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Ask Slashdot: Issue Tracker For Non-Engineers?
purplie writes My non-technical spouse is an analyst in a small county government department, a handful of people plus some contractors for projects. Their project/task management is mouth-to-mouth, sticky notes, and emails, and it's driving them crazy. I want to suggest something like an issue tracker. It would have to work for tasks both large (year-long investigations) and small (arranging catering for a meeting). The issue trackers I'm familiar with are too software-development-oriented, or make too many assumptions about your 'agile' religion. Are there any good options for non-engineers? They use mainly Windows and have iPads. I don't like web-based tools, but that might work better for them because they don't have administrative privs on their machines. Something that also incorporates a wiki might be nice. There will be resistance if it's not really easy to use.
Consider Trello. It's not strictly an issue tracker, but it's very good for this sort of thing and already popular outside of software circles.