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Broken Windows 10 Update Causes Reboot Loops For Some Users

An anonymous reader writes: The Guardian reports that some early adopters of Windows 10 are finding their computers stuck in a reboot loop after installing a particular update. KB3081424 is a cumulative update, packaging together a group of smaller ones for ease of installation. For some users, the update continually fails to finish installing before issuing a reboot command to the PC. "It downloads, reboot to install. Gets to 30% and reboots. Gets to 59% and reboots. Gets to 59% again and then states something went wrong so uninstalling the update. Wait a few minutes and reboot. Back to login screen," said Microsoft forum user BrettDM. "This happens without fail, every single time."

10 of 203 comments (clear)

  1. No problems here by Anonymous Coward · · Score: 5, Funny

    What reboo..........

  2. Forced Updates-- What could POSSIBLY go wrong? by Falconnan · · Score: 5, Insightful

    No update cycle is perfect. Problems happen. But being unable to refuse an update, or roll it back, etc., is a recipe for problems galore. The wise thing for Microsoft would be to establish four basic categories of update: Security, Important, Optional, and Driver. Security updates being mandatory makes sense given the general user's overall lack of understanding. Important could be major bug fixes, feature repair, that kind of thing. Drivers should be given a warning label and made completely optional and non-automatic. Optional is optional. "We want a unified support environment" does not help the end user who cannot do his/her homework.

    1. Re:Forced Updates-- What could POSSIBLY go wrong? by drinkypoo · · Score: 5, Informative

      No update cycle is perfect. Problems happen. But being unable to refuse an update, or roll it back, etc., is a recipe for problems galore.

      You can do all of those things, although the means are extremely non-obvious.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:Forced Updates-- What could POSSIBLY go wrong? by gstoddart · · Score: 5, Interesting

      This is more about making life easier for Microsoft than it is about giving a damn about users.

      When I forcibly uninstalled the update to Windows 8.1 which started pushing Windows 10 at me, one of the things it said it was doing was adding a piece to monitor and evaluate how well system updates are going. Basically gather metrics on how bad they're doing.

      Microsoft has decided that it's their computer, that if they feel an update needs to be applied they will, and that if it breaks for some users that's an unfortunate side effect of having your customers doing your beta testing ... but thanks for doing our beta testing.

      The trend with computers and electronic devices is for the license to say "you don't own this, and you don't get a say in what we do to it". And people are going to start pushing back when they suddenly find themselves with a broken computer because Microsoft forced an update on them.

      Microsoft isn't going to pay to fix it, they're not going to pay for the loss of productivity. They're simply going to say "bummer", and keep doing it.

      Which if you or I did that we'd be charged criminally under the computer fraud and abuse act or something similar.

      But they have an EULA which says they're allowed to.

      --
      Lost at C:>. Found at C.
    3. Re:Forced Updates-- What could POSSIBLY go wrong? by Falconnan · · Score: 4, Interesting

      True, but that "non-obvious" part is the problem. It should be obvious, clearly labelled, and functional. The fact I can edit the registry and not nuke a computer is great. My father or uncle on the other hand... Just lots of "no". Though, really, I suppose I should thank Microsoft for the job security.

    4. Re:Forced Updates-- What could POSSIBLY go wrong? by Culture20 · · Score: 4, Interesting

      Reading the patch summaries would be nice if most of them weren't a minor variation of "Fixes an issue with Windows on some computers". That's a pretty useless summary.

  3. It fixes itself? by BenJeremy · · Score: 4, Interesting

    Ideally not a true fix, but a workaround, at least.

    At least it doesn't render the users' computers inoperable.

    I got the update just fine... but the Start Menu Item limitation (512 menu items max) is still not fixed with this update.

    Also, the Store and "Movies & TV" windows keep popping up randomly (I believe when I watch something with media player). Very annoying.

    One more thing... why the heck is the titlebar/menu coloring a hot mess? All white? There is a theme out there called "colors" that kinda-sorta fixes the issue, but it won't stick the accent color I assigned. At least it makes the desktop less visually messy. It seems that every iteration of Windows has given users fewer and fewer options to change colors and details of the user interface... while making the supplied themes progressively worse. I should be able to make Windows 10 look like XP, if I want to (I don't want to, really).

    For the most part, Windows 10 is fine... but annoying leftovers from Windows 8 and this interminable menu limitation is driving me nuts.

  4. Re:better wait by Chrisq · · Score: 4, Funny

    thats why I am still waiting three months before installin ... let them go through all the frustrating hassles for me

    My computer will be on the 130,000 th reboot by then you insensitive clod

  5. Re:No problems for me by Macthorpe · · Score: 4, Informative

    It's probably because they fixed it between the Guardian reporting it and Slashdot finally getting around to posting about it.

    http://www.techradar.com/news/...

    --
    "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
  6. Re:No problems for me by WoodburyMan · · Score: 4, Insightful

    "Idiot"? I really don't get the hostility? Honestly I was just saying I didn't have the issue on 4 systems. Nothing more. Nothing less. I don't understand how everyone on this entire thread thinks I'm denying the issue and acting hostile towards me. I rarely comment on /, and this is why. Seems everyone bought a jump to conclusions mat.