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Samsung Galaxy S7's Moisture Warning Prevents Charging When Wet (hothardware.com)
MojoKid writes: The Samsung Galaxy S7 and S7 Edge don't officially launch for a few more days, but some carriers appear to have shipped pre-orders early and some phones are already in consumers' hands. One early Galaxy S7 Edge owner appears to have tested his phones' water-resistance already and uncovered another new feature in the process. The user submerged his Galaxy S7 Edge in water and snapped a photo, then about four hours later plugged the phone into its fast charger and a warning popped-up on screen that stated, "Moisture detected in charging port", and the phone wouldn't charge. The user dried the phone and let it sit for a while, and it eventually started to charge again, but it wouldn't quick charge any longer. Frustrated, the user RMA'd the phone and plans to send it back to T-Mobile. The Galaxy S7 is IP68 rated, which means it is sealed against dust and can handle continuous submersion in up to 1 meter of water. However, the water detection feature that's apparently built into the Galaxy S7 is a good idea. Though the devices are IP68 rated, a few drops of water in the charging port could easily cause a short when the phone is plugged in.
So it would never quick charge again or it just wouldn't in the short amount of time the user tested it within, which really isn't stated. For all we know this could have been solved by turning if off and on again and it's something a software/firmware patch can fix.
Your USB plug and socket have both gotten wet.
Drying the phone is of course needed, but you also need to unplug from the charger, and leave the cord to dry, or it will be damaged and corrode.
The problem was that the quick charge function never started to work again, and the user exploded in anger.
Indeed.
He could have asked technical support "Hey guys, everything is cool, but can you take a look if you can make the quick charge work again? It's just a nice feature to have and the phone happens to still be under warranty. Thanks!"
Instead, he got frustrated and returned the phone and plan.
First world problems...
The USB charging port is only 5V, and the resistance of water, even salt water, is high enough that it shouldn't disturb the charging process. I can see why you wouldn't want to submerge your 120V hair dryer in the bathtub with you, but this is a completely different scenario. Am I missing something?
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Love the magsafe style port on my xperia z3, charges great even when I'm snorkelling!
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While water around the connector may be harder to remove and may take longer to evaporate, the S7 also features wireless charging so you can still charge it.
Indeed.
He could have asked technical support "Hey guys, everything is cool, but can you take a look if you can make the quick charge work again? It's just a nice feature to have and the phone happens to still be under warranty. Thanks!"
Instead, he got frustrated and returned the phone and plan.
First world problems...
Samsung has drop-in support centers where you can talk to a technician and ask them to look at a phone while you wait?
Devices that rely on covers to be waterproof don't work too well when the covers get dust in them and the seal doesn't work, or the cover gets knocked loose while submerged.
Like the micro usb and 3.5mm jack sockets on Kyocera phones, with their rubber covers. Don't drop your DuraForce phone in water if you have your headphones plugged in. It's not waterproof unless all covers are properly sealed.
To ensure that your phone maintains waterproof capability, the following precautions must be observed.
Make sure the charger/USB port and headset jack covers and battery door are properly seated, with no foreign objects obstructing the seals
Your phone is inoperable under water and should be dried as quickly as possible when wet.
Do not use the charger/USB port for charging, data transmission, etc. until the phone is completely dry.
Do not use the headset jack to plug in an accessory until the phone is completely dry.
A water resistant phone stops you charging it when it's wet.
All other water resistant phones only tell you not to charge when wet. They all let you do it anyway, corroding the USB connector.
How is this a bad thing?
,,,or a Sony Xperia Z3/Z5 etc. No problems with my Z3; it's been in multiple pools and been rinsed off a few times.
Samsung has drop-in support centers where you can talk to a technician and ask them to look at a phone while you wait?
Why not, they copy Apple in every other way.
One of the most compelling reasons I bought an S7 (don't have it yet... Verizon says by the 10th of March) is the wireless charging.
I'm having trouble understanding why you would plug a cable into the phone unless you had no other choice. Wireless is slower, but... so many advantages. So convenient. So easy to pick up and walk away with wireless charging, or conversely, to sit down and place on the charger. So much less wear on the device:
I have a Canon 6D... USB port now unreliable; a transcend card reader... USB port now unreliable; I've been though two Gear watch charger cradles, on my third now, as on both of the first two cradles, the USB ports became unreliable. USB is such a lowball connector standard, and the connectors are often mounted such that physically speaking, they aren't very robust. My Note III's charging port is getting flaky too. Normally a failure like that would make me look askance at the manufacturer, but it seems pretty clear to me that no one has really nailed down a reliable data/charge connector for plug-and-unplug service one or more times a day for years at a time. Wireless, though... oh yeah.
Well, different strokes and all that. If ya gotta plug... Sure am looking forward to the S7. Delighted they put card storage back in it. That kept me from buying a new phone from them for a while. Hoping for some more CPU ooomph, too, as compared to my Note III. The specs say I'll get it. I hope that turns out to the case in real-world applications.
Don't plan to either plug it into anything, or drop it in the water either. Even just to see. I know, I'm just no fun at all. :)
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"Samsung Experience Centers" at Worst Buy. Calling them technicians is a bit of a stretch though...
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"Never" being any period of time > 10 minutes for the latest smartphone entitlement generation.
Sure do. Just hop on a plane to Tokyo.
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http://www.verizonwireless.com...
Oh? Though I had poor luck with the screen, this phone has held up very well to being wet, getting dirty, and many other abuses.
APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
Your phone is inoperable under water and should be dried as quickly as possible when wet.
I'm not so sure about this, the Brigadier at least has video of people using the touchscreen to take pictures while submerged.
APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
That was a quote from the Kyocera DuraForce user manual.