Slashdot Mirror

← Back to Stories (view on slashdot.org)

Bank's IT Failure Loses 600,000 Payments

Posted by Soulskill on from the keep-calm-and-spend-on dept.

An anonymous reader writes: The Royal Bank of Scotland had an IT glitch last night that prevented some 600,000 payments from reaching the accounts of its customers. This included bill payments, wages, tax credits, and benefits payments. RBS apologized for the delay, and claims to have fixed the underlying problem. They hope to have all the missing payments sorted by the weekend. This isn't the first major IT screwup for RBS; in 2012, the company was fined £56 million after a software upgrade prevented about 6.5 million customers from logging into their accounts.

4 of 96 comments (clear)

  1. Deliberate mismanagement by ikoleverhate · · Score: 4, Interesting

    Since the taxpayer took a large stake in RBS, it has been deliberately run into the ground to lower it's share price ready to be sold back into private ownership. It ends up looking like a windfall for the current chancellor, when in fact it's transferred a big pile of taxpayer's money into private hands while wrecking a financial institution. Banksters.

    1. Re:Deliberate mismanagement by clonehappy · · Score: 3, Interesting

      Wrong, it's not a conspiracy if it's false. A conspiracy is two or more parties working together for an illegal, unethical, or otherwise undesirable means. A conspiracy is NOT the incoherent ramblings of a wild-eyed mental patient. That's what we call a crackpot theory.

      However, the powerful elites and controlled media outlets have worked tirelessly for decades to further the narrative that anyone who accuses someone else of a conspiracy is a wild-eyed mental patient. When, based on the simple definition of the word conspiracy, everyone can admit that they surely happen every single day in every country on Earth.

      Hence, the "conspiracy theory" becoming a label that can be easily applied to anyone who is calling out a group of two or more people who are up to no good and immediately discredit them. For the sociopaths that run the world, this is the best thing that could have ever happened to them. Anyone who can see that 5+5=10 is now a nutter! How convenient for them!

  2. Re:Bank admits error? by cyberchondriac · · Score: 3, Interesting

    I wouldn't be remotely shocked if the businesses that didn't receive payments still find it reasonable to ascribe late penalties to their customers and say "Hey, it wasn't our fault your payments were late".

    --

    Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
  3. Re:Bank admits error? by gmack · · Score: 4, Interesting

    They probably will, but the last time a banking error caused a missed payment and penalties, I took the notice from my landlord to my bank and they gave me a refund for the amount and a letter of apology addressed to my landlord..

    I'm guessing that cost cutting RBS did by laying off their staff and rehiring everyone in India is going to cost them dearly. This isn't their first major outage since they did that.