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Google Staffers Share Salary Info With Each Other; Management Freaks

Nerval's Lobster writes: Imagine a couple of employees at your company create a spreadsheet that lists their salaries. They place the spreadsheet on an internal network, where other employees soon add their own financial information. Within a day, the project has caught on like wildfire, with people not only listing their salaries but also their bonuses and other compensation-related info. While that might sound a little far-fetched, that's exactly the scenario that recently played out at Google, according to an employee, Erica Baker, who detailed the whole incident on Twitter. While management frowned upon employees sharing salary data, she wrote, "the world didn't end everything didn't go up in flames because salaries got shared." For years, employees and employers have debated the merits (and drawbacks) of revealing salaries. While most workplaces keep employee pay a tightly guarded secret, others have begun fiddling with varying degrees of transparency, taking inspiration from studies that have shown a higher degree of salary-related openness translates into happier workers. (Other studies (PDF) haven't suggested the same effect.) Baker claims the spreadsheet compelled more Google employees to ask and receive "equitable pay based on data in the sheet."

24 of 430 comments (clear)

  1. In other news by timrod · · Score: 5, Funny

    Employers afraid of employees asking for raises, film at eleven.

  2. Negotiating salaries is for the birds. by iamwhoiamtoday · · Score: 5, Insightful

    I firmly believe that when job-hunting, you should know how much you'll be making when you apply. I've been through a number of interviews for what seemed to be great positions, only to have to turn them down after being offered the job because they weren't paying a decent wage for the job at hand.

    Making public how much everyone is making goes a long way to keeping job-seekers aware of how much they are worth. Hiding salaries only helps companies, who can then keep low-balling people.

    Back when I was in the Army, we all knew exactly how much everyone else made in base pay, from E1 to O9. That at least gave incentive to work up the chain from the bottom.

    1. Re:Negotiating salaries is for the birds. by Anonymous Coward · · Score: 5, Insightful

      But see, you've bought into the idea that you benefit from your negotiating skills more than you would if you were operating in an open market with required information. Just having everyone's salary information made public would perform much of the same function as collective bargaining without having to create a union structure and that could very likely benefit you far more than going it alone.

      It's pretty obvious that you think you are doing alright by your negotiations but how would you feel to find out you are far behind the average? I somehow doubt you would shrug that off and think that's what you deserved.

    2. Re:Negotiating salaries is for the birds. by Anon-Admin · · Score: 4, Interesting

      It is always a pain when they don't list the salary range.

      I have gone over to being very up front and straight forward. If they want me to interview I ask "What salary range are you looking to pay?" If they give me some BS about how it is dependent on experience or "At this time it is open." I normally reply with "Sorry, I know how business works. A salary rage was selected before the listing was made. I am only asking what that range is so I can decide if it is worth my time to pursue the position. If it is to low then I am waisting my time and yours by even accepting an interview."

      I would like to say they were all consistent but they were all over the map. The one that comes to mind is one that had 150 Linux servers running an online service. They had been hacked and were looking for someone to come in and clean it up, secure the systems, and make sure they were not re-hacked. They specifically listed 10 years experience and ton of must knows. When I got them to tell me how much they were looking to pay, they wanted someone who would work for $12.00 an hr on a 1099. I about fell over and had to let them know that they put the period in the wrong place, minimum would have been $120.00 an hr on a 1099.

    3. Re:Negotiating salaries is for the birds. by tompaulco · · Score: 5, Insightful

      It is always a pain when they don't list the salary range.

      I have gone over to being very up front and straight forward. If they want me to interview I ask "What salary range are you looking to pay?" If they give me some BS about how it is dependent on experience or "At this time it is open." I normally reply with "Sorry, I know how business works. A salary rage was selected before the listing was made. I am only asking what that range is so I can decide if it is worth my time to pursue the position. If it is to low then I am waisting my time and yours by even accepting an interview."

      It doesn't surprise me that the company is willing to waste MY time, after all they aren't paying me yet. But it never ceases to amaze me that they will bring me in to talk to four or 5 of their guys, collectively costing the company probably $3,000, and refuse to reveal a salary range which could have saved them the $3,000.

      --
      If you are not allowed to question your government then the government has answered your question.
    4. Re:Negotiating salaries is for the birds. by ckatko · · Score: 4, Insightful

      This is common in most business because most businesses are run by morons.

      I like to call it "Leading By Conjecture."

      Businesses measure a few things (namely money) and then make the insane mistake of thinking that just because they measure something they have all of the variables required for their desired output. They change the variables they have measured (almost always relating to reducing spending and hours) and they assume their total costs will go down. They assume things like employee moral, employee comfort, and amount of bureaucracy are unimportant... well, assume is the wrong word because most of them never consider those things to begin with, and the others dismiss it as pessimism.

      Many companies are the equivalent of MRAPs. Big, powerful tanks that are prone to overloading bridges, or tipping over like a toy, because nobody bothered to think about all the variables... they were trying to solve one problem in isolation, "stop IEDs."

  3. Never understood by The-Ixian · · Score: 4, Insightful

    It has been so taboo at many of the places that I have worked to talk about salary.

    The place I work now is very guarded about this as well. We recently had someone canned because they opened someone else's offer letter (which was sitting on a shared workstation).

    I have always just assumed it was conspiracy cooked up in a board room full of men long ago as a way to enable pay inequality.

    --
    My eyes reflect the stars and a smile lights up my face.
    1. Re:Never understood by v1 · · Score: 4, Interesting

      My understanding is that US law prohibits employees signing away their right to share the compensation information.

      it does. A worker must be legally allowed to share their benefits (salary and otherwise) to members of their Union. But the law doesn't specifically say union, it's good for anyone.

      Discussing it while on "company time" can certainly be controlled. You can be fired for discussing salary while on the clock. But once you step off the premisis, they cannot restrict that. Updating a spreadsheet stored on company servers, at work, while company time, however, is enforceable for a variety of reasons. Google could have canned the lot for that, provided it didn't violate other employment laws.

      I've been chastisted by my manager for discussing salary with other employees outside of work. We explained how the law was on our side, and he simply got pissy and grumbled something about "you're not supposed to do that".

      The whole point of it being that discouraging disclosure of benefits directly helps the company in negotiations. THEY know how much each employee is being paid, and they really do NOT want you to have that information, because it's leverage in the negotiations. So it's not even slightly surprising that they will try to prevent it. But as long as you do it off company time, off company grounds, and off company resources, they can't do jack. They can blowhard all they want, but there's no legal basis for action. In an "at-will state", you could still get fired for some random reason or no reason at all, but if they were foolish enough to open their mouths as to the reason they fired you, you could easily net a large payout in court. (any boss that specifically tells you why you were fired in front of witnesses is an idiot and needs to be fired themselves - too much litigation risk)

      --
      I work for the Department of Redundancy Department.
  4. I foresee a sudden demand for raises by dunkindave · · Score: 4, Interesting

    Baker claims the spreadsheet compelled more Google employees to ask and receive "equitable pay based on data in the sheet."

    90% of drivers think they are better than the average driver, and I would bet 90%+ of workers think they are better than average, and would therefore expected to be paid above the median (note for the statistically challenged - 90% of a group cannot be above the median). This study will give them data to know where they are on the graph. How will management deal with 90% of their workers demanding to be paid more since they are being paid below what they think they should be based on their (biased) self-assessment?

    1. Re:I foresee a sudden demand for raises by Razed+By+TV · · Score: 4, Informative

      Easy. Ask the employees what they've done to make them think they deserve it. If Steve, Alan, and Lucy all make 50 grand a year, and I make 45 grand, and my contributions to the company are comparable to theirs, why shouldn't I be paid similarly? If I'm not coming through in crucial times, or in ways that the others are, I would like to know about it. I would hope that a manager would be aware of the value of his/her employees. I know, it's a stretch.

    2. Re:I foresee a sudden demand for raises by tnk1 · · Score: 5, Interesting

      As a hiring manager, I'm given a number and that's what I get to hire someone with. If someone asks for more, I can usually try to accommodate, but if you want 100K and I can only give you 80K, then it comes down to whether you want the job or not.

      As for rewarding your work... equity can certainly come into play, but if the principle is that I have to pay you what other people are making, then perhaps I just can't hire you to begin with. Some people would say that maybe I should not hire you if I can't pay you the same as someone else. I don't know if I agree, but I can see that argument. Still, I'm out a worker that I could really use to unburden everyone else on the team.

      If you are willing to work for 80K, I am happy to give you bigger merit raises than your peers if you worked extra hard, but if you walk in the door unhappy with your base salary, should I cut into the bonus pool of others just so you can get a massive raise to make your salary equal to theirs? Didn't they deserve their raise too? Or do they deserve less simply because their base number is higher than yours?

      Of course, there are policies like equity raises that some businesses have which ensure that people do get on that sort of footing, but that's often a separate pool and not all places can afford it.

      What I don't think is that you should consider what someone else makes to be a reflection on what the company thinks of *you*. If you're capable, you may start lower, but I'd probably be happy to see you become a manager or advanced individual contributor where that other guy will never get higher than he is today. You'll start at 80K, but you'll someday get to 150K whereas the other guy will never see the other side of 110. Alternately, you could be selected for more training opportunities or given more interesting work. All of that turns into more money too, either at that work place or at another place you move to later.

      The problem is that it is very hard to do what is fair because the conditions in which "fair" are measured in can change. If we're making hundreds of millions of dollars, then its hard to justify giving you low pay, but if we're not, then I can't afford to give you the same higher pay that would be fair when we were doing well. Fairness is a very subjective concept unless you very strictly define what you are talking about.

  5. Bravo by Simulant · · Score: 4, Interesting


    The (American only?) taboo on discussing compensation simply perpetuates inequality. If it seems unfair it probably is.

  6. Not all workers are equal. by Frobnicator · · Score: 5, Interesting

    The big difficulty is that salary gets really complicated, really fast. It helps many people, but building the system that is equitable would be difficult, and all the positive outliers could be harmed in the process.

    SCENARIO: Money is a little tight but applicants are plentiful. We interview lots of people, and three of them look very qualified and are willing to work for a certain wage in a tight range. All hired. Three months later the group discovers a unique need, needing a developer on a specific tool with specific skills. They'll be hired at the same job title, but because the group need a specialized skill immediately, they will go through a headhunter and ultimately pay a premium for that fourth worker. Now, because all four have the same job title, the critical question: should the company go back and increase the three other workers' pay to the same pay rate of the fourth worker with the specialized skill? Should they refuse to hire the specialist at a rate above the other three?

    In some fields it can make sense to standardize pay. Most skilled trades operate this way. There is a standard rate in a region for a Journeyman with specific certifications. Trade unions can help fight for specific benefits. You know that this class of tradesman has a specific skill set and can be hired for $27/hour. You need four of them. All of them are treated as interchangeable.

    In other fields it can make far less sense to standardize pay, mostly because there are many variables. Unfortunately software development is one of those fields where it is complicated. It would be really convenient -- both for applicants and employers -- to have such a scale. This is a Java programmer with seven endorsements certified at grade 27, so pay is automatically $x.

    But unfortunately for this field, technology is ALWAYS changing, so the scale would be difficult. You were certified in version 3.2, but the system has moved on to version 4.1. Does that individual lose the old certification? If they take the new industry trade group's course do they now have 8 certifications instead of seven? Do certifications expire over time, or transfer between technologies? With the huge number of technologies out there, does that mean we'll have thousands, perhaps tens of thousands, of different certifications for the trade union? How are individual certifications weighted, and how are they equivalent? Is a master Direct3D 12 certification the same value as a master PostgreSQL 9.4 certification? Is a PostgreSQL 9.4.4 certification valued differently than a PostgreSQL 9.3.9 certification? If someone has certifications in other specializations, must those apply in the cost? With the rapid pace of an enormous number of technologies, what prevents someone from getting hundreds of certifications? Such as "I've got 47 certifications, one for each version of the software released over the past two years"? While it works good for slower-moving trades, it does not work so well in software.

    Sometimes I feel it would be nice to have programming trade unions. There are many features like collective bargaining for benefits that could be nice. But for actual salary levels, union-based standardized wages would be a nightmare. It would add a convenience factor to ensure new workers have certain minimum competencies, but it unfortunately adds maximum values as well. Nobody wants to know that they could be making more due to market pressure.

    By establishing fixed buckets of pay levels, it establishes both a minimum (yay) and a maximum (boo) within a region. If you've got any kind of specialization or exotic skill -- and many of us do -- those same pay buckets that help many people also hurt the top performers.

    --
    //TODO: Think of witty sig statement
    1. Re:Not all workers are equal. by Anonymous Coward · · Score: 5, Insightful

      The employees know that the skill diversity exists. Everyone does. That is not the issue. The difference is that, if both sides of the negotiation have all of the information, then both sides can use the information to an equal advantage. The parity is not between employees, but between employee and employer. You are trying to make it out like the parity issue is between employees. The issue is merely that employers hide the information because it gives them an information advantage.

      If everyone knew all of the information, the negotiations across the board would naturally be more equitable. To answer your specific question, the three others know that a specialist will demand more than them. They may try to argue that they deserve equal pay, but the manager can simply point to the fact that the specialist is a specialist. Everyone has all of the information, so it is actually *easier* to see fairness _when_fairness_exists_.

  7. Public Information by Gim+Tom · · Score: 4, Insightful

    For those that have worked in the public sector this is often the norm -- at least it was where I worked. Back in the dark ages (pre Internet) the State Audit department published a book with every employee's actual earnings and travel expenses annually. That document was a public record and available to anyone who knew about it and took the trouble to get a copy. When the Internet came along the data is now on line and searchable on a public web site. When vendors came to sell us the latest and greatest security gismo or software their standard example of confidential information was the employee salary data. Once it was on line I always got a kick out of going to the Web site and calling up the application and showing them that salary data was NOT at all confidential where we worked!

  8. Summary is wrong, management didn't "freak" by swillden · · Score: 5, Informative

    Management didn't "freak". The spreadsheet in question is alive and well, and Google employees continue adding their information to it (I did). If management really wanted gone, it would be taken down. Erica Baker's manager wasn't happy about it, and she was invited to talk to her manager about it. It may or may not have bothered someone above her manager; Erica doesn't know and neither do we.

    Her manager also chose to interpret the peer bonus rules such that the bonuses peers sent her forward weren't given to her. That's at least partly correct on her manager's part. The peer bonus rules say that any given action/effort can only be rewarded once. If the manager feels that it was a really valuable contribution the manager can choose to discard the peer bonus ($125) and instead award a larger spot bonus (amount variable), but only one peer bonus per act.

    What is a little bit weird was that Erica said peer bonuses were rejected before one was approved, so the rejections before the approval weren't due to the one PB per action rule. Also weird is that Erica said her colleague got multiple bonuses for the spreadsheet. That shouldn't normally happen.

    --
    Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  9. Re:Equitable pay? by fuzzyfuzzyfungus · · Score: 5, Insightful

    You do realize that 'perfect information' is one of the defining characteristics of the idealized model of 'free market' behavior? You don't have to like it; but calling anything vaguely related to money that displeases you 'socialistic' is dumb beyond words.

  10. Re:Can't stop it by _KiTA_ · · Score: 5, Insightful

    In the US, at least, they can't prevent it. If people want to talk about that, let them do it.

    Yup. Same law that says you can unionize says they can't stop you from sharing pay and benefits information. But like unionizing, this is a powerful tool for workers and they will do anything they can to keep you from asking.

  11. Obvious really by Anonymous Coward · · Score: 5, Interesting

    "Secret salaries" is a classic prisoners dilemma, but with a twist. Here the prisoners are allowed to communicate to achieve the statistically best mutual outcome, but the statistically best mutual outcome also comes with the slight penalty that the one with the best outcome currently (highest paid for position) not only receives no direct benefit, but also receives a slight penalty in that if others use the information to say, get a raise, their highest paid position will be lessened or eliminated.

    Now statistically, in a company with thousands of employees, many with roughly the same "position" the logical thing to do would be to share, as odds are extremely good you aren't in that highest paid position and thus can only receive benefit. But the idea that you *MIGHT* be has probably kept employees from doing this before now.

  12. Re:Can't stop it by Anonymous Coward · · Score: 5, Funny

    Well, I'm safe. I don't own a rifle, high powered or otherwise.

  13. Compensation can be complex by shuz · · Score: 4, Insightful

    Base salary and bonuses are not the only forms of compensation to think about. Depending on your position you may have paid conferences and training that you are sent to. You may have a paid cell phone, internet services, bring your own device voucher, new technologies voucher, company vehicles, holiday and paid time off, stock options, retirement, health and wellness benefits, coveted vendor "gifts", etc. I could share my base salary and it would be an interesting to others. But it wouldn't show all the various other ways that my company might do to keep me happy. Sometimes compensation is hard to monetize as well. For one person time off or flexible working may be more valuable than increased pay.

    --
    There is or can be built a machine that can simulate any physical object. -Church-Turing principle
  14. Twitter by aardvarkjoe · · Score: 5, Insightful

    If you click through to the "article," you'll get a long list of ten-word sentences formatted as tweets. When did this become an even remotely acceptable way of presenting something?

    Good lord. If you work for Google, can't you figure out how to create a blog? My mother did it.

    --

    How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
  15. Re:Can't stop it by mysidia · · Score: 4, Interesting

    Yup. Same law that says you can unionize says they can't stop you from sharing pay and benefits information.

    The law says they cannot; However, most employers feel the law is unfair to the employer and may very well intentionally disobey the law in a subtle manner.

    If they find you shared your salary, then your company might find another reason to fire you and terminate you for that other reason. In an at-will state it's easier..... "According to the latest performance review, you're just not a good fit for our company, so we have to let you go."

    Google could technically do the same for everyone on that spreadsheet. Sharing their own salary info would not be mentioned on the official papers as reason for termination, But their accessing/showing the spreadsheet could be grounds for termination upon suspicion of gaining unauthorized access to HR systems.

    Companies need to make the money, and employment costs going up would be a huge negative for the shareholders and managers' bonuses.

  16. Re:Equitable pay? by Sique · · Score: 5, Insightful

    Many prices are open in public. If I want to know the prices my competitor offers, I just look up his price sheet. But for employees, appearently having a public price list is frowned upon, which gives employers an unfair advantage in the negotiation. Differently than the employee, the employer has perfect information, he knows how much he pays every employee. And thus the power in salary negotiation is very loopsided, as the employee has much less information about the market and the competition than the employer has. Thus salary negotiations in most cases don't happen in a free market environment.

    --
    .sig: Sique *sigh*