Slashdot Mirror


ISIS Help Desk Assists In Covering Tracks (cnn.com)

An anonymous reader writes: The ISIS terror group appears to have 5 to 6 members offering 24-hour support on how to encrypt communications, hide personal details and use apps like Twitter while avoiding surveillance. It's kind of like a 'help desk,' though not an actual call center hiding in the hills. It is a group of IT specialists answering questions from locations spread out all over the world, according to Aaron Brantly at the Combating Terrorism Center at West Point. It has been find out that the advice is largely being relayed on an ISIS channel on Telegram, a messaging app that has become popular among members of the group because it allows for special secret chats. The jihadi help desk has lengthy training manuals, and Brantly has reviewed over 300 pages of training documents and roughly 25 YouTube videos that provide tips to evade intelligence agencies and law enforcement.

29 of 145 comments (clear)

  1. ISIS help desk prompts by JoeyRox · · Score: 5, Funny

    I have to break out my ISIS helpdesk post again:

    Welcome to the Daesh hotline. Please listen carefully to the following message as our options have changed.
    Press 1 for information on how to encrypt messages sent to members of your terrorist cell
    Press 2 if you're a suicidal bomber and are having trouble detonating your device
    Press 3 if you're an oppressed female who would like to sign up for our next Perl Programming Bootmap
    Press 4 for tips on how to write terror and/or hate messages in 140 characters or less
    Press 5 to voice your displeasure with systemd
    Or Press 0 to speak with a member of the Bush family for further assistance

    1. Re:ISIS help desk prompts by Howitzer86 · · Score: 4, Funny

      [2]

      Please wait while we remotely access your devi

    2. Re:ISIS help desk prompts by PopeRatzo · · Score: 5, Funny

      Welcome to the Daesh hotline.

      "My name is Brad. First, let me say I'm sorry that you're having trouble with our service today. To whom am I speaking?"

      --
      You are welcome on my lawn.
    3. Re:ISIS help desk prompts by Zero__Kelvin · · Score: 2

      No, it would depend on if you have been around long enough to know why the latter is funnier, or indeed, why it makes any sense at all.

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    4. Re:ISIS help desk prompts by ShanghaiBill · · Score: 4, Insightful

      would have modded you up if you had written something like devi^%E$^ instead of just devi

      Modern digital protocols don't generate static or line noise. This isn't 1992.

  2. ISIS fighters can get paid up to 700 USD/month by fustakrakich · · Score: 2

    They get free housing, food, a full on welfare system... These guys are running a solid business.

    --
    “He’s not deformed, he’s just drunk!”
    1. Re:ISIS fighters can get paid up to 700 USD/month by ClickOnThis · · Score: 4, Insightful

      These guys are running a solid business.

      The overwhelming majority of their revenue is acquired through theft.

      I'd hardly call that a "solid business."

      --
      If it weren't for deadlines, nothing would be late.
    2. Re:ISIS fighters can get paid up to 700 USD/month by Anonymous Coward · · Score: 5, Funny

      These guys are running a solid business.

      The overwhelming majority of their revenue is acquired through theft.

      I'd hardly call that a "solid business."

      Wall Street would beg to differ!

    3. Re:ISIS fighters can get paid up to 700 USD/month by Nidi62 · · Score: 2

      They get free housing, food, a full on welfare system... These guys are running a solid business.

      Easy to find free housing when you kill or kick out the people who were living in said housing. Next you are going to say ISIS is full of ladies men because it's so easy for them to get a wife....

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    4. Re:ISIS fighters can get paid up to 700 USD/month by bobbied · · Score: 2

      They get free housing, food, a full on welfare system... These guys are running a solid business.

      Maybe, but once you are working for them, there is no leaving. Oh, and the retirement plan sucks because it is always blowing up.

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    5. Re:ISIS fighters can get paid up to 700 USD/month by ColdWetDog · · Score: 3, Funny

      OTOH, their contributions to the pension fund tend to run a little light.

      --
      Faster! Faster! Faster would be better!
    6. Re:ISIS fighters can get paid up to 700 USD/month by MouseR · · Score: 2

      That's because the CIA and Halliburton (/Backwaters) only accepts US currencies for their weapons drops.

    7. Re:ISIS fighters can get paid up to 700 USD/month by fustakrakich · · Score: 2

      It makes no difference. I'm just saying to set the bullshit ideology aside and realize these guys are in it for the money. Tactics are a separate issue.

      --
      “He’s not deformed, he’s just drunk!”
    8. Re:ISIS fighters can get paid up to 700 USD/month by XxtraLarGe · · Score: 2

      Where do you think the US government's revenue comes from?

      Yeah, but when the US government does it, it's *different*.

      --
      Taking guns away from the 99% gives the 1% 100% of the power.
    9. Re: ISIS fighters can get paid up to 700 USD/month by Nidi62 · · Score: 2

      Those settlements are one of the biggest roadblocks to peace in Palestine and Israel. Personally I think the US should cut off aid to Israel until settlements at least stop expanding

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  3. We need an excuse to outlaw encryption again? by Opportunist · · Score: 4, Insightful

    I bet my rear end that no later than tomorrow we'll get to hear about how we have to outlaw telling people how to use encryption and how to avoid being tracked on the internet.

    I am confident that we can rely on Cameron to not disappoint us.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  4. Experience by Tablizer · · Score: 2

    I wonder if they can help me get the snoopware out of Windows 10. Sounds right up their alley.

  5. ITCrowd by esperto · · Score: 5, Funny

    ISIS member: "hello, my bomb vest won't explode, what do I do?"
    ISIS Hotline: "have you tried to turn it off and on again?"
    ISIS member: "no, wait----" BOOOOM
    ISIS Hotline: "God dammit, everytime..."

  6. Re:Encryption is a weapon by Hydrian · · Score: 3, Funny

    Have you ever tried to compile it from source? :-D

    --
    No good deed goes unpunished.
  7. The trouble is they're right by rsilvergun · · Score: 5, Interesting

    If we're going to have a world where the conversations of private citizens cannot be eavesdropped on then it's a natural by product that criminals and terrorists will also benefit from this. You can't have one without the other. If we knew the terrorists from the legit citizens we could block them from using encryption, but if we knew that we wouldn't be having this conversation, now would we?

    What I've found is that it's mostly right wing folks who want these laws. In America the solution is to point out that encryption control and gun control are basically the same thing. They don't like gun control, so it shuts them up. I'm largely indifferent either way. I'm more concerned about economic issues like H1-B and guest worker programs and the high cost of my child's education.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:The trouble is they're right by njnnja · · Score: 2

      encryption control and gun control are basically the same thing

      Except that the Constitution is quite clear that Americans have certain rights with respect to Arms, backed up by hundreds of years of case law supporting those rights, but it is silent about the question of rights to use ciphers and codes. So when talking about laws they are very different things entirely.

    2. Re:The trouble is they're right by Sowelu · · Score: 2

      I was going to bring up the 4th amendment, since encryption and ciphers are certainly part of being secure in one's person, house, papers and effects, but it does explicitly say you're protected against unreasonable search and seizure--not ALL search and seizure. I couldn't confidently argue one way or the other about what the founding fathers' opinions on effectively-unbreakable encryption would be.

      Then again the 2nd amendment also talks about guns in the context of well-regulated militias, so who even knows.

    3. Re:The trouble is they're right by operagost · · Score: 2

      The funny thing is that back in the Clinton era, they classified strong encryption as a munition to keep it from being exported and inadvertently gave it second amendment protection here...

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
  8. Re:Encryption is a weapon by bfpierce · · Score: 2

    You've heard of deaths due to it's use, which is the point. Guns don't aim at people and then go off by themselves, which is the same for every weapon, ever.

  9. Re:Encryption is a weapon by burni2 · · Score: 2

    SARKASM
    To demonstrate to one the difference between the meaningful kill potential of an assault rifle and encryption would be a crime! And from your POV it would be two!

    And I hope that you have read the news that the french/belgium ISIS-terrorists used unencrypted communication to execute their plan.

    Using your rational unencrypted communication would therefore also constitute as a crime. Because of no meaningful difference.

    I hope you somehow begin to understand the real differences between things and come down from your extremist views.

    And btw:
    "bring 2 water melons, 10 eggs and a pack of peanuts"

    is a chiffre that translates to:
    - two bombs
    - 10 hand granades
    - and 5000 shots AK47 amunition

    Beware of Granny Uncanny! She brings water melons and terror.

    Where you really need to look at:
    All these three letter acronyms can search billions of messages but fail to find the real important ones.

    Often also ignoring real crime like illegal arms and explosives trade.

    Terrorism is really nothing virtual, it needs the physical factor and especially the french government(Holande & Sarko) watched it happen.

    But they did nothing about the many illegal automatic and semi-automatic weapons that were and are in the hands of criminals in many suburbs of french cities.

    When their policemen cried for help because they are fired uppon with automatic weapons and also being outnumbered they did some "action" but without a strategy everything is deemd to be useless actionism and quickly forgotten.

    They even did not increase the policeforce to put the law back into rule, but they reduced the policeforce.

    And Mr. Sarko is known for this kind of two sided behaviour.

    The suburbs of france' and belgium's big cities are the place where those weapons came from.

    Just search the news for Marseille and suburbs.

  10. My name is.... by bobbied · · Score: 2

    Hello "Fellow Jihadi warrior of peace"! My name is Peggy, how can I help you with your terror related problem today?

    In order to better serve your Jihad needs, please make a selection from the following menu of options....

    Press 1 if you would like to suggest an evil plot to frighten the world. (Note, we are not accepting ideas involving Paris at this time due to local personnel availability)

    Press 2 if you need help with communications, configuring computers, finding a place to charge your phone or getting a cell signal.

    Press 3 if you need help with explosive devices, destroying alarm clocks or need to schedule detonation call time.

    Press 4 if you would like to enroll in Obama care, pay your IRS fines, or file your taxes.

    Press 5 if you need help submitting pictures and video (staged or real) of collateral damage to Al Jazeera and other sympathetic media outlets like ABC, CBS or NBC or getting advice on how to artificially inflate casualty counts, civilian deaths or harm to women and children.

    Press 6 if you would like to report a violation of sharia law, including women driving, tight fitting clothes in public, bare ankles, eating during Ramadan or desecration of the holy book by your neighbors.

    Press 7 if you need the locations of your nearest Jihad training/testing facilities, schedule your next jihad certification test session or check on your certification status.

    Press 8 if you need advice on how to avoid Russian, French and other country's activities including bombs, leaflets and laser designators.

    Press 9 if you are a useful idiot, US citizen, or other foreign national who wants to throw their life away on a war that will never be won and save us the trouble of killing you ourselves...

    Press 0 to hear this list again in Arabic, Farsi or Russian.

    Or stay on the line to be connected to your nearest CIA operative acting like an agent of Jihad. Please be prepared with your exact location, including latitude and longitude good to at least 4 decimal places, full name, photo and desired emergency contact for BDA assessment purposes.

    --
    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  11. Re:Encryption is a weapon by UnknownSoldier · · Score: 2

    Ho Le Fook, I can't believe someone is this fucking stupid.

    **EVERYTHING** can be _misused_ as a weapon, dumb@$$. You don't ban tools simply because a few retards mis-use them. i.e. Cars cause more death then guns, or drinking too much water causes poisoning, etc.

    Encryption was NOT designed to kill people, only facilitate communication.

    Unlike assault rifles whose sole purpose is to kill, maim, or cause fear.

    If you want to shut ISIS down then shut down the profit. Beat them at the financial war and education, because violence only begets more violence.

  12. Anonymous by GeekBoy · · Score: 2

    Now, Anonymous should be finding these 5-6 guys, discovering their true identities and sending that information to the CIA while knocking them off the internet and locking them out of their account (while turning over their account credentials to the CIA as well.)

  13. Drug money finances the development of darknets by Macdude · · Score: 2

    As long as drugs remain illegal there are people with deep pockets developing methods to communicate while avoiding police/government interception. These same methods can be used by groups like ISIS.

    Just wanted to throw that out there for people to think about.

    --
    "Grab them by the pussy" -- President of the United States of America