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Massachusetts AG Sues ITT Tech For Exploiting Computer Network Students (networkworld.com)

alphadogg quotes a report from Networkworld: Browsing through the latest news releases from ITT Technical Institute you'd never think the for-profit school would be capable of the things that Massachusetts Attorney General Maura Healey says the state is suing it for. The school, which boasts of over 130 locations in 38 states, touts its efforts for women in STEM, its donation of laptops to public schools in Indiana and its record giving for United Way. But AG Healey is suing ITT Tech "for engaging in unfair and harassing sales tactics and misleading students about the quality of its Computer Network Systems program, and the success of the program's graduates in finding jobs." ITT Educational Services, however, rejected the AG office's claims and lashed out at the office for the manner in which it has brought the suit. ITT's statement reads in part: "The litigation follows the Office's wide-ranging fishing expedition that lasted for more than three years..." If the state wins, the school could be forced to reimburse students for tuition and fees, though ITT says it will defend itself against the charges.

25 of 135 comments (clear)

  1. Retards by sexconker · · Score: 4, Funny

    Should've gone to DeVry.

    1. Re:Retards by Hognoxious · · Score: 2

      Trump IT

      People might get it confused with a thing that has a brass neck, a big mouth and makes a load, grating noise.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  2. What about "the everbody a coder" push by Crashmarik · · Score: 4, Insightful

    It seems half the government needs to be held accountable for taking advantage of students

    1. Re:What about "the everbody a coder" push by LostMyBeaver · · Score: 2

      And banks should be tortured for exploiting the poor with things like bounce check fees.
      And Walmart should not be allow to pay dividends approximately equal in value to the amount US tax payers are required to pay their employees in welfare and food stamps.
      And legal limits should be set on interest rates that can be charged by predatory operations like check cashing places who prey on the weak.
      And grocery stores should be required to stop wasting so damn much aisle space on shit like Corn Flakes when they should focus far more on Reese's cereal.

      There are many injustices in this world. The problem with the government is that with almost no exceptions, people who think they would do a better job in office and are willing to actually sell their souls to get there are generally as bad as the last guy. Consider how much work it takes to get into such a position... then consider how much work those jobs require (mostly kissing the asses of the other politicians), then consider how little you can actually accomplish while there, then consider the scale of the tower of bureaucratic bullshit you can't possibly figure out on your own. It's really a mess and these things won't be fixed because the people willing to take the job are simply unqualified for it.

  3. ITT is definitely worthless... by fuzzyfuzzyfungus · · Score: 2

    I imagine that the case will hinge on how much the AG is able to prove that ITT(or, just because this is how scam selling always goes, its marketing flacks verbally but not in writing) lied about the quality of their program, job prospects of graduates, and so on.

    Mere shoddiness they can probably get away with, schools don't have any general duty to not suck; but if it can be demonstrated that they were falsely advertising the goods they were pushing, nail 'em to the wall.

    1. Re:ITT is definitely worthless... by fermion · · Score: 2
      I think the problem we as the taxpayer are having is that places like ITT pretty much only exist to transfer governement money in terms of grants and loans to firms like ITT. The high pressure tactics encourage students to take out loans that they might never be able to repay. The grants of course are lost funds.

      With legitimate educational institutions there may be a year of wasted funds. Students who are going to flunk out are allowed to do so. Places like ITT do not have rigorous courses and have incentive to allow students to move to graduation even if no progress is being made. It is like high school.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  4. Attended - a first person perspective by Anonymous Coward · · Score: 5, Informative

    The 2002-2004 class materials were a joke.
    Textbooks for some classes were sourced from India and had dozens of obvious errors.
    The C++ class was okay, but could have been much better.

    Overall, I would give these quality scores:
    Operating Systems - F
    Mathematics - C
    C++ - B (Asian professor, accent was a distraction - "mammary leaks" discussed in-depth)
    Linux - C (didn't cover configuration as much as it should have)
    Group dynamics - B
    Other core classes - B

    It was definitely not worth the $30k I paid, although being "Validictorian with a 4.0" may have opened a door or two.
    They wanted me back for a BS, but not with that quality and cost. 90% of the technical knowledge I have is self-taught.

    If anyone wants to research that travesty of an Operating Systems book, it's NIIT product code IT103-OpSys-SG-01.
    It does not have an ISBN number, but I did retain a copy.

    1. Re:Attended - a first person perspective by Anonymous Coward · · Score: 2, Interesting

      same AC

      The capstone was decent, but not from the provided resources.
      The people involved actually worked well together as a team.

      The task was to create an application with defined requirements. We did 2 hours/day in-class, then met up at another guys house every weekend for 8-10 hour coding sessions. The professor was oblivious to the outside work thinking we'd fail. We completed an application with installer and documentation. Almost every requirement was met. The team self-organized in an Agile-like way (before Agile was popular) and everyone coordinated tasks well, with the exception of Visual Source Safe, that was a sorry excuse for version control. We settled on the lowest common denominator - VB 6.0 / MS Access (VS2003 was crash-prone). In the end, it worked except for a color bug caused by using theme colors on an artists customized box.

      Programmers don't need school as much as they need something to achieve as a group.

    2. Re:Attended - a first person perspective by Kneo24 · · Score: 4, Informative

      I attended during 2001-2003. In my campus the C++ teacher was Asian. I was a class of one taking CEET about half way through. The CAD program dropped down to about 3 people, and the programmers had 3. We all had to take our academic classes together at some point. The people in the programming course would always make jokes about "mammary leaks" and "C Press Press". There were other jokes, but I've long forgotten what they were.

      Otherwise I agree with your assessment. It's overall a slightly above mediocre school in some respects, but I don't think it's worth the price, especially since I would see people with mental disabilities who had no mental capacity to do the work, be in these programs and get pushed along all because they had money.

      Also, when I started I was doing 4 days a week for classes and they decided half way through they could cut that down to 3 days a week! That went over well with everyone. Their response was that if we didn't like it, we could leave, and they'd get to keep the money that we paid up until that point anyway. The three days I did go were longer, but I still ended up missing about 2 hours a week from my core classes.

      ITT at one time did have a good reputation and that was because the education was actually pretty good for a tech school at the time. They rode that reputation into the grave, dug it up, pissed on, reburied, and repeated multiple times. The sad part is, in my local area, ITT is still one of the better tech schools for EE's. I get to deal with the new crop coming out of tech schools and they're all way more dumb than I was when I graduated. It's a scary thought. The people from ITT still have a slight advantage over the other schools, but being slightly better than a pile of rubbish isn't a goal post people should aim for.

    3. Re:Attended - a first person perspective by notthepainter · · Score: 2, Insightful

      C++ - B (Asian professor, accent was a distraction - "mammary leaks" discussed in-depth)

      Please, lets ignore the accent issue. It doesn't prove bad teaching, just that the teacher learned English in a different place than you did.

      I attended and graduated from MIT. One of my professors had a thick accent and it was distracting. He also had a Nobel prize.

    4. Re:Attended - a first person perspective by parkinglot777 · · Score: 2

      My friend who used to work for ITT Corp told me that ITT Corp removed itself from ITT Tech -- https://en.wikipedia.org/wiki/... (History) -- in 1999 due to their down fall in education. The ITT Corp did not want their reputation to be destroyed by being involved with ITT Tech. Maybe it is true?

  5. REally they only do it now? by Lumpy · · Score: 3, Informative

    ITT Tech has been doing that for DECADES. They always lie through their teeth about placement rates. Cripes back in the 90's they claimed 95% of ITT tech students work in the field!

    Note: running a cash register meets their definition of being in the field for EE and CS.

    --
    Do not look at laser with remaining good eye.
    1. Re:REally they only do it now? by Actually,+I+do+RTFA · · Score: 2

      The rules on crappy college advertising changed in the past... 5ish years. Sometime during Obama's administration. The laws were changed so that for-profit colleges in general, and ITT like ones in particular, had to have better information on how unlikely it was to be worth it. Right about now is the first time people could have enrolled and gotten totally screwed, give or take.

      :

      --
      Your ad here. Ask me how!
  6. Commercialized education sucks... by gweihir · · Score: 4, Interesting

    It really is no surprise at all. Happens to traditional universities all over the planet as well: As soon as they think they can get rich on tuition or money from the state, they try to enroll as many students as possible and then waste their time with education quality going down the drains. An excellent example for a field where capitalism does a lot more harm than good.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    1. Re:Commercialized education sucks... by gweihir · · Score: 2

      You are certainly right that the "socialist" model (although it is more "infrastructure" in nature) does not enforce accountability either. But the capitalist model actively discourages accountability, as ripping off the customer maximizes profit. And you miss one extremely important factor in education: Personal integrity of the educators. In the "infrastructure" model, they can compete on quality, in the capitalist model anybody insisting in quality will be eliminated as a cost factor.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  7. Re: im sure theres a very simple explanation by Anonymous Coward · · Score: 2, Interesting

    Having been the first person in my family to go to college with parents who knew zero about quality of education and pressured me into going to ITT because it was local, I can assure you it wasn't as obvious to me 15 years ago.

  8. Re:Worthless Diploma Mill by LostMyBeaver · · Score: 2

    Somehow, unless you're just a raving lunatic (don't worry, we do in fact believe you are a genuine raving lunatic) and simply felt like ranting, I somehow believe you might have direct experience with ITT Tech and could have provided us with real life knowledge of how ITT works.

    I have never met an ITT graduate before and for the most part, the few people I know who have tried ITT were... well... rednecks. This is not meant to be an insult so to say... and these are people I love like family. But they have purchased items from home shopping network and infomercials... even when they were talking about how money was really tight this month.

    Can you tell use, possibly with a few less expletives or possibly with the same quantity but more appropriately placed what your experience was?

  9. Re:Quality education, right there by __aaclcg7560 · · Score: 3, Insightful

    When I worked at the computer lab at my University I would regularly have to show post-graduate CS majors how to format a floppy disk.

    When I worked the Google help desk in 2008, I had to walk a newly hired graduate on how to turn on his computer. He was shocked to discover that no one was standing around to turn on his computer. I had to explain to him that a cubicle farm wasn't a university lab. I'm always surprised by how little CS graduates know about actual PC hardware.

  10. Re:Novell anyone? by wierd_w · · Score: 2

    Oh yes.. I remember my community college (NOT ITT!) experience with Novell's educational materials.

    The books? Giant outlines with precisely zero actual literary value. Just an outline of the lecture topics. Not worth the paper they were printed on.

    The networking implementation itself? Not bad in concept, but the implementation had serious issues.

    for starters, the requirement that every object in the NDS tree have an administering object can be circumvented with a simple arrangement: Two user accounts that administer each other, but are not subject to the global admin. This would allow an intruder the power to set up a PERMANENT foothold in the network, and the global admin wouldnt even see them, let alone have admin power to remove them.

    Then there are the strange loop problems with NDS contexts as introduced with alias objects. Basically, you can create endless context trees if you do it right. NDS should stop this as it can cause strange authentication behavior when you exhaust the context space.

    The issue with creating print queues on system volumes. This should never be allowed, due to the issue of full system volumes downing the network. A malicious print job, and bam-- network down.

    Thankfully nobody uses that shit anymore.

    I remember having the "we really should be studying NT domain admin, not novell nds admin." with the instructors and getting nowhere. Look which one is still around. Hmmmmm.

  11. Screw ITT Tech .... by King_TJ · · Score: 3, Informative

    My ex-wife wasted a huge amount of money getting a student loan for ITT Tech, after they convinced her she could graduate with an electrical engineering degree there and get a great job.

    None of the credits earned there transferred to other colleges or universities, for starters. The courses she took were mostly a joke. I learned the same basic electronics skills in my high school electronics classes. (Here's how you read the color bands on a resistor. Here's the basic definition of voltage vs. amperage. That sort of thing....)

    At one point, because she was pregnant, she took a semester off. When she tried to return, they announced one of the courses she needed as a requirement to graduate was no longer available and they wanted her to take a different track, taking several more classes to get to the same place.

    At that point, she bailed out on the whole thing, and then they put her in collections almost immediately, despite her making repeated contact with them trying to work out some sort of payment arrangement for what she still owed.

  12. Something funny about you're post by rsilvergun · · Score: 3, Interesting

    You're OK with a shoddy education so long as they don't make claims that are veritably false? I'm not calling you out, but I think it's worth taking a moment to let that sink in... IMHO we've let sketchy businesses get away with this kind of crap too long. Yeah, you and me know better. But there are _lots_ of desperate and vulnerable kids without the kind of critical thinking skills needed to realize ITT is a scam. Imagine if you went to a crappier school and maybe had an alcoholic parent or two. Or if you live in Flint and just got a healthy dose of lead in your drinking water... Suckers aren't just born, their made... :(

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:Something funny about you're post by KGIII · · Score: 2

      Hmm... I feel compelled to say this but I really shouldn't have to.

      I'm okay with a business not being shut down so long as they don't break the law. I'm not in favor of them just arbitrarily shutting shit down (or jailing people) unless they've broken a law.

      So, it wouldn't be inaccurate for me to say that yes, yes I am okay with that. I don't like it and would seek to change the laws - if I had the power to do so. But, I'm pretty sure there's no "sleazy, bullshit, I don't like you" type of law out there. We can't just punish people unless they've done something wrong. Wrong, in this case, is the letter of the law. It's not even the spirit of the law, it's the letter. And no, don't blame me - I didn't make that rule up but it's the rules of the game.

      There's also the innocent until proven guilty thing and that's kind of important. So, am I okay with it? Sure, I guess. I'm okay with law-abiding businesses operating within the letter of the law, yes. Change the laws if you feel they need changing. We don't just arbitrarily punish based on a strong dislike. Well, we shouldn't.

      --
      "So long and thanks for all the fish."
  13. I was an instructor at ITT by markdavis · · Score: 4, Informative

    Yep, I taught as an adjunct instructor at ITT for three years from 2001 to 2004 teaching Linux.

    It had some good points and bad points. Some of their classes were quite good, others were mediocre. The dean was great and supportive. The equipment was good, the building was nice, and the hours were reasonable. The biggest problem was that there were WAY too many students there who had no business being in college [of any kind]. They had no technical aptitude and it was obvious they were there solely because they had government loans or GI bill and thought "tech" was a road to land a money job.

    I kept my sanity by focusing on the few people in each class (of typically around 20+) that DID have aptitude. There were people there for whom ITT did great things (and usually the only ones with A's or B's in my classes).... but the majority were clueless and ITT fought hard to keep those people from failing. I was not afraid to give poor grades for poor work, but the administration would occasionally interfere on behalf of a student, saying they should have more time or another chance, etc.

    What finally caused me to leave was that I wrote the entire curriculum- syllabus, handouts, assignments, classwork, quizzes, and exams for two entire courses and taught how I felt it should be taught- making Linux interesting and exciting while still imparting practical skills. Then, after years of people saying my class was the best they had ever taken at ITT, the mandate from Corporate came down that everyone would have to teach strictly their "professionally designed" curriculum- using outdated books, really outdated distros, very boring assignments, confusing exams, and complete with mandatory PowerPoint slides we are supposed to use in class. I told them "Sorry, you hired someone with many years of Unix/Linux experience to create and teach classes. You can hire anyone off the street if you just want them to teach this poor quality coursework." And left before the changes took place.

    It was an interesting experience that I don't regret and I do hope helped some people in the process. It gave me a great appreciation for teachers- something I certainly could never do full-time.

    1. Re:I was an instructor at ITT by SecurityGuy · · Score: 2

      I've always been pretty pro-college, but as my kids get to that age and college is stupidly expensive, I've changed my tune a little. People should consider what they want to do and see if college is a cost-effective way to do it. Sometimes they answer is yes, or college is the ONLY way to do it, but they days of going to college to figure out what you want to do may be over. It's just too expensive for that.

  14. Re:Quality education, right there by parkinglot777 · · Score: 2

    That's because CS programs do not teach hardware.

    True, but if you're spending four years of your life learning how a particular machine works, at some point you'd think you'd learn how to turn the darn thing on.

    Not exactly. CS program emphasizes on algorithm and concepts (not on programming and/or hardware). Some people do not have a budget to tinker with their machine (or any other machines) in order to learn more about hardware even though it should be a side interest for them from the CS program. However, some (if not most) for-profit schools aren't teaching anything emphasis of the program that at all but rather irrelevant courses for more money.