Slashdot Mirror

← Back to Stories (view on slashdot.org)

Amazon Is Now Sending Postcards To Remind Kindle Owners To Update Their Devices (the-digital-reader.com)

Posted by msmash on from the overly-attached-girlfriend dept.

Reader Nate the greatest writes: Amazon's getting serious about a recent required firmware update. Last month Amazon sent out emails, asking everyone to update, and this week they stepped up their game. Several Kindle owners say they've received postcards from Amazon with reminders to update their Kindles. Sure, this is an important update which adds security certificates, but don't you think this is overkill?

2 of 71 comments (clear)

  1. Do you think it's overkill? by hardill · · Score: 3, Informative

    If you worked for Amazon Kindle support you'd be doing all you can to head off the hoard of screaming customer wanting to know why their device has stopped working.

  2. Re:Poor Update Process by OhPlz · · Score: 3, Informative

    Their instructions missed a step because I had the same problem. It had to be plugged in with airplane mode off, which they got right. But instead of syncing, I had to actually navigate to the Kindle store from the device. When I did that, it grabbed the update automatically that night while it was charging. Even so, I still got the postcard.