You Can Now Get Comcast TV and Internet Service Through Amazon (fortune.com)

Posted by msmash on Tuesday March 22, 2016 @05:10AM from the convenience-store dept.

An anonymous reader writes from a Fortune article: Comcast has struck a big online retail partnership. The media conglomerate has begun selling its Xfinity TV, phone, and Internet services through Amazon. Comcast's service bundles are available through Amazon.com's recently debuted Amazon Cable Store. Comcast customers have long complained about the company's shoddy customer service. "Xfinity purchases made on Amazon are supported by a dedicated team of highly trained Comcast customer service agents who are based in Comcast's new, state-of-the-art call centers in Spokane, Washington, and Tucson, Arizona," Comcast wrote in a blog post. According to Cable Store FAQ, users will have to go through Comcast directly if they want to make any changes to their existing plan.

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Then Go Fuck Yourself, On That Point Alone by Kunedog · 2016-03-22 05:35 · Score: 3, Interesting

According to Cable Store FAQ, users will have to go through Comcast directly if they want to make any changes to their existing plan.
Wow, could it be any redder of a flag that a company famous for thwarting attempts to cancel service wants to insert itself between customers and Amazon (a company known for oozing convenience) at the critical moment when they want to make a change?