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The Guardian Publishes Comment Abuse Stats, Invites Debate On Moderation (theguardian.com)

AmiMoJo writes: British newspaper The Guardian has published some stats on its popular comment sections attached to each story. So far the Guardian's site has received 70 million comments, of which around 2% were removed for violation of community standards. Articles written by women tended to get the most blocked comments, especially if they were in male-writer dominated sections like sports and technology, while fashion was one of the few areas where men got more abuse. Further down the article the reader is invited to moderate some sample comments and see how their actions compared to those of the paper's staff. You can leave suggestions for improvement here.

27 of 303 comments (clear)

  1. The so-called 'community standards' by Anonymous Coward · · Score: 3, Informative

    ... around 2% were removed for violation of community standards ...

    I have given up on commenting there because I know how they rate their 'community standards'

    It was an article on the flood of millions of migrants into Europe and I was asking if it is wise to allow so many of those who have no intention of integrate into the European culture ... and my comment was nuked

    There was no cussing

    There was no degrading of any specific race

    There was not even any mention of religion

    I was only commenting on the wisdom of allowing so many of those who had shown to not interested of integration --- and for that, I somehow has violated their 'community standard'

    As I said, I've given up commenting there --- them European liberals simply cannot tolerate anyone questioning what they do

    Totally useless !

    Captcha: despair

    1. Re:The so-called 'community standards' by MightyMartian · · Score: 3, Insightful

      Because attacking anyone who raises issues of equality as an "SJW" is such an extraordinary sign of tolerance.

      There's nothing I love better than a partisan of one side of the political spectrum attacking members of the other side in a way that makes it clear they're just as guilty of the same illogic and sheer stupidity. Or, to put it more simply for someone like you; POT... KETTLE... BLACK

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:The so-called 'community standards' by guestapoo · · Score: 5, Informative

      ...and it's annoying that, if you be banned your comments' history will be gone also, they are vapored without any warning. I were one of the 'victims'.
      And, after that I found out many readers have the same problems with this 'moderation system', no matter they are left or right, and they joke that 'CiF (Comment is Free, is what The Guardian call their comment section), but some comments are freer.

      And, their 'community standard' is very obscure, while some personal attacks are still there, some normal debates were deleted. When I demanded they show how I violated the rules (yes, with "please"), they deleted my comment also.

      It's not that I'm whining, I'll be fine that I must respect the 'rules', I will be OK if, 'you violated 'Section 1, clause 3', so your comment was deleted', but in The Guardian there is no rule. It's likely the moderators delete comments they don't like.

    3. Re:The so-called 'community standards' by dave420 · · Score: 4, Insightful

      Maybe if you didn't put labels on people to such a staggering degree, and thinking that all wearers of a label you've given them think entirely the same, you'd have fewer problems with people calling out your lazy thought processes. In a single post your argument hinges on all "SJWs" thinking exactly the same, and all "leftists" too. You appear to be terrible at critical thinking. No wonder you are so confused and angry.

    4. Re:The so-called 'community standards' by Raenex · · Score: 3, Insightful

      Get real. Comments that go against the agenda are nuked for any or no reason beyond that they go against the agenda. The standard you're applying is only applied to one side of a position. One thing you can say about Slashdot, your comment may be moderated to the basement by groupthink, but at least it's there for people looking.

    5. Re:The so-called 'community standards' by Maritz · · Score: 4, Insightful

      People who spout "SJW" all over the show rarely demonstrate nuanced thought.

      --
      I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
    6. Re:The so-called 'community standards' by GNious · · Score: 5, Insightful

      (I'm in Belgium)
      When governments and societies take foreigners and group them together geographically, you end up with small enclaves where there's ca no reason or need to learn the national language.
      I can show you places in here in Belgium, where Arabic will help you more than French or Flemish, there are sections in Frankfurt where you might as well speak Turkish, large area in northern Mexico where half the population only speaks german and sections of Spain where no-one speaks anything but UK English.

      Yes, some people have no interest in integrating, but when there's no way to even use the national language, at lot of foreigners end up giving up trying to learn it.

    7. Re:The so-called 'community standards' by silentcoder · · Score: 3, Insightful

      >"Muslims are 'not like us' and we should just accept they will never integrate, says former racial equalities chief Trevor Phillips"

      Replace "Muslims" with "Black people" and you have an exact quote from Hendrik Verwoerd. He was wrong, so is this "authority" you are appealing to now.

      Ironically -even if it was true, why is it an issue ? Why does emigrating have to mean giving up your culture ? As long as you abide by the local laws, why can't you keep your culture ? Why would "not integrating" scare anybody ? I don't recall British folk showing up all over the world ever making any effort to integrate in the countries they showed up in (dominate and steal all the resources yes, integrate - nope). Compared to that, some people living there who have another culture and leaves you alone is frankly not even an inconvenience, let alone a reason to be concerned.

      There are quite a lot of my fellow Afrikaners living in Britain and Australia now. They all still speak Afrikaans. Still have their weekend braais the way *we* do them (which is nothing like a barbeque), hell the import large swaths of our cultural delicacies like Biltong into those countries and are even starting to produce them locally. They sure as hell didn't fully integrate into those societies, in fact, they mostly live together in neighbourhoods where their neighbours speak their home language.
      I don't recall ever seeing anybody post a panicked response about the influx of hundreds of thousands of Afrikaners into those countries - and considering the vast majority of the Afrikaners who left genuinely *are* the worst of the worst our culture has to offer, the hardcore racist fucks who couldn't stand the idea of a black government (and those who left for other reasons - career related and such really are a tiny minority) - they actually deserved scrutiny, far more than some people fleeing for their lives from countries torn apart by wars which the UK helped start.

      So where was your comment then ? The vast majority of all emigrants *ever* has chosen not to integrate and even where some integration happens hardly any has ever FULLY integrated. You know what ? That's okay.

      You don't NEED to push integration, in a generation or two it happens all by itself. You have kids growing up in a culture thats different from the one at home, speaking a language in school other than the one their parents speak - they grow up a lot more integrated, and their kids even more so. The internal culture-clash of imigrant children does the integration for you - no need to force it, no need to even ask for it. Just sit back, relax, have a beer and let it happen automatically like it always has.
      And maybe you'll end up with a few of those rare enclaves where it really doesn't happen - like the small town in Argentina where Afrikaners settled who fled British rule after the war a century ago, or the towns in Southern Brazil that mostly speak German and Italian... and if that happens ? So what ? None of those groups are harming anybody. None of them are affecting the rest of the population in any negative way. Not a single one is intruding on anybody else's right to live by whatever culture THEY prefer... why should you demand the right to dictate the muslim emigrants MUST adopt western culture to live in western countries ?

      You wouldn't give up YOUR heritage so easily, and white folk living in the middle east make no effort to integrate generally, they don't abandon their heritage - why do you think you have a right to demand it of these folk ?

      --
      Unicode killed the ASCII-art *
    8. Re:The so-called 'community standards' by AmiMoJo · · Score: 3, Insightful

      Integration isn't a binary thing. I doubt anyone doesn't integrate at all, not eating any local food, knowing any of the local language, watching any local TV, importing all goods and possessions from their original country etc. Between that and integrating so much they couldn't be distinguished from a native there is a whole spectrum.

      Anyway, is there any evidence that significant numbers don't want to integrate to any significant degree? And what do you consider significantly integrated? Being fluent in the local language, giving up their religion for the local one, finding a job?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    9. Re: The so-called 'community standards' by jedidiah · · Score: 3, Insightful

      Quit blaming us for your own clear inability to get along with each other. You are barbarians stuck in a highly sectarian backwater. If you don't have some brutal tyrant keeping you in line, you start killing each other. Even if you manage something resembling modern democracy, you will immediately start to abuse each other.

      You can't blame the West for the fact that you hate and kill each other. You also can't blame the West for the fact that the only kind of government that works for you is subjugation by a brutal warlord.

      Your humanitarian crisis is all on you.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  2. Opportunity missed by Gravis+Zero · · Score: 4, Insightful

    What they failed to do was publish articles written by one gender/race under the alias of the opposing gender/race, serving it to part of the internet and seeing if there is a difference in the number of negative responses. They also didn't track the geographic region of the originating blocked posts. No conclusions can be taken from these numbers besides, "some people on the internet are assholes" which we already knew for a certainty thanks to the youtube comment sections.

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:Opportunity missed by swb · · Score: 3, Insightful

      Wait, you mean "going undercover" is a new thing that journalists don't know how to do? They never ghostwrite anything or use pseudonyms or otherwise mask their identity? And I'm sure it would be *so hard* to mask an identity on the Internet, I mean, nobody gets away with that. On the Internet, everybody knows you're a dog.

      While it doesn't entirely surprise me that columnists identifiable as specific genders or races might attract more negative comments, it'd be illuminating to have data on how often they write any kind of advocacy journalism or, and if, and to what extent they make their race or gender part of their subject matter.

      My guess is that high visibility blacks and women are highly correlated with either controversial opinions and/or controversial subjects. And that hostile commentary is highly correlated with controversial opinions or subjects.

      It seems less plausible that blacks or women who write in identity free tone about uncontroversial topics will attract identity-focused hostile comments.

  3. Re:The fuckin guardian by Mashiki · · Score: 4, Interesting

    Well they've got to go down this path bu choice, they're only 5 years out from complete bankruptcy that includes the money from the trust. They need to try showing people that they know how to remain solvant and can get their head on and fix the problems...and see...those problems? We want your opinion!

    Personally, I think them having Jessica Vallenti was a great idea, it was a really good comedy section. I mean look at these examples: One week she gets to tell the idiots that wolf whistling is sexist, a few weeks later, she says it's sexist not to wolf whistle at someone. Then she starts going off about how air conditioning is sexist, but it's really not sexist all in the span of 3 weeks.

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    Om, nomnomnom...
  4. "Community"? Orwellian terminology... by mi · · Score: 5, Insightful

    violation of community standards

    What's with the "community"? There are no "community" standards — the removed messages were deemed offensive by a handful of moderators. Moderators prone to keeping some posts more equal than others and susceptible to manipulation by evil regimes.

    Calling them "community" is redefining terms...

    --
    In Soviet Washington the swamp drains you.
    1. Re:"Community"? Orwellian terminology... by starless · · Score: 4, Interesting

      For what it's worth, my comments to the Guardian are these days are now in the category of: "Your comments are currently being pre-moderated".
      This is because I disagreed (in a fairly reasonable way - certainly not aggressive and not obscene) with the remarks of a British reporter, based in New York, who was making remarks about the situation in my home town of Baltimore. In that case it appeared that the reporter himself may well have been the person removing the negative comments. The fraction of comments removed from all posters for that article was a huge fraction of all those posted. However the Brit reporter (who may not even have visited B'more ) was apparently very sensitive to criticism - even if it wasn't that different from the criticism he was dealing out to some of the locals. One factor may be the "knee-jerk" anti-Americanism of certain segments of British society - who are surprised to receive similar criticisms back themselves.

  5. More sites should use Slashcode by Etcetera · · Score: 4, Insightful

    Or at least... a Slashcode-like commenting, moderation, and meta-moderation system.

    For all we complain about it here, and for all the trolling that occurs, the Slashdot moderation system seems to have passed the test of time reasonably enough.

    Perhaps it's a little like that infamous definition of Democracy: It's the worst form of government except for all the others that have been tried.

    1. Re:More sites should use Slashcode by AmiMoJo · · Score: 4, Interesting

      Slashdot's only real weakness is that people, especially groups of like-minded people, can use the -1 mods to try to silence people they disagree with. While I think having down-mods is a good thing generally, once a post gets a single +1 all the -1s should only count for -0.1 each.

      Controversial != troll.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  6. Re:Moderation is a tool for abuse by Ol+Olsoc · · Score: 5, Informative

    People who hold views that are contrary to the majority are targets for abuse. Moderation promotes groupthink. Take Slashdot for example.

    You don't understand Slashdot's moderation method? And no one is blocked - ever. browse at a lower mod level, and accept that not everyone will agree with you.

    You might even be exhibiting a little bit of Guardianesque ideas, in that you don't seem to want anyone to disagree with you.

    We've had a number of posters here lately that are pissed that someone replies, and disagrees with them. Life just doesn't work that way, and Slashdot has come up with the best way to exist with the tragedy of the commons ever.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  7. Same at Scientific American by Anonymous Coward · · Score: 3, Interesting

    Same experience on Scientific American. No violation of their own stated policies. Not even mentioned global warming.
    Comment deleted.
    I complained and their reply was that I lost my "privilege" to post.
    I cancelled the renewal of my subscription and unsubscribed from any of their mailing lists.
    Absolutely disgraceful.

  8. Re:Seems that most newspaper sites these days by MightyMartian · · Score: 4, Interesting

    What I've found from the news sites that have gone to Facebook is not only a much smaller set of comments, but a great increase in spam. By putting their faith in Facebook to weed out the malcontents, many sites literally destroy their comment sections.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  9. Actual debate, or controlled opposition? by sethstorm · · Score: 3, Interesting

    Unlike The Guardian, Slashdot doesn't answer to political grievance groups (and has only removed one thing for Scientology).

    I'm not sure that this is debate as much as it is a justification.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  10. Re:Moderation is a tool for abuse by MightyMartian · · Score: 4, Insightful

    Since you can turn off all moderation filtering (which I do, the site is quite boring if you read at higher mod levels), it's up to you as the reader. That seems to me to be the best approach. In other words, short of a few rather abusive posters (like APK when he goes off his meds), moderation only exists if you, the reader, decides it does.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  11. The gender bit is misleading by ScentCone · · Score: 3, Interesting

    It's not about the gender of the author, it's about the agenda of the author. Regardless, most flamebait/troll posts are aimed at other comments anyway - at least that's apparent in watching this play out in other papers' comment areas. Also, the straight reporting or analysis vs. op-ed will make a huge difference.

    --
    Don't disappoint your bird dog. Go to the range.
  12. Re:Moderation is a tool for abuse by Pseudonym · · Score: 4, Informative

    [...] but there is a fair amount of groupthink here, [...]

    It's less of a problem than many people who are part of the groupthink clusters seem to think. My observation is that with a few exceptions, any comment which falls into groupthink territory tends to have its "+1, Agree" upvotes and "-1, Disagree" downvotes balanced out. Such comments never get to either -1 or +5.

    It's rare that all groupthink clusters align on Slashdot to the point where a non-troll comment gets moderated to -1. I think the only time it's ever happened to me was when I advocated Deep Space 9.

    --
    sub f{($f)=@_;print"$f(q{$f});";}f(q{sub f{($f)=@_;print"$f(q{$f});";}f});
  13. Huge flaws in their analysis by petes_PoV · · Score: 4, Insightful
    The newspaper has an article that explains a little of how they analysed their data (Postgres, cloud, Perl). However it does appear that they have "valued what they've got", rather than getting what they value.

    So, for example, they cite that 8 or their 10 most "abused" contributors were women (4 white, 4 not). But since the newspaper has a great deal of coverage of "women's" issues including a lot of highly opinionated articles about feminism -- but no corresponding articles, or sections, concerning men's issues their coverage is neither balanced, nor able to show how much abuse their "men's" writers would get, since they don't have any.

    They also counted all "moderated" comments (ones that do not meet their community standards) as being abusive and they assume that the abuse is directed against the author. However, they remove comments that are off-topic and ones that make personal comments about other commentators. So a comment that was removed because it insulted a commentator who was attacking the article (i.e. the insulter was supporting the author), would be counted as abuse against that author. They do not give reasons for removing comments and only have the single classification.

    Finally, The Guardian admits that it does not moderate either consistently: applying different levels of rigor depending on the topic, nor does it moderate all articles to the same extent. It also does not open all it's articles up to comments.

    In all, while their analysis does point to there being online abuse - they reckon they delete 2% of articles, from the 70 million submitted so far, the results are patchy, inconsistent and cherry-picked. It would never pass a peer review and seems to have been published more to push the newspaper's own agenda, rather than as an authoritative work to highlight a problem (they don't say if the level of "abuse" is rising or falling since they started in 1999).

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  14. Re:Moderation is a tool for abuse by MightyMartian · · Score: 3, Funny

    Shut up, APK

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  15. Re:Seems that most newspaper sites these days by TheDarkMaster · · Score: 4, Informative

    Here in Brazil, usually when a site has a comment section based on Facebook is guaranteed that you will find the dumbest people you can imagine posting the most absurd/hatefull/shitty things. To avoid getting sick I usually block Facebook in its entirety using adblock and noscript.

    --
    Religion: The greatest weapon of mass destruction of all time