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A Bot That Drives Robocallers Insane

Trailrunner7 writes: Robocalls are among the more annoying modern inventions, and consumers and businesses have tried just about every strategy for defeating them over the years, with little success. But one man has come up with a bot of his own that sends robocallers into a maddening hall of mirrors designed to frustrate them into surrender. The bot is called the Jolly Roger Telephone Company, and it's the work of Roger Anderson, a veteran of the phone industry himself who had grown tired of the repeated harassment from telemarketers and robocallers. Anderson started out by building a system that sat in front of his home landlines and would tell human callers to press a key to ring through to his actual phone line; robocallers were routed directly to an answering system. He would then white-list the numbers of humans who got through. Sometimes the Jolly Roger bot will press buttons to be transferred to a human agent and other times it will just talk back if a human is on the other end of the line to begin with.

38 of 253 comments (clear)

  1. Caller ID Blocker by Mister+Transistor · · Score: 3, Informative

    You can buy one of these for $50.00 from Amazon, and they have been around for a few years. Not so amazing...

    --
    -- You are in a maze of little, twisty passages, all different... --
    1. Re:Caller ID Blocker by gstoddart · · Score: 5, Insightful

      The bot is designed not just to reroute the callers, but to frustrate them and waste their time, as well.

      Oh, I don't know ... wasting their resources and annoying the hell out of them if you can sounds way cooler.

      So much telemarketing is just spam these days, and the companies who rely on it bought exemptions so the same people in the same call centers could call us with both "real" bullshit as well as the fully scam bullshit. Between that and the laundry list of exemptions, it's not like do not call lists work.

      If you can fuck up the business model and tie up their resources, maybe that will help get rid of more of it. And, really, where I live I have apparently called myself on numerous occasions with spam calls, despite me telling myself to stop doing that.

      I doubt your caller id blocker can fix the problem of carefully crafted fake caller ID which looks like a local call.

      What needs to happen is stop the stupid exemption for fake caller ID to allow corporations to use those call centers in the first place. If you don't have a real, verifiable caller ID, your call gets dropped in the system.

      I don't care if your business model is having someone call me from Bangladesh ... not my fucking problem.

      --
      Lost at C:>. Found at C.
    2. Re:Caller ID Blocker by Mister+Transistor · · Score: 5, Informative

      Neither will the system in the summary. The advanced call blockers do everything stated in the summary with the exception of the last sentence, they don't jabber or press buttons randomly.

      They operate in two modes, whitelist only smart mode and white/black list or training mode. In the training mode everything rings through except black listed numbers. You manually indicate white or black list status to the device for a few weeks for incoming calls. Then, once you have built a whitelist database up, you put it in smart mode. That only allows whitelist calls through, and anything else gets answered with a prompt to be put through if you are a human caller.

      Rejected calls and "no caller ID", "anonymous" and "unknown" are all automatically blocked. I have one and I'm very happy with it, and no I don't work for either a manufacturer of them or Amazon.

      Although it doesn't maximize the time-wasting aspect of annoying the incoming callers, it at least answers and hangs up on them, so it costs them their dime.

      Anyway, most telemarketers use Entropy mass dialers that call 10 numbers at a time and only transfer the one that answers to a live agent, so 9 out of 10 times you're bot is only hassling another bot.

      --
      -- You are in a maze of little, twisty passages, all different... --
    3. Re:Caller ID Blocker by Oligonicella · · Score: 3, Funny

      I have several games I play with them. One is to make myself sound very old with a feeble voice, forcing them to listen closer, then scream bloody murder. Another starts the same but I kite them along until they want an identification of some nature. Then I tell them "I can't remember, I'll get my credit card." This engenders the desire to wait. Then I quietly set the phone down and go about my business.

      There are others, but those two are the most fun.

    4. Re:Caller ID Blocker by ripvlan · · Score: 5, Funny

      Yeah - I have 2 that I play. My time is valuable (to me) so I make it short - but I like to make them uncomfortable.

      Old married couple who can't hear what the person is saying. They keep talking angrily back and forth "if you put your hearing aid in like I said" "shut up woman" "you old sob - I should have listened to my mother" "I don't have a good grip - don't drop it" [drop phone] [click]

      When the Windows Tech Support people call I use this one:

      [Dad voice] "I have a virus on my computer again? hold on - I told my kid to stop messing with the computer. Son!! Get your ass down here now. How many times have I told you... why you S-O-B... I'm going to beat you"
      [whack some object for effect]
      [child voice] "Ow Dad, ow ow I'll be good. [waah] stop it please stop it"
      [Dad voice] "Here - you talk to this mother-f'r and fix the goddamn computer. We're going to have a looong conversation when this is over"

    5. Re:Caller ID Blocker by mrchaotica · · Score: 3, Funny

      I like it -- and if the fake tech support person is smart enough, he'll be even more offended: when the father calls his child a S-O-B, he's really accusing himself of bestiality.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    6. Re:Caller ID Blocker by Tangential · · Score: 3, Insightful

      So much telemarketing is just scam these days

      TFTFY

      Most of them seem to be trying to get me to donate to their political campaign or charity, which after further research, doesn't exist.

      Nowadays I think I'd rather donate to a political party that doesn't exist than to one that does..

      --
      Suppose you were an idiot. And suppose you were a member of congress. But then I repeat myself. -- Mark Twain
    7. Re:Caller ID Blocker by earthloop · · Score: 3, Informative

      Just Google for "It's Lenny" :)

    8. Re:Caller ID Blocker by Aighearach · · Score: 3, Insightful

      We're talking about telemarketers here. If you can physically harm them over the phone line... it might delay the next call. Totally worth it.

      If no innocents are being killed, I say fire at will, stake those vampires!

      They have no right to call you, you merely don't have methods to stop them. Often they're calling in violation of the law, and if they harm themselves doing it, well they should buy telephones that don't harm them. Blaming their victim for screaming too loudly is pathetic; it is their telephone manufacturer who has a duty to make a safe device, not the person they call with it.

    9. Re:Caller ID Blocker by tompaulco · · Score: 3, Insightful

      But this does answer, and it answers with "Hello? Hello? Hello?!?!" if that doesn't get you transferred to a live agent, the dialer is a failure.

      These days a lot of autodialers ARE failures. If you actually answer it, about half the time it either hangs up on you or there is nothing there but silence and you eventually get tired of saying "hello" and hang up.

      --
      If you are not allowed to question your government then the government has answered your question.
    10. Re:Caller ID Blocker by vux984 · · Score: 3, Insightful

      . There are some very legitimate reasons for this such as: Changing your call back number to a toll-free number, and maintaining the original calling number on forwarded calls.

      It should be pretty trivial to develop a system where the carrier can verify that the spoofed ID is in fact a legitimate number tied to the calling organization.

      It should be even more trivial to develop a system where the callerid spoofed on my handset can be reported to the carrier, with the time of the call, and they can immediately determine where the call REALLY came from, and report that to me, to the police... to whomever.

    11. Re:Caller ID Blocker by Mister+Transistor · · Score: 3, Informative

      The model I got is called Sentry II and it was a bit over $50.00. There are several models out there and this looked like it had the best features of all of them available at the time.

      --
      -- You are in a maze of little, twisty passages, all different... --
    12. Re:Caller ID Blocker by _Sharp'r_ · · Score: 4, Interesting

      I strung him along by responding literally to his questions while using a handy FreeBSD server I had sitting there under the table until he gave me their logmein url(which I later reported to logmein support, who promised to close their account), then allowed him to finally make sense of my somewhat responses (I don't see a Start button, but I do have a window I can type that command in... What version am I using? The OS says version 10, etc...) when I finally asked him what kind of computer engineer has never heard of FreeBSD before...

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
  2. Huh? by Locke2005 · · Score: 3, Funny

    You can't drive robocallers insane... they're already there!

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:Huh? by OakDragon · · Score: 5, Funny

      "Have your robot call my robot."

    2. Re:Huh? by thoromyr · · Score: 4, Interesting

      I knew someone who worked at Sprint's telemarketing center in Georgia. Stress is high, pay is low, and, naturally, turnover is high. People don't tend to stay at those places long, but if you haven't been able to get other work it can help pay bills until you can.

      Hating on the people making the calls is wrong, hate the companies who pay the telecoms to do it for them. Hate the telecoms for double dipping (taking money for a number to be unlisted, then taking money to provide lists that include unlisted numbers, then taking money for a number to be unpublished, etc.). Hate on the companies that use robocallers that spoof the source.

      But please realize that not everyone can have a desirable job.

    3. Re:Huh? by Oligonicella · · Score: 3, Insightful

      Neither can criminals. What's your point? They know full well they're lying to you.

    4. Re:Huh? by ShanghaiBill · · Score: 5, Interesting

      I had a friend who made "mass marketing email software". SPAM software. he knew people hated the emails, but needed the cash.

      I knew someone who was a pickpocket on the subway. He knew people hated losing their wallets, but he needed the cash.

    5. Re:Huh? by 110010001000 · · Score: 4, Insightful

      Um, no. I'll hate on the people making the calls too. Sprint Telemarkers are legal, so it isn't a problem. They don't call me. The ones that call me when I am on the do not call list are not legal. They are doing illegal things, and they know it, and they don't care. Sociopathic. There are plenty of ways to make money without doing illegal things.

    6. Re:Huh? by Oligonicella · · Score: 4, Insightful

      "Hating on the people making the calls is wrong..." Opinion. Not shared by all. Also, hating the others on your list is not a mutually exclusive activity.

      Absolutely no one is unaware that telecallers are a hated species. Don't take that job if you can't handle the hate.

    7. Re:Huh? by thoromyr · · Score: 3, Insightful

      says the person who is not going hungry and has a roof over his head.

      Yep, some people are judgemental assholes. I know that, I don't need reminding.

    8. Re:Huh? by thoromyr · · Score: 3, Insightful

      Yep, feel the hate. I know, its fun to hate people. Just hope you never get in a bind and have to make choices between your beliefs and getting fed.

      I met people with the same basic attitude in college. Privileged little kids who never met the real world and would go on at length judging other people. Just makes me sad.

    9. Re:Huh? by sjames · · Score: 3, Interesting

      I'm on the do-not-call list, so the call is illegal. If the 'product' or 'service' is fraudulent, then the call is illegal. If the call is a robocall, then it is illegal (with few exceptions).

      If you want to learn the true character of the people calling you, make a click on the line so it sounds like you hung up. After they have heaped abuse upon you (thinking you can't hear them), ask them to repeat it and listen to them swallowing their own tongue as they hang up.

  3. Whatever happened to the do not call list? by Camel+Pilot · · Score: 4, Insightful

    Why hasn't the Do Not Call list worked? Seems there was too many loop holes and ways around the law I guess.

    1. Re:Whatever happened to the do not call list? by Anonymous Coward · · Score: 4, Insightful

      The robocallers almost never display a real phone number.

      That's the root of the fucking problem, right there. The telco knows where the call originated, they keep very good track of that for billing purposes. Even if the call is a nonrevenue toll-free call, they still log the information and can determine who made the call. In the case of VOIP gateways, they know which one injected the call into the POTS network and that gateway knows which of its users is responsible. But the telcos have no incentive to do anything about the problem or to help us do anything about it. The robocallers and scammers are paying customers after all.

      Caller ID has outlived its usefulness. I think we're at a point where consumers should receive the unforgeable ANI information by default.

    2. Re:Whatever happened to the do not call list? by Jarik+C-Bol · · Score: 3, Insightful

      You know, thats what puzzles me the most about telemarketers. They get someone to answer, and that person calls them a cockbiting fucktard and hangs up, and then, instead of blacklisting that number (because obviously, your not selling them ANYTHING) they call back every day for two years, wasting their own time on calling a number that is guaranteed to not profit.

      --
      I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
  4. Kickstarter by AmiMoJo · · Score: 3, Insightful

    I see he has a Kickstarter going for a commercial version. Problem is that as soon as more than one person has it, the callers will learn to recognize the voice in the first few seconds. In fact they will train their computers to recognize the voice and not even put it through to a human being, so really it's no better than just hanging up.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  5. You mean It's Lenny? by Monoman · · Score: 5, Funny

    I love listening to the itslenny calls.... https://www.reddit.com/r/itsle...

    --
    Keep the Classic Slashdot.
  6. Could be better. by marciot · · Score: 4, Interesting

    To really piss off telemarketers, the robot should give itself away after a few minutes by saying "this has been a recording. Have a nice day." In this sample call, the telemarketer just eventually hung up, thinking he was talking to a person who just had too much time on their hands. I think the reaction would have been better had he known he had been duped by a machine.

  7. It's fun to screw with them by JustAnotherOldGuy · · Score: 5, Funny

    I fuck with telemarketers mercilessly, waste their time, and generally ruin their day until they hang up. :)

    I also have a list of test questions that I make them answer before I let them proceed. Some are legit questions (how deep is the Mariana Trench?) and some are trick questions.

    Question: If I have 10 apples and you take 5, what do you have?
    They always say "5"....
    My answer: No, you have two broken arms, because NO ONE takes my fucking apples!

    I love running them ragged and by the time they hang up in frustration (or if they fail 3 questions) they realize that they suck and should seek honest employment.

    Sometimes I make an "appointment" with them, but I give them a bogus address. Sometimes I give them my actual address and just play dumb when they show up a day or two later. It quickly becomes a lose-lose situation for companies to hire these telemarketers and they don't re-hire them, lol. :)

    --
    Just cruising through this digital world at 33 1/3 rpm...
    1. Re:It's fun to screw with them by HornWumpus · · Score: 3, Interesting

      Of course you are having an effect. When you keep the asshole busy on the line the asshole that pays him gets nothing for his money. When you hangup you just free him to interrupt someone else's dinner.

      At least say, 'hang on, there is someone at the door' and put the phone down. Hang it up 15 minutes later.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  8. Debt collectors don't like robo calls either... by __aaclcg7560 · · Score: 5, Informative

    When I was unemployed for two years (2009-2010), and getting ready to file for chapter seven bankruptcy in 2011, the credit card companies sold my debts to the debt collecting agencies. Most debt collectors were disappointed to find a note in the file that I was filing for bankruptcy and left it at that. A few weren't so polite. One debt collector kept hanging up on me when I demanded that he acknowledged the note in the file. I called five times in five minutes, tying up his phone during that time, before he gave me what I wanted.

  9. Re:Insanity by denis-The-menace · · Score: 3, Insightful

    No but this is effectively a tar pit for their bot.

    While it's busy, it can't harm other people.

    --
    Obama's legacy: (N)othing (S)ecure (A)nywhere and (T)error (S)imulation (A)dministration
  10. Re:Cord-Cutting: Is a Landline Needed? by BronsCon · · Score: 5, Insightful

    You do realize that someone else has been assigned that number in the 10 years since you last used it, right? It's not a dead line if some other poor schmuck (your true victim) has to answer your calls.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  11. Re:Cord-Cutting: Is a Landline Needed? by ripvlan · · Score: 3, Informative

    Phone numbers get reused. I've been buying & agreeing to stuff in your name for 9 of the past 10 years.

    In other news - I moved to Google Voice and it has a "press 1" feature for unknown callers - plus they have to state their name. AND it has Google Spam detection which is pretty cool.

  12. Not a new idea by laing · · Score: 3, Informative

    The Telecrapper 2000 is my favorite example of how to torture telemarketers.

  13. Re:Insanity by amicusNYCL · · Score: 4, Interesting

    The point is to get through to a person though, and then waste their time. Listen to the video in TFA. The bot will ask the caller if they are a person, and if the caller does not stop to consider the question then the bot will press 1 a few times to get through to a person, and then proceeds to waste that person's time. In other words, the bot does exactly what a robocall bot does, tries to reach a person then wastes their time.

    --
    "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  14. "Remove" everyone. by Mal-2 · · Score: 4, Interesting

    Years ago, I had problems with a FAX spammer who would send junk every night. We had to leave it on overnight because it was a transport company and we would receive bills of lading at all hours. This also meant, however, that we had a separate phone line for voice calls, which did *not* need to be left free all night.

    Anyhow, all of these faxes had a removal number to call, which made you jump through all sorts of hoops. I noticed shortly after attempting it that it actually *increased* the volume of spam to TWO a night. The "removal" number was, however, toll-free. This gave me an idea.

    I listened and noted the timing of prompts, and the associated menu options, for the "removal" service. I brought in an old modem from home, and set it up to autodial their number (on their dime) and start "removal" processes. This I did in two different ways:

    (1) First my modem would call them and demand removal of a number. They were so helpful and asked if I wished to remove another, so of course my modem would say YES, and proceed to "remove" the next number in sequence. It would cycle through all 1000 numbers in a block before disconnecting, and each time it did this, it incremented the number of the block being removed (except for invalid ones like 555). This took about four hours, all of which they had to pay the charges for. Not long after (and possibly as a direct consequence), they started limiting the calls to three numbers before hanging up.

    (2) My second iteration of the program would select a random number, go through the "removal" steps, but then when asked "are you sure?" it would hit the button for "NO", at which point the process would start again. It would pick a new random number and do this again and again. If the call was terminated, it waited five minutes and called again. Since it never completed the process, the three-number limit did not apply. I think this worked for three or four days before they implemented a fifteen minute cutoff regardless of what you were doing at the time. I didn't re-program for this at all, I just tolerated the 25% loss of efficiency at driving up heir phone bill and let it call back five minutes after being disconnected.

    Finally I got an angry call, during business hours, demanding that I stop doing this. I flat out said "sue me." The person at the other end finally said "why would you want me to do that?", to which I responded "because then I'll know exactly who you are, and can sue you for each of the hundreds of faxes you have sent, which I have been keeping as evidence." He coughed and said "Look, just stop calling us, eh? Nobody else can call when you're doing this." (Did I mention they were in Vancouver?) I just said "I will cease the calls as long as you do."

    We got another one two weeks later, but I could only run the auto-dialer at night, so I couldn't do anything right at that moment. I got a VOICE call fifteen minutes later telling me to please disregard and not start the remove-bot again. That was the last time I heard from them.

    --
    How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.