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Symantec Disavows Business Partner Caught Running a Tech Support Scam (malwarebytes.org)
An anonymous reader writes: Malwarebytes has caught one of Symantec's resellers running a tech support scam that was scaring users into thinking they were infected with malware and then graciously offering to sell Symantec's security software at inflated rates. Malwarebytes played along with their scam and found out the company behind it was Silurian Tech Support, located somewhere in North India. Symantec told El Reg that it terminated the reseller's contract and will work with law enforcement to defend its brand and intellectual property.
The nearly two dozen I've worked with leads me to believe no.
They better check for tunnels underground, too. And maybe a blue police box.
Just go in the kitchen sink.
People will agree to go back to the bathrooms pretty quickly.
Aren't they the reptilian` lizard people?
Selling people symantec to get rid of malware? Sounds like using grape juice to get a spaghetti stain out.
It's not only India, as we are finding out Germany is the same. I am not talking just about VW, big scandals for example with weapon manufacturer kickback and corruption or even Siemens running all sorts of illegal dealings in Greece and then Germany refusing to extradite the people responsible etc...
Let's all say a prayer and offer our faith-based donations to the church of anti-virus.
Nonsense.
1) The "surprised?" nods to the high likelihood that tech support scams originate in India. This is true.
2) The problems of corruption in India are about local business culture, not race.
I tread the line between the SJW and the bigot which means I tend to get flak from everywhere. In this case, I'm going to say that India is a ridiculous place to contract IT/software development work, with the exception of a few reputable (and much more expensive - hardly worth it) firms. As hippies like to remind us, not all cultures are the same and European culture is not always best. For example, a lot of India's political problems stem from its weird legacy of Empire English institutions exploiting existing feudal infrastructure. So, we can put a bit of blame on the English. But rather than finding a balance, India's gone from protectionism in the '70s through to neoliberal bullshit since the '90s - the former prevents development, while the latter encourages short-termist irrational selfishness.
A Dell customer service rep phoned me, told me the model numbers on both my computers, described issues from my support history seven months earlier -- and then tried the exact same "infected with malware" scam.
http://www.10zenmonkeys.com/20...
I think the only thing that will change this may be more news coverage of how common this is -- to the point where companies like Dell and Symantec have to reassure their customers that this will no longer be happening when you purchase their products.