely incomparable! iTunes is 100000 times worse than anything that comes with Windows. Just having the iTunes/iPos service running (application closed) means your computer uses up about 75% of your available resources.

      FFS, the comparison is between Apple supplied software on a new Apple computer vs 3rd party bloatware supplied on a new windows computer.

      It is not about how bad Apple sucks at writing Windows software. And don't even start with the forced Safari install with iTunes on Windows.

      --
      I am Slashdot. Are you Slashdot as well?
    16. Re:Consumers win by OzPeter · · Score: 1

      I thought we were talking about Suppliers shipping bloatware with their *products*... iTunes is REQUIRED if you use you iPod with a PC.

      You thought wrong. It is a comparison between what is on an Apple computer when you pull it out of the box vs what is on a Windows computer (of various brands) when you pull it out of the box.

      As has been stated previously, iTunes on Windows is an Apples to Oranges comparison. This is the same as complaining that in order to use a Zune on a Mac, you have to install additional software (albeit most likely a better experience than iTunes on Windows)

      --
      I am Slashdot. Are you Slashdot as well?
    17. Re:Consumers win by zieroh · · Score: 1

      Ok, then how about getting a Mac without iTunes?

      You're grasping at straws. That's a really, really bad comparison. Nobody pays Apple to include iTunes in MacOS installs.

      --
      People who say "sheeple" have about as much sophistication as an AOL user, and in fact are probably actually AOL users.
    18. Re:Consumers win by AmiMoJo · · Score: 1

      Lenovo do make inexpensive consumer models too. It will be interesting to see how long they stick with this.

      Norton tried something similar years ago. I think it was around 2009. They released a version or Norton anti-virus that installed quickly, didn't slow your computer down and didn't bug you with endless stupid warnings and demands for upgrades. Within a couple of years they were back to being crapware.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    19. Re:Consumers win by k8to · · Score: 1

      However, this is really a barn-door closing operation. They have committed an enormous breach of trust. This is the start of a many year climb to become acceptable to purchase again.

      --
      -josh
    20. Re:Consumers win by cptdondo · · Score: 1

      Joe sixpack doesn't know about this, nor does he care.

      He's going to go to Newegg, or Best Buy, and click on the cheapest laptop he can find.

      Lenovo could preload it with *fish out the wazoo, and as long as it's the cheapest thing in the store it will sell.

    21. Re:Consumers win by metaforest · · Score: 1

      If you weren't so cheap, you could have been buying computers not covered in crap for years. Apple has never sold computers with crap like that on it.

      The problem is, you want to pay $100 for a $2000 device and ignore the consequences.

      Lenovo hasn't actually done this yet, and when they do, they won't be the first.

      [emphasis added]
      This is simply not true.
      Apple included 3rd party crapware on their computers just as often as the PC OEMs did until the second coming of Jobs.

    22. Re:Consumers win by Builder · · Score: 1

      Really ? I've been able to replace loads on Apple laptops over the years. More modern ones are harder, but so are the comparable windows machines. That's because to make them small and light, they're soldering things to other things.

  5. Shocked! by Limekiller42 · · Score: 2

    ...if you read the press release, it's almost like Lenovo is saying that are shocked that Superfish was on their products. This would have been a lot more laudable if they had come to this road to Damascus experience for altruistic reasons rather than as flagrant corporate damage control for getting caught doing something pretty awful to their customers.

    1. Re:Shocked! by Capt.Albatross · · Score: 1

      I think it's plausible that Lenovo was unaware of the risks that Superfish created. Now its management has figured out what it would cost to police their bloatware offerings, and realized that the relatively meager revenue it brings in does not cover that cost.

  6. Good move by paiute · · Score: 1

    They need to get rid of all the obvious crap before Western consumers stop buying their laptops altogether and the back doors and data harvesters hidden deep in the hardware by the intel arm of the PLA stop being carried into every Western home and workplace.

    --
    If Slashdot were chemistry it would look like this:Cadaverine
    1. Re:Good move by MightyMartian · · Score: 1

      The only kudos I'll give to Dell is that they still ship a clean Windows install DVD and a driver disk. Pretty much the first thing I do after I've made sure a new computer starts up is to immediately wipe out the partitions and install clean from disk.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re: Good move by Anonymous Coward · · Score: 1

      The other kudos are for actually having diagnostics in the BIOS (not just POST and/or SMART tests).

    3. Re:Good move by Zaiff+Urgulbunger · · Score: 2

      Apparently they also provide service manuals online for free, and seem generally more repairable than Apple kit according to iFixit. So they probably do deserve a bit more kudos than they get.

  7. Good, I'm tired of removing the crap. by pecosdave · · Score: 2

    They make great hardware, but getting rid of Nitro PDF is particularly annoying, it UAC's more than once, plus Sugar Sync, which even having on our systems violates a client agreement. Crapware needs to die, and die now. I do my best to work from a factory image, hardware seems to be so much easier to deal with that way, but Lenovo makes it quite an annoyance.

    --
    The preceding post was not a Slashvertisement.
    1. Re:Good, I'm tired of removing the crap. by jones_supa · · Score: 1

      Maybe have a first boot installer that lets people choose which of the Lenovo and 3rd party programs to install defaulting to none.

      I have wanted something like that for a long time. Create an image which contains just the OS and the manufacturer-specific drivers, and then put an option to install all the other crap.

      On Windows startup, you would get: "Thanks for purchasing a Lenovo product! As an option, we offer you a free selection of additional software. This includes: blah blah blah. Would you like to install this software?" [Yes] [No] [Ask Me Later]

    2. Re: Good, I'm tired of removing the crap. by jones_supa · · Score: 1

      Then what difference would there be between "Not Now" and "Ask Me Later"?

  8. So, no more Windows? by 14erCleaner · · Score: 1, Funny

    I mean, really...Windows 8.1 needs how much memory again? 2 gb for 64 bit? Wow...that's bloat.

    --
    Have you read my blog lately?
  9. Times have changed by invictusvoyd · · Score: 1

    Spock is gone .. Windows is releasing another OS . Lenovo is making thinkpads .. Times have changed .

  10. Really? by danbob999 · · Score: 1

    Additionally, we will offer Lenovo PC users affected by this issue a free 6-month subscription to McAfee LiveSafe service

    Sounds like more bloatware to me. Who needs crapware working for only 6 months and then nagging you to purchase the full version or your computer will be at risk?

    1. Re:Really? by danbob999 · · Score: 1

      We are starting immediately, and by the time we launch our Windows 10 products, our standard image will only include the operating system and related software, software required to make hardware work well (for example, when we include unique hardware in our devices, like a 3D camera), security software and Lenovo applications

      So they are not removing McAfee's bloatware as well as their own bloatware. Tell me why do I need that "Lenovo Power control" application again? Or that "Lenovo App Shop"?

  11. Well...not ALL bloatware. by Scutter · · Score: 5, Insightful

    We are starting immediately, and by the time we launch our Windows 10 products, our standard image will only include the operating system and related software, software required to make hardware work well (for example, when we include unique hardware in our devices, like a 3D camera), security software and Lenovo applications.

    So, you're still going to be shipping it with trial versions of bloatware McAfee or bloatware Norton or whatever, plus your Lenovo-branded applications (which are really just re-branded bloatware ad-servers disguised as "handy applications for running your 3D camera!"). In other words, it'll be "bloatware-free" except for all the bloatware you're still going to pre-load onto it. Thanks, Lenovo!

    --

    "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    1. Re:Well...not ALL bloatware. by PsychoSlashDot · · Score: 2

      So, you're still going to be shipping it with trial versions of bloatware McAfee or bloatware Norton or whatever, plus your Lenovo-branded applications (which are really just re-branded bloatware ad-servers disguised as "handy applications for running your 3D camera!"). In other words, it'll be "bloatware-free" except for all the bloatware you're still going to pre-load onto it. Thanks, Lenovo!

      No, that's not what is being said.

      Yes, security software means a short-term subscription with Norton or similar. But the Lenovo-branded applications... you're just making stuff up. Lenovo has been shipping their machines for a few years now with a fairly reasonable package of management software. It'll do scheduled hardware tests (as best as software can possibly), keep BIOS/driver packages current, keep you informed as to expiring warranty status, and otherwise make it generally easy to find information on the product you own.

      So hey, don't get informed, just jump on the Lenovo-hate bandwagon.

      --
      "Oh no... he found the .sig setting."
    2. Re:Well...not ALL bloatware. by J-1000 · · Score: 1

      Exactly. If McAfee isn't bloatware, I don't know what is.

  12. Good Riddance by Galaga88 · · Score: 1

    I help students with their computers at work, and I'm shocked at the amount of bloatware I see on the Windows laptops they bring me.

    Microsoft needs to crack down on its OEM contracts and help give people an experience closer to what you get with OS X. Every Windows laptop should act the same when you turn it on for the first time.

    1. Re:Good Riddance by Galaga88 · · Score: 1

      Last time I checked, they are the same: filled with bloatware. :D

      Could they at least try to fill them all with the same bloatware?

  13. How about Lenovo go one step better? by mlts · · Score: 2, Interesting

    It would be nice to see Lenovo go a step ahead in the consumer market and not just stop with shovelware, but maybe bundle some security features with their products. This would go a long way to fixing their black eye in the press:

    1: A TPM chip shipped off and disabled (as per the spec) on all machines would be useful. Windows Vista and newer can take advantage of this and offer solid encryption that is highly resistant to brute force attack.

    2: Add clientside encryption to Reachit with a public format, perhaps getting other vendors on board. This way, users have cloud access... but files are transparently encrypted, similar to BoxCryptor.

    3: Have a small SSD read-only volume with a custom WIM present for install media as well as drivers. This way, if a machine needs to be reinstalled from scratch due to a HDD or SSD replacement, this can be done anywhere, and no OS media would be needed. This also is useful for recovery as well, especially if there is a way to get to a PE environment which can be used to save off files, run an offline AV scanner, or fix a haywire application.

    4: Add firewalling onto the NICs themselves. Around 10 years ago, some nVidia motherboard chipsets had this capability where the onboard NICs were intelligent enough to have the ability to have their own rulesets. This was quite useful, both to keep the OS protected with IP blacklists, as well as to limit the damage a compromised OS can do (for example, block all outgoing port 25 traffic.) As an added benefit, if someone is worried about vPro or other "ring -1" management tools, those can easily be blocked at the NIC.

    1. Re:How about Lenovo go one step better? by Anonymous Coward · · Score: 2, Insightful

      What a set of terrible and mis-guided ideas

      1. TPM was there for a while, got removed because nobody wanted to use it. Nothing has changed since so nobody will bring it back. Also see point 3.
      2. Whatever, customers don't understand and want encryption. Vendors don't care about that. Vendors don't have skills to do that. Vendors love incompatible differentiation factors.
      3. Extra hardware costs money. What will really happen is that the bios will be hacked to fake two disks making the internal SSD impossible to replace, bricking the machine if linux boots and bypasses bios or becoming a vector for installing persistent malware after some bugs are found.
      4. NIC firewall? It will be a proprietary, half-baked solution that will be broken quickly and the vendor will never ever patch this. Unless you run 10Gb ethernet on a netbook nobody needs a co-CPU for packet filtering.

    2. Re:How about Lenovo go one step better? by MobyDisk · · Score: 1

      I have to agree with the AC. Perhaps "One man's feature is another man's bloatware." I don't want any of those 4 items. It seems ironic that, in response to Lenovo saying they will remove bloatware, someone is asking for more bloatware.

    3. Re:How about Lenovo go one step better? by mlts · · Score: 1

      To address points 1-3, TPM 2.0 is an item that is required for a machine to pass Windows 8.1 hardware certification, so even though it isn't explicit, the technology will be there. For better, or worse, it will be with us, so might as well make it useful. If BitLocker can be made as easy to use as FileVault, it would be a big bump in the security reputation of both the hardware vendor, as well as MS.

      For point 2, a good example of doing it "right" is Boxcryptor. It is a pretty UI over EncFS, but it does work and works decently well. Most customers don't care about encryption, but it can be used in a way to provide clientside protection that is pretty much transparent. The perfect is the enemy of the good, so there would need to be something done to make recovery usable... but this is a solvable problem, similar to how Apple deals with FileVault 2 recovery issues.

      For point 3, it isn't a perfect solution, but it can be implemented "right". A MicroSD card slot is one way, where the slot the card is, is permanently set to be read-only (this is part of the SD spec.) To prevent altering data, the encrypted section of the card could be used to store the OS data. Even with this, it still isn't 100% (as an evil maid could pull the card, go to a place that has the SD spec for decoding the encrypted partition, and modify things), but it is secure from most things.

      For point 4, 10GB boards and modules (well, over twisted pair copper that is... NICs that use SFPs are still not inexpensive) are falling in price, so it will not be surprising to see them appearing on consumer level motherboards in a few years, perhaps with some TCP offload functionality. Done right, it would be useful, and if worse comes to worst, the functionality can be shut off entirely.

    4. Re:How about Lenovo go one step better? by Junta · · Score: 2

      1. TPM costs money. Almost no one uses it. Therefore, it adds cost and almost no one realizes value.
      2. Never used reachit, no idea.
      3. A significant cost adder without much value. An eMMC might not be *too* much, but it's still significant. It'd probably be cheaper to ship with a distinct USB key, but really having the ability to put a recovery image to arbitrary USB key is more useful and less likely to become a source of servicing headache in and of itself.
      4. Another cost adder that's likely to either be ineffective or a source of problems. 'Hardware' network engines are frequently problematic enough in high-end enterprise products. The absolute crap that would be a consumer grade product makes me cringe.

      --
      XML is like violence. If it doesn't solve the problem, use more.
    5. Re:How about Lenovo go one step better? by mlts · · Score: 1

      I'm not attached to any of these ideas I posted, so if proven wrong, that is just fine with me... again, they were just thoughts of something that might be useful. TPM 2.0 is part of the Windows Certification spec, but oftentimes, there are many computers that will run Windows 8.1, but are not certified for it. Here is the link: https://msdn.microsoft.com/en-...

    6. Re:How about Lenovo go one step better? by thegarbz · · Score: 1

      You may want to read that in more detail, also the AC above you should read this too.

      TPM is required if boot device encryption is used and supported by the UEFI bootloader.
      TPM is also required if the device supports ConnectedStandby (a funny new power management method that makes Windows devices behave like mobile phones with a sleep button that keeps it connected in the background but mostly powered down).

      It is not a requirement of Windows 8.1 generically.

      That being said:
      Most vendors will ship all but their cheapest machines with TPM chips.
      Most vendors of convertible tablets are supporting connected standby and thus have to ship with TPM chips.
      All of Microsoft's reference machines ship with TPM and even better ship with bitlocker enabled on the system drive out of the box, and setting it up with a boot password is trivial 3 button presses in the Bitlocker Drive Encryption tool in the control panel.

      TPM is here to stay and it's only being value engineered out on the cheapest and nastiest of devices.

  14. "instructions to help out users"? by jeffb+(2.718) · · Score: 1

    Seems to me that "outing users", in the form of leaking their personal info without consent, is what got Lenovo in trouble in the first place.

  15. Ubuntu Desktop certified hardware by lippydude · · Score: 1
    1. Re:Ubuntu Desktop certified hardware by BarbaraHudson · · Score: 1

      The last century called ... nobody cares any more.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  16. Utilities by flanders123 · · Score: 4, Interesting

    I've always wondered why manufacturers reinvent the wheel when it comes to bundled utilities. Why does Lenovo develop its own power controls, wireless manager, driver updater, display management, etc when there are standard OS utilities to handle these things? Isn't it sort of a waste of their time? It's always fun when the 3rd party utils start fighting with the native OS tools for control.

    1. Re:Utilities by burtosis · · Score: 2

      The wheel is one of the most patented devices ever. People reinvent the wheel every day, from new reinforcement designs, to air pressure sensor systems, to folding systems for robots, to electric powered rims for ebikes. As a patent holder for two different wheel based inventions your careless use of a metaphor deeply offends me. Please think of all the hard won innovation and freedom the wheel has given you before you disrespect it so much. Brought to you by the let's roll with a better metaphor department.

    2. Re: Utilities by Anonymous Coward · · Score: 1

      Optimized performance maybe for some of those features? They could probably eke out a little more writing custom for their hardware.

    3. Re:Utilities by flanders123 · · Score: 1

      I've always wondered why manufacturers floviate the shlondpuffa when it comes to bundled utilities, know what I'm sayin? ....How's that?

    4. Re:Utilities by paziek · · Score: 1

      No, they don't. They are just using wheel in other inventions. Just like when someone writes application, poem, designs font - they aren't reinventing alphabet.

    5. Re:Utilities by thegarbz · · Score: 1

      I've always wondered why manufacturers reinvent the wheel when it comes to bundled utilities. Why does Lenovo develop its own power controls, wireless manager, driver updater, display management, etc when there are standard OS utilities to handle these things? Isn't it sort of a waste of their time? It's always fun when the 3rd party utils start fighting with the native OS tools for control.

      Because the OS provides only a very limited subset of functionality which most vendors include in their equipment.

      Driver updates would require working with the OS vendor and Windows Update (actually this is one part I wish would happen).
      Display management is frankly poor on the OS. Windows does not provide for strange resolutions, forced outputs, separate colour controls for hardware overlays, or any 3D settings at all.
      Power Controls is another thing where every vendor has their own idea of how to improve power consumption. The OS has no native understanding of dynamic brightness adjustment, and selecting which devices can go to sleep is a windows 2000 era dig through the device manager which no users would undertake.

      Basically they write the tools because they have to.

    6. Re:Utilities by J-1000 · · Score: 2

      They live in a fantasy land where those tools are a key differentiator for their product. As if Granny is impressed by all this when making her purchase. What other explanation can there be? They really think their stuff raises eyebrows.

    7. Re:Utilities by jones_supa · · Score: 1

      Yes, they do. An OEM wireless manager is mostly the same thing that ships with the OS. It is reinventing the wheel. However, applications, poems and fonts all serve different needs.

  17. Genius. by hey! · · Score: 3, Funny

    CEO: This Superfish incident has put our credibility in the toilet. Even corporate customers are looking askance at us now, and we didn't put it on their computers. Suggestions?

    Executive 1: Lay low until it blows over.

    Executive 2: Hire a new PR firm.

    Executive 3: Start a social media campaign.

    Genius executive: Maybe we should promise not to do stuff like that anymore.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    1. Re:Genius. by swillden · · Score: 4, Informative

      Genius executive: Maybe we should promise not to do stuff like that anymore.

      Super-genius executive: Maybe we should promise not to do stuff like that any more, but exempt "security software and Lenovo applications". That way we can continue getting paid by McAfee and others to continue loading their stuff, as long as they don't mind us slapping our logo on it.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  18. Re:Not all bloatware will be removed by jaklode · · Score: 1

    At least in Germany they do let you buy ThinkPads without Windows. As long as you are a student or working in education.

  19. The *first* thing I uninstall is McAfee by msobkow · · Score: 2

    The first thing I uninstall is McAfee. That piece of crap wedges in a VB script interpreter that breaks many of the software installers I have to put on my machines to make them useful. THE worst anti-virus product ever.

    It also claims that SAP/Sybase ASE is infected, and deletes critical files from the install.

    --
    I do not fail; I succeed at finding out what does not work.
    1. Re:The *first* thing I uninstall is McAfee by cheesybagel · · Score: 1

      In their defense SAP's software is even worse bloatware than the crap McAfee puts out.

  20. That option exists. by Brannon · · Score: 1

    http://www.apple.com

    1. Re: That option exists. by iluvcapra · · Score: 1

      Buy a Mac, install Windows.

      --
      Don't blame me, I voted for Baltar.
    2. Re:That option exists. by DarkVader · · Score: 1
    3. Re: That option exists. by youn · · Score: 1

      It may sound counter intuitive... but if that's the solution, you could keep your pc and install windows too :)

      --
      Never antropomorphize computers, they do not like that :p
  21. Uhh...whut? by JustNiz · · Score: 1

    >> the company also announced that it is giving away 6-month free subscription to all Superfish-affected users

    A 6 month free subscription to what? If there is anything on the PC they ship that needs a subscription then it seems clear they havent in fact gotten rid of all the bloatware.

  22. Some people like having software by houghi · · Score: 1

    Some people like having software available. They want to buy a machine and go. That said, what they could do is have an interface for e.g. https://ninite.com/ so people who are able can install what they want.

    The issue is that the majority of people will have no idea what yo install or how to do it.

    --
    Don't fight for your country, if your country does not fight for you.
  23. Re:fucked user by Anonymous Coward · · Score: 1

    Lenova? "Waist" my time? (I could continue shredding your infantile post - and BTW, I hate Lenovo too, but I know how to communicate.)

    Come back here and post when you reach puberty and your voice changes, son.

  24. "Security software..." by jonwil · · Score: 1

    Whats the bet that the "Security Software" they refer to includes those crappy limited trial versions of software from McAfee and Norton, the stuff that is impossible to uninstall and gives you endless nag screens pushing you to give them money? (nag screens that used to be good at getting idiots to part with their money but now thanks to scams and fake anti-virus products and stuff that all their geek friends keep telling them about are more likely to get those same idiots to assume they are bogus and ignore them)

    Those things are some of the worst offenders when it comes to bloatware.

  25. dare to hope by johncandale · · Score: 1

    Dare I hope this will come true? I remember Sony laptops used to offer a "wiped" install on some laptops, with a clean win7 install, no Sony or bloatware software (cue windows is bloatware jokes... you're not funny). I was going to get a Sony, mostly for that reason (they were comparable to other laptops in every other respect).

    1. Re:dare to hope by Jack+Griffin · · Score: 1

      Wasn't the Sony "wiped" version the one with the root kit? That decision, along with their practice of deliberately non-standardising on standard components in order to shaft their customers cost them my business for the rest of my life. No Sony products of any kind ever again, which includes my place of work where I have a budget of 7 figures.
      This is the only way these companies will learn not to be dicks.

    2. Re:dare to hope by PrimaryConsult · · Score: 1

      The RootKit fiasco was their media division, not the division that handles laptops. They were caught and punished and ceased the activity.

      The Coca Cola corporation in Columbia murdered a few union leaders, and essentially got away with it. Does your place of employment have Coke vending machines? After all, if one part of a company does something bad the entire company is bad, right?

    3. Re:dare to hope by Jack+Griffin · · Score: 1

      Apples and Oranges. Sony have a pattern of executive decision making that deliberately shits on their customers for profit. The Coca Cola thing was local gang warfare by some business partner. That'd be like blaming Tim Cook, because some jerk in the local Apple store stole my wallet.

  26. Re:fucked user by msobkow · · Score: 1

    More like "teenage rage." I do not believe for a second that someone with such poor communication skills is a professional programmer whose users give a whit about the security of their laptops.

    --
    I do not fail; I succeed at finding out what does not work.