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Ask Slashdot: Should I Expect Tracking When Subscribing To News Sites?

Long-time Slashdot reader robot5x writes: I'm a fan of online privacy and, where possible, don't automatically permit cookies and tend to set Ghostery to block all trackers in my browser. This rarely causes a problem -- I have lots of subscriptions to various sites which require me to login and have only rarely encountered minor issues. Recently I had a present of a Slate Plus membership. I really like their content and was keen on supporting it financially. Activating it from the email they sent required me to first register as a user. I clicked on the icon, and nothing happened. Ghostery picked up 7 trackers which I had blocked.

Assuming that one of these was the cause, I activated each in turn and reloaded. None of them made any difference, except a single tracker from JanRain. Accepting this tracker let everything work perfectly. Reading more about JanRain though -- and particularly its interaction with Adobe analytics (which it also tries to load) -- I discovered that they wanted to "create a holistic view of your business by collecting, analyzing and reporting all customer interactions. To derive the most actionable insights, you must link your customers' actions with who they are and what their interests are. Janrain bridges the gap by connecting demographic and psychographic data, collected through traditional and social login, with Adobe's behavioral data, so you understand the whole customer journey".

I do not want them to do any of this, and don't think I should have to. Interactions with Slate's 'support' were excruciating and -- while they at least didn't ask me to restart my computer -- they actually ended up saying that allowing these trackers is tied to their login process and I have to either accept or get a refund.

Robot 5x asks: Is it unacceptable to have to accept being tracked as a paying customer for new sites? "Or am I just being a big baby?"

15 of 206 comments (clear)

  1. We should never expect or accept tracking by Anonymous Coward · · Score: 5, Insightful

    If anything, subscribing should be a way to avoid tracking. Preferably, we shouldn't be tracked at all and subscribing should eliminate animated GIF banner ads and text ads. How can I be confident that the tracking scripts aren't also installing malware? Speaking of which, I also seem to remember that Slashdot serves up scripts from Janrain. Why is Slashdot participating in the tracking? Posting stories critical of tracking while serving up ads that track us is hypocrisy. I block those scripts and frequently change IPs to try to defeat that nonsense.

    1. Re: We should never expect or accept tracking by Anonymous Coward · · Score: 3, Insightful

      That's a really short-sighted view. Let's say that can be linked to a name and address in the real world, perhaps through your billing information or from social media. It's entirely possible that insurance companies might use that data to assess risk and raise rates. Or perhaps that information could be used in background checks by employers. It's really short-sighted to assume that information will never be used against you in the real world.

    2. Re:We should never expect or accept tracking by fahrbot-bot · · Score: 4, Interesting

      Why is Slashdot participating in the tracking?

      Glancing at Ghostery, it's blocking 7 trackers. AdBlock Plus is blocking 3 elements. Right here on Slashdot.

      And what's with all the freaking third-party Javascript on /. (including the aforementioned janrain) -- seems to be more Javascript now that they've been bought out. I've got NoScript blocking the below and Disconnect reporting 4 advertising requests and 25 Google content requests. What the hell /. Why is all this crap necessary?

      • googletagservices.com
      • crsspxl.com
      • ntv.io
      • rpxnow.com
      • d3ezI4ajpp2zy8.cloudfront.net
      • truste.com
      • taboola.com
      • janrain.com
      • stacksocial.com
      • slashdotmedia.com
      • pro-market.net
      --
      It must have been something you assimilated. . . .
    3. Re:We should never expect or accept tracking by KGIII · · Score: 4, Informative

      I use uMatrix, from the guy that makes uBlock Origin, and it tells me that Janrain is trying to load content here on Slashdot. It is, of course, blocked. I don't use Ghostery since they sold their collected data. They did, at least, warn people ahead of time that they were going to do so. Still, I feel it is sleazy and I already used uMatrix so I didn't really need it. Thus, it got uninstalled. (Raymond Hill - I think is his name, makes good stuff, by the way.)

      Anyhow, you should expect to be tracked but you shouldn't stand for being forced into being tracked. Ask for a refund and move on. That's horrific of them. I see a couple of comments that minimize it. I still firmly believe that you should be able to opt out and have the site work - more so if you're paying for it. On the other hand, if a site tells me they wish for me to not block content then I leave the site and don't return. It's their property and I respect that. I just don't use their content nor do I attempt to circumvent their measures.

      Thoughts... Use uMatrix. With uMatrix you can elect to let Janrain through for that domain and that domain only. They'll be able to track you on that domain but nowhere else. Dump Ghostery and spend a while learning how to use uMatrix. It's whitelist based - so everything's blocked by default. Just remember to save your settings. I start with least permissions and work my way up.

      This way, you're allowing Janrain to work on that site and only that site. It doesn't really do them any good because it's blocked everywhere else. You're even kind of skewing their data which makes it less accurate. Maybe that'll teach them a lesson. Personally, I'd request a refund.

      --
      "So long and thanks for all the fish."
    4. Re:We should never expect or accept tracking by Anonymous Coward · · Score: 5, Interesting

      Unless you're someone who goes "oh shiny - must have" it doesn't affect you, and if advertising affects you that much, you have bigger problems.

      I work in the micro-targeting business and we love people like you. It is the ones who think they are immune to the work we do that are actually the most susceptible because you'll never see it coming. It hasn't been about in-your-face advertising for at least a decade.

      It is about swaying you without you even realizing you are being swayed. Here's an egregious example: One of our clients sells alcohol. They use our data to figure out who has alcoholics in their family and then we send them snail-mail coupons for significant discounts on their products, sometimes even completely free, because we know that alcoholism has genetic and environmental components that family members often share and because 10% of the population accounts for 50% of the industry's profits. Those are the people they want to sucker in. And guess what? When the data shows that a heavy drinker has stopped drinking, we send them coupons for freebies too. But we don't just mail them out directly, we have them printed up in their newspaper or their magazine subscription. So it isn't obvious that they've been singled out.

      And then there are the politicians (and their superpacs). They use our service to figure out exactly what people's hot button issues are so their campaign and best push those buttons to make them vote for their candidate. Or if there is little chance of getting them to vote for their guy, they do their best to make the voter disgusted with "the other guy" so that they just stay home and don't vote at all. All the big ticket campaigns - presidential and congress do this now and some of the in-state races for important districts are doing it too because it is getting cheaper and cheaper every day.

      And that is just the tip of the iceberg. This is the largest industry on planet earth. Facebook alone is valued at 350 BILLION DOLLARS predicated solely on their ability to manipulate people. It doesn't matter how much mental fortitude you have, you will succumb at some point. My company alone has a 10 million dollar budget for pure research in the field of psychology as it applies to swaying people. As the apocryphal saying goes, "You can fool all the people some of the time and some of the people all the time..."

      The only way to win this game is not to play.

    5. Re: We should never expect or accept tracking by Anonymous Coward · · Score: 5, Insightful

      Assuming what you say is true, there is a special place in hell for you and others in your field. I really don't know how you can live with yourself knowing that you actively seek opportunities to ruin peoples lives for your own, hollow, financial gain.
      Congrats on making your living preying on the struggles of others.

      Please tell, what joy do you derive from ruining the lives of so many? What makes you wake up in the morning and feel like ripping families apart, devastating innocent children as their parents are thrown in jail or die from their addiction?
      Does your sports car or rolex help you ignore the gut wrenching mass of human despair and destruction that you leave in your wake?

      Addiction is a living hell. It can take every last white knuckled breath for an addict to make the right decision every day, every hour, sometimes every minute.
      I really can't fathom the emptiness of soul it would require for someone to be willing to pursue wealth in such a manner.

    6. Re:We should never expect or accept tracking by AmiMoJo · · Score: 4, Interesting

      Slashdot content detected by Privacy Badger:

      cdn-social.janrain.com - tracker, block

      ads.pro-market.net - ad network, tracker, block

      analytics.slashdotmedia.com - seems to be some kind of internal tracker, for additional data beyond what is associated with your account and for ACs

      cdn.taboola.com - clickbait and malware delivery platform, block

      s3-us-west-2.amazonaws.com - CDN, safe

      d29usylhdk1xyu.cloudfront.net - part of Amazon CDN, safe
      d3ezl4ajpp2zy8.cloudfront.net
      d3hmp0045zy3cs.cloudfront.net

      tag.crsspxl.com - tracker/analytics, block

      a.fsdn.com - CDN that serves Slashdot's images

      www.googletagservices.com - Google ad services, block

      s.ntv.io - Seems to be an Amazon DNS server, presumably part of their CDN

      rpxnow.com - Login via Facebook etc.

      image-assets.stackcommerce.com - tracking and profiling to recommend shit you don't want, block
      images.stackcommerce.com
      api.stacksocial.com

      consent.truste.com - Security services for sites, but also tracks do block
      consent-st.truste.com
      trackerapi.truste.com

      In addition, uBlock Origin also kills:

      pro-market.net - Ads/tracking, block

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    7. Re: We should never expect or accept tracking by AmiMoJo · · Score: 3, Informative

      Shouldn't that be illegal? It is in the EU. The more I read about this stuff on Slashdot the more I think that the US needs some strong privacy laws.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  2. Once upon a time ... by Calydor · · Score: 5, Insightful

    Once upon a time the idea was that you 'paid' for the content you consumed by looking at the ads.

    Once upon a time the idea was also that if you paid a subscription you got the whole package, not a bunch of cherry-on-top paid DLCs for games etc., but like the above idea about ads those days are gone and will never be coming back.

    Businesses will keep pushing and pushing for every last fraction of a cent they can get - and when they reach their absolute maximum possible earnings they start firing people because earnings aren't increasing. Just look at the abject terror a week ago when Apple's earnings weren't increasing like they had. Not that they were losing money, they just weren't earning MORE money than they used to.

    It is insanity.

    --
    -=This sig has nothing to do with my comment. Move along now=-
    1. Re: Once upon a time ... by Anonymous Coward · · Score: 4, Informative

      Why the hell do we selectively tolerate this, though. Slashdot is just as bad as anywhere else, plus they're hypocrites. I just checked and one of the sites blocked by Noscript when I load Slashdot is, you guessed it, janrain.com. So, this article is critical of tracking and specifically calls out janrain.com as an undesired tracker while simultaneously serving up tracking scripts from janrain.com. WTF?

  3. Tracking, they will sell your foolishnes by EmperorOfCanada · · Score: 4, Insightful

    They will sell the fact that you are a paying subscriber to all the other publications that are in their family. You will be traded around like a two dollar whore. By paying for one publication they will try to squeeze every damn cent out of you.

    The few times that I have subscribed to a magazine, I can't even begin to count how much crap they sent me to upgrade, give their publication as a gift, to buy addons, to buy similar magazines, and then as my subscriptions ran out, the near non-stop torrent to hold onto me as a customer were making up a sizeable chunk of my weekly paper mail.

    Even consumer reports which is supposed to be above the commercial fray was only a hair from sending missionaries to my door to convert me back to their flock of subscribers. One science publication kept sending me letters of ever growing desperation saying that these letters were killing them and that it would be better if I renewed my subscription earlier than cost them so much sending these out.

    For you tracking will be so last year, it will be stalking, hunting, and all around sharks who smell blood behaviour.

  4. Re:They are free to choose, as are you by sir1963nz · · Score: 3, Interesting

    They say it costs twice the amount to win a customer back than to keep and existing one . HOWEVER, the marketing people know their bonuses come from winning a customer back and they get nothing for keeping one. Me, I have ghostery turn up to the max, I also have a large hosts list, I have zero interest in being tracked/spammed/harassed . If I can't get to their site...I go else where....easy choice to make.

  5. Minimizing Tracking by DERoss · · Score: 5, Interesting

    The short answer to the original question is "Yes, they can and will track you."

    However, you can making tracking very difficult. The following is what I do. This for those who use Firefox or SeaMonkey as their browser on a Windows system. NOTE WELL the exception.

    1. Mark the file cookies.sqlite as read-only. For "smooth" Web browsing, I do want some cookies. To set or update them, I terminate my browser, mark cookies read-write, launch my browser to visit ONLY the Web site for which I want cookies, terminate my browser to eliminate session-only cookies, and restore the read-only setting for cookies.sqlite. Web site might act as if they were setting cookies, but those cookies are lost when I terminate my browser.

    2. Disable geolocation. For all of my profiles, I insert the following into file user.js:
                      user_pref("geo.enabled", false);
      The semi-colon (;) at the end of the line is mandatory. You can insert an adjacent comment line indicating why you did this; just begin the comment with two virgules (//).

    3. Install the Secret Agent extension from https://www.dephormation.org.u.... Each time I request a Web page, my outgoing Internet headers are different. Some sites that try to use those headers to determine my location have me bouncing all over the world. Every time I go to Panopticlick at https://panopticlick.eff.org/, I get a different result. Two NOTES: (1) Because some Web sites require consistent user agents as you navigate through them, I disabled the extension's capability to vary my user agent string. (2) Because Firefox now requires extensions to be signed by Mozilla and the developer of Secret Agent refuses to submit his extension for signature, this cannot be installed in Firefox. Unsigned extensions can still be installed in SeaMonkey.

  6. Re:They are free to choose, as are you by robot5x · · Score: 4, Insightful

    Yep agree. Lots of comments here go along the lines of "this is a free market, just take your business elsewhere". Fine - I can do that (and in this case I certainly will). But what proportion of the general internet using population do you think are even aware they are being tracked? This faith in the rational decision-making power of consumers relies on them having information about the relative pros and cons of accessing a particular service. I guess what I'm suggesting is that this 'expectation' to be tracked has just sneaked up on us, and there is no transparency from individual web sites, or these tracking services, about what is really happening with people's data. I don't believe any of us have made a rational decision that being tracked is 'OK' - it's just the way things are now, so we all just have to kind of accept it. It's pretty sad.

    --
    Hej! Nasi tu byli!
  7. Re: They are free to choose, as are you by Anonymous Coward · · Score: 3, Informative

    It's not a choice to do business with them when I click on a new site in google and 50 trackers start up and steal my info before the site's content even loads.

    And if you think users should be required to search for this info about every new aite before clicking a new link to decide if it's worth it to visit, you're absolutely fucking insane.

    It's one thing if the site shows a blank page and says "we use xyz trackers for xyz purposes. If you agree to this we will show you content. If not, you cannot enter our website." As much as I hate trackers, I'd have a bit of respect for sites that do that. The reality though, that they load the trackers/malware without your knowledge before you can even access the content, and without giving the user a say in it, means your free market scenario can't work out. In a true free market where users have the ability to make decisions based on what the website does and doesn't track, tracking should be illegal u less it's opt-in.