Debt Collectors Sneaking Robocall Exemptions Into Budget Bill
TCPALaw writes: Hate robocalls? In July, the FCC tightened the rules regarding robocalls to cell phones, especially debt collection calls (in particular limiting calls to wrong numbers or to anyone who is not the debtor). Now the debt collection industry is getting their revenge by sneaking in a massive exemption (see section 301 on page 10 to the PDF) to the the FCC's rules that would expressly permit debt collection robocalls to cell phones (and even collect calls!) for student loans, mortgages, taxes, and any other debt owed or guaranteed by the government. Time to make a few phone calls myself to some senators. The Senate switchboard is (202) 224-3121 or go to senate.gov to find the number for your senators. This may come up for a vote in 24 hours or less.
After I was out of work for two years (2009-2010), and preparing to file for Chapter 7 bankruptcy in 2011, a debt collector got nasty by ignoring my letter not to call and kept calling me. So I decided to play hardball. I kept hitting redial to tie up his phone line until he agreed to talk to me. After ten hang ups in five minutes, he finally gave in and stopped calling me.
For Instance:
- Be in the Military
- Get injured on the job, maybe fall and break four ribs in your back, just supposing here
- Go to a civilian hospital that has agreed to accept the military payment as payment in full, any hospital that accepts Medicare has to
- Go about your life getting stationed overseas
- Return to the States after 5 years and try to buy and house and discover the that Hospital fucked up and marked the bill as unpaid, turned it over to a bill collector and not only can you not get approved to buy the house the damn bill collector starts harassing you and your wife with phone calls day and night.
- Hospital finally admits bill was in error but sorry they sold it to the bill collector so not their problem and the damn bill collector ain't gonna stop calling
Now tell me how paying my bills kept the calls away???
If only that was what actually happens. I keep getting robo calls from debt collectors for a student loan that predates my birth. Even after explaining that they have the wrong person they still call for about 2 months and then sell it to someone else who keeps calling.
Time to offend someone
Yes, they do. We get a message at least weekly for the former residents of our house, trying to collect various debts. Note, I've lived there over 9 years and we still get those calls. It's basically harassment, but there isn't much I can do because it's a bunch of different debt collectors, rather than just one company.
You can prepare a standard form letter and send it to every debt collector which calls. You can use this one-
I am writing in response to your letter or phone call dated (DATE). I do not believe that I owe this debt or what you say I owe.
Pursuant to the Fair Debt Collection Practices Act, Section 809(b), Validating Debts:
“If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.”
I respectfully request that you provide me with the following:
1. The amount of the debt;
2. The name of the creditor to whom the debt is owed;
3. Verification or copy of any judgment (if applicable);
4. Proof that you are licensed to collect debts in the state of [STATE] 5. Proof of the last payment made on the account.
I am asserting my rights under the federal and state Fair Debt Collection Practices Acts and the Fair Credit Reporting Act, including these rights:
Because I have disputed this debt in writing within 30 days of receipt of your initial notice, you must obtain verification of the debt or a copy of the judgment against me and mail these items to me at your expense.
You cannot add interest or fees except those allowed by the original contract or state law.
Any attempt to collect this debt without validating it violates the FDCPA.
Also be advised that I am keeping accurate records of all correspondence from you and your company, including recording all phone calls, and I will not hesitate to report violations of the law to my State Attorney General, the Federal Trade Commission and the Better Business Bureau.
I have disputed this debt. Therefore, until it is validated, your information concerning this debt is assumed to be inaccurate. Accordingly, if you have already reported this debt to any credit-reporting agency (CRA) or Credit Bureau (CB), then you must immediately inform them of my dispute with this debt. Reporting information that you know to be inaccurate or failing to report information correctly violates the Fair Credit Reporting Act 1681s-2. Should you pursue a judgment without validating this debt, I will inform the judge and request that the case be dismissed based on your failure to comply with the FDCPA.
Finally, if you do not own this debt, I demand that you immediately send a copy of this dispute letter to the original creditor so they are also aware that I dispute the debt.
Sincerely,
[Your Name]
If they contact you again after receiving such a letter, even once, you can sue them. Up to $1000 per incident. Plus they would have to pay big fines $50-100k to the government as well. It's enough of a deterrent that I have never been contacted again after sending such a letter.
Even those who arrange and design shrubberies are under considerable economic stress at this period in history.