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Is IT Work Getting More Stressful, Or Is It the Millennials?
dcblogs writes: A survey of IT professionals that has been conducted in each of the last four years is showing an increase in IT work stress levels. It's a small survey, just over 200 IT workers, and it doesn't account for the age of the respondents. But some are asking whether Millennials, those ages 18 to 34, are pushing up stress levels either as IT workers or end users. The reason Millennials may be less able to handle stress is that they interact with others in person far less than other generations do, since most of their social interactions have been through Internet-based, arms-length contact, said Billie Blair, who holds a doctorate in organizational psychology. This generation has also been protected from many real-life situations by their parents, "so the workplace tends to be more stressful for them than for others," she said. Others are wondering if Millennials are more demanding of IT workers. Millennials are also expert users, and "are no longer in awe of technology specialists and therefore demand higher service levels," said Mitch Ellis, managing director of executive search firm Sanford Rose Associates in St. Louis.
Lots of conclusions drawn from a very small sampling size, there may be some truth to these generalizations but I'd prefer to see more data.
Have a squat over at the hobo house.
The survey, which started in 2012, just released its 2015 report, and found that of 78% of the IT workers surveyed consider their job stressful. That's up just 1% from 2014, but in 2013 the figure was 57% and in 2012, 67%.
Their numbers are jumping all over the place. I also don't see how they can jump to any conclusions regarding Millennials in the workplace after only four years with such a small sample, and they don't break it out by age group.
Someone needed to fill a column with some words - so here are some words. Come back next week for more words in this column
I think some of it is the demand that everything work, all the time, without any room for maintenance while at the same time not being willing to pay for the resources to deliver systems that can provide that.
During the recession, many firms cut jobs and made 10 people do the work of 15. That saves money and resulted in no quantifiable loss in productivity of the group, so the firms never rehired the people they got rid of. How would this not be a more stressful work environment?
"Do more with less, and with fewer coworkers with less experience. You have four weeks of paid vacation, but no backup (fewer coworkers, less experience), so if there's a problem, you need to fix it on vacation, so your vacation needs to be a stay-cation." -New corporate management motto.
morale = morale - 4
Except for a few top guys and the occasional person who wins the lottery in life pay is what is was 20 years ago after 20 years of inflation. Companies are merging left and right and everytime they do it's another round of layoffs. Offshoring and onshoring (via H1-B) are nuts. If you work in IT you're probably seeing something like a 70% Indian workforce with only the occasional American to fill a spot when they ran out of visas. Meanwhile it's a statisical fact that productively is way way up, meaning you're doing more work. Even if the tools are better it still means you're responsible for a hell of a lot more. How the hell would that _not_ be stressful?
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Many places are trying to adopt styles/methods/etc that are well suited to a startup in manic phase. They don't seem to realize that you can't keep this up indefinitely. Just dump bodies in the meat grinder, and code comes out the other end.
"To those who are overly cautious, everything is impossible. "
I'm in my thirties. I can attest that twenty somethings freak out like little bitches and make non-issues into epic sources of pointless, unnecessary stress.
Just like they did when I was a twenty something.
Just like the 40+ crowd did when they were twenty-something.
Just like they have been doing for generations.
You're seriously talking about kids who have just left University of Daycare and are stepping into the big bad real world for the first time. They're not established. They don't have stable careers. They have no real life experience. Give 'em a decade and I'm sure we'll be treated to another asinine buzzword declaring that yet another generation is completely incomprehensible to everyone in spite of simple human nature being very easily understood.
And for the record, we who have been in the industry long enough to remember a time without all these resources - we who are decidedly not "Digital Natives" - we're the ones who created FaceBox, YouScreen and WhoBook et. al. And we still have a much older word for "Digital Natives" - we still call 'em "n00bz".
Stress in the workplace has always existed. Granted, this generation tends to communicate more but using tools such as Instagram and Twitter where the communications are short, don't convey much information and are non-personal. Granted, the older generation used email (after the memo went the way of the dinosaur)- primarily to put the discussion into a more formal written form. The phone or in-person conversation allows one to hear the emotion and concerns of the other party. It's easier to resolve issues when speaking with the other parties than to try to hash it out over email or some chat technology for all but the simplest of issues.
The other night, there was the discussion on why hiring an older person wasn't such a good idea with one person insinuated they (older workers) wouldn't work late nights on a regular basis to get the project done. Someone with experience knows that proper planning and design can alleviate most of those late night coding cycles. As such, they are inclined to find a better balance between home and work and still get their work done without burning the candle at both ends. They also know when late night exercises ARE useful or necessary.
What we old fogies have a hard time dealing with is being treated (along with our coworkers) like a disposable napkin. Workplaces that foster that attitude coupled with limited human interactivity breeds stress. And, that stress doesn't know generational boundaries.
Some highlites:
I had one who wouldn't answer his phone. He insisted that he be texted. I put up with that for a few days, but eventually told him he had a choice of responding to my phone calls, or I would personally pay him a visit every time I needed to interact with him. If a person cannot interact except with text, he needs to get a job that requires only yes or no answers.
Another who would panic every time I spoke with him. This guy was bizarre. I can tell a person to go to hell in such a nice way that they look forward to the trip, but he just couldn't interact properly.
Another guy who went batshit nuts on me when I pointed at his laptop screen. He's busy screaming about "Dont touch my screen! I'm not going to tell you again!" I was so shocked at that inappropriate outburst that I was actually silenced for a few seconds.
Then there was the young lady who we hired, and immediately after getting hired, she goes on a month and a half vacation (unpaid of course) during the year she worked with us, she went on around 3 and a half months vacation, spent most of her time on Facebook, and wouldn't interact with anyone unless absolutely necessary. She quit after a year to go live at home because she found work too stressful.
There were other experiences, but those were the most unbalanced ones.
In general though, they have a tendency to come into the workplace with some overblown expectations, expecting very little interaction to people other than "their friends", and those via texting or facebook updates. They also have a rather exaggerated opinion of their own technical prowess, most believing that anyone of their parents age or older have very little clue about anything, and none whatsoever about computing. At best, we were there to provide support for them.
Amazingly enough, most were looking for a promotion and big raise after a year
The two who we the exception were both young ladies, who were simply incredible. One who was a talented illustrator, and also had a great work ethic. The other was simply amazing, who would finish her work, accurately, on time or sooner, and then ask if there was anything else she could do. I expect to see both as leaders some day.
We might ask why this happens?
One of the biggest culprits IMO, is the self esteem movement. Children were and are being told they are special (and they are) and taught to think very higly of themselves. from an early age these days.
What could be wrong with that?
One of the first things is that people with real self esteem issues tend to have those issues no matter how much "uplifting encouragement" they get. Its a neurosis.
Then we have the rest of the children. Its good not to hate yourself, and no doubt. But real self esteem comes from accomplishments, and not being told how special you are at every chance. High esteem with no real accomplishments is not a good combination. It tends to make you think that life is a sprint, and not a marathon.REal self esteem comes from doing good work and accomplishments, not being told you are special all the time.
Then we have the parents. Parents want the best for their children, but since the rise of the helicopters, and especially the dreaded blackhawk mother, (this is the one who does their children's homework for them so they can take their special classes out of school) We have parents who simply refuse to allow their children to grow up. Ever see those diaper commercials showing 6 year olds? Helicopter fodder.
So now we have the cellular//smartphone. The helicopters can now keep in constant contact and control of ther children. It's completely insane on college campuses now. These children are physical adults, but not at all mature. A friend who is a cou
The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
Considering the extent of ageism in IT (why keep an old-timer who will only work their 40 hours per week and won't put up with sh*t when we can hire 2 kids at half the price and burn them out) it's more likely that the pile of defective garbage is designed and implemented by the young'uns.
25 years ago software wasn't shipped with continuous patching over the Internet in mind. It had to mostly work as promised because the cost of sending out patch disks was a lot higher. Today, the attitude is "ship it, we'll patch it later." That attitude doesn't come from old coders and product managers who took pride in their work and were in it for the long haul, rather than the quick cash-out.
"Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
When I was a kid, we didn't have any of those sissy antibiotics. When we got sick, our grandmothers would perform extreme unction on us and then leave us on the roof overnight. If we were strong enough to climb down in the morning we got breakfast. If not, we got buried. It made us learn the meaning of a dollar, because for a dollar my sister would bring me a snack up there and leave the ladder against the side of the house. And there was none of this mp3 youtube nonsense. If we wanted music, we had burn the barn down and dance to the crackling fire. I can still beatbox a three-alarm blaze. And sex? We didn't have sex. We just set the women folk up on the roof and if they had the strength to climb down in the morning, grandpa would take them out to the barn and make them pregnant. And that also taught us the meaning of a dollar, because for a dollar, he'd let us hide under the hayloft to watch for Zeus to appear in the shape of a bull to impregnate the females. And if any of us showed any visible signs of arousal, we got beaten with a sickle and our parts were left on the roof to die.
The kids these days don't know how good they got it with their quarter million dollar school loans to prepare them for jobs that don't exist or go to internet scammers in Bangalore. They don't realize how lucky they are not to have to worry about privacy any more, because by god there is none. They make me sick, with their rising sea levels and paint thinner in the water supply and multinational tech companies tracking their every movement. Because when I was a kid, my total lack of self-awareness convinced me that I got where I am today only because of my hard work and talent.
You are welcome on my lawn.
The point being made here is that there is nothing new under the sun. People pissing and moaning about *how times have changed* are full of it. Nothing has 'changed' except the pace of events.
You are having a forest and trees moment. Yes nothing changes, but the point is that when a society gets to the point that self-indulgence *greatly* exceeds a sense of duty and obligation to society then that society falls. Things sometimes change for the worse. And certain behaviors are a recurring theme prior to such changes.
I'm not saying we are there. For example many of those of the current generation who went into the military got past the coddling and fake trophies and perform as well as any other generation. And some have faced the hard realities of the present and learned to deal with it, getting past their upbringing. Maybe its more a matter of the current generation needing more time to adjust to reality since they were kept farther away from it.