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Fury and Fear In Ohio As IT Jobs Go To India (computerworld.com)

ErichTheRed writes: A company called Cengage Learning now joins the Toys 'R Us, Disney and Southern California Edison IT offshoring club. Apparently, even IT workers in low-cost parts of the country are too expensive and their work is being sent to Cognizant, one of the largest H-1B visa users. As a final insult, the article describes a pretty humiliating termination process was used. Is it time to think about a professional organization before IT goes the way of manufacturing?

17 of 607 comments (clear)

  1. Re:Professional organization? by Anonymous Coward · · Score: 5, Insightful

    A better choice would be to cut the h1b program and start an immediate investigation of the companies involved. But what will happen instead is an expansion and our political class looking the other way.

  2. Re:Professional organization? by BarbaraHudson · · Score: 5, Insightful

    You mean "union"? No, thanks. I can take care of myself. I don't need someone to hold my hand.

    Not yet ... give it time.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  3. Re:Professional organization? by Anonymous Coward · · Score: 5, Insightful

    > I don't need someone to hold my hand.

    Yes you do, actually.

  4. Re:A professional IT organization? by DigiShaman · · Score: 5, Insightful

    WTF are you talking about?! Tier 3 and 4 (specialized) jobs are being outsourced to India too. If it's cloud computing, there is ZERO incentive to pay US wage levels when the staff is effectively performing remotely anyways. Anything from networking, Windows/*nix administration, to running the entire enterprise VMWare stack; all of it going overseas. About the only thing that remains is executive staff and grunts that rack-n-stack equipment in a data center.

    --
    Life is not for the lazy.
  5. Re:Professional organization? by Anonymous Coward · · Score: 5, Insightful

    ...you say until your job is off-shored, and you can't find another one because they've all been off-shored too.

    Professional organization doesn't mean union. It means lobby group. Less focussed on helping individuals with their specific conditions and pay - no direct contact with an employer - but focussed on highlighting the issues, raising awareness of the benefits of a good, strong, local IT workforce, and playing the campaign donation game.

  6. Not a union, a professional organization by ErichTheRed · · Score: 5, Interesting

    I already see the posts coming in saying "No union for me, thanks, I can take care of myself." I honestly used to think that, back when companies were only outsourcing routine tasks and qualified people were still being treated well everywhere. All I can say is, just wait until you're 40 or end up at one of these places offshoring their entire IT department. I am incredibly lucky and (for now) have a great senior-level position doing systems engineering work. However, between age discrimination, the loss of entry-level work, and the relentless drive to offshore anything that costs real money, we run the risk of driving talented people away from IT.

    Here's my idea -- form a profession similar to the one engineers have and a related trade guild, not a traditional labor union. Unions will never fly with the Libertarian, lone wolf, I'm-better-than-everyone-in-my-field crowd. It would have to be structured around the professional licensure model, like the AMA. The AMA and related organizations keep doctors employed and making serious money. How do they do this?
    - Limiting labor supply by not allowing new medical school slots to be opened
    - Paying for laws their members need passed, such as forcing recent health care reform to rely on the insurance model that keeps their reimbursement rates high
    - Ensuring quality of profession members by licensing new medical school grads, and training them through residency and fellowship programs
    - Requiring continuing education

    I would say the biggest benefit to members of the profession would be standardizing basic education. I'm not talking about handing Microsoft or Oracle or Google the reins, I'm talking about making sure people understand the fundamentals of IT and development, not just how to feed code into the magic black box. This would mean evil tradesy things like apprenticeships and OJT for new members, but it would ensure that we wouldn't get the typical MCSE bootcamp or coder academy graduates who only know one way to solve a problem.

    The first step beyond getting people to agree would be to basically do what the other professional organizations do -- take up a collection and pay for laws to be passed limiting the ability to offshore work. It's time we admit that the only way to get anything passed in Congress is to pay for it, and lobbyists are the equivalent of handing lawmakers paper bags of money.

    To make this fair to employers, they would need to get something too. I would say the best approach would be to promise no union style work rules would be enforced, while quality would be maintained by self-regulation. I think it's horrible that someone can screw up a job so badly they get fired, then just clean up their resume and get another job without any repercussion -- and I've seen this happen many times. If companies could be assured that their job would get done without the need to bring it back onshore to clean it up at consulting rates, they'd be open to this possibility.

  7. Where do the consumers come from? by PeterM+from+Berkeley · · Score: 5, Insightful

    If no one in the US has a good job to earn money to buy things with, how is anyone in America going to "consume" anything?

    No jobs, no money in consumers hands, no demand.

    What "rest of the economy" is left after all the good jobs have gone overseas?

    --PM

  8. Re:short the stock by murdocj · · Score: 5, Insightful

    Nonsense. It isn't a company behaving rationally. It's executives who know that making the company bottom line look better for a few quarters means big bonuses. They can then move on with a great story about how the great job they did before the company crashes and burns.

  9. Re: short the stock by Forgefather · · Score: 5, Insightful

    Except this is bullshit. Consumers only benefit from reduced prices to a point because they have to be able to afford fixed costs such as insurance, food, and rent. Fixed costs that have skyrocketed in recent years. An iPhone being 20$ less means nothing to a family that may have 100$ a month in discretionary income after taxes.

    The healthiest economies in the world are the ones that rigorously maintain the middle class because the amount of money in the global economy means precisely dick after people's fixed costs are being met. What matters most to the economy is that money is able to freely flow through as many people as possible because when money changes hands value is created. This isn't about a few hundred thousand jobs. This is about entire communities being impacted because the buying power of the average american is being undermined by cost cutting measures, and as more and more people approach their discretionary income margins the more the economy suffers as there is less capital for luxuries and investment in new technologies.

    It is simply stupid to suggest that the economy losing middle class jobs is somehow a benefit.

    --
    "There are lies, there are damn lies, and there are statistics"
  10. Re:A professional IT organization? by lgw · · Score: 5, Interesting

    The automation is in the US factories. US manufacturing output has never fallen, decade-over-decade. US factories have become more and more automated first as jobs went overseas, and now China is seeing declines in outsourced-from-US jobs, as the robots are taking over and manufacturing increasingly returns to the US, job-free. The outsourcing of manufacturing jobs from the US was a temporary measure, slowly dwindling.

    IT is at the front of this curve (unless you're a software dev, but I don't think of that as "IT"). The writing has been on the wall for years, and the destination is inevitable. Plan accordingly.

    This is what technology is: efficiency. This has been happening for over 300 years, it's not going to stop now.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  11. Re:worked out well for manufacturing, right? by Anonymous Coward · · Score: 5, Insightful

    > A friend of mine who can't get recruiters to leave him alone

    Recruiters will take any warm body they can shoehorn into a job, as long as 1 or 2 of the required acronyms appear on your resume.

    I'm always flabbergasted by people who say the job market must be great, because of all the recruiters calling them. First of all, those recruiters all get the same leads so you may be contacted by 3 or 4 for the same job. Secondly, they will chase you regardless of your qualifications because they are paid on commission. Third, they are not your friend. They are there to make money by supplying "human capital" to the Evil HR departments who haven't a clue about how to find good qualified people themselves.

    Recruiters are nothing but leeches. They have a huge turnover rate because nobody in the game can stand the stink for long.

  12. No no no by s.petry · · Score: 5, Insightful

    Doctor and Lawyer salaries are through the roof because those are two of very few jobs that can not be outsourced to a third world country. If Blue Cross could ship you to Haiti for a 40c an hour doctor you don't think they would?

    Welcome to the "Global Economy". You have heard all about it I'm sure, and how great it is. A real Utopia where everyone benefits. Assuming of course you are already extremely wealthy, because the rest of the people are expendable. As long as a company can stay afloat using dirt cheap labor, they will. Zuckerberg won the lottery, nothing more. That is your shot to getting out of the cesspool we are creating by complacently watching the government be run by the same people profiteering.

    History is cyclical, we have seen this all before. The same result will come eventually, because people never learn to learn from history.

    --

    -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  13. Re:You can't will the free market to your desires by Xyrus · · Score: 5, Insightful

    No 'professional organization' is going to stop free market forces.

    Ah yes. The free market. That wonderful ideal the true red-blooded 'murican idolizes, regardless of how hard or how often it bends them over. In fact, they beg for more as they continually elect these "real Americans" back into office again and again no matter how badly they get screwed by them.

    The free market. Capitalism. Nonsense. It all ends up, one way or another, of stealing from you and giving to the few. I bet those company execs agonized terribly over doing this. I'm sure they all gave a sociopathic chuckle when they cooked up how they were going to shaft their employees while giving themselves a tasty little bonus since making 1000x the average worker just isn't enough to build a house made of money.

    Many have tried, all fail eventually. What you're up against is labor arbitrage, brought about by the globalization of the workforce. It first started in blue-collar professions; with advances in technology it has moved to knowledge work as well. Instead of thinking about India being some distant country think of it like the business next door, competing for the business that your employer provides. Why would a customer pay 3x for your employer's output than they would the Indian company? Do you think passing a law that prevents the business next to yours from competing would ever work?

    Of course not, because you know just as well as I do that any such legislation would either be lobbied into uselessness or have so many loopholes you'd swear it was a sweater. Congress is a free market. The lobbyists have known this for decades and the Supreme Court all but legalized paid for politicians. Few, if any, give a rat's ass about me, you, or the American people. As long as Wall Street keeps the money flowing into SuperPACS and Congressional pockets, they can continue the "Us vs. Them" bullshit and stay in office.

    Aside from that though, you're argument is ridiculous. Basically you're saying if you accept the same pay as someone working in a third world shithole, you can keep your job. But you can't because in this country we actually have laws and regulations regarding health and pay, things that third world shitholes don't have to care about. Somehow, I don't think repealing labor laws and turning America into a land of suburban third world slums to feed the corporate fat asses their million dollar bonuses is going to work out well.

    --
    ~X~
  14. Re:How will that "professional organization" be... by Required+Snark · · Score: 5, Interesting
    Unions have been unable to oppose outsourcing because the Republicans have destroyed union power over the last 50 years or so. So called "right to work" legislation and other forms of legal (and illegal) union busting resulted in lower union membership, which means lower amounts of political donations and smaller voting blocks. The end game on this is Citizens United which means that the American oligarchy can spend as much dark money as they want to buy as much political power as they can get. Money doesn't always buy elections or politicians, but if one side outspends their opponents by large enough amounts for a long enough period of time they can change the rules of the game. Which they did.

    Here is a example from blue collar middle America. In the Midwest food processing, such as meat packing, used to be unionized. The unions were pretty much wiped out by the Republicans. Who got those jobs? Undocumented workers, mostly Spanish speakers. It's not like citizens went from being union workers to non-union workers. Citizens were replaced by non-citizens because they were less expensive to start out with, and undocumented workers will never complain about illegal treatment or dangerous working conditions. That's why there are so may relatively new Spanish speaking communities in places like Kansas, Ohio, Oklahoma, Nebraska, etc. And it's also why Trump is able to scream about "illegals" and get so much traction. The real perpetrators are the Republicans and massive corrupt big business interests.

    If you haven't lost your job yet it's just because they haven't gotten around to you yet.

    --
    Why is Snark Required?
  15. Re:A professional IT organization? by Anonymous Coward · · Score: 5, Insightful

    > If it's cloud computing, there is ZERO incentive to pay US wage levels when the staff is effectively performing remotely anyways.

    if you believe this then i have a bridge to sell you :)

    i've worked for countless companies over the years that have tried to outsource to India (and China, and the Philippines, etc.) and every single one of those projects was a disaster. the majority of those programmers are nothing but bad code monkeys who write terrible code and even worse documentation. the ones worth hiring are getting top dollar themselves. then you get to try to coordinate a project with people on the other side of the planet and who are 12 hours off from your work day. if you want to make it work you need to send some of your people over there to actually lead the team- and even then the results are rarely worth the trouble. the main problem- at least to India and China- is that they're often taught through rote memorization. if a problem comes up that requires a novel solution, or if you are trying to troubleshoot an obscure issue- they lack the skills to solve the problem.

    you'll get much better (higher quality and far more creative) work when you outsource to places like Poland and Ukraine- but then you often run into language barriers.

    for every company that outsources- there are 10 new startups looking to hire people.

    people have been sounding the death knell for IT workers in the US for the last 20+ years. if you think it's going to happen any time soon- well- let's just say I'm not going to hold my breath :)

  16. Re: short the stock by Sri+Ramkrishna · · Score: 5, Insightful

    It's funny how executive jobs are don' seem to be off shored.. I would think a CEO from India would be cheaper for the company.

  17. Re:How will that "professional organization" be... by sociocapitalist · · Score: 5, Informative

    One problem with unions is they pit Americans against Americans. When an automaker wants to open a factory in the South, which is still America btw, the unions protest. So they are too extreme in their protectionism and that pisses off a lot of people. Same with Boeing, they wanted to build their next plane in like Tennessee or something, the unions went on strike.

    The other big perceptional problem is that unions protect lazy and ineffective workers. Protecting against unfair business practices is one thing, but the stereotype of the union requiring 3 guys standing around watching 1 guy dig and 1 guy hold a "SLOW" sign (road construction) is just too damning. That's not what we need or want, because once again, that goes beyond protecting Americans and into dividing us. Paying 4x the labor cost (for that example) is a cost that the rest of us have to absorb, and that sucks. Then people start thinking, "Oh, I know why high speed rail is so goddamn expensive... fucking unions!" And they have a point. It's really unions plus excessive environmentalism.

    Things we have because of unions:
            Weekends
            All Breaks at Work, including your Lunch Breaks
            Paid Vacation
            FMLA
            Sick Leave
            Social Security
            Minimum Wage
            Civil Rights Act/Title VII (Prohibits Employer Discrimination)
            8-Hour Work Day
            Overtime Pay
            Child Labor Laws
            Occupational Safety & Health Act (OSHA)
            40 Hour Work Week
            Worker's Compensation (Worker's Comp)
            Unemployment Insurance
            Pensions
            Workplace Safety Standards and Regulations
            Employer Health Care Insurance
            Collective Bargaining Rights for Employees
            Wrongful Termination Laws
            Age Discrimination in Employment Act of 1967
            Whistleblower Protection Laws
            Employee Polygraph Protect Act (Prohibits Employer from using a lie detector test on an employee)
            Veteran's Employment and Training Services (VETS)
            Compensation increases and Evaluations (Raises)
            Sexual Harassment Laws
            Americans With Disabilities Act (ADA)
            Holiday Pay
            Employer Dental, Life, and Vision Insurance
            Privacy Rights
            Pregnancy and Parental Leave
            Military Leave
            The Right to Strike
            Public Education for Children
            Equal Pay Acts of 1963 & 2011 (Requires employers pay men and women equally for the same amount of work)
            Laws Ending Sweatshops in the United States

    If you have ever benefited from anything on that list then you should stop whining about unions and start realizing that without organized workers standing up for themselves the middle class is going to join the lower class in being ignorant and dirt poor.

    --
    blindly antisocialist = antisocial