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Do Not Call 911! The Life and Death of an Amazon Warehouse Temp (huffingtonpost.com)

theodp writes: Earlier this week, Amazon sicced former White House Press Secretary Jay Carney on the NY Times and the ex-Amazon employees that were interviewed for the NYT's brutal August 2015 article about Amazon's white-collar workplace culture. So, one can hardly wait to see how Amazon and Carney will respond to The Life and Death of an Amazon Warehouse Temp, Dave Jamieson's epic new HuffPo piece on what the future of low-wage work really looks like. Jamieson tells the heartbreaking tale of Jeff Lockhart Jr., who through some workforce sleight-of-hand was working-at-Amazon-but-not-entitled-to-Amazon-benefits when he met his maker after he collapsed in aisle A-215 of Amazon's Chester, VA fulfillment center and laid unconscious beneath shelves stocked with Tupperware and heating pads.

Lockhart, whose white work badge distinguished him as a member of the Integrity Staffing Solutions temp worker caste as opposed to a blue-badged Amazon employee (Google yellow-badged its benefits-less temp workers), sadly left behind a wife and three kids, the oldest of which is legally blind. Jamieson writes, "Whoever found Jeff on the third floor apparently alerted Amcare, Amazon's in-house medical team, which is staffed with EMTs and other medical personnel. In the event of a health issue, Amazon instructs workers to notify security before calling emergency services. An employee brochure from a facility in Tennessee, obtained through a public records request, reads: 'In the event of a medical emergency, contact Security. Do Not call 911! Tell Security the nature of the medical emergency and location. Security and/or Amcare will provide emergency response.'" If you're pressed for reading time, Salon's Scott Timberg has a nice TL;DR recap.

2 of 284 comments (clear)

  1. Re:Robots by Fire_Wraith · · Score: 5, Insightful

    According to the one article, he was already making $12 an hour, which is well above minimum wage in Virginia. I'm sure we could debate whether his benefits were adequate or not, but probably the biggest challenge he faced seems to have been making the cut to be a permanent rather than seasonal/temp worker.

    Even that aside though, I don't think keeping the minimum wage down is going to do anything but delay the inevitable. As robots get cheaper, what are we supposed to do, keep lowering it even further to keep pace?

    The bottom line is, no matter where the minimum wage lies, the day will come where we just don't have any work available for people like this guy - not because he's lazy, or doesn't want to work, but simply because he has no skills at tasks that a machine can't do better and cheaper. What do we do then? He still has to eat, as do his kids.How is he supposed to make a living, in a world where robots gather the raw materials, process them in factories, drive the delivery trucks, etc?

    At some point we'll probably have to start talking about switching to a Guaranteed Basic Income, or something similar, because there just won't be enough demand for unskilled/low skilled human labor anymore.

  2. Re:Pretty standard procedure on a large campus by MerlynEmrys67 · · Score: 5, Insightful

    I'm not even in a large office building. Imagine you call 911 and say please come to the door of "Company". Firetruck shows up goes to the front desk and they don't even begin to know where to send them. Calling security/front desk lets someone who isn't paniced fill in the details on where to go and how to get them to the site of the problem. Complaining that Amazon says to contact security first is stupid and shows that the person writing the article has never worked in a corporate environment in their life or they wouldn't write it up this way...

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