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Fiat Chrysler Hit With Record $105 Million Fine Over Botched Recalls

An anonymous reader writes: The U.S. National Highway Traffic Safety Administration has levied a record fine against Fiat Chrysler Automobiles to punish them for failing to adequately recall and fix defective cars. (If Fiat sounds familiar, it's the same company that issued a 1.4 million-vehicle recall on Friday over a remote hack.) The NHTSA's $105 million fine is half-again as much as the next biggest fine (given to Honda last year over faulty airbags). Fiat Chrysler "admitted to violating federal rules requiring timely recalls and notifications to vehicle owners, dealers and regulators." The company will be forced to buy back hundreds of thousands of vehicles (at the owners' discretion, of course) that have problems with the suspension that could lead to a loss of control. A million more Jeep owners will be given a chance to trade in their vehicle at a higher rate than market value because of rear-mounted gas tanks that are prone to catching fire.

50 of 83 comments (clear)

  1. Made in Italy... by Anonymous Coward · · Score: 1

    ... Wrong product, buy wine!

    1. Re:Made in Italy... by Guy+Harris · · Score: 1

      ... Wrong product, buy wine!

      As TFA says:

      Fiat Chrysler also agreed to buy back more than a half-million vehicles -- mostly Ram pickups -- whose defective suspension parts could cause a loss of control, the U.S. National Highway Traffic Safety Administration said in a statement Sunday. Owners will be able to trade in certain Jeeps for above-market value, and the company must hire an independent monitor approved by NHTSA.

      (emphasis mine).

      I was unaware that Ram pickups and Jeeps were "made in Italy"; I was under the impression that those were products made in North America.

  2. Sounds impressive, but is it? by FlyHelicopters · · Score: 3, Insightful

    Ok, so $105 Million sounds like a lot... and of course it isn't chump change...

    But they just issued a recall of 1.4 million vehicles. So $105 Million works out to $75 per vehicle.

    I suspect the cost of doing the recall on each vehicle is more than $75.

    Frankly, that is less per vehicle than you pay in documentation fees when you buy it (at least here, we pay about $150 for that).

    This is a trivial amount of money if the point is to punish a company that has over $22 billion in cash on hand and a profit of $4.1 billion in 2014.

    http://www.autonews.com/articl....

    They'll pay it and move on, nothing will change. Fine them a billion dollars and then it would actually be real money.

    1. Re:Sounds impressive, but is it? by GigaplexNZ · · Score: 5, Informative

      The $105 million fine is not for the 1.4 million vehicles recalled due to the remote hack. The fine is for a separate set of issues on which recalls weren't properly done. The $105 million fine also isn't the end of the punishment, they have to also purchase back affected vehicles from consenting owners.

    2. Re:Sounds impressive, but is it? by Dutch+Gun · · Score: 4, Informative

      You're dividing the fine by the number of recalls, but that makes no sense. The company is already being penalized by the cost of the recalls, so I think you'd need to *add* that to the fine.

      The agency said the civil penalty was broken down into a cash penalty of $70 million, and an agreement that Fiat Chrysler would spend at least $20 million on meeting performance requirements detailed in the consent order. An additional penalty of $15 million will be assessed on the company if an independent monitor, who has yet to be announced, discovers further violations of safety laws or the consent order.

      Under the order, Fiat Chrysler is required to buy back as many as 500,000 vehicles with defective suspensions that can cause drivers to lose control. Also, owners of more than one million Jeeps with rear-mounted gas tanks that are prone to fires will be given an opportunity to trade in their vehicles at rates above market value.

      All in all, this may end up costing them well over a billion dollars, especially if a significant number of people take them up on that buy-back offer.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    3. Re:Sounds impressive, but is it? by mjwx · · Score: 2

      The thing that's going to hurt them is the fact that they'll be forced to buy back hundreds of thousands of Jeeps if the owner chooses.

      I suspect quite a few of them will chose to do just that, everyone I know who's owned a Jeep will rabidly warn you off them.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    4. Re:Sounds impressive, but is it? by Shadow+of+Eternity · · Score: 1

      Exactly what I came here to post. Fiat-Chrysler reported a net income of about six times this fee for three months alone. This isn't a fine, it's a tiny insignificant operating expense.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    5. Re:Sounds impressive, but is it? by Harlequin80 · · Score: 1

      Except that the fine is only part of the penalty. They are also required to offer to buy the car back from every person which would equate to $1000s of losses on every vehicle, with some of those vehicles having a premium placed on the buy back price, fix the vehicle, and then pay the fine. Overall this will hurt a huge amount.

      In total we are talking close to 2 million vehicles. If you assumed 50% buy back rates, assume $500 per car costs to buy back, $500 to rectify problem, $1500 to get the vehicle back into the market you are starting to look at seriously high costs. This one incident alone could wipe out over $2 billion dollars.

    6. Re:Sounds impressive, but is it? by Anonymous Coward · · Score: 1

      Personally, I'm not a big fan of fining companies. I'm more a big fan of executing company executives.

      Although, I don't mind that shareholders take a hit as they share a part of the blame. The biggest repercussions are felt in other areas such as employees, suppliers, and potentially the customers. Meanwhile, the execs waltz away freely with extra bonuses for having conducted these actions. Rinse and Repeat.

    7. Re:Sounds impressive, but is it? by oobayly · · Score: 1

      Or mandate that if a company if given a government fine then the directors/executives of that company are not allowed to receive *any* bonuses or share options for that financial year. Hit the executives where it hurts.

    8. Re:Sounds impressive, but is it? by oobayly · · Score: 1

      That can't be right - if 105 million USD is 2 weeks net income, then that would suggest that their yearly net income is 2.7 billion USD. Yet their operating profit was 4.1 billion USD - that would suggest that their cost of goods and operating expenses are negative.

    9. Re:Sounds impressive, but is it? by Mashiki · · Score: 1

      - that would suggest that their cost of goods and operating expenses are negative.

      Sounds about right, gotta remember that they've had some massively bad quarters and several years and they're still paying off their loans to other parties(not the government ones).

      --
      Om, nomnomnom...
    10. Re:Sounds impressive, but is it? by AmiMoJo · · Score: 1

      For a non US-citizen can you explain what the buy-back is exactly? Do they have to refund the purchase price or simply pay market rate for the vehicle? The Jeep offer is a trade-in, so presumably you have to then buy another car from the same company to trade it against.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    11. Re:Sounds impressive, but is it? by tompaulco · · Score: 1

      What is this them that you talk about? Them, the company with personhood? The ones that need to get fined are the execs who oversaw this. So how are the investors supposed to 'fine' the people managing their company? How is the government going to get the execs as an example to other execs not to do this behavior?

      Normally I side with the engineers when management makes stupid decisions, but in this instance, I just don't see how this could possibly be the execs fault. Did they direct the Engineers to design faulty suspension? Did they direct the Engineers to make cars wireless systems vulnerable to hacking? Did they direct engineers to make the gas tank likely to catch on fire?
      The execs probably share some blame on the wireless thing because they probably read all about wireless stuff in some stupid management magazine and told the engineers to put in wireless. There are zero reasons for having wireless access to a cars systems.

      --
      If you are not allowed to question your government then the government has answered your question.
    12. Re:Sounds impressive, but is it? by plopez · · Score: 2

      That depends on the person's ability to pay. As it is paying for the house either directly or via increased insurance costs may be enough punishment.

      --
      putting the 'B' in LGBTQ+
    13. Re:Sounds impressive, but is it? by Duhavid · · Score: 1

      "I just don't see how this could possibly be the execs fault. Did they direct the Engineers to design faulty suspension? Did they direct the Engineers to make cars wireless systems vulnerable to hacking? Did they direct engineers to make the gas tank likely to catch on fire?"

      I dont know, but I can see how it might be the execs fault:
      Eng: We should have engine management, steering management, antilock brake management control systems in these airgap'd modules
      Exec: Oh, dear, well, but wont that cost more?
      Eng: Yes, a bit.
      Exec: You realize that saving $1.00 on each car makes us millions+ ( depending on how many cars they build each year ).
      Eng: Yes, well, It isnt a good idea.
      Exec: Dont care! This is money we are talking about! No airgap. And it will make updates easier, we will only need one "point in".

      --
      emt 377 emt 4
    14. Re:Sounds impressive, but is it? by Grishnakh · · Score: 2

      Did they direct the Engineers to design faulty suspension?

      Management is *always* at fault, any time there's a problem. That's why they're called "management"; if they can't properly manage, they should get another job, like janitorial work. Engineers are employees, and just do what they're told, under threat of losing their job. So yes, management did direct the engineers to design a faulty suspension, one way or another, either by demanding that it be cheap, that it be done too quickly, that important analysis steps be skipped in the interest of time and cost, that safety testing not be done because of time and cost, etc.

      The final quality of the product is up to management, whether it's suspension safety or wireless security. It's their job to make sure the engineering is done properly, and if they're not competent to judge that (and their employees aren't either), it's their job to hire consultants to help them with it.

    15. Re:Sounds impressive, but is it? by Shadow+of+Eternity · · Score: 1
      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    16. Re:Sounds impressive, but is it? by Dutch+Gun · · Score: 1

      This article gives some details:

      Nevertheless, the automaker said it will offer to repurchase the trucks and SUVs that have not yet been fixed for a price equal to the original purchase price minus a reasonable allowance for depreciation plus ten percent.

      So, essentially, the buyback amount in this case is roughly the market value plus ten percent. My understanding is that a buyback is not a trade-in, so there's no obligation to purchase the same make of vehicle.

      Under typical lemon laws, for example, if the dealer can't fix serious problems with a new vehicle in three visits within the first 60 days, you're eligible for a buyback. In those cases, I believe the consumer is eligible for the full purchase price. In this particular case, it looks like the federal government is mandating the buyback because even of older vehicles of the seriousness and scope of the issue.

      Disclaimer: I'm no expert on this subject matter, so I may have some details wrong.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    17. Re:Sounds impressive, but is it? by mjwx · · Score: 1

      What is this them that you talk about? Them, the company with personhood?

      If you bothered to read my post, it would have been obvious that I inferred the owners of the effected vehicles.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    18. Re:Sounds impressive, but is it? by AmiMoJo · · Score: 1

      Thanks, that was informative. It looks like a fairly good deal for buyers of these lemons.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  3. Not with Asymmetric Information by BBCWatcher · · Score: 4, Interesting

    Asymmetric information is a classic market failure, and automotive engineering is full of asymmetric information. Moreover, there are externalities, another classic market failure. Your Jeep's loss of control can cause my Chevrolet's trip into a brick wall, for example. Your Jeep's unregulated tailpipe emissions cause smog. Markets don't always (or even frequently) work well. But if you disagree, there are a few countries that offer unregulated free markets. I suggest moving to Somalia if you're an enthusiastic fan of free markets.

    1. Re:Not with Asymmetric Information by radarskiy · · Score: 1

      "unregulated free markets."

      We should stop giving the anti-capitalists even this much daylight. An unregulated market *cannot* be a free market, and anyone trying to tell us different has given themselves away as an attempted thief.

      There are reasonable arguments about particular regulations, but no one has ever shown a rational path to satisfying the conditions of a free market with no regulatory framework to maintain those conditions.

  4. Re:Ever heard of the FREE MARKET? by roger10-4 · · Score: 1

    Undoubtedly, the free market will ultimately decide these things. However, I'd prefer that someone I care about NOT be the collateral damage that helps determine this. Many corporations lack values beyond profits. The idea of regulations and penalties (ignoring how effective it actually is) is to prevent unnecessary injury, death, etc by compelling these companies to behave by imposing monetary fines (the only thing they really understand or care about). Granted, as already posted by others, this fine is probably chump change.

  5. God Bless America by Anonymous Coward · · Score: 1

    So 'Jeep', which is an American brand (presumably manufactured in the US), fucks up again, following the recall/remote hack issue reported on /. on Friday, yet the summary decides to highlight Chrysler's Italian partner company FIAT.

    Just as well some American administration can line their pockets with the proceeds from a few more fines, and screw the consumers who end up paying them 'cos they won't see them as a tax.

    Whilst I'm all for selling safe products and abiding by whatever rules are in place for a particular market, if the US weren't one of the larger ones I'm sure most overseas companies would rather tell the US 'regulators' to go fuck themselves than do business there.

  6. If your company has been bought by Fiat... by Viol8 · · Score: 1

    ... you know things are going badly.

    The company has never had a good reputation wrt quality control or longevity of its vehicles. Seems like little has changed when they stick a chrysler or jeep badge on some bodge up they designed in Turin.

    Disclaimer: I'm neither an american nor italian, just someone who likes properly built cars.

    1. Re:If your company has been bought by Fiat... by Anonymous Coward · · Score: 3, Informative

      Recalls, according to TFA, are for models from 2003 to 2012. Chrysler acquisition started in 2009, but was completed only in 2014. Just to have our facts right.

      Disclaimer: I'm Italian (near Turin, too). Jeep and RAM models where never designed here. Other (even worse) cars, yes, but not those.

    2. Re:If your company has been bought by Fiat... by Viol8 · · Score: 1

      "Jeep and RAM models where never designed here"

      Not 100% correct. The new jeep renegade is a rebodied 500X.

    3. Re:If your company has been bought by Fiat... by Anonymous Coward · · Score: 1

      As opposed the american habit of telling anyone who'll listen where their ancestors came from and prepending their nationality with it? italian-american, irish-american etc. The world still thinks of you as american, just because your granny & grandad came from a goat farm in sicilly doesn't make you italian.

    4. Re:If your company has been bought by Fiat... by tompaulco · · Score: 1

      As opposed the american habit of telling anyone who'll listen where their ancestors came from and prepending their nationality with it? italian-american, irish-american etc. The world still thinks of you as american, just because your granny & grandad came from a goat farm in sicilly doesn't make you italian.

      That's true, if you have white ancestry from overseas one or two generations back, then you are just a plain old American and expected to behave as such.

      --
      If you are not allowed to question your government then the government has answered your question.
    5. Re:If your company has been bought by Fiat... by Viol8 · · Score: 1

      Well google it then you idiot. There have been plenty of incidents, Ferraris are far from reliable.

    6. Re:If your company has been bought by Fiat... by The+Grim+Reefer · · Score: 1

      That'll be the FIAT that owns Ferrari and Maserati, which are quite well thought of.

      Quite well thought of by teenagers who have no clue as to the ongoing cost and other things that go along with owning them.

      A Ferrari has to be taken in for a "tune up" every 15,000 miles. That "tune-up" will set you back about $7000. I can buy a new crate engine from GM for my base model Corvette for $5K and the labor to have it installed will be less than $2K.

      Ferrari also neglected to set the change interval for the coolant in may late models. So once the anti corrosives in the coolant breakdown, the radiators start to clog and overheat.

      Don't get me wrong, they are beautiful cars, and a hell of a lot of fun to drive. But you don't want to do it often because the miles you put on on are very expensive compared to most cars. But the reliability and durability of them is not like your typical Honda. It's akin to hooking up Secretariat to a horse drawn plow.

      Maserati was so well regarded in the US, that they stopped selling them for about a decade.

  7. Partner?? Please... by Viol8 · · Score: 1, Informative

    Chrysler is not a partner of fiat, its a subsidiary and was sold to it by Merc a few years ago for a song.

  8. And this is why I dont have a 500 abarth. by Lumpy · · Score: 2

    I was going to buy one, but after looking at owner forums and discovering the problems and horrible service that most people are getting I ran away.

    I really like the idea of a small sporty car, and I really wanted one, but not if Fiat cant figure out that you have to bend over backwards for customers and make sure they are happy. Apologize while you fix your screwups and do not try and push back fixing them.

    I do give honda plusses there. Recalls are done fast and mostly right. Except the pain recalls. Honda has the crappiest paint in the entire automotive industry, and the recalls are repainting with the same low grade crap that will fail in another 5 years.

    --
    Do not look at laser with remaining good eye.
    1. Re:And this is why I dont have a 500 abarth. by tompaulco · · Score: 1

      Honda has the crappiest paint in the entire automotive industry, and the recalls are repainting with the same low grade crap that will fail in another 5 years.

      Maybe this is a regional thing, and it could be worse where roads are salted in the winter or near oceans. Neither of these applies to me. I have never really noticed any issues with any Honda factory paint job. Aftermarket paint jobs, on the other hand, I have never seen a good looking aftermarket paintjob on a Honda.

      --
      If you are not allowed to question your government then the government has answered your question.
    2. Re:And this is why I dont have a 500 abarth. by drinkypoo · · Score: 1

      Honda has the crappiest paint in the entire automotive industry

      You mistyped "GM" there.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:And this is why I dont have a 500 abarth. by Grishnakh · · Score: 1

      Aftermarket paint jobs, on the other hand, I have never seen a good looking aftermarket paintjob on a Honda.

      That probably has to do with the owners of those cars. If you did see a good-looking aftermarket paintjob, would you even know? Would you be able to tell it wasn't a factory job?

      I had an Integra years ago that got hit in the door, and so insurance paid for a new door skin and repainting (which covered the door and the surrounding portions). That paint looked great until I sold the car. But this wasn't an obvious paint job since it was a factory color.

  9. Re:Ever heard of the FREE MARKET? by tompaulco · · Score: 4, Insightful

    Undoubtedly, the free market will ultimately decide these things. However, I'd prefer that someone I care about NOT be the collateral damage that helps determine this. Many corporations lack values beyond profits

    If they were truly motivated by profits, they would make a safe product. A safe product does not result in hundreds of millions of dollars in lawsuits over wrongful deaths.
    Unfortunately, they are not JUST motivated by profits, but by profits THIS QUARTER. Who cares what happens the quarter after that. Nevermind that the guy in charge two quarters ago had the same mentality and now there is probably a sword of Damocles hovering above somewhere. We can't even really blame the company for this attitude. It is the company's investors, aka the American public, that demand profits every quarter at the expense of the future. America used to invest their money for long term growth, and this ultimately fed the growth of technology from the 50s through the 70s, but then Americans turned into Traders instead of Investors, and by demanding short term growth, we cripple, if not kill, long term growth. It has resulted in companies having to make poor decisions like eliminating research, outsourcing work to other countries, where it will be performed more cheaply this quarter, but result in huge maintenance costs due to poor quality in the next quarter, and so on and so forth.
    To change this attitude, the majority of American public has to change their mindset about investing. We have to decide that we would rather have our money multiply by 10 over a 10 year period, than go up by half a percent this quarter. That a bird in the hand is not necessarily worth more than 1000 in the bush. That "me, me me, now, now now" is not a sustainable or desirable attitude.

    --
    If you are not allowed to question your government then the government has answered your question.
  10. Chrysler is propping up Fiat currently by sjbe · · Score: 2

    Chrysler didn't manage to get Daimler bankrupt, perhaps it can destroy another europan company?

    You are aware that Chrysler's profits are actually propping up Fiat at the moment right? Fiat got control of Chrysler in a sweetheart deal. If they screw it up then the fault is on Fiat.

    Oh, and Daimler's problems were because Daimler bungled the acquisition and completely disregarded the importance of culture. They never seriously tried to make it a unified company and basically drove Chrysler into the ground. The German management completely screwed up the Chrysler brand. That was a European company failing to understand the US market and US corporate culture. Fiat seems to be doing a better job of it but only time will tell for certain.

    1. Re:Chrysler is propping up Fiat currently by LinuxIsGarbage · · Score: 1

      They never seriously tried to make it a unified company and basically drove Chrysler into the ground.

      Basically. Chrysler was hugely profitable at the time of acquisition. Daimler seemed to suck money and cut jobs out of the Chrysler branch, to fund the Daimler branch. They were stingy with the return of shared technology promised (only a few pieces of last gen technology made it to Chrysler), ruined the culture and scared good workers away. When they were done they sold the husk to Cerberus for pennies on the dollar.

      Fiat at least seems to be trying to make good cars. For example they noticed right away what a disaster the Sebring was, and did a mid cycle refit to create the 200 that didn't have a sandpaper interior. That gave them enough time to develop the new Fiat based 200.

  11. Jeep and Ram content from Italy by sjbe · · Score: 1

    I'm Italian (near Turin, too). Jeep and RAM models where never designed here. Other (even worse) cars, yes, but not those.

    Not true. The Jeep Renegade is built entirely in Melfi, Italy and is based on the GM Fiat Small platform.

    The Ecodiesel engine in the current model Ram pickups and the Jeep Grand Cherokee was designed and built by VM Motori. They also have made engines for the Jeep Wrangler and Jeep Cherokee.

  12. 500 Abarth and Honda by sjbe · · Score: 1

    I was going to buy one, but after looking at owner forums and discovering the problems and horrible service that most people are getting I ran away.

    My brother-in-law owned an Abarth for a few years just recently. It was fine and fun to drive. To my knowledge he had no substantial problems with it. One data point of course but a positive one.

    Except the pain recalls. Honda has the crappiest paint in the entire automotive industry, and the recalls are repainting with the same low grade crap that will fail in another 5 years.

    My daily driver right now is a Honda which I've had since 2009 and I've owned several over the years. Never had a problem with the paint. Again one data point but I'm not aware of any systemic problem with Honda's paint worse than any other major brand.

  13. Not for their reliability by sjbe · · Score: 1

    That'll be the FIAT that owns Ferrari and Maserati, which are quite well thought of.

    They are well thought of because they are cool looking and very fast cars. Their reputation has NOTHING to do with their reliability or longevity. Most Ferrari's and Maseratis spend the majority of their life sitting in a garage somewhere not being driven. Nobody buys a Ferrari because they think it is going to have amazing reliability.

  14. Re:Ever heard of the FREE MARKET? by plopez · · Score: 1

    What if the defect is deadly. Sure if I am dead I cannot buy the product but being dead is not a solution.

    --
    putting the 'B' in LGBTQ+
  15. Re:Ever heard of the FREE MARKET? by plopez · · Score: 3

    "If they were truly motivated by profits, they would make a safe product."

    In the real world corporations and the rich have always been happy to trade lives for profits or quarterly bonuses; hence we have FTC, FDA, OSHA, MSHA, FRRC, EPA, as well as state level agencies. See also the recent BP oil spill, the Piper Alpha disaster, salmonella outbreaks, and a host of others.

    --
    putting the 'B' in LGBTQ+
  16. Re:Retired Mechanic Says... by plopez · · Score: 1

    The other intesting thing is that before $4/gal oil Ford retooled to modernize and create options so they could move away from over reliance on SUVs. People at GM and Chrysler thought they were nuts. Then the recession hit and $4/gal gas. Of the big 3 they did not require a bail out.

    I attribute it to being largely controlled by the Ford family which often produces motivated and capable execs. for the Company.

    --
    putting the 'B' in LGBTQ+
  17. Re:I owned one by trparky · · Score: 1

    I guess someone didn't learn from the mistakes of the Fort Pinto. The Ford Pinto was known for a weak rear-mounted gas tank that if you got into a rear-end collision you ended up with a first-rate barbecue with the passengers of the Pinto as the main course.

  18. FIAT by Psicopatico · · Score: 1

    What the FIAT acronym means: Fix It Again Tony.

    --
    Mastering the English language is fucking easy: all you have to do is to put an f* word in every fucking sentence.
  19. Fine should be bigger by jenningsthecat · · Score: 1

    Add a zero to the dollar amount of the fine, and you're finally out of the 'Cost of Doing Business' category and into bottom-line devastation that will command the attention of both C-levels and shareholders. The government needs to grow a pair and serve notice to industry that business-as-usual just won't cut it.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  20. Alternatives? by DarthVain · · Score: 1

    So given this... and Honda's mention about a big fine... What company(s) has the best track record for A) Fewest required recalls, B) Fewest recall violations, and C) Safety record?