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Wikipedia Admin's Manipulation "Messed Up Perhaps 15,000 Students' Lives"

Andreas Kolbe writes: Recently, "ArbCom", Wikipedia's highest court, banned an administrator account that for years had been manipulating the Wikipedia article of a bogus Indian business school – deleting criticism, adding puffery, and enabling the article to become a significant part of the school's PR strategy. Believing the school's promises and advertisements, families went to great expense to send sons and daughters on courses there – only for their children to find that the degrees they had gained were worthless. "In my opinion, by letting this go on for so long, Wikipedia has messed up perhaps 15,000 students' lives," an Indian journalist quoted in the story says. India is one of the countries where tens of millions of Internet users have free access to Wikipedia Zero, but cannot afford the data charges to access the rest of the Internet, making Wikipedia a potential gatekeeper.

20 of 264 comments (clear)

  1. Anyone who believes Wikipedia by IWantMoreSpamPlease · · Score: 5, Insightful

    without further fact checking, is a complete idiot.
    Or as Ronald Reagan once said, "Trust, but verify."

    --
    So rise up, all ye lost ones, as one, we'll claw the clouds.
    1. Re:Anyone who believes Wikipedia by tpwade · · Score: 5, Insightful

      It's not hard to image that the families thought they had done their fact checking. From the summary: "tens of millions of Internet users have free access to Wikipedia Zero, but cannot afford the data charges to access the rest of the Internet". So a person, who is saving every last bit of money they can (i.e. not paying data charges) gets a flyer that says: "attend our awesome business school", and they "fact check" using the only source easily available to them: Wikipedia. It's easy to critisize them from our priveledge position in the west, with dozens, if not thousands of independent sources freely and easily available to us, but the situation is different elsewhere.

    2. Re:Anyone who believes Wikipedia by Andreas+Kolbe · · Score: 5, Informative

      It's not so easy. With Wikipedia Zero and Facebook Zero, tens of millions of Indians in rural areas do not have access to anything else. They get Wikipedia and Facebook free as part of their mobile phone deal, but would need an expensive data plan to access anything else on the Internet. The situation is the same in many other third-world countries. What you have then a is a large captive audience who can only consume Wikipedia, but cannot check its sources or access alternative sources. Hence the concerns voiced by AccessNow and the Electronic Frontier Foundation about Facebook and Wikipedia becoming gatekeepers: keeping information out as much as bringing information in. The potential for manipulation is stupendous, because only political and business elites will have read-write access to Wikipedia. This case illustrates why people in developing countries need affordable access to the entire internet, not a Wikipedia and Facebook band aid.

  2. Most degrees from India... by OneSmartFellow · · Score: 5, Insightful

    ... are bogus as far as I can tell.

    I've worked with plenty of Indian engineers (mechanical, electronic, and software) over the past 30+ years, and my general impression is that at least 50% have no knowledge of the subject matter at all. As far as I could tell they simply purchased a document claiming they had a degree. So, this appears to be just another example.

    1. Re:Most degrees from India... by Anonymous Coward · · Score: 5, Interesting

      Corrupt institutions in India are the NORM, not the exception. Long before Wikipedia existed, the country was filled with fake diploma mills and a million other institutional scams. The parents in this case are just looking for a convenient scapegoat (and playing their favorite game of "Blame the evil American/European companies for all our shitty country's problems!").

    2. Re:Most degrees from India... by LWATCDR · · Score: 5, Insightful

      That is very unfair. It could be that just the ones that are willing to work for cut rate contractors have limited skill sets... Who would have guessed.
      India has a lot of very educated people in the tech fields. After all they have do have nuclear weapons, launch vehicles, and aerospace industry. All of which go very wrong very quickly without educated engineers working on them.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    3. Re:Most degrees from India... by Richard_at_work · · Score: 4, Insightful

      We have Indian applicants for the web developer jobs we have open at the moment, and invariably they all seem to have achieved degrees with honours in less than 2 years, often more than one degree in the same time. I refuse to believe that any degree achievable in less time than an equivalent UK degree is worth anything, let alone two.

      And then, the number of those applicants who then claim to have achieved another major qualification in a London college or university in only a few months... Especially when you can link those London colleges to visa fraud stories in the national media.

      It would take a lot for me to take an Indian graduate at face value.

    4. Re:Most degrees from India... by Jaime2 · · Score: 4, Interesting

      I used to do a lot of contractor hiring. I started with the attitude "if you lie on your resume, I won't even consider you". After realizing that I would never hire anyone - I backed off on the attitude. The interview process became an exercise in determining what the candidate knows, while the candidate made every attempt possible to deceive me. It was very disheartening and I hated hiring someone who lied to my face for 60 minutes straight because he lied less than everyone else and was the most likely of the bunch to get the job done.

      BTW, this was at a really big company and 99% of the resumes that HR sent me were educated in India and came to the US to work in the previous three to five years.

    5. Re:Most degrees from India... by Anonymous Coward · · Score: 5, Funny

      99% of the resumes that HR sent me were educated in India

      Well, as they say on Mythbusters...there's your problem right there. Searching for honest employees and then only looking at resumes from Indians is like searching for sober employees and then only looking at resumes from Russians.

    6. Re:Most degrees from India... by hey! · · Score: 4, Interesting

      I'll see your anecdote and raise you some speculation.

      I've worked with a number of young Indian engineers and found them to be roughly comparable to American engineers with the same level of experience; if anything they have a slightly higher level of textbook knowledge because (I speculate) their educational system puts a higher premium on memorization. That turns out to be awesome when you're lucky enough to be hiring someone with that certain spark of talent it takes to be great at the job. On the other hand it also means you can easily end up hiring a dud who interviews great because he happens to have a prodigious memory. When the VC my company worked with asked us to take on some surplus H1B engineers he'd sponsored I had a range of experiences from absolutely top-notch talent to total cement-heads with an encyclopedic recall of the GoF book.

      But what I've never run into an Indian H1B who didn't know anything at all about his field, although I'm sure it happens. Given the size and level of economic development in India I'd be shocked if there were not at least a few diploma mills, but you'd be a fool to turn your nose up at a diploma from U of Mumbai or IIT/Delhi.

      It can be tricky evaluate a candidate from a different country and culture than you, so you've got to expect that a conscientious company may end up hiring a few clunkers. But if your Indian colleagues were *all* ignoramuses, it suggests to me the companies you worked for were incompetent or bottom-feeders when it comes to recruiting engineering talent.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  3. verifiability not truth by Iamthecheese · · Score: 4, Interesting

    "Verifiability not truth" is the shelter biased and power-hungry Wikipedia editors hide behind. Post an article or fact they don't like and they'll do their level best to claim it's not a good source using nebulous definitions and intra-Wiki politics. The author of a cited article can himself say, "that's not what I meant" and it will be rejected. One symptom of this source problem is a lack of consistently followed, useful guidelines for source material. Oh, there are guideline, they're just not consistently followed and entrenched interests have allowed their definitions of a good source to slide to support various point of view various editors want to push. NPOV is a religion they follow like a Baptist in his cups.

    --
    If video games influenced behavior the Pac Man generation would be eating pills and running away from their problems.
  4. controversial, but worth stating. by nimbius · · Score: 5, Interesting

    Ive worked with numerous indian H1B holders. The ones that are smart enough to apply for citizenship and get the hell out of whatever indentured servitude theyve been thrust into are the ones I love working with. Eloquently spoken as always, they will be the ones that bring insight and technical expertise along for any meeting or project.

    On the other hand, ive had many experiences with ESL H1B holders that amounted to nothing short of a phone tech in the states. Any H1B hired for any oracle product for example is a roll of the dice. Ive worked with a senior level RDBM that after an entire year of working on a project and requesting funding, quit when it was revealed the funding had all been directly applied to Oracle Gold support and remote hands. H1B sysadmins that just reboot servers all day long to fix problems, or feverishly post to message boards with an irate "please respond immediately" seem to be the bulk of what ive encountered in linux and unix. Ive been present for meeting room meltdowns and phantom disappearances where H1B holders just quit showing up for a project as well.

    --
    Good people go to bed earlier.
  5. Maybe you should have read more than one sentence? by mha · · Score: 5, Informative

    Here, just for you, a quote from the Slashdot headline itself, not even the article:

    > India is one of the countries where tens of millions of Internet users have free access to Wikipedia Zero, but cannot afford the data charges to access the rest of the Internet, making Wikipedia a potential gatekeeper.

  6. Re:caveat emptor by gstoddart · · Score: 5, Insightful

    One of the problems is this bit from TFS:

    India is one of the countries where tens of millions of Internet users have free access to Wikipedia Zero, but cannot afford the data charges to access the rest of the Internet, making Wikipedia a potential gatekeeper

    A bunch of poor people, with limited access to the internet, turn to one of the only sources of information they have.

    And it turns out that source isn't trustworthy.

    How is the consumer supposed to know otherwise when they have no access to better information?

    Yes, we all know that wikipedia isn't always an authoritative source. But for people who only can get to wikipedia through their basic cell phone plans .... that was the only source of information.

    Given the available sources of information, I'd like to see you arrive at a better conclusion.

    --
    Lost at C:>. Found at C.
  7. Re:Well if Wikipedia said it, it must be true by Andreas+Kolbe · · Score: 4, Insightful

    There are lots of Wikipedia admins who are social entrepreneurs of one form or another. This should be clear if you think about the fact that they are not getting paid for this. Sure there are idealists; but there are also lots of admins who get their reward out of the fact that they can use Wikipedia to influence public opinion – via the top Google search result – in line with their social, commercial or political agenda, and do so anonymously. No one should be surprised by this. You get what you pay for.

  8. Re:Maybe you should have read more than one senten by ShanghaiBill · · Score: 4, Insightful

    The impoverished people living in rural areas, without affordable access to the Internet, and the people that can afford to send their kids to this school, are probably disjoint sets.

  9. Re:caveat emptor by gstoddart · · Score: 5, Insightful

    No, it fucking wasn't. Are you fucking retarded? Information only comes on cell phones now? Really? idiot.

    Look, asshole.

    Think about this. The average person in India has very little access to things like the internet. They have cheap ass cell phone plans which give them free access to Wikipedia, and not much else. What the fuck do you think "Wikipedia Zero" is? It costs them nothing to access it, whereas a data plan might be a months pay. Which they might want to spend on food and housing.

    There are only so many places to try to glean information, and places to apply effort.

    So you can sit in your comfortable first world life and be a smug douchebag, or you can try to accept that people in poor third world countries have access to FAR less sources of information without it costing them dearly. Which means they place far more reliance on the sources they have.

    So go shove your attitude up your punk ass, and save me your bullshit.

    This notion that people have perfect access to information to make perfect choices is completely bullshit when the only sources they have available to them are dishonest, or would cost far more than they'd be able to afford without a better job like they were trying to find.

    Don't me such a smug little prick. Mostly it makes you sound like an idiot who doesn't know what the hell he's talking about.

    --
    Lost at C:>. Found at C.
  10. Re:caveat emptor by mongothesecond · · Score: 4, Insightful

    If Wikipedia is a necessary utility for the Indian population, wikipedia should charge or be funded by that government. Otherwise free is what it is, neighbor.

  11. Re:Maybe you should have read more than one senten by Anonymous Coward · · Score: 5, Insightful

    The problem with your perspective is that you want one party to carry all the blame. Pointing out that someone made a stupid decision (your label of "blaming the victim") does not mean that the other parties do not have responsibility.

    Spread the blame to everyone that made poor choices: Indian Institute of Planning and Management, Wikipedia and those that enrolled without verifying their expectations.

    Victim idolizing has got to stop.

  12. Re:Maybe you should have read more than one senten by Jahoda · · Score: 4, Interesting

    Actually, the Just World Hypothesis (link ironically to Wikipedia) can help to explain the cognitive process behind the behavior that you observe with regards to "victim blaming". I found it fascinating when I first read about it (probably here on /.)