Taking the Lawyers Out of the Loop

An Associated Press story carried by the Christian Science Monitor suggests that expert systems can already replace lawyers in a great many disputes (especially low-level ones, where the disputants don't need or don't want to see each other), and the realm of legal expertise that can be embodied in silicon will only grow. The article spends most of its time on Modria, a company whose software is being used in Ohio to "resolve disputes over tax assessments and keep them out of court, and a New York-based arbitration association has deployed it to settle medical claims arising from certain types of car crashes," but mentions a few others as well. Modria's software has also been used to negotiate hundreds of divorces in the Netherlands, including ones with areas of dispute: "If they reach a resolution, they can print up divorce papers that are then reviewed by an attorney to make sure neither side is giving away too much before they are filed in court."

Comments

Re:Garbage in, garbage out

[jedidiah]

Insurance companies already flaunt the "algorithm" and try to weasel out of paying claims when they really should. An expert system really isn't going to change this. Nor will it alleviate the problem that you need a specialist in order to deal with these people and put the fear of god into them.

That is why you hire a lawyer. They're like a techno mage. They know what secret words to use.

It's not just for litigation issues either. Simple government paperwork often requires not just any random lawyer but one that's more competent than average AND specializes in the agency you need to deal with.