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European ISPs Exaggerate Performance; US ISPs Slower But More Honest (itworld.com)

itwbennett writes: New studies of broadband Internet access across Europe and the U.S. published by the European Commission have found that European broadband Internet access providers advertised download speeds of 47.9 Mbps, but only delivered 38.19 Mbps, while U.S. providers delivered more or less what they advertised. But if you want fast fixed-line Internet access, you're still better off in Europe than in the U.S. Average DSL, fiber, and cable Internet speeds in Europe were all ahead of U.S. average speeds, and at lower prices.

24 of 113 comments (clear)

  1. The magic words being by Goose+In+Orbit · · Score: 5, Insightful

    "up to"

    ISPs can get away with pretty much any speed that way

    1. Re:The magic words being by Anonymous Coward · · Score: 2, Informative

      This. I have 160 kbps DSL in Seattle that is advertised as up to 12 Mbps. It sucks paying over $70/month for something not much faster than ISDN.

    2. Re:The magic words being by aaaaaaargh! · · Score: 4, Interesting

      In a sense these speed tests do not really measure the important factors. I don't have a direct comparison, but I'm convinced that the network access is generally way faster for Americans than for most Europeans, even when we (=the Europeans) have nominally faster download speed. The reason is simply that most interesting servers are located in the US.

      As an example, I have a 100 Mbps download / 10 Mbps upload fiber link for 40 Euro/mo., but in reality my download speeds tend to max out at 8-45 Mbps. In speed tests to nearby servers I do get near 100 Mbps, but I rarely need anything local anyway. (We also got an option of 200 Mbps in our country and I wonder what one would need this speed for, especially if the upload speed is not as high as well so it can't be used for bidirectional links.)

    3. Re:The magic words being by Bender+Unit+22 · · Score: 3, Informative

      I can only speak from the view of my small european country. The ISPs got a lot of bad press from their "up to" claims. I don't know if there's actually laws against that sort of advertising now but their sales pitch here in DK has changes, at least with my ISP and they have stopped advertising "up to", I think they only will guarantee 20/5.
      I got a chance to test it just last week were I was about to upgrade my line. Now they only sell what they know I can get. last year(before I cleaned up my installation and removed a lot of wireing), they would only sell me a 40/10, but connects at 45/12.
      So I called them to change the plan and they tested my line and saw that they now could run 50/10 on it and when I asked into it(that I got 45/12 when instead of 40/10) he said that most likely I would get 55/12, but they clearly would not promise it and I had to drag that answer out of him, and they didn't sell me a 60/10. I later tried their online form for changing my line and it seemed to do a new connection test and even though the order page had selections up to 100/20, I could only select 50/10 in the order form.

      But apparently this is not how all ISPs across the EU operate yet. :)

    4. Re:The magic words being by Anonymous Coward · · Score: 4, Interesting

      > even when we (=the Europeans) have nominally faster download speed.

      Been there, done that. It's the students wandering from nation to nation, providing cheap laber but also buying Terabyte USB drives and saturating them with Bittorrent. I spent a few years working in the EU recently, and in *every flatshare* or B&B or cheap hotel I stayed at, there was always at least *one* idiot sucking all the available bandwidth with Bittorrent.

    5. Re: The magic words being by PopeRatzo · · Score: 4, Funny

      I've been to Seattle, and it's probably better for everyone if they don't get faster internet.

      I mean, five dollar coffee, utilikilts and grunge. Don't nobody need Seattle on the information superhighway.

      --
      You are welcome on my lawn.
  2. I'm happy with my european ISP by Anonymous Coward · · Score: 2

    I'm getting billed around 18€ monthly for 15/15Mbps internet and VOIP. I've never had any big issues with the advertised speed (Upload is actually 19Mbps sustained for some reason, means I can max out upload and download simultaneously and using fq_codel to track connections it's still manageable on the latency side).

    More importantly, I use 1 - 1.5~TB of bandwidth a month, and have done so for the last 3 years. That's what I'd rather know. How many of these ISPs have monthly bandwidth limitations and how many of them traffic shape you into oblivion after you hit that cap.

    What's the point in a nice cheap 100Mbit connection if the ISP throttles you after a few days?

  3. The U.S. has tariffed rates. by tlambert · · Score: 4, Informative

    The U.S. has tariffed rates.

    If they don't meet specs on their connection compared to what they contracted the connection at, then they will be crucified.

    This is why, when I lived in an apartment 10 feet too far away from the LATE, the wouldn't give me DSL, and would only offer ADSL. This was in Silicon Valley, where presumably, we'd have good Internet connectivity. They simply weren't willing to risk the legal ramifications, should the sell it to me, and it be 1% too slow, and me taking them to court over it, and them losing their regulatory approval everywhere because of it.

    It looks like Europe is either under-regulated, or under-litigious, compared to the U.S..

    The slow U.S. rollout of higher speeds has more to do with 20 year amortization on equipment, which is standard practice in the telecom industry, and the fact that you only have to be better than the competition to lock up all the consumers in a given market, and there is little competition.

    That, and the U.S. is *big* and sparsely populated for the most part, and Europeans have absolutely no clue at the distances involved, which is why they totally fail on the "public transportation in the U.S." and "Internet access in the U.S." and "Taxi service in the U.S." arguments (you can get a Lyft in Alta, UT -- population 389 -- but if you expect a taxi, don't hold your breath, or expect to pay for it to come out from Salt Lake).

    1. Re:The U.S. has tariffed rates. by serviscope_minor · · Score: 5, Interesting

      That, and the U.S. is *big* and sparsely populated for the most part, and Europeans have absolutely no clue at the distances involved, which is why they totally fail on the "public transportation in the U.S." and "Internet access in the U.S." and "Taxi service in the U.S." arguments (you can get a Lyft in Alta, UT -- population 389 -- but if you expect a taxi, don't hold your breath, or expect to pay for it to come out from Salt Lake).

      For some reason a small cadre of Americans believe that they're different and special.

      Let's ignore the sparsely populated areas for the time being.

      Many of the big cities are as dense as European ones so there's just no excuse for stuff sucking in the cities. But it does.

      Now let's get on to the sparsely populated areas. The USA has a higher population density than Sweden, and Sweden's internet is excellent, so it can't just be a population thing.

      So what about land area? The USA is undoubtedly larger. In fact, the USA is about 20x the area of Sweden. But wait, the USA has 50 states! Looking that up... If Sweden was a US state, then it would be the third largest behind Alaska and Texas. So why do the remaining 48 suck? They are mostly smaller!

      But what about the population density of the states?

      Well if Sweden was a state, it would be the third largest and the joint 16th most sparsely populated.

      So let's take Sweden as the example. It's on average larger and has a lower population density than most of the US states. So based on those, why aren't most US states individually better than Sweden?

      And if you're arguing that it's harder in aggregate then you're literally arguing that economies of scale don't work.

      The US is not particularly exceptional compared to Europe for the majority of it's population. There are some large, exceptional areas like Alaska, but they hardly count to wards the average stats because the number of people there is quite small.

      And if you go state-by-state then it's really not all that different at all, because here are European countries that are harder to wire up than the majority of states yet have better internet access than the majority.

      You have a severe case of Stockholm syndrome with your ISPs. They're crap, and it's their fault.

      --
      SJW n. One who posts facts.
    2. Re:The U.S. has tariffed rates. by Anonymous Coward · · Score: 3, Interesting

      I do not believe the internet is as fast in those sparsely populated areas.

      As someone who has lived in Norway, Sweden and Finland and been hiking in the Northern, really, really sparsely populated areas I can assure you that you couldn't be more wrong. The reason why is the way ISPs are regulated: If you wish to provide internet access in the lucrative high density areas, you must provide the same quality of service in the unprofitable areas.

    3. Re:The U.S. has tariffed rates. by serviscope_minor · · Score: 3, Insightful

      by all means, let's ignore half the U.S. population.

      I think the basic problem is you're an idiot. You couldn't even be bothered to read the rest of my post, instead making snarky comments because my argument doesn't address al the points in the precise order you want them addressed in. Come back when you've grown up a little and are interested in having a proper debate and discussion among adults.

      --
      SJW n. One who posts facts.
  4. I'm always skeptical of claimed performance by Sycraft-fu · · Score: 2

    Particularly since many of the places I see that get talked about for having super-fast Internet seem to post speedtest results for a short distance, on network. That's not really useful because that can just mean that you basically have a big WAN with fast access to your own stuff, but no backhaul to support it. To really have a connection that you can claim gets the speeds advertised, you need to be seeing that speed to a server that is off of the ISP's network, and a few hundred miles/km away in another state/country. If you can get your speeds with tests like that, then you are actually getting what is advertised. If you see great results on the ISP's speedtest server that is 10 miles away but crap to everywhere else, they've sold you a fast link with no backhaul.

    I'm real happy with my connection for that reason. It's 300mbit for $100/month but it really gets that. I see those speeds not just to my ISP's server, but to servers all over the US. Steam downloads go at like 40MB+/sec. So it is expensive to an extent, but I really get the speed I pay for, and I get it to anywhere that can handle it (when you start to talk fast lines the other end is the problem sometimes).

    A fast last-mile means nothing if there isn't sufficient backhaul and peering at all level to support it.

    1. Re:I'm always skeptical of claimed performance by ezdiy · · Score: 2

      That's not really useful because that can just mean that you basically have a big WAN with fast access to your own stuff, but no backhaul to support it.

      Euro internet exchanges can be sort of thought of very cheap, pan-continent WAN. Thousands of smaller ISPs agree to meet at few central dark places in a datacenter, and plug their links to ethernet switches in there. And BGP peer through this (ridiculously fast) LAN.

      Which means pan-european peering is essentialy free if you can get your dark lambda to 3 euro IXes, just rent the fiber. Same thing then works on national level, each country having one or few smaller IX for their language bubbles (to save cost on the lambda to AMS). Only tier-1 (ie not euro/russia) is pretty much always oversold to broadband costumers.

      I'm real happy with my connection for that reason. It's 300mbit for $100/month but it really gets that.

      Thats between 10-20x the cost of the same thing in central to eastern europe (Note that PPP, the consumer prices in those countries are only 50% lower or so compared to US).

      But to servers all over the US.

      And most of canada. Yes, because North America is pretty much one peering "bubble", just like european continent is. Try to iperf it across the ocean, it will be massively oversold at this pricepoint (realistic overseas tier-1 price is about $2-5 per Mbit).

      Problem with your US WAN is that settlement free peering is non-existent in there, i mean on some massive scale, hosting a hyper-competetive bandwidth market. This is because pan-US backhauls ("the fiber") are monopolized by the very same cartel of oligopolies who mainly profit from last mile, and creating an open market there would run against their main source of profit.

      As a result, you can't just "rent fiber" for each IX like you can in europe. So even though your local bandwidth is naturally abundant (given relatively short distances), it is still very costly to the consumer, because the market is cornered.

      tl;dr: Parent thinks internet peering is series of tubes and "north american bw" means "world-wide tier-1 bw". Sorry murrica, but european commies with their central-but-free bw economy won this one.

  5. Re:I've been saying this by Mr+D+from+63 · · Score: 5, Funny

    The EU also cheats the most on broadband emissions testing.

  6. Sweden has been pretty good by MarkusTenghamn · · Score: 4, Informative

    I have lived in the US and in Sweden both in fairly newly built areas. I have also worked in various places related to IT and from experience the internet here in Sweden is much more reliable and faster than that of the US (Comcast). In the US I don't remember ever getting the speed I paid for and it was not unusual for the internet to be terribly slow at times or be completely down. Here in Sweden I currently pay for 100/100 internet and regularly get 95/95 or so which could be because of my own router/wireless etc. On good days it goes over 100/100 which is surprising :D recently I saw one area of Sweden where you could go from 100/10 speeds to 1000/1000 for an extra $20 which is super cheap.

  7. Meaningless comparison to US by tomhath · · Score: 2

    They compare European speeds collected in October 2014 using their own methodology with a report published by the US FCC in April 2014. The US data was probably collected a year earlier than the European data and likely measured the speed differently.

    The report itself notes that speeds in Europe increase by about 25% between 2013 and 2014:

    The average download speed across all countries was 38.19Mbps during peak hours, a 25.7% increase from the previous year, slightly lower than the 39.69Mbps observed during the 24-hour measurement period. Average download speeds have therefore increased by nearly 10Mbps since October 2013, when the figures were 30.37Mbps and 31.72Mbps during the peak and 24-hour periods respectively.

  8. Re:I've been saying this by Vlad_the_Inhaler · · Score: 2

    I am in Europe and have a 50Mb line. Measuring on large downloads where the provider has the capacity - Youtube for example - I have seen over 4MB a second. No false advertising there. It is some time since I last checked the speed simply because I hardly ever download anything large enough for 4 Megabyte/Sec to make a significant difference.

    --
    Mielipiteet omiani - Opinions personal, facts suspect.
  9. Re:Content by sberge · · Score: 2

    This keeps getting repeated whenever the topic is the comparatively poor price/performance ratio of American ISPs. Sure, the average EU population density is higher than that of the USA, but if that was enough to explain the difference, you would expect European prices to vary by population density, since European ISP markets are national. There are several EU countries with lower population densities than the USA. Sweden has a 40% lower population density than the USA and usually scores near the top on rankings of ISP price/performance.

  10. Compare urban to urban, rural to rural? by davidwr · · Score: 2

    What do the speed-comparisons look like if you compare urban areas (say, an urban/suburban area with over 50,000 people in it) in the US to urban areas in Europe?

    What about rural areas to rural areas, counting only those areas within, say, 30 minutes of non-rush-hour drive-time of an urban area.

    What about more distant rural areas?

    --

    Why "30 minutes of drive time"?

    If there are roads that can get you to a city in 30 minutes or less, I would expect there is a not-horrendously-expensive way* to run fiber to your general vicinity and from there a path for decent wired, fixed-wireless, or mobile internet service. I won't assume the same if you are on the other side of difficult-to-cross terrain or if you are a long, long way away from a populated area.

    *Assuming of course that regulatory burdens or private landowners who ether refuse access outright or who see the fiber-operator as their personal gold mine don't make running fiber too expensive to put in. I don't know how it is in Europe but in most of America if the local or state governments sign off on running fiber from "point A to point B through path C" the affected landowners will be paid for an easement (if one does not already exist) but they won't be able to say "no" nor will they be able to demand exorbitant payments for new easements.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  11. Local Cable company honest. by CronoCloud · · Score: 2

    The local small-town-midwest cable company, Mediacom, has always been honest about speeds. In fact, you always get slightly faster speed than what your supposed limit is.

    For example if you had a 10/1 connection, you got something closer to 15/1.5. Now with a 50/5 connection it's more like a 53/7.

    What you don't get is fairly priced TV services. Mediacom's internet and phone services are a good bang for the buck, the TV service....not so much. The situation locally is such that one of the Satellite services has a bundle where the internet is supplied by Mediacom. The other satellite service bundles with the local crap-DSL provider, Frontier. With them you're lucky if they offer you a 6Mbps connection.

  12. Inadequate sample sizes by Shinobi · · Score: 2

    One massive problem with the SamKnows study linked is the fact that the sample sizes are ridiculously small(less than 200 testers, broken down as 136 Fibre, 23 cable and 34 xDSL in Sweden, for example, which is nowhere near representative of actual distribution etc.). There's also no differentiation between various fibre methods. For example, in Sweden, the most common variant is FTTP+ethernet, while in the UK, FTTC+VDSL is very common, yet in this test they are lumped together, which helps skew the numbers for fibre overall.

  13. This is a silly game. by emj · · Score: 4, Informative

    A part of Sweden called Norrland is about the same size as Kansas and has half the amount of people living there, and I still have 1 Gbps in my summer cabin there. But avarage population density has little to do with it, I think Svalbard would win that category though.. :-)

    Backbone investment to remote places has just been very high priority in Sweden.

  14. Let's see how honest is Comcast's speeds. by MtViewGuy · · Score: 2

    I've stayed at my brother's place when his connection to Comcast High-Speed Internet (originally) had 50 mbps download speeds, now 100 mbps download speeds. Using Speedtest.net, I was getting around 44-47 mbps under the old setup and 90-92 mbps under the new setup.

    But now, Comcast is preparing to roll out DOCSIS 3.1 service by 2017; they're converting all of their HD channels to MPEG-4 compression to free up bandwidth space to allow DOCSIS 3.1 service. In theory, DOCSIS 3.1 is capable of around 1 gigabit download speeds; just how fast Comcast will the new service be is still a major unknown, though I think at least 350-500 mbps download speeds is possible.

  15. Re:I did read your entire post. by serviscope_minor · · Score: 2

    even though 6 *other* states have the same population density as Alaska.

    Not sure if moron or liar... though the effect is much the same.

    https://en.wikipedia.org/wiki/...

    And here's an excerpt:

    Rank 50: Alaska (1.6 people/ sq mi)
    Rank 49: Wyoming: (6.0 people/sq mi)
    Rank: 48: Montana: (7.0 people/sq mi)

    I'm not sure why I'm bothering to argue with someone who will loudly state completely false and easily verifiable facts.

    I pointed out that the population density was *vastly*

    And completely ignored the bit where I went state by state. Sweden as a state is 3rd largest by size and about 16th in population density. Why aren't the remaining 33 states which are both smaller AND more densely populated doing better?

    The answer is that idiots like you keep on closing your eyes and insisting that America is so special that it must have bad internet access.

    You ignored the major premise that the infrastructure is not government owned, as it generally is in Sweden

    Hahahahaha. My entire argument was that poor internet infrastructure is not due to size or population density. You giving it another cause is actually agreeing with me. You appear to be so dim ---that despite spouting wildly incorrect facts and figures, ignoring half of what I write so that you can angrily argue against the other half---that you haven't even realised you're actually supporting my argument.

    Well done: you have literally conceded my point that it's neither size nor population density that's the problem. Can you now stop just making stuff up angrily now you know you agree with me?

    --
    SJW n. One who posts facts.