Ask Slashdot: Issue Tracker For Non-Engineers?

purplie writes My non-technical spouse is an analyst in a small county government department, a handful of people plus some contractors for projects. Their project/task management is mouth-to-mouth, sticky notes, and emails, and it's driving them crazy. I want to suggest something like an issue tracker. It would have to work for tasks both large (year-long investigations) and small (arranging catering for a meeting). The issue trackers I'm familiar with are too software-development-oriented, or make too many assumptions about your 'agile' religion. Are there any good options for non-engineers? They use mainly Windows and have iPads. I don't like web-based tools, but that might work better for them because they don't have administrative privs on their machines. Something that also incorporates a wiki might be nice. There will be resistance if it's not really easy to use.

Comments

Calling Bennett

[Anonymous Coward]

Maybe frequent contributor Bennett Haselton can chime in with a thorough review of common trackers?

+1 for redmine

[j1976]

I've successfully managed to trick a bunch of psychologists into using redmine for issues management. These guys are the epitome of non-techies.

Re:why are you doing other people's work?

[pr0fessor]

Happy spouse, happy house?