Slashdot Mirror


FTC Targets Group That Made Billions of Robocalls

coondoggie writes Given the amount of time the FTC and others have put into curing the robocall problem, it is disheartening to hear that a group of companies for almost a year have been making billions of illegal robocalls. The Federal Trade Commission and 10 state attorneys general today said they have settled charges against a Florida-based cruise line company and seven other companies that averaged 12 million to 15 million illegal sales calls a day between October 2011 through July 2012, according to the joint complaint filed by the FTC and the states.

97 comments

  1. Hello? by uvsc_wolverine · · Score: 1

    Call: Let me ask you a question
    Me: Click

    They had me so excited it was going to be the ones that are calling me twice a day right now. At least it's not the stupid car warranty scam again.

    --
    This space for rent...
    1. Re:Hello? by Black+Parrot · · Score: 3

      On my land line I put the phone down gently without hanging up. I figure if they want to waste my time, I should waste some of theirs.

      --
      Sheesh, evil *and* a jerk. -- Jade
    2. Re:Hello? by rtb61 · · Score: 2

      The brings to mind a profound application that would likely solve this problem, a turing test for robocalls. How long can a computer keep the telemarketers on line, whilst leaving you out of it all. Roboanswers for robocalls, so 'hmm' apt ;D.

      --
      Chaos - everything, everywhere, everywhen
    3. Re:Hello? by arglebargle_xiv · · Score: 4, Interesting

      The brings to mind a profound application that would likely solve this problem, a turing test for robocalls. How long can a computer keep the telemarketers on line, whilst leaving you out of it all.

      Already exists, Google "telecrapper 2000".

    4. Re:Hello? by Oligonicella · · Score: 4, Funny

      I'm meaner. I pretend to be a very old individual, making them listen closer. I play along for a few seconds, knock over a chair or table and them shout "No, no!" and scream like I'm being murdered. THEN I drop the phone down, make a few noises and then calmly hang up.

      Very cathartic... and fun.

    5. Re:Hello? by Yomers · · Score: 2

      You mean you wasted valuable time of their calling program? They probably pay very close to zero calling rates per minute, why bother? Or there is live person that will speak to you if you do not hang up after listening to the message?

    6. Re:Hello? by Chewbacon · · Score: 1

      Here's how to handle the car warranty:

      Them: Hello, sir, you're vehicle warranty has expired. How many miles are on your [insert car here]?
      Me: A million and a half.
      Them: Oh, okay...
      Me: Give me a warranty, I just totalled that bitch.
      Them: Have a nice day, sir.
      Me: Hey, you fuck, I want a warranty. How am I supposed to afford a new car?

      Usually they just hang up as soon as you give them that kind of mileage, but you get the hang of it. They won't call back for about 6-8 months.

      --
      Chewbacon
      The Bible is like Wikipedia: written by a bunch of people and verifiable by questionable sources.
    7. Re: Hello? by DynamoJoe · · Score: 3, Informative

      Yes, if you press 1 you'll eventually get connected to a soulless husk that was formerly human but now is unable to feel warmth. They're also pretty quick to hang up, so I just shout at them.

      --
      bah.
    8. Re:Hello? by Jason+Levine · · Score: 2

      Or you could use non-standard units. And no, I don't mean switch to kilometers.

      About 14.6 football fields make up a mile, so...

      Them: Hello, sir, you're vehicle warranty has expired. How many miles are on your [insert car here]?
      Me: 68,000 football fields.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    9. Re: Hello? by gstoddart · · Score: 2

      Well, and the thing to remember is you have no idea what actually happens when you press a button.

      Have you been connected to a pay for call service? Have they confirmed your phone number is valid? There are examples of people pressing "1" only to find a line item on their phone bill the next month.

      Honestly, the best solution I've found is to buy phones which can be programmed to block certain calls (like callers with Unknown/Private numbers). After that, I simply don't answer calls from area codes I don't recognize or from 800 numbers.

      It has reached the point where 99% of all incoming calls are purely spam and scams, which means the default position is to assume when the phone rings it's just crap .. if it's important, well, that's what answering machines are for.

      There are technical means that could be employed, but the lobbyists for the assholes who make their money from call centers have made sure that caller Id spoofing is legal to support their business model -- but this has the effect of meaning it is impossible to know who the hell is actually calling you.

      Just remember, it's the exemptions for business who claim their free speech rights are being violated if they aren't allowed to call you are the ones who paid your politicians for exemptions.

      And then stop answering the phone unless you recognize the caller.

      --
      Lost at C:>. Found at C.
    10. Re:Hello? by Anonymous Coward · · Score: 0

      Enjoy the self inflicted SwATing when you eventually get someone with a conscience on the other end. Remember, the record the calls.

    11. Re:Hello? by Bob+the+Super+Hamste · · Score: 1

      Hey I have always given truthful answers to those questions but with you provide an answer of 375,000 or 255,000 miles they no longer want to talk to you especially when the vehicles are 16-19 years old.

      --
      Time to offend someone
    12. Re:Hello? by sacrilicious · · Score: 4, Interesting
      --
      - First they ignore you, then they laugh at you, then ???, then profit.
    13. Re:Hello? by Jarik+C-Bol · · Score: 3, Funny

      Last telemarketer call I got, I waited until the guy came on the line, then, channeling the announcer at the airport who warns that you might be a terrorist, I say
      "Thank you for calling the FBI self incarceration hotline. To surrender in english, press 1. Para espanol, oprime el numero dos."
      There is a long pause, and the guy goes "Hello?" so I go
      "To hear these options again, press 3."
      "hello?"
      'To hear these options again, press 3."
      there is this anxious pause, and then I hear the button tone.
      'beeep.'
      I nearly die of joy, and promptly start my imaginary menu from the top.
      "Thank you for calling the FBI self incarceration hotline. To surrender in english, press 1. Para espanol, oprime el numero dos."
      another anxious pause, and then:
      'Beeeep.'
      I'm not trying not to pass out from glee, so I scream into the phone:
      "YOUR A FUCKING IDIOT! NEVER CALL ME AGAIN!"

      they called me twice a day for a week after that, but god it was fun.

      --
      I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
    14. Re:Hello? by Anonymous Coward · · Score: 1

      The fun part is that the person calling can't hang up the fun. they have rules to follow.

      once, I got a call from some these bozos, I said, "sure, hang on one sec..." I put the phone on speaker and continued with my basement remodel project...... for 2 hours this guy had to listen to me sawing and hammering etc... every now and then I'd throw a "almost done" in to let him know that I have not forgotten about this. I finally pick up the hand set and ask "am I ever going to receive a call from you people in the future?" "no" came the answer. worked out pretty well so far.

      I was fond of handing the phone to my children when they were just learning how to speak.... "blah blah droool... blah blah" "can you give the phone back to your daddy?" this would go on for a while or until my kids hit the red button.

    15. Re:Hello? by GTRacer · · Score: 1

      I own a Mazda RX-8 with high mileage. Every so often I get snail-mail spam for an extended warranty, which I just throw out. One day, I was really bored and slightly curious about the protection, so I called them (bad form, I know). After going through a couple of menus, a friendly rep took my basic info, then frowned on his end. He regretfully informed me they don't offer warranties on RX-8s because it has a rotary motor.

      So, genius, why do you keep sending me warranty offers you can't honor?

      Somehow, I'm super lucky on my cell and receive maybe one spam call a month. I have no idea how many trillions of those calls go to my landline because I never check the messages and the ringer doesn't work...

      --
      Defending IP by destroying access to it? That makes sense, RIAA/MPAA. Go to the corner until you can play nice!
    16. Re:Hello? by ralphsiegler · · Score: 2

      No, that's an irrational fear between your ears you invented. The illegal outsourced phone center in India, using one disposable U.S. cell phone number after another to harass you with their marketing scams, are not going to call your local police or emergency services, they have no means to do so. Feel free to aurally abuse them in any manner you choose.

    17. Re:Hello? by BronsCon · · Score: 1

      And even if they did, it the SWAT team wouldn't respond, it would be a wellfare check, 2 street cops knocking on the door. That's all. And they'd have a good chuckle.

      Source: Best friend's stepfather, a retired cop.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    18. Re: Hello? by praxis · · Score: 1

      There are examples of people pressing "1" only to find a line item on their phone bill the next month.

      Can you cite such an example of an incoming call placing a charge on the bill of a recipient that pressed '1'?

    19. Re:Hello? by skelly33 · · Score: 1

      Awesome - thanks for sharing that! :^)

    20. Re:Hello? by bartmcmurray · · Score: 0

      I do the same thing. Seems like I get fewer calls when do.

  2. And was it really a punishment? by SeaFox · · Score: 5, Insightful

    Unless they settled to the tune of tens of billions of dollars, I don't see how we're going to make any progress on this.

    1. Re:And was it really a punishment? by fuzzyfuzzyfungus · · Score: 5, Interesting

      Honestly, if we are stuck with the NSA amassing a database of all the phone calls, ever, anywhere; and a policy of using CIA killer robots on people who annoy us; I'd be a great deal happier if we at least got some visible benefit from the whole mess by using these assets to locate and terminate telemarketers. They have to stick out like a sore thumb in call traffic analysis, and I'm pretty sure that 'the corporate veil' is not rated to withstand most contemporary munitions.

    2. Re:And was it really a punishment? by Pinkfud · · Score: 2

      Settled? The cruise line/political survey outfit is still at it. I got their call just a few days ago.

      --
      The world is my oyster. That's why it's always in a stew.
    3. Re:And was it really a punishment? by K.+S.+Kyosuke · · Score: 4, Insightful

      Is that a good idea? If you kill the telemarketers with CIA's killer robots, how are you going to poison the NSA database of all the phone calls? The more telemarketers we have, the more shit the NSA has to sift through.

      --
      Ezekiel 23:20
    4. Re: And was it really a punishment? by Anonymous Coward · · Score: 3, Informative

      Telemarketing doesn't poison the NSA database anymore than spam email poisons an email account with a good spam filter. Spam, whether tele or email, is highly centralized. It's trivial to ignore for those guys.

      Which reminds me, it's about time that phones get a filtering solution.

    5. Re:And was it really a punishment? by Black+Parrot · · Score: 5, Funny

      I was hoping "settled" meant they agreed to hangings rather than impalings.

      --
      Sheesh, evil *and* a jerk. -- Jade
    6. Re: And was it really a punishment? by K.+S.+Kyosuke · · Score: 1

      It's trivial to ignore for those guys.

      That's the point at which you switch to phase 2: you become a telemarketer.

      --
      Ezekiel 23:20
    7. Re:And was it really a punishment? by bobf0648 · · Score: 3, Insightful

      Unless they settled to the tune of tens of billions of dollars, I don't see how we're going to make any progress on this.

      The solution is hard jail time. I don't mean easy-living jail, I mean the baddest damn federal prison. And not just for the boss, but for everyone involved.

    8. Re: And was it really a punishment? by Yomers · · Score: 1

      In Russia somebody made an android app for blocking debt collector agencies calls. Users add offending numbers to global list. Can something like this work to filter out telemarketers or they can freely change caller id?

    9. Re:And was it really a punishment? by Anonymous Coward · · Score: 2

      Instead of "settling" with the cruise line company behind the robocalls, they should have sunk it, like the Titanic, and let its corpse "settle" to the ocean floor. THAT might have had a chance at deterring other telemarketing ***holes.

    10. Re:And was it really a punishment? by Anonymous Coward · · Score: 0

      Unless they settled to the tune of tens of billions of dollars, I don't see how we're going to make any progress on this.

      I agree, with no consequences for their actions there are no incentives to stop. They made millions, were fined 5 million, but are only required to pay $25,000? Come one people, fine these asshats back into the stone age! Whatever happened to crime doesn't pay? Oh, that's only for us "little people" that don't own politicians.

    11. Re: And was it really a punishment? by Bigbutt · · Score: 1

      The problem still is with folks putting in good numbers. Who vets the number to ensure it's a debt collection agency? And really, at least they're legitimate companies. It's the cruise, time share, vacation, auto warranties, home loan folks that need to die in a fire.

      [John]

      --
      Shit better not happen!
    12. Re:And was it really a punishment? by Anonymous Coward · · Score: 2, Insightful

      using CIA killer robots on ... telemarketers. They have to stick out like a sore thumb in call traffic analysis, and I'm pretty sure that 'the corporate veil' is not rated to withstand most contemporary munitions.

      +1.

      Just like with spammers, the behavior will continue until those who are engaging in it start dying because of it.

    13. Re:And was it really a punishment? by Anonymous Coward · · Score: 0

      You are right. What we really need is for the telemarketers to only call the NSA. Tie them both up, so they can do less harm. I like it :)

    14. Re:And was it really a punishment? by dunkindave · · Score: 1

      These companies are like a hydra. Cut off one head and one or more grow back. That is why the FTC wants to find a better solution that can find and block them.

      I have also still been getting calls from many scam companies. When Rachel from Credit Card Services calls, if I have time I press one and engage the person. Sometimes I ask them for their company's name, then address, which normally results in hangup. Once I had a person who must have been new and who seemed genuine give me a real address that was an old office building in NY, but normally if they don't hang up at the question they say something like they aren't allowed to give that out. When asked for their contact number, they typically say it is the one my phone is showing, but I had one guy recently give me a number that when I looked it up was the Chase VISA 800 number. I have also at times started the conversation by telling the person that I was confused since the call said it was from Rachel, and I had read the police had arrested her - followed soon by them hanging up. I sometimes ask them if they are calling from my bank, which causes half to hangup, and the other half to say or imply yes they are, which causes them great trouble with my following questions. It always ends the same though where they discover they have been recognized or backed into a corner and they break the connection. They don't seem to learn though that my number isn't worth calling and the calls keep coming.

      For the others like the medical device companies where I "was referred by my doctor or family member", I ask them who referred me, or challenge them that since I share the phone I want to make sure they got the right person and what the name is that they have, which of course they can't answer. As others have said, if I have the time when they call, I want to keep a live person on the line for a while to increase their costs, and to some degree provide entertainment for me. The best tools the consumers currently have to fight these scams is to make it cost more than the scammers get out of it.

    15. Re:And was it really a punishment? by steelfood · · Score: 1

      If they can filter out telemarketing calls via behaviorial analysis, they can simply ignore the junk data coming from those sources.

      You can't have your cake and eat it too. Simpler to just get rid of the telemarketers.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    16. Re:And was it really a punishment? by DarkOx · · Score: 1

      The telemarketers probably are the NSA. Think about it you have the three steps bullshit. We are looking at Jane, who regularly gets calls from this number XXX-XXX-XXXX (so happens to be their own telemarketing front).

      Next, they want to look at John and tap his phone too, but oh damn he isn't three steps away, it won't be covered by their FISA warrant. So they have the telemarketing co place a class to John.

      Great now John is within three steps. Its all nice and legal....

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    17. Re: And was it really a punishment? by skelly33 · · Score: 1

      Also, as someone who works with Asterisk/VOIP... it's *really* easy to set your caller ID to any phone number you want - how about a random caller ID rotation through every legitimate phone number in the U.S.? Gonna block them all? And with text-to-speech being able to re-render variations of the message in any of dozens of voices, it could be quite difficult to pick up on patterns from audio streams. Just sayin... this problem is not easily solved. Some layer for verifiability would be needed. Maybe it's time for POTS to go the way of broadcast television with a fully digital replacement that has some accountability built into it...

    18. Re: And was it really a punishment? by fuzzyfuzzyfungus · · Score: 1

      Caller ID is pitifully weak because it was never really intended to be otherwise. At least with all the telemarketer crap I've run into, it is already being spoofed, even without the widespread presence of even basic filtering tech on phones.

      I'm sure there is some totally-innocent reason why the telcos, who are definitely in no way complicit with the spammers, continue to let end users rely on it, rather than on ANI, which actually has some hope of working because it was designed to insure that somebody got billed for a call.

  3. Have Settled Charges? by TechyImmigrant · · Score: 4, Insightful

    WTF does "settled charges" mean? Who went to jail? Who was prosecuted? Where and when was the court case?

    --
    I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    1. Re:Have Settled Charges? by nedlohs · · Score: 0

      You can't be dumb enough to both not know what settled means in that context and not know how to find out.

      So I guess you're being rhetorical and trying to make a point, but are unable to not be passive-aggressive about it for some strange reason?

    2. Re: Have Settled Charges? by Anonymous Coward · · Score: 5, Informative

      However as is typical in these cases, while the settlement imposes a civil penalty of $7.73 million against CCL, it will be partially suspended after CCL pays only $500,000. Other companies involved such as Linked Service Solutions got a $5 million civil penalty but will only be required to pay $25,000.

      Why does government even pretend to work for us?

    3. Re: Have Settled Charges? by Alain+Williams · · Score: 4, Insightful

      I would like to know: the next time that I receive a £60 parking ticket will the authorities be content with me paying £5?

    4. Re: Have Settled Charges? by Anonymous Coward · · Score: 0

      Why does government even pretend to work for us?

      Amazing - someone on /. is actually starting to get it.

    5. Re: Have Settled Charges? by cdrudge · · Score: 2

      Maybe. Are you such that the chances that the government would ever get the £60 minimal? The IRS for instance has settled back taxes, fines, and other penalties for a fraction of what was owed because they realize something is better than nothing. Other civil settlements are similar. Heck, even early release/parole/suspended sentences for criminal convictions can be viewed as paying a fraction of what is actually owed.

    6. Re: Have Settled Charges? by Trailer+Trash · · Score: 4, Insightful

      Yeah, not only is the civil settlement (not criminal - nobody's going to jail) ludicrous in size, it's also ludicrous that they act like it takes a multi-year investigation to figure out who's making the calls. It's not difficult, you use their service and then find out who did what. Given normal police detective work it should take up to a week tops to shut one of these operations down.

      I love how they're still talking about taking Rachel from cardholder services down a couple of years ago. How stupid can these people be? I still get calls from Rachel as well as her sister Bridgette. Hell, she even has a brother.

      Their needs to be a way to take these people's assets and throw them in jail. It's sad that we can steal a Mexican guy's cash at the side of the road because he might be a drug dealer (not that we can prove it or that we need to prove it) but get caught running an illegal business - exactly, by the way, exactly what asset forfeiture laws were created for - and you get a civil settlement of $500,000. No investigation into how much money was actually made.

      You know this guy is still doubled over in his mansion laughing at the schmucks at the FTC who were stupid enough to settle for half a million.

    7. Re: Have Settled Charges? by Jason+Levine · · Score: 1

      I can't speak for the court system by you, but I got a ticket once for going through a stop sign. (I did a "rolling stop.") I appeared at the court house and all of the people with tickets were, one by one, being told to speak with the prosecutor at which point they'd come back with a non-moving violation and a small fine. I wound up agreeing to "parking on the sidewalk" which got me a $100 fine and wasn't reported to my insurance company. (My fine was higher than everyone else's and to this day I still wonder if it was because I questioned the validity of the ticket since the officer wrote down the wrong street that it happened on.)

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    8. Re: Have Settled Charges? by Ol+Olsoc · · Score: 1

      However as is typical in these cases, while the settlement imposes a civil penalty of $7.73 million against CCL, it will be partially suspended after CCL pays only $500,000. Other companies involved such as Linked Service Solutions got a $5 million civil penalty but will only be required to pay $25,000.

      Which is all to say, mere cost of doing business. I wonder is a 15 minute delay before starting up again was part of that "punishment"?

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    9. Re: Have Settled Charges? by Ol+Olsoc · · Score: 2

      I wound up agreeing to "parking on the sidewalk" which got me a $100 fine and wasn't reported to my insurance company. (My fine was higher than everyone else's and to this day I still wonder if it was because I questioned the validity of the ticket since the officer wrote down the wrong street that it happened on.)

      No - its because you were parking on the damned sidewalk, ya bastard! Now straighten up and fly right.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    10. Re:Have Settled Charges? by RogueWarrior65 · · Score: 1

      It means that the company gets screwed for millions of dollars all of which magically disappears into the black hole of the federal government general fund. Meanwhile, you, dear victim, will get discount coupons for cellphone accessories for obsolete phones. It's a little bit like the government promising you a tax "credit" in return for actual money paid by some private entity. You can only make use of this "credit" if you meet certain specific criteria e.g. tax bracket and taxes owed combined with astrological sign and body mass index which most people don't meet.

  4. This should be easy by EmperorOfCanada · · Score: 1

    All they need to do is to pay the scammers with a CC and watch where the money goes. Then go knock some heads.

    As they say, follow the money.

    1. Re:This should be easy by mjwx · · Score: 1

      All they need to do is to pay the scammers with a CC and watch where the money goes. Then go knock some heads.

      As they say, follow the money.

      If it's that easy... Why are there still criminals?

      The sad fact is, it's not that easy. The money is funnelled through shell companies and offshore (most of the time the shell company is offshore to begin with) where it cant be traced by US authorities and then moved around a bit more for good measure (in increasingly legit transactions, but realistically it's just one front paying another until the money becomes clean enough to use).

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    2. Re:This should be easy by Anonymous Coward · · Score: 0

      Even better, give them false (but passing the basic checksum) credit card number info.

      Won't take very long for them to run afoul of the banking/credit industry and get the real hell brought down upon them.

    3. Re:This should be easy by EmperorOfCanada · · Score: 1

      I watched a news magazine show where they were able to meet up with Nigerian "my uncle the king needs you to transfer $200 million" scammers. They had little trouble meeting them in Montreal Canada.

      They went to the authorities and asked them why they didn't pursue these sorts of things and they blah blah'd about getting cooperation in Nigeria. The reality is that many of the contacts are with Nigerians in places like Canada and the UK.

      The reality was that too hard actually translated into "not easy enough"

  5. So... by Anonymous Coward · · Score: 0

    Those calls are still incoming on my phone. Nothing to see here right?

    1. Re:So... by Anonymous Coward · · Score: 0

      It's been several years now that all my calls go to my answering device.
      The caller hears:
      "By continuing to speak you are agreeing be billed a fee of $2.50 per minute including fee for fractional minutes which begins at the beep."
      "If you do not want to be charged you must hang up right now."
      Most hang-up except some of the robos.
      They are the reason I never answer my phone any more unless I hear someone I know begin talking.

  6. And yet, every so often... by Anonymous Coward · · Score: 0

    *HOOOOOOOOOOOOOOOOOOOOOOOOOOOONK* Congratulations, you've won a free cru-- *click*

  7. Set up a premium number by mlkj · · Score: 5, Interesting

    Like this fine man did.
    Then enjoy not hearing whatever they try to sell you over the sound of billing them 10p a minute.

    1. Re:Set up a premium number by Zontar+The+Mindless · · Score: 3, Funny

      I pick up spam calls only when I'm overseas.

      "Nej, det är lite för dyrt till mig just nu... Så jag önskar dig Gott Kineskiskt Nytt År från Guangzhou och en jättebra kväll! Tack för att du spelar!"

      --
      Il n'y a pas de Planet B.
    2. Re:Set up a premium number by DoofusOfDeath · · Score: 5, Funny

      I pick up spam calls only when I'm overseas.

      "Nej, det är lite för dyrt till mig just nu... Så jag önskar dig Gott Kineskiskt Nytt År från Guangzhou och en jättebra kväll! Tack för att du spelar!"

      What if they can't speak Spanish?

    3. Re:Set up a premium number by Jason+Levine · · Score: 1

      My method for dealing with those robocalls is to use Google Voice as my main contact number. When they call, I let Google Voice answer the phone and then block the number as spam. The next time they call, they hear "this number has been disconnected."

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    4. Re: Set up a premium number by Dynedain · · Score: 1

      I get one or two daily, but never from repeat numbers. So if caller ID doesn't match someone I know, it goes to voicemail. The rob ovals never leave messages.

      --
      I'm out of my mind right now, but feel free to leave a message.....
    5. Re:Set up a premium number by Zontar+The+Mindless · · Score: 1

      *highfive*

      --
      Il n'y a pas de Planet B.
    6. Re:Set up a premium number by DoofusOfDeath · · Score: 1

      Sorry, I don't know how to give one in Welsh.

  8. Cruises? by Kazoo+the+Clown · · Score: 3, Informative

    I don't get cruise sales calls -- I get calls for carpet cleaning, construction contracting, phony IRS agents, and phony credit agencies. I suspect many are calling from foreign countries. They obviously aren't deterred one whit by US laws or agencies. I just use a box to screen everything unless it's on a whitelist. And blacklisted calls get a disconnected number signal. For the most part, problem solved but I can see from the call logs who's tried and what scam they are pulling by googling the number. What I wonder is, why haven't we seen a massive bust of robocall scammers by the FBI? A couple of reasons-- one, they're not in the US, two, they're paying for the call, so the phone company is making money off them, and three, rich people are mostly unaffected by and/or oblivious of the problem.

  9. As always, the settlement teaches the wrong lesson by sirwired · · Score: 4, Insightful

    As always, the FTC "settlement" consists of nothing more than the bad guys having to mail a check for the money they haven't yet shipped off-shore and promising to Go Forth and Sin No More. Why does the FTC even bother? How is that supposed to deter anybody?

    Such a settlement might make sense if this was some minor paperwork violation of an obscure regulation, but these guys were simply pretending the law didn't exist, yet they still get off with a slap on the wrist.

  10. Who buys this stuff? by swb · · Score: 2

    Who's actually spending money on this stuff?

    I get that maybe some elderly people can be victimized by carefully tailored scams that target the elderly, but when some guy from India calls some old white guy in Indiana about his computer, is he really going to buy into it?

    And this other stuff about your credit cards, free trips, auto warranty -- who is buying this kind of thing over the phone anymore?

    1. Re:Who buys this stuff? by DNS-and-BIND · · Score: 1

      Sales is like magnetism, it's a natural force of the universe. Wrap some wire around a magnet, spin, and you've got electricity. Same thing with sales: take any product no matter how absurd, add professionals and boom, you've got a company with millions in revenue per year.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
  11. Re:As always, the settlement teaches the wrong les by Ken+D · · Score: 4, Insightful

    You know when someone gets convicted of computer hacking they often get banned from using computers / the internet. Maybe these guys should get banned from using telephones.

  12. I just got one of these calls last night. by Anonymous Coward · · Score: 0

    It shows how "effective" the FTC is.

    Sorry, but until the FTC has the stones to seize ALL ill-gotten gains, bans the principals from ever owning a phone again, and prosecutes the employees who know damned well that they are violating the law, nothing will change.

    I also think that unless these internet phone connections can be forced to provide an ANI (are you listening, SKYPE?), they should be barred from connecting to the phone network.

    I also think that the phone companies should be prosecuted for routing obviously false caller ID information.

    Realistically, there are NO honest cold-call telemarketers. The law I would like to see passed is that there is a maximum $5 fine for beating the crap out of a telemarketer. And, make it a violation, not a misdemeanor.

    1. Re:I just got one of these calls last night. by Anonymous Coward · · Score: 0

      Violation (or infraction) in addition to the $5 fine? That seems a bit harsh. It's not like they're feeding the telemarketer to pigs intended for human consumption. Obviously, that type of contamination should require labeling.

    2. Re:I just got one of these calls last night. by Ol+Olsoc · · Score: 1

      Realistically, there are NO honest cold-call telemarketers. The law I would like to see passed is that there is a maximum $5 fine for beating the crap out of a telemarketer. And, make it a violation, not a misdemeanor.

      Better yet, eliminate any penalty, and have people guilty of minor crimes beat the shit out of telemarketers as their community service.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    3. Re:I just got one of these calls last night. by Anonymous Coward · · Score: 0

      The problem with that idea is that I would negotiate with the judge to increase my community service to ten thousand hours.

    4. Re:I just got one of these calls last night. by Ol+Olsoc · · Score: 1

      The problem with that idea is that I would negotiate with the judge to increase my community service to ten thousand hours.

      You know - I didn't think of that. People would actually commit crimes so they could beat up telemarketers.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  13. FTC, meet NSA by DynamoJoe · · Score: 3, Funny

    We can find robocallers. We just need them to sufficiently piss off a decision maker at the NSA. Then, BRING ME THE HEAD OF "RACHEL" FROM CARDMEMBER SERVICES.

    --
    bah.
  14. Until they catch that b*tch 'Rachel' from by Anonymous Coward · · Score: 0

    'Card Services' I will not be satisfied.

    Or those a-holes from 'your custom google listing'. I get multiple calls from both, every day, in SPITE of the Do Not Call.

  15. Re:As always, the settlement teaches the wrong les by Anonymous Coward · · Score: 0

    They'll just dissolve, re-incorporate and move on. Corporations are like the wind.

  16. They'll be back like a bad penny by SIGBUS · · Score: 2

    If it hasn't already happened, they'll just pop up under a new name, with a dozen new shell corporations but the same people behind it. Until they actually put some teeth behind the Do Not Call list, it's never going to stop.

    --
    Oh, no! You have walked into the slavering fangs of a lurking grue!
    1. Re:They'll be back like a bad penny by Anonymous Coward · · Score: 0

      Caribbean Cruise Lines is already gone and replaced by Bahama Paradise Cruise Lines after their ship (Bahama Celebration) hit something on a Halloween Cruise in 2014 and had to be sold for scrap. And they are still doing the "Survey" thing. So, they are already back.

    2. Re:They'll be back like a bad penny by Anonymous Coward · · Score: 0

      Of course they'll be back. No federal law can stop that. If FTC were actually effective (or some other public agency, commonly with a 3-latter name), their program would be overturned by the Supreme Court as a violation of free speech rights. So all they can really do is apply a tax to the business - a small penalty, plus the cost of generating new names.

      NoMoRobo has been effective for my land line. They don't do cell phones, though.

    3. Re:They'll be back like a bad penny by Anonymous Coward · · Score: 0

      The article states that technology has made it easier and cheaper for them - this is mainly the robocalls where there is no human involved. Call blockers simply put another computer in front of it, but only solves the symptoms - not the root cause. Legislatively, responding is too slow. Technologically, it's just a constant arms race with no end.

      The root of the problem is that they make money. By making millions of calls a day. Their weakness is the human agent, which is required to close the sale. The computer can make millions of calls per day without a problem. However, they don't have enough people to ANSWER millions of calls per day. Use this weakness against them - answer the phone, press '1', and talk to the agent. Even if it's just for a couple of minutes, that's a couple of minutes where they aren't making a sale. That's a "qualified lead" they are paying for that's worthless. It takes away their technological advantage, and cuts into their profit. Cut into the profit enough, and telemarketing fails to make fiscal sense. Only then will we start seeing it go away.

  17. Given the amount of time by Anonymous Coward · · Score: 0

    That the SEC and the FCC spent ignoring 99.9999% of the complaints about fraud and bulk sales calls for the last 100 years, it's amazing they've done *anything*.

  18. The GOP? by Anonymous Coward · · Score: 0

    No? Why not? oh right because they pay the FTC to allow them to use robocalls to harass everyone in the USA.

  19. Inept. by Anonymous Coward · · Score: 0

    4 Years ago?

    And the FTC is just now getting around to it? Completely inept.

  20. Bandwidth. by Anonymous Coward · · Score: 0

    The phone companies are major carriers of internet service. Comcast for example.

    So they have plenty of bandwidth available to support these telemarketers, but they wwant to throttle bandwidth of netflix that their customer specifically selects?

  21. let's not mince words here by Anonymous Coward · · Score: 2, Interesting

    so, back of the envelope calculation here, assuming they waste at least 30s of the callees' time for each call before they hang up.
    Assuming an average lifespan of 70 for the sake of round numbers, they've wasted somewhere around 52 lifetimes of other people's time.
    These people make Jeffery Dahlmer look like a piker. They should be locked in a metal box with spike on this inside. Killing's too good for the lot of them.

    I pay to have a phone for my benefit, not theirs.

  22. OK, so they're only 2.5 years behind by WoodstockJeff · · Score: 1

    This is a story about going after telemarketers that made calls from 2012. It's 2015, and my phone is still ringing with robocallers. At this rate, the people calling me now will be fined in 2018...

  23. Falsies by JimSadler · · Score: 1

    Like that girl back in middle school she looks good but will not deliver the goods. The government will not act in such a way to discourage the practice. The fines and penalties will be designed to insure that the company made good money and gets to keep almost all of it effectively encouraging them to keep on doing the same nonsense. You can see this same problem with companies like Microsoft that may well have been fined two billion dollars over the decades. Yet the two billion is only an acceptable expense that allowed Microsoft to keep on violating laws and making big profits. Additionally you will find that the government only sues a dozen or so telemarketing firms a year and they only tend to go after the very large companies effectively insuring that more and more companies continue to violate the law. There is no hint of real justice in our legal system or congress.

    1. Re:Falsies by Agripa · · Score: 1

      If the government put the company out of business then there would be no future revenue, err, I mean fines.

  24. Need Asterisk On My Android Phone by Greyfox · · Score: 1

    I currently use a program that blocks calls not on a whitelist, but I miss the power of asterisk. Being able to turn my cell phone into a PBX system and treating the incoming cellular network as just another channel I can manage would be pretty awesome!

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  25. This is your captain speaking by Anonymous Coward · · Score: 0

    Honnnnnnnk

    This is your captain speaking!

  26. This is windows calling... by Anonymous Coward · · Score: 0

    your computer have a virus. I use Linux.

  27. So by Ryanrule · · Score: 1

    Can they like target them with guns? Maybe some artillery?

  28. Funny: by Futurepower(R) · · Score: 1

    "soulless husk that was formerly human"

    Good description of someone who works for a dishonest company.

  29. Re:As always, the settlement teaches the wrong les by RyoShin · · Score: 1

    Why does the FTC even bother? How is that supposed to deter anybody?

    My guess is that the abilities of the FTC to punish are severely hampered so that they can't be used on otherwise-legit businesses when they do a bad thing.