Elon Musk Cancels Stewart Alsop's Tesla Order Over Complaints About Launch Event

New submitter umafuckit writes: Blogger Stewart Alsop wrote an open letter to Elon Musk following a supposedly badly run launch event for the Model X. Alsop complained that the event started almost 2 hours late and was unable to test drive the car (for which has put down a deposit). In response, Musk cancelled Alsop's pre-order saying "Must be a slow news day if denying service to a super rude customer gets this much attention." Alsop, who is known not just for his prolific blogging but for his role as a founding partner at VC firm Alsop Louie Partners, compares his treatment by Tesla to that of BMW, about which he's also said some unflattering things as a customer.

Comments

But the launch event did suck

[DrXym]

I watched the video of it and Musk may well have held it in a monkey enclosure. I've never seen an audience react like that, hooting and howling over every word he said. The car is nice I guess but the audience reaction was ridiculous.

No Tesla for you!

[pla]

Gee, not one, but two companies with waiting lists to buy their luxury cars declined to go out of their way to pamper your spoiled ass?

Notice a pattern here, Stewart?

Re:Lightning Strikes Twice with Entitled Customer

[Holi]

The employees have every right to treat you like shit. Just because they work for some corporation doesn't mean they lose their rights. They have just as much right as I do to treat you like the total dick bag you seem to be (I'm kidding, just proving a point). Corporations are under no law to have customer relations departments to try and satisfy customers. Some do and some don't, it depends on how much they care about customer retention. I am guessing Musk could care less if this rich asshole is his customer.