Apple Pay Has a Siri Problem (theverge.com)

An anonymous reader writes: Katherine Boehret of The Verge reports multiple issues -- systematic, as well as general unawareness among vendors -- with Apple Pay. Citing instances from her own experience, she noted issues when using Apple Pay at McDonald's, Pret A Manger, and New York City cabs. From her report, "If I buy something at one of the wrong registers, the cashier must log out of it and log on at the right register before re-entering my purchase so I can use Apple Pay. This has happened at least a dozen times." She adds, "When a tool like Apple Pay works, it's like magic. You lift your phone, use fingerprint recognition to confirm the purchase, and walk away. The Wallet app in iOS shows you a list of your recent transactions, and adding credit cards is a simple process. But if Apple Pay fails enough times or isn't accepted at enough places, people forget it exists or think it's not worth trying to use. It's a lot like Siri in that way: too many failed attempts and you'll never open it again -- at least not on purpose."

Comments

Stop going to the wrong register

[Anonymous Coward]

Maybe she needs to stop going to the wrong register

It ain't there yet

[The-Ixian]

I cannot count how many times I have been behind the person who whips out their phone to pay only to be stymied by some little glitch. Bewildered expressions are exchanged, the words "try it now" are uttered one or more times and the process finally progresses when a manager is called in to fiddle with the PoS...

I will stick with the mag stripe until adoption is much higher. It just works and is very fast, even with the stupid signature.

I don't think the issue is with the technology per se... it is still just too new and support is too patchy.

Still... we need the hipsters to deal with these annoyances for us so that we can experience a smooth transition.

Siri has a problem?

[Trailer Trash]

I use Siri probably 5 times per day on average, and I have a problem with maybe once per week. I have teenagers so, shit, Siri is way ahead of the game in understanding simple directions.

I can make a calendar entry with Siri in 1/10th the time it takes to do it on the phone or desktop. "schedule teeth cleaning on may 5 at 9am at franklin dental care". It just works. "ask my wife do you want anything from the store while I'm here?" "call my wife". "wake me up at 6am" I don't use it for thousands of different things but for what I use it for it really makes using the phone much easier.

Even my wife can use it with her accent.

My main gripe with Siri is that I cannot get her to call me "el conquistador" unless I use straight spanish for the language. I can change to spanish and say "me llamo el conquistador" and it works, but when I switch back to english she tries to pronounce "el conquistador" using english pronunciation rules and it falls apart. Sadly, "mein fuerher" suffers the same problem.