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LA Schools Seeking Refund Over Botched iPad Plan

SternisheFan sends news that Los Angeles Unified School District is asking Apple for a refund of the district's effort to equip students with iPads. The project was budgeted at around $1.3 billion to equip its 650,000 students, though only about 120,000 iPads have been purchased so far. After the program went bad, the FBI launched an investigation into their procurement practices. The iPads weren't standalone education devices — they were supposed to work in conjunction with another device carrying curriculum from a company named Pearson. But the district now says the combined tech didn't meet their needs, and they want their money back. Lawyers for the local Board of Education are looking into litigation options. They've also notified Apple and Pearson they won't pay for any new products or services.

12 of 325 comments (clear)

  1. Deflection by halivar · · Score: 5, Insightful

    They wasted the money fruitlessly and want a mulligan. No. Give someone in procurement a pink slip and eat some humble pie. Own your mistakes.

    1. Re:Deflection by LWATCDR · · Score: 5, Insightful

      Wait I have a solution to this problem.
      1. Run a test.. You could call it a pilot program in one school.
      2. The company that wants the contract pays for the pilot or at least half of it.
      When it fails you do not have a missive program fail and it costs a lot less.
      This is brilliant. I wonder why no one thought of this before.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  2. Wow. Just wow. by Frosty+Piss · · Score: 5, Informative

    The iPads weren't standalone education devices â" they were supposed to work in conjunction with another device carrying curriculum from a company named Pearson. But the district now says the combined tech didn't meet their needs, and they want their money back.

    So... They didn't test the iPad / content combo to establish usability / feasibility / usefulness prior to dropping all this cash?

    --
    If you want news from today, you have to come back tomorrow.
    1. Re:Wow. Just wow. by Hognoxious · · Score: 5, Funny

      Testing is what those square old mainframe daddies - the ones who witter on about aida and cowbell and 4tran - do.

      It's not agile.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    2. Re:Wow. Just wow. by MightyYar · · Score: 5, Interesting

      This is common in education. You rarely see any kind of pilot project or scientifically valid feasibility work. Education as a field is mostly a philosophy-based practice and is only now starting to dabble in evidence-based decision making.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    3. Re:Wow. Just wow. by rudy_wayne · · Score: 5, Insightful

      The iPads weren't standalone education devices â" they were supposed to work in conjunction with another device carrying curriculum from a company named Pearson. But the district now says the combined tech didn't meet their needs, and they want their money back.

      So... They didn't test the iPad / content combo to establish usability / feasibility / usefulness prior to dropping all this cash?

      Anyone with half a brain could see that this whole thing had FIASCO written all over it in bright red letters. The whole thing reeks of one giant scam.

      -- The school district signed an initial $30 million deal with Apple in a program that was supposed to eventually cost up to $1.3 billion. As part of the program, the LA School District would buy iPads from Apple at $768 each

      You can go into any store an buy the most expensive iPad for $699. The school system is spending a billion dollars and didn't negotiate a discount on the price? They're actually paying $79 over retail !!?? What the fucking fuck.

      -- and then Pearson, a subcontractor with Apple, would provide math and science curriculum for the tablets at an additional $200 per unit.

      $200 per unit for some shitty software? You've now jacked up the price to nearly a thousand dollars per iPad. Again, they're spending a billion dollars and don't negotiate a discount?

      -- Less than 2 months after the program started, the school district reported that one-third of the 2,100 iPads distributed during the initial rollout of the program, had gone missing.

      Seriously? You didn't see this coming from a mile away?

      -- And best of all, the schools district's Assistant Superintendent, essentially the number 2 person in charge of the entire school system, is a former executive with Pearson, the company providing the software, and he was heavily involved in helping Pearson land the contract..

  3. Translation by Anonymous Coward · · Score: 5, Insightful

    We realized spending 1.3 billion on toys for kids was a bad idea. We're going to makeup excuses why we should get our money back.

  4. It's the school's fault by MetalliQaZ · · Score: 5, Insightful

    These people had no idea what they were getting into and obviously just wanted to have their students carrying tablets around so they'd look like Starfleet Academy. In addition to the corruption that went on, this project was doomed from the start. I doubt they were able to express any clear requirements to the vendors they were working with and probably didn't have any actual plan for how the technology would be leveraged in the classroom. I've seen it a dozen times in schools with inept management. Those who can, do. Those who can't....

    --
    "Here Lies Philip J. Fry, named for his uncle, to carry on his spirit"
  5. Something is surely wrong with us... by bogaboga · · Score: 5, Insightful

    I am saddened and feel I want to kick something. From the summary: -

    "...But the district now says the combined tech didn't meet their needs , and they want their money back..."

    Emphasis mine.

    Is it just me who sees something wrong here? So, no feasibility study was done? Who approves these things? It was very evident that this whole thing wouldn't work. Look, we hire lots of foreigners in this country, who do so well not because they were using these educational gimmicks wherever they came from, but because most of them put pen to paper and wrote something.

    Heck, our students can't even write [English] well despite it being their first language! Then there is the damage done by the so called Common Core. What is wrong with these United States? You know what? When it comes to the way we teach, I am not surprised the products of our educational system go on to make such shortsighted decisions. God save us.

  6. And that's why we have pilot programs, kids by Radical+Moderate · · Score: 5, Insightful

    I work in education, and the idea that you'll just roll out a new tech to hundreds of thousand of kids is just asinine. Start small, work the bugs out, then go big. Especially if you're deploying tablets, trying to manage them is like herding cats. Apple's made some progress in that area, but they're still a huge PIA to manage. I hope there's a serious, ie external, investigation into who drove this fiasco. While incompetence on this scale isn't unimaginable, I suspect shenanigans. Follow the money.

    --
    Never let a lack of data get in the way of a good rant.
  7. Re:Sign off. by fuzzyfuzzyfungus · · Score: 5, Insightful

    The superintendent at the time 'resigned' over the controversy; but depending on the outcome of the FBI's ongoing investigation into the circumstances of the bidding process, he may or may not be looking at further consequences.

    Pearson is a company that brings a sort of defense contractor vibe to the educational sector. They are huge, superb at landing contracts, excellent at writing contracts that promise somewhat less than they appear to; but not so hot on delivering, much less on time or on budget.

    Anyone buying a zillion ipads for school children without realizing that they'll be using them mostly to screw around on the internet within about five minutes is certainly an idiot; and Pearson certainly can't take the blame for that; but their failure to deliver some curriculum slurry and a terrible textbook app or two within the agreed upon time? That's the sort of thing they do.

  8. Was never going to work by Anonymous Coward · · Score: 5, Interesting

    This school district was sold swamp land in Nevada... Anyone who works in the education IT industry (I do: And part of that is supporting iPad deployments in education every day) knew there was no way in hell this was going to work. Apple has done a terrible, awful, horrible job of enabling iPads to work in an education environment. They are a complete nightmare to configure, deploy and maintain. If you are going to put these things in a school, just use them for internet browsing and use real computers for everything else. It isn't that they are bad devices for individual users, it's just that the integrate horribly with existing networks. One of the most difficult things is simply accessing data on the network / computer accounts. For example, Apple *still* doesn't support users logging in to their network directories (other than using the incredibly-confusing-for-the-ipad-users and also incredibly buggy WEBDAV functions) and simply opening and saving files to those locations. Upshot? Pages doesn't get used, Keynote doesn't get used... Blah blah blah. It's just a nightmare. Great, wonderful, single-user devices. Horrible, awful devices in terms of multiple-users and network integration.