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Google 'Makes People Think They Are Smarter Than They Are'

HughPickens.com writes Karen Knapton reports at The Telegraph that according to a study at Yale University, because they have the world's knowledge at their fingertips, search engines like Google or Yahoo make people think they are smarter than they actually are giving people a 'widely inaccurate' view of their own intelligence that can lead to over-confidence when making decisions. In a series of experiments, participants who had searched for information on the internet believed they were far more knowledgeable about a subject that those who had learned by normal routes, such as reading a book or talking to a tutor. Internet users also believed their brains were sharper. "The Internet is such a powerful environment, where you can enter any question, and you basically have access to the world's knowledge at your fingertips," says lead researcher Matthew Fisher. "It becomes easier to confuse your own knowledge with this external source. When people are truly on their own, they may be wildly inaccurate about how much they know and how dependent they are on the Internet." In the tests searching for answers online leads to an illusion such that externally accessible information is conflated with knowledge "in the head" (PDF). This holds true even when controlling for time, content, and search autonomy during the task. "The Internet is an enormous benefit in countless ways, but there may be some trade-offs that aren't immediately obvious and this may be one of them," concludes Fisher. "Accurate personal knowledge is difficult to achieve, and the Internet may be making that task even harder."

14 of 227 comments (clear)

  1. smart/intelligent != knowing a lot of facts by i.r.id10t · · Score: 5, Insightful

    Being smart and/or intelligent isn't the same as knowing a lot of facts. Google can help you keep a lot of facts at your fingertips. The smart part (or intelligent part) is being able to learn about complex things, applying things you already know to new situations, etc.

    Google may ruin a game of Trivial Pursuit (or bar trivia or whatever) but it isn't a substitute for doing a good job planning a process, designing a machine, etc.

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    1. Re:smart/intelligent != knowing a lot of facts by Anonymous Coward · · Score: 3, Insightful

      In addition to what you said knowledge of subject does not mean never having to consult a reference. Chemists used to have CRC handbook on their shelves, for a reason. Many a C programmer has an "in a nutshell" reference handy etc, or used to have before Google.

      Its one thing to know I need to use "newtons law of cooling" to solve this problem and look up the specific formula, its another if you are searching "how to determine how long it will take before items can be handled safely out of the parts oven" or something when you are an industrial engineer.

    2. Re:smart/intelligent != knowing a lot of facts by quintessencesluglord · · Score: 3, Insightful

      Adding-

      Often the web is used to supplement thing you already know, or perhaps have forgotten a step in the process. Being able to reference how to remove a set of brakes doesn't make you qualified to work in an autoshop, and as anyone who has suffered through a Chilton manual knows, the example given never matches your own circumstance. Ever.

      Further, this gets into the philosophical questions about knowledge, and what does Epistemology really mean. Reading a book about WWII isn't the same as storming the beaches of Normandy, so the nature of this knowledge is heavily abstracted. Consider this the answer to the dolts that bleat out "he plural of anecdote is not data". My personal experience means more than your abstraction.

    3. Re:smart/intelligent != knowing a lot of facts by Anonymous Coward · · Score: 2, Insightful

      Exactly. I know plenty of "smart" people that are just good at reading and remembering things. One guy I know can tell you where a sentence appears on a page of a 300+ page book he read the night before, but he isn't very good at applying knowledge, e.g., he's terrible at fixing things or doing much problem solving.

      So, just because you can read, retain and regurgitate things doesn't make you intelligent, IMO. It means you're good at reading and remembering things and that's about it. The whole "book smart" analogy fits for people like that.

      To me, intelligence is the ability to not only acquire new knowledge but to apply it in practical ways, perhaps innovative or novel ways.

    4. Re:smart/intelligent != knowing a lot of facts by T.E.D. · · Score: 4, Insightful

      Being smart and/or intelligent isn't the same as knowing a lot of facts.

      There's also a very underappreciated value to experience. You can be the smartest person in the world, and have all the world's facts at your fingertips, but if you've never experienced something personally, there's a good chance you just don't have the mental framework to begin to understand that situation. This is how you get very smart people explaining to actual (very experienced) poor people how they have no business "letting" themselves be poor, and must just be inferior humans in some way. This is how you get "mansplaining" and "whitesplaining".

      Sometimes the best thing to do, even if you are a really smart person (heck, particularly if you are a really smart person), is to STFU and listen to people who have different experiences than you. If a lot of them are saying the same thing, but it doesn't jibe with the information you have, you are almost certainly missing something.

  2. How is this news? by BarbaraHudson · · Score: 3, Insightful

    How is this news? Do Yalies suffer from the Dunning-Kruger effect?

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  3. Yep by jythie · · Score: 4, Insightful

    The internet, where anyone is 5 minutes of research away from being an expert, usually by managing to confirm whatever 'common sense' belief they had going in.

    Granted, offline you also have people who take old misconceptions or simplifications, and will fight tooth and nail against anyone about them, even actual experts, but the internet seems to have really amplified the process. It probably does not help that over the last few decades we have REALLY devalued actual expertise on topics. The people most likely to get their ideas repeated are pop versions of their field, people who can create accessible and pandering content rather than dry but actually correct publications.

    1. Re:Yep by Anonymous Coward · · Score: 2, Insightful

      The internet is just a terrible source for up-to-date information. For a start, in a search it's rather hard to weed out what is "current best-practice". Google search doesn't even have knowledge of date, and even if it did it doesn't have content knowledge of date. I can publish the world view of 1960 in a document and it looks like it happened today as far as Google is concerned. Worse, the ranking is based on links. Linkage isn't knowledge driven, it's interest driven. It might not be driven by anything but idle curiosity but Google treats a link as a confirmation. If I make a website and link every inaccurate article in the world I will artificially increase the ranking on those articles - I will somehow assert them "accurate" or at least acknowledge them even though my intention was to call them out as bad examples.

      When we conflate "visibility" with "accuracy" we end up with aspects of pop culture. No publicity is bad publicity, but I'd hardly point to the behavior of the Kardashians or Miley Cyrus as being shining models of how to model oneself. The loudest voice isn't necessarily the correct one.

      But then, what's "right" if not the opinion that most people hold? "Most accepted" is a form of "right". If you spew that out to someone else it statistically has the highest chance of reaching agreement. There's no such thing as absolute truth.

  4. Not so new by pushing-robot · · Score: 4, Insightful

    Before the Internet, we said the same things about people who relied on books for knowledge.

    Also, xkcd.

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    How can I believe you when you tell me what I don't want to hear?
  5. Re:Yes. by TWX · · Score: 4, Insightful

    No, the tendency was to not think of one's self as the expert. That didn't make one dumb, that made one ignorant.

    Now people think that they're experts even when they cannot demonstrate mastery of the subject without having access to resources. It's the difference between an open-book test and a more traditional testing technique.

    I can't deny a certain amount of perverse pleasure from watching people with poor cell phone signal squirm because they are attempting to consult the Internet for an answer to something that's part of their responsibiltiy that clearly they cannot do on their own and aren't able to do so.

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  6. Less time wasted on stupid trivia by jgotts · · Score: 5, Insightful

    Yale professors' ideas of being knowledgeable in a subject come from their experience lecturing students.

    I've been getting paid to do programming for almost 30 years. Google has changed programming such that you no longer have to memorize the useless trivia that college professors lecture about.

    I program in three programming languages on a daily basis, JavaScript, PHP, and Perl. Some days I barely touch Perl. But the difference between my programming style today and 15 years ago is that I never use books. I don't memorize the exact syntax or idioms of any language. Anything that I can find within 5 minutes on Google I don't bother to learn anymore.

    As a result I can focus on improving my ability to program as a generalist, and I'm very good at what I do. If you asked me to write a bit of non-trivial code in anything but pseudo-code, I would very likely not get the syntax exactly right (unless you asked me to write it in C, which I learned before the days of Google).

    Google allows us to not be smart at things that are a waste of our time to learn in the first place. We can have a much more broad knowledge of many subjects and use Google to drill down on specifics, rather than having the type of knowledge that professors crave, being completely pigeon-holed into one speciality where you have all of the trivial detail memorized.

    Can I rattle off every type of tree structure, and tell you what tree is good for what problem? No. In the days of Google, that type of knowledge is useless. You ought to know when you need to use a tree structure of some sort and you can spend an hour or two making that determination, or if the decision is critical you can spend a day on it. Effectively, those weeks or months we spent in computer science/computer engineering classes learning all of these very specific attributes of data structures were a waste.

    To generalize, consider everything you can easily find with Google to be part of your knowledge. Memorizing it would be a complete waste of time. But that very waste of time seems to be what these professors were measuring (and valuing!)

  7. Re:what? by Em+Adespoton · · Score: 5, Insightful

    Which is the smart thing to do -- offload data storage to some external less mutable source that's available 24/7. Sure -- the source content could change/vanish -- but at least there are checksums and validation methods available. Inside your brain? Not so much. I don't really see this as an issue, more of a feature. Save your brain for managing the pointers and handling the data that's actually important to everyday life.

  8. Re:LOL ... by Archangel+Michael · · Score: 4, Insightful

    How is reading a book, and reading the same information on a webpage different. I'm curious how the location of the material makes a difference.

    I gain a great deal of information from the internet, much more that I had access to when I was in college, 35 years ago. The question isn't the information, it is the ability to process it, so that when the resource is not available, you can still recall it, in a useful manner.

    IMHO there is a continuous path between acquiring knowledge, to understanding, to mastery, to wisdom. Not everyone gets past Knowledge.

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  9. Re:what? by Cro+Magnon · · Score: 3, Insightful

    That's not unique to Google. Before Google, I'd look up stuff in reference manuals. If I didn't use it regularly, I'd forget it, but I knew where the books were. Google is just a more convenient version of that.

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