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Is Wikipedia's Popularity Causing Its Decline?

HughPickens.com writes: Researchers Halfaker, Geiger, Morgan, and Riedl have a new paper on the topic of open collaboration systems about how Wikipedia's reaction to its popularity is causing its decline. From the Abstract: "Open collaboration systems like Wikipedia need to maintain a pool of volunteer contributors in order to remain relevant. Wikipedia was created through a tremendous number of contributions by millions of contributors. However, recent research has shown that the number of active contributors in Wikipedia has been declining steadily for years, and suggests that a sharp decline in the retention of newcomers is the cause. This paper presents data that show that several changes the Wikipedia community made to manage quality and consistency in the face of a massive growth in participation have ironically crippled the very growth they were designed to manage. Specifically, the restrictiveness of the encyclopedia's primary quality control mechanism and the algorithmic tools used to reject contributions are implicated as key causes of decreased newcomer retention. Further, the community's formal mechanisms for norm articulation are shown to have calcified against changes – especially changes proposed by newer editors."

19 of 325 comments (clear)

  1. What? by Anonymous Coward · · Score: 5, Insightful

    What the hell?

    Wikipedia's asshole editors are causing its decline. It has been going on for a long time.

    1. Re:What? by JMJimmy · · Score: 5, Insightful

      Asshole editors, inability to allow a mediocre edit be improved by others, rules that only apply to casual editors and not "the elite wikipedians" (read as crazy nut jobs with no lives on power trips), inability to make changes to articles where the thing has changed over time (like standards), on and on and on... and at the end of it all you cannot delete your account/disassociate yourself from Wikimedia because assholes.

    2. Re:What? by jbolden · · Score: 4, Insightful

      What you are describing is original research and has been against policy since even before 2006. Wikipedia wants to reflect the mainstream press and most reliable sources. It makes no claims to represent a "truth" beyond that. If something is wrong in the mainstream press, fix it there.

    3. Re:What? by rudy_wayne · · Score: 5, Insightful

      Asshole editors, inability to allow a mediocre edit be improved by others, rules that only apply to casual editors and not "the elite wikipedians" (read as crazy nut jobs with no lives on power trips), inability to make changes to articles where the thing has changed over time (like standards), on and on and on... and at the end of it all you cannot delete your account/disassociate yourself from Wikimedia because assholes.

      https://upload.wikimedia.org/w...

      The Wikimedia foundation spent $52.5 Million in fiscal year 2015 (an increase of $7 Million over the previous year). None of that money was spent on content creation and editing -- that's all done by unpaid volunteers.

      Until Wikipedia starts running itself like a real business, the decline will continue. That includes a full time staff of employees who are paid to oversee content creation, weed out the asshole editors that eventually drive away anyone interested in contributing, and who are held responsible if they don't do their job.

  2. No by OverlordQ · · Score: 4, Insightful

    It's the editing cabals that are causing the decline. No new user will put up with that kind of bullshit and stick around.

    --
    Your hair look like poop, Bob! - Wanker.
    1. Re:No by cfalcon · · Score: 4, Insightful

      Wikipedia at this point is just a site that has one point of view on something. It's assuredly not a neutral point of view, and massive swaths of data on the site are suppressed or banned, including entire social movements. In many cases, discussion and topics are deleted, and their policies on original research often eliminate uncontroversial but interesting things. The fact that their primary method of debate is deletionism, there's no possible way to debate them. It's a private website with an agenda, much like any other slanted website.

  3. Gave up on it long ago... by Sebby · · Score: 5, Insightful

    ...when a simple (small, perfectly accurate, in accordance with the guidelines) edit I did to clarify a definition apparently warranted no less than 3 separate "warnings" about it; I could only conclude that they didn't, in fact, wanted contributions.

    --

    AC comments get piped to /dev/null
  4. Decline doesn't mean death. by jellomizer · · Score: 4, Insightful

    Most organizations when they start there is rapid growth, for Wikipedia, there is a lot of information to be loaded in and maintained. Now for the most part a lot of this information is in, and may be taking minor edits or changes for most articles. Many things do not have new insights or new discoveries in generations. So the bulk of the articles don't need to be updated with latest and greatest, because they are already there.

    So a decline in contributions is expected as it is now one of the great repositories of information.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  5. All the easy articles are gone by Cigaes · · Score: 5, Insightful

    There is another point to consider: at the beginning, there was a lot to do, including easy stuff. You only had to know well a subject and be the first to write the article. Nowadays, almost everything is already written. To make a significant contribution, you would have to be an expert on an obscure topic.

    1. Re:All the easy articles are gone by TigerNut · · Score: 5, Insightful

      That's thin ice because of the requirement of verifiable sources. If you are an expert and have access to obscure sources (eg. club publications that are not widely available) or personal knowledge, that actual knowledge must not be allowed to taint the previously published tripe because the "tripe" is a "verifiable reference" and your actual knowledge is not.

      --

      Less is more.

  6. revert jerks by Anonymous Coward · · Score: 5, Insightful

    I tried to make some corrections to some pages a few years back...you guessed it - totally reverted almost instantly! No recourse or reason, totally turned me off trying to help...

  7. Translation.. by wbr1 · · Score: 5, Insightful
    Wikipedia is overrun with territorial asshats who decry even sane edits. The tools used to promote change are in their hands, so newcomers are alienated. Big surprise. As others have mentioned, good edits get warned and deleted constantly. It is not a fun place to be.

    Now some may argue that this is part of an effort to keep out slanted/paid content, but that ship has sailed, and the interests that can afford to pay editors to push articles a certain way have the power and funding to push through the curmudgeons. The current attitude actually only serves those interests, as small, independent editors are more likely to get discouraged and leave.

    Mr. Wales doesn't care though, as long as he can do his yearly beg for money dance all is good in his world.

    --
    Silence is a state of mime.
  8. You can't contribute to Wikipedia anymore by Anonymous Coward · · Score: 5, Insightful

    Go ahead and try to make a contribution to a Wikipedia article.
    Watch as it's reverted within minutes by the veteran editor who is babysitting that article.
    Go ahead and try and cite sources when trying to add something.
    Watch as your sources are labeled as biased or not trustworthy.

    Wikipedia is a nepotism-fueled hellhole. Truth doesn't matter, only "verifiability". And "verifiability" is entirely subjective depending on the editor you're fighting against. You'll see sources like Buzzfeed considered higher-priority than official sources, if the editor feels like it. You cannot contribute to Wikipedia. You'll get crushed between the different editing factions, or "projects" as they're officially called.

  9. So-called "social justice" is to blame, too. by Anonymous Coward · · Score: 5, Insightful

    It isn't just the shitty editors, though. It's the shitty editors who are enabled and empowered by the so-called "social justice" movement.

    The "social justice" movement is all about exerting control over what others think, believe and express. This is done by any means necessary, including hypocrisy and censorship.

    There is a huge overlap between those who support the "social justice" movement and those who participate as editors at Wikipedia. Both draw in the same sort of academically-minded people who can't function within the real world. So they build their bureaucracies in academia and online at places like Wikipedia where they can actively engage in the suppression of others.

    These are the people who will manipulate Wikipedia articles to match the narrative that they want to dictate. These are the people who will suppress any sort of original thought. These are the sort of people who claim to be "tolerant", while practicing what is an extreme form of intolerance. These are the sorts of people who will mislabel their opponents as "racists" or "sexists" or "intolerant" or "bullies", even when that's clearly not the case.

    The awful editing at Wikipedia is just a symptom of the "social justice" disease that affects society today.

    1. Re:So-called "social justice" is to blame, too. by Dputiger · · Score: 3, Insightful

      Wikipedia's core staff is overwhelmingly male (87%) and mostly white. There is no indication that "social justice" played a role in either the creation of the current system nor the difficulty the site has had in attracting greater participation from members of other races and the opposite sex.

      "The "social justice" movement is all about exerting control over what others think, believe and express. This is done by any means necessary, including hypocrisy and censorship."

      This is a meaningless attack when evaluated in the context of any other social movement or ideological argument. All ideologies seek, by their nature, to exert control over what others think, feel, and express. If you believe that the First Amendment should have absolutely no restrictions and you loudly advocate for this position and push for laws that would enforce it, you are attempting to create a rigid ideological framework that refuses to consider any challenge to the idea of free speech.

      I profoundly disagree with your evaluation of so-called "social justice," as well as your characterization of it as a monolithic and uniform bloc. My problems with your argument, however, aren't rooted in my personal opinion.

      "These are the people who will manipulate Wikipedia articles to match the narrative that they want to dictate. "

      There've been multiple high-profile articles this year about how Wikipedia is actually prone to manipulation by PR firms and self-interested parties. Drug companies that write glowing entries about new medications. Celebrities and others who hire PR firms to write Wikipedia pages for them. Special interests and organizations that pay those same PR firms to edit entries to confirm points of view.

      "These are the people who will suppress any sort of original thought. "

      The reason Wikipedia bans personal research and "original thought" is because an encyclopedia is not supposed to be "The Collected Thoughts of Todd." The purpose of an encyclopedia is to present factual, well-researched, documented information. That simple-sounding goal is incredibly difficult in and of itself, before we leap into the quicksand of evaluating the personal opinions of any given person.

      "These are the sorts of people who will mislabel their opponents as "racists" or "sexists" or "intolerant" or "bullies", even when that's clearly not the case."

      Ironically, it has been Wikipedia itself that's been attacked for standing *by* such opinions in recent years. The debate has been over the degree to which this is true, and what should be done about.

      Your point is vague enough to be meaningless. I have no doubt that some people have been erroneously labeled as racist, sexist, and bullies. I have seen no evidence that this is unique or particular to Wikipedia, and no evidence that Wikipedians are more or less prone to this type of behavior than any other organization or group of people working together on the Internet.

      You throw a lot of invective, but you offer precious little research to back it up as it pertains to Wikipedia. It therefore seems appropriate to end this with a [Citation Needed.]

  10. Symptoms and causes by QuietLagoon · · Score: 4, Insightful

    ...suggests that a sharp decline in the retention of newcomers is the cause....

    That's the symptom.

    In order to solve the problem, go after the causes, not the symptoms.

    .
    The reason for the sharp decline in retention of newcomers is the way their edits are treated. Fix that and you'll have more contributors.

  11. From a former editor by darkain · · Score: 4, Insightful

    I still remember the very day that Wikipedia's homepage strictly stated "DON'T POST THIS ON SLASHDOT", which of course I found through Slashdot. Back when the site first launched, that very first day. For the first couple of years, I contributed quite a bit, but don't really do much of that ever anymore. Why?

    It is the "low hanging fruit" problem: http://www.urbandictionary.com...

    Essentially, all of the easy and common knowledge topics have already been covered. We're at the point now where only two types of edits can really happen. First is highly specialized knowledge, so yes, only a fraction of the community can do that properly. The second is new and emerging ideas, which is generally also highly specialized knowledge that has yet to become common knowledge, so again a very small subset of people who can contribute.

    If anything, this isn't a problem. It means they've achieved a very significant goal. They have a huge percentage of human factual knowledge all in one place.

  12. Re:Is this a problem? by MobyDisk · · Score: 1, Insightful

    Even if there were no new relevant topics emerging, existing articles still have to be maintained, and there are a lot of errors to fix.

    Sure, but the point is that maintaing existing articles is harder and requires more experienced editors. Whereas when it was new, Wikipedia relied on a large number of newcomers. So is this trend a decline, or a demographics shift? So far, nobody seems to be forking Wikipedia, which makes me think that this isn't a groundswell of upset where people really want to edit it but they can't.

    Newcomers who try to update and correct articles are quickly scared away by "editors" whose only occupation is to fend off intruders.

    *shrugs* I see lots of Slashdot posts saying that, yet it never happens to me, and nobody links to their reverted edits so we can't judge.

    Lastly:

    You don't know what you're talking about

    On Slashdot, it seems like a requirement to make an ad hominem attack in every post. I know the post was an AC, so it is to be expected, but I'm making a habit of pointing this out when it happens.

  13. Re:I edit Wikipedia regularly by FunkSoulBrother · · Score: 4, Insightful

    If someone is going to claim that a big city is a crime-ridden hellhole, I'd at least like to see a news article about their mugging, or their black eye, or something.

    Wikipedia is basically a big city with all-seeing cameras on every intersection. I'm not saying it's never corrupt or abused, but the people making such accusations could at least post a link to the edits in question so we can look at the issue as an objective 3rd party. It might just have the effect eliminating some tinpot shithead editor by putting the spotlight on them!

    But in all the Slashdot articles about Wikipedia, I never see anyone link to the outrageous reverts they are constantly bitching about.