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Crashing iPad App Grounds Dozens of American Airline Flights

infolation writes: American Airlines was forced to delay multiple flights on Tuesday night after the iPad app used by pilots crashed. Introduced in 2013, the cockpit iPads are used as an "electronic flight bag," replacing 16kg (35lb) of paper manuals which pilots are typically required to carry on flights. In some cases, the flights had to return to the gate to access Wi-Fi to fix the issue.

7 of 263 comments (clear)

  1. Re: Why do they not have the paper as backup? by davidwr · · Score: 4, Insightful

    Weight.

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    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  2. Re:Why such crap? by FooAtWFU · · Score: 4, Insightful

    Do you have a better and more reliable tablet system in mind, or are you suggesting that they should have stuck with the 35-pound suitcases full of printed material?

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    The World Wide Web is dying. Soon, we shall have only the Internet.
  3. Re:Wow ... by gstoddart · · Score: 4, Insightful

    What part of "no fucking kidding" don't you understand?

    I didn't say it was the exact same thing, I said it reminded me of a time when another epic technology fail caused a similarly huge cluster fuck.

    I don't give a crap what the crash was ... I care that a piece of technology barfed all over the place and left people sitting around going "what the hell do we do now?"

    When an airline has to halt operations because of something like their iPad crashing, that's a sure sign that someone hasn't really been doing a sufficient job of testing.

    I used to work on a project which dealt with people who do aircraft maintenance .. this is not an industry who collectively takes risks. But apparently their software vendor doesn't see it that way.

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    Lost at C:>. Found at C.
  4. Re:Wow ... by bobbied · · Score: 4, Insightful

    They DO have a backup...

    Both pilots carry IDENTICAL I-Pads.... What amazes me is that nobody thought of the single point of failure, the application the I-Pads run.. OOPS..

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    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  5. Re:Wow ... by jellomizer · · Score: 4, Insightful

    At the time Windows NT wasn't a consumer technology, Windows NT was a serious contender in the server space, for mission critical systems. At that time Linux was still considered a Hobby OS. Other alternatives were Unix variant, but during those stages they weren't really that much better. It was just when we heard that Windows NT crashed, we all laughed at it, because of allegiance towards Linux.

    However today... Consumer technology today Windows, Android, iOS. Are really based on Professional Server Grade OS Kernels. They are just running on cheaper hardware.

    The issue for this isn't blaming the iPad or iOS but the maker of that App for those documents. They screwed up, This would have happened if they had a Million Dollar professional system in their hands too.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  6. Re:Why such crap? by gstoddart · · Score: 5, Insightful

    I could have designed and built a system in probaby 1/10 the time it took for them to PAY OFF APPLE and buy those shiny shitslates.

    they used consumer grade 'auto updatable' fashon accessories for mission critical things

    Horseshit. You are completely talking out of your ass.

    Because they sure as shit didn't do this without approval from the FAA:

    The iPad has been used in General Aviation in conjunction with its paper backup counterpart, which is mandated by the Federal Aviation Administration (FAA). There are many applications available which include everything that would be on the paper charts plus aviation tools including navigation charts, taxi procedures, weather maps, GPS, Minimum Equipment List, Company Policy Manual, Federal Aviation Regulations and flight controls. Although these tools have been used in the private sector, the use of the iPad in commercial aviation is just taking flight.

    The Federal Aviation Administration finished a three-month testing project which included putting the device thru adverse conditions such as rapid decompression testing and tests to make sure the tablet did not interfere with the avionic equipment. Early in 2011 the FAA authorized charter company Executive Jet Management to use iPad records without the backup paper charts.[1] This helps make way for the iPad to become an aviation instrument for the rest of the industry. Alaskan Airlines,[2] Delta Air Lines,[2] and American Airlines[3] planned test programs.

    Why must everybody on Slashdot keep acting like they could whip up a half-assed solution in a week, or that regulated industries just make shit up as they go?

    The reality is, this has not a fucking thing to do with paying off Apple or a hastily thrown together solution.

    This sounds entirely like an update from the vendor was poorly tested. In which case, they have some lessons to learn about working in that industry -- which is about as risk averse as you can get. Precisely because the FAA holds them to a very high standard.

    But, hey, don't let reality get in the way of your claims you could do a better job in your pajamas.

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    Lost at C:>. Found at C.
  7. Re:Wow ... by Megane · · Score: 4, Insightful

    And then someone has to print some of those books on a regular basis. And then someone has to dispose of them when they expire. And the pilots probably carry regularly updated information for every airport in the countries they might fly in, whether they go to that airport or not.

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