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Uber Revises Privacy Policy, Wants More Data From Users

itwbennett tips news that Uber has amended its privacy policy, making it much simpler to read and understand. But the policy also includes changes to what data Uber collects about its riders. Beginning July 15th, the Uber phone app will keep track of a rider's location while it's running in the background. Uber says riders will be able to opt out of this tracking. The policy changes also allow for advertising using the rider's contact list: "for example the ability to send special offers to riders' friends or family." The revision of Uber's privacy policy followed complaints at the end of last year that the company was overstepping its bounds.

25 of 144 comments (clear)

  1. Uber should start using by Megaweapon · · Score: 5, Insightful

    adware-infested installers, perhaps hosted on SourceForge, which could also track customers.

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    I'm sure "SlashdotMedia" will improve on all the wonders that Dice Holdings blessed us all with
    1. Re: Uber should start using by Anonymous Coward · · Score: 3, Interesting

      Does this also include the uber app that at&t pushed onto my phone as a non removable system app? There are NO UBER DRIVERS in upstate, backwoods New York

    2. Re: Uber should start using by thedonger · · Score: 2

      Does this also include the uber app that at&t pushed onto my phone as a non removable system app? There are NO UBER DRIVERS in upstate, backwoods New York

      I smell opportunity!

      --
      Help fight poverty: Punch a poor person.
  2. WTF? by gstoddart · · Score: 5, Interesting

    The policy changes also allow for advertising using the rider's contact list: "for example the ability to send special offers to riders' friends or family."

    Wait, you think a user can give you permission to spam their friends and family?

    How about go fuck yourself and not assuming that because you know Bob, you can scrape his contact list to spam Alice and Mary ... that screams of an epic level of ass-hattery. Because Bob can't legally give you permission to spam Alice and Mary.

    Sounds like in addition to being just a dispatcher for illegal cabs, Uber is also a bunch of self entitled assholes who want to spam your friends.

    Fuck you, Uber.

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    Lost at C:>. Found at C.
    1. Re:WTF? by dunkindave · · Score: 5, Insightful

      Wait, you think a user can give you permission to spam their friends and family?

      Someone at Uber has been studying the LinkedIn business plan.

    2. Re:WTF? by gstoddart · · Score: 5, Interesting

      This is quite honestly why I'm getting away from apps.

      Generally, the web page works just fine from mobile, and you don't need to worry about the shit they're doing behind the scenes.

      This whole "oh, just give us access to your contact list and we'll spam them" is crap. Same for things which say "hey, just give us your email password and we'll load your contacts".

      How about piss off, and keep your hands off my private information.

      Someone needs to start pelting the owners of Uber with eggs. Because this screams of greedy assholes deciding they get to have access to your entire phone.

      In which case they deserve to die as a company as fast as possible.

      If someone didn't explicitly opt-in to receive stuff from you, you have no business sending them stuff. In fact, isn't it illegal?

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      Lost at C:>. Found at C.
    3. Re:WTF? by neminem · · Score: 4, Insightful

      No, they should start spamming the *friends and family* of the owners of Uber with eggs. After all, clearly they opted in to such treatment by being related to or friends of the people who did this, right?

    4. Re:WTF? by gstoddart · · Score: 4, Insightful

      And, of course, since they've given themselves permission to share with 3rd parties (again, to make themselves money) ... then they've also give permission to doxx them and their families.

      Everything about this screams "greedy assholes trying to leverage your personal information for profit while loudly saying taxi regulations don't apply"

      The more I hear about Uber, the harder is is to think this isn't a purely criminal enterprise.

      Let's see, you want to do location tracking of everybody with your app, and you want access to their private information, and you claim the right to pass that on to 3rd parties ... yeah, no.

      How about drop dead you greedy bastards?

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      Lost at C:>. Found at C.
    5. Re:WTF? by cdrudge · · Score: 2

      It would depend a lot on how it's implemented and how it's to be used. Yeah, it would very much suck if they are just scraping all your contacts and then mass spamming them. But the privacy policy actually just says Contacts Information:

      If you permit the Uber app to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.

      Notice the "If" at the beginning? And it's really no different than any other app that allows you to post/share/sent something to a friend or family member. What if one Uber app user could send a referral/promo code to a friend or family member. Uber servers may not be sending the information, it might come from your phone via SMS or email, but the app itself.

    6. Re:WTF? by TheGratefulNet · · Score: 4, Insightful

      100%. this is why I refuse to install 'apps' and I really use my smartphone to just check email, run gps and sometimes use voice to make calls. most of a smart phone is wasted on me since I'm not a typical teen or 20someething who 'buys into' the whole shebang, lack of privacy and all.

      android is not really trustable, carriers are a joke for trust, app writers tend to abuse their position and write crap or malicious code and the whole thing is a steaming pile of shit.

      the smart phone thing had a lot of potential but I see that we have ruined this medium and device just like the 'business guys' have totally ruined the web and the internet as a whole.

      now, I had nothing against uber before hearing this; but now, I won't be caught dead inside one of their cars, now. this 'war on your customers' is nothing I care to help fund or support!

      uber can go fuck off. they don't exist to me, given this stance of theirs.

      (and now I'm starting to have 2nd thoughts about having ANY 'contacts' in my contact list. again, phones cannot be trusted and apps, even less. best way to not have your friends spammed is, I guess, just to NOT even populate the contact list! seriously - might just return to flip phones and call it a century..)

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      --
      "It is now safe to switch off your computer."
    7. Re:WTF? by oldmac31310 · · Score: 4, Insightful

      I seem to have been using it for the wrong reasons.

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      http://www.acetonestudio.com
    8. Re:WTF? by fluffernutter · · Score: 2

      I wasn't defending it, I hate it. I'm completely into Socialism. I believe there is no other way but to have a government that cares about its people and the way of life in its own back yard.

      Even if I were into the American way, it would be for full-out capitalism which never allows corporations to get too big to fail. This only happens with blatant government assistance to the corp.

      Unfortunately America has let greed rule the roost and there isn't much thought being put into anything at all.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    9. Re:WTF? by Ed_Pinkley · · Score: 2

      This kind of thing has been keeping me from getting a smartphone.

      So, I have a question: The smartphones people carry are getting more and more powerful. Is there no way to run an app in a sandbox or an emulator that is running on the phone? Like a VM? I'd love to be able to install an app and only give it the contacts I want or let it have the GPS coordinates when I want.

      --
      "Long time listener, first time caller."
    10. Re:WTF? by Anonymous Coward · · Score: 2, Insightful

      Nice propaganda piece. In the real world, libertarians are just the loud arm of one political party, who want to rip out the structure of laws, and have the US fall into a banana republic, hoping for an Ayn Rand paradise. Same thing happened with people touting Marx's works... the results are virtually the same. In fact, both philosophies talk about the state disappearing under their literature.

      The US was a libertarian's dream from post Civil War until the 1920s. No laws on businesses, and if anyone protested about work conditions, the Pinkertons were called to burn their homes down (the original reason why getting removed from a job is called fired), or just open fire on protesters. Just uttering the word "union" was grounds to have a person strung up (and their family as well, for good measure.) Well, this was sustainable until it all collapsed in 1929.

      I'm sorry to say, but both libertarian-ism and communism belong in the dustbin of history.

      Want to know what works? Government regulating and private industry doing its thing. China and Europe both have government and union members on company boards. Private industry won't make roads... but governments will.

      It takes both, and it takes checks and balances. The US may have another 1929 sooner than we think... and unlike back then... where a collapse was just dealing with internal issues, it is also dealing with external pressures. If the US does collapse, there will be PLA troops seizing cities on the Pacific coast in hours.

  3. No thanks by bkr1_2k · · Score: 2

    Just no. One more good reason not to use this "service". Uber is clearly run by a bunch of a-holes who think they can do whatever they want with your data. I'll pass. I hope this drives more customers away but, sadly, I doubt it will.

    --
    "Growing old is inevitable; growing up is optional."
  4. Hijacking my friends' email addresses by QuietLagoon · · Score: 2

    ...The policy changes also allow for advertising using the rider's contact list: "for example the ability to send special offers to riders' friends or family."...

    There is absolutely no reason to send anything to my friends or family based upon what Uber finds rummaging through my phone.

    .
    If any of my friends or family want to receive such advertising, they should be the ones who need to approve the privacy policy. I cannot approve it for them.

  5. They are not a ride share service by plopez · · Score: 2

    Remember it is not a rideshare service, but rather a global taxi service with centralized command and control which is more that happy to tell everyone where you went and what you were doing. It basically breaks the "cabbie's code" of privacy. And probably stores your credit card information on a laughably secure server.

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    putting the 'B' in LGBTQ+
  6. Sample mailing by sinij · · Score: 5, Funny

    Dear Bob's Wife,

    Based on Bob's Uber profile statistics we have determined that he took 7 after-hours rides to the red light district during recent months. Please find attached 10% discount coupon for a ride to lawyer's office.

    Sincerely,
    Uber's Customer Retention Team.

  7. Re:Well there we go by gstoddart · · Score: 4, Insightful

    You drive for Yellow Cab, eh?

    You're completely fucking stupid, eh?

    Look, whatever libertarian fantasy world you live in which says a company gets to ignore regulations because their asshole business model says they're special is full of shit. In fact, it's downright delusional. "Boo hoo, teh regulations are teh evil. Horseshit.

    Uber like to paint themselves as some crusading underdog being oppressed by the taxi lobby -- but that;'s a crock of shit.

    They're a company dispatching bootleg cabs. That's it.

    Followed by a temper tantrum that it's OK for them to break the law because they say so.

    Sorry, but childish selfish douchebag isn't a business model. This is just more .com era crap of a tech company thinking they're magical because they say so.

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    Lost at C:>. Found at C.
  8. OK, now... by MitchDev · · Score: 2

    Uber is just trying to kill itself...

    "The policy changes also allow for advertising using the rider's contact list: "for example the ability to send special offers to riders' friends or family.""

    I'd kill/disown friends/family that served me up this crap.

    1. Re:OK, now... by Anonymous Coward · · Score: 2, Interesting

      This will not kill Uber, or slow it down in any way. Most people do not care about their privacy online. If they did, Facebook would have sunk a long long time ago.

      They might, if facebook starts spamming your contact list with advertisements purporting to come from you.

      I've used Uber a fair amount lately, but I won't be going forward. For now I'll use Lyft, and if they go the same route, I'll go back to taking cabs and paying a little extra. Mining my contact list like an eastern-block mafia spammer is a step too far, and I think Uber is going to pay for this with a noticable drop of revinue in their bottom line (and they deserve to).

      Good riddence to bad rubbish.

  9. Re:It's probably too late by bkmoore · · Score: 3, Informative

    Uber is a multibillion dollar company now....

    No, Uber has been 'valued' as a multi-billion dollar company by the venture capitalists who are backing them. It has nothing to do with Uber's actual economic activity or the net-worth of their assets and cash. When venture capitalists put a value anything, it really means that is their asking price for that "investment". It has nothing to do with true economic value. I personally am willing to go out on a limb and would value Uber somewhere between my kid brother's lemonade stand (proven profitability) and a decomissioned Russian aircraft carrier (proven scrap value). Exactly where in that range Uber falls, I cannot say. But then again, I'm not a venture capitalist.

  10. Re:This is why we need O/S Level control by crow · · Score: 2

    What's really needed is to have OS-level control of permissions that the apps can't see. If an app is denied access to your contacts, it can see a dummy contact list. If an app is denied Internet access, it thinks the device is simply out of range at the moment. If an app is denied location services, it's told that there's no signal (or optionally given a fixed location that you specify).

    Otherwise apps will refuse to function based on the lack of access that they don't really need.

  11. Re:Well there we go by fluffernutter · · Score: 2

    You will not get the freedom to choose, because the market can only support one or the other. You are basically saying you want a possibly unsafe driver so everyone else should also have an unsafe driver. That's pretty selfish. The very fact that there is regulation is proof that we can only have one or the other. I do not believe any Taxi company charges much more than the other, therefore I guess by your definition they are not overcharging. You are comparing apples to oranges if you are meaning 'the competition' to mean a company that operates with a complete lack of regulation. That is not competition, that is an illegal entry to the market place. I don't believe the entertainment industry should offer their products for free because there is illegal downloading, do you?

    I'm also interested to know how you propose to stop Uber from charging as much as taxi service, or more, once Taxi's are forced out of any given locale.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  12. Old asshattery in new packaging by jhantin · · Score: 2

    welcome to the internet of things, if you would argue as to what this "ass-hattery" has to do with IoT... then I present to you this "business model"

    This form of asshattery is by no means limited to the "Internet of Things", or "Web 2.0", or "Social Media", or any other buzzword you might choose to throw out there. I'm not even certain it's restricted to Internet manifestations, though those are certainly the easiest and most prominent.

    --
    ...when you're writing a game...tweak the difficulty of "Easy" to something [your mother] can cope with. -- onion2k