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Apple Pay Has a Siri Problem (theverge.com)

Posted by msmash on from the 'apple-pie' dept.

An anonymous reader writes: Katherine Boehret of The Verge reports multiple issues -- systematic, as well as general unawareness among vendors -- with Apple Pay. Citing instances from her own experience, she noted issues when using Apple Pay at McDonald's, Pret A Manger, and New York City cabs. From her report, "If I buy something at one of the wrong registers, the cashier must log out of it and log on at the right register before re-entering my purchase so I can use Apple Pay. This has happened at least a dozen times." She adds, "When a tool like Apple Pay works, it's like magic. You lift your phone, use fingerprint recognition to confirm the purchase, and walk away. The Wallet app in iOS shows you a list of your recent transactions, and adding credit cards is a simple process. But if Apple Pay fails enough times or isn't accepted at enough places, people forget it exists or think it's not worth trying to use. It's a lot like Siri in that way: too many failed attempts and you'll never open it again -- at least not on purpose."

4 of 223 comments (clear)

  1. wait, is this a siri issue or an apple pay issue by Anonymous Coward · · Score: 0, Informative

    Wow, the summaries are terrible here anymore...I can't figure out if this is a siri issue, an apple pay issue OR a POS terminal issue....

  2. Proof? by gabeman-o · · Score: 4, Informative

    I use Apple Pay on a daily basis. I've used it in NYC cabs and all of the same restaurants referenced in the article. Seems like clickbait to me.

  3. Re:How do you do returns? by HockeyPuck · · Score: 3, Informative

    Answer is here:

    http://www.imore.com/how-to-return-in-store-patient-apple-pay/

  4. Re:wait, is this a siri issue or an apple pay issu by 0100010001010011 · · Score: 4, Informative

    Apple Pay is just Apple's name for NFC. Look for the NFC Logo

    Also called MasterCard PayPass, Android Pay, Visa Pay Wave or Discover Zip.

    Samsung Pay is a bit different, in addition to NFC they bought a company that fakes a magnetic swipe meaning it can be used with any old magnetic reader.

    Almost every place I've tried to use touch to pay works (And I don't even use my cell phone). Most places have had the readers since ~2010 and I remember McDonalds having them since ~2007ish.

    It's handy to take my wallet out of my pocket, tap the screen and continue on. If any store you go into has a newer screen the reader is behind the screen, older payment kiosks have a little ''dish' looking part on the top.