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Model X Owner Files Lemon Law Suit Against Tesla, Claims Car Is Unsafe To Drive (bgr.com)

An anonymous reader quotes a report from BGR: When designing the Model X, Tesla went more than a little bit overboard in trying to trick out its crossover SUV with as many bells and whistles as possible. Not only did Tesla's overly ambitious development delay the launch of the Model X, it has arguably resulted in a noticeably higher number of quality control issues than we're accustomed to seeing. Hardly a controversial point, even Tesla CEO Elon Musk has conceded that the company was far too zealous when developing the Model X. While some customers with frustrating Model X issues have noted that Tesla has been quick to fix any problems, one Model X owner from California has had enough. According to the Courthouse News Service, via Teslarati, Barrett Lyon recently filed a Lemon Law claim against Tesla, arguing that the car's problems are unfixable and that it's ultimately unsafe to drive. In addition to finding that the front door would often slam shut on his leg, Lyon's suit details a slew of other problems, including Auto Pilot problems, touch screen freezes and more. A Tesla Model S owner, on the other hand, reported that his vehicle went rogue causing an accident all by itself.

27 of 243 comments (clear)

  1. Re:Isn't the Model X a prototype? by pellik · · Score: 3, Funny

    I know the Model X is pretty spacey, but a whole neighborhood?

  2. I'm here to help by Anonymous Coward · · Score: 5, Funny

    I'll take that dangerous un-fixable lemon of a Tesla off your hands. I'll even give you $300 for all the emotional trauma the car caused you.

  3. Re:I would like a simpler electric car by NormalVisual · · Score: 2

    There are thousands of moving parts in an ICE drive train, and only a handful in an EV drive train. You will never, ever get more reliability out of more complexity (as long as all else, such as design maturity, is equivalent).

    And likely thousands fewer lines of code. Failure modes don't have to be hardware-related.

    --
    Please stand clear of the doors, por favor mantenganse alejado de las puertas
  4. Re:Translation by TomGreenhaw · · Score: 4, Informative

    I don't know about the Model X, but we've had our Model S for several years and there is no screen freezing problem for me to complain about. Doors, windows and seats also are well engineered and work fine so far. Ironically I think the two cupholders in the console isn't enough; Tesla didn't go out of their way at all to add lots of cupholders IMHO.

    I must have low standards though - my first car was a lime green Pinto and I thought it was a great car...

    --
    Greed is the root of all evil.
  5. Re:"the front door would often slam shut on his le by zarr · · Score: 4, Funny

    Got pics?

  6. Re:Translation by Anonymous Coward · · Score: 2, Funny

    Pinto is a defective design with exploding gas tanks. Cup holders don't matter when you have no arms left.

  7. Re:I would like a simpler electric car by dgatwood · · Score: 2

    Maybe not thousands that are actually moving, but certainly hundreds if you include all the minor stuff like piston rings, valves, pump motors and splines and gaskets, bearings, various other random seals and gaskets, etc. And add in all the other stupid emissions junk like oxygen sensors, and you probably do have thousands of parts that frequently fail, but I wouldn't want to try to add them all up....

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  8. Re:I would like a simpler electric car by ShanghaiBill · · Score: 4, Informative

    How long does the battery pack in a Tesla last, though?

    Teslas have not been available long enough to wear out many batteries. But some Priuses have more than 600k miles on their original battery pack, and 200k+ is common. Battery life actually does not depend much on "miles", and more with how you treat it. If you charge it to 100%, or run it down to near 0%, and then let it sit in the hot sun in that state, that is much harder on the battery than normal use. Tesla recommends charging it to about 80% for daily use, and not running below 20%. My wife has a Tesla Model-S, and she only boosts the battery up to 100% when she is going on a long trip, and even then only an hour or so before she leaves.

  9. Re:Isn't the Model X a prototype? by slew · · Score: 3, Interesting

    These parents can afford a Model X but they send their kids to public school in Chicago.

    A Model X is over $100K and maybe lasts 5 years, where private school in Chicago can run you about the same (e.g., Montessori Academy of Chicago sets you back about $20K/year)... Of course the ability to spend money isn't the same as spending priorities. Hey if you can't afford both ;^)

    Go figure - the quality of education can't be all that bad.

    Whose education? What the parents received to make the choice or what the kids will receive in the school? ;^)
    FWIW, I generally personally recommend public over private schools (even if it was affordable) except in extreme cases (e.g., genius kid, or massive gang infiltration)

  10. Re:I would like a simpler electric car by KingMotley · · Score: 4, Informative

    Actually according to NADA (National Automobile Dealers Association), modern cars has more than 10,000 moving parts. We aren't talking about your model car.

  11. Re:I would like a simpler electric car by fluffernutter · · Score: 3, Insightful

    Tesla recommends charging it to about 80% for daily use, and not running below 20%

    And when I ask people about EVs they say it is as simple as plugging it in at night and drive it the next morning. Think you for educating me otherwise. I won't ever want a car I have to pamper.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  12. Model S shortcomings by crow · · Score: 2

    My S has a constant center screen crashing problem. Absolutely horrible. One day I had my cell phone plugged in to charge when the screen was crashed and kept needing to be rebooted, and I noticed that the charging shut off and on every five seconds. That led to my discovering that the screen crashing problem was due to having a flash stick plugged in for listening to MP3s. Apparently having more than 8GB of music is more than the system can handle. When I reported this to the service center, they said they were already aware of the bug.

    So yes, there is a screen freezing problem. It's a known bug, and Tesla needs to fix it. But the MP3 player is so horrible that most people tether their phones and play music from there instead of using flash sticks.

    And I agree that more cupholders would be nice, as would more USB ports and door pockets would be nice (the X at least has them in the front).

    But despite the shortcomings, it's still the most amazing vehicle ever, and I have no regrets in purchasing it.

  13. Re:Isn't the Model X a prototype? by Ol+Olsoc · · Score: 2

    It's more like comparing Apples to Tardigrades.

    Tardigrades are freaking awesome! Kinda cute, and serious hardcore, can survive space conditions.

    Now back to our regular story.

    Seems simple give him his money back, in the exact same manner as lemon law returns from every vehicle manufacturer.

    There are 150,000 cares ever year that are lemons http://www.nolo.com/legal-ency...

    So what kind of idiot thinks that there will not be even 1 Tesla and that it is such a tragedy that it is front page news on Slashdot.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  14. Re:I would like a simpler electric car by Ol+Olsoc · · Score: 2, Insightful

    Tesla recommends charging it to about 80% for daily use, and not running below 20%

    And when I ask people about EVs they say it is as simple as plugging it in at night and drive it the next morning. Think you for educating me otherwise. I won't ever want a car I have to pamper.

    Yes, because you just hop in and drive an ICE car, You never ever have to do anything. Those gauges? They are just there for obsessive comp[ulsive people In fact that one with the thermometer? Oil changes? When that light comes on it means another 100K miles. Brake fluid? Whats that?

    Because in 2016 'Murrica, plugging something in overnight is just too damn hard. Not sure if you are trolling, or +5 funny.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  15. Re:"the front door would often slam shut on his le by rfengr · · Score: 4, Funny

    Sheesh, it closed on my ankle, getting my penis wedged between door and ankle.

  16. Re:I would like a simpler electric car by WindBourne · · Score: 2

    I know. The issue with the ICE is that you spend SOOO much time having maintenence, such as oil, as well as fuel. It is a pain having to pamper it.
    OTOH, with tesla, you simply set a control that says to fill the battery up to 80%, and then plug-in nightly. My wife now swears at me if she is driving the highlander and has to deal with the gas stations. I can not blame her. THe amount of work and pampering that an ICE vehicle needs is ludicrous. Sadly, loads of idiots will run around screaming that it is not pampering and not work, or a waste of money, while ignoring the fact that my wife puts in a fraction of the time taking care of her tesla.
    Her only issues is that we have seen the far right extremists key a tesla and others that will run up and actually kick them. Total morons.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  17. Re:I would like a simpler electric car by WindBourne · · Score: 2

    Dropping the battery to 1-2% each day, WILL use it up quickly. Doing it occasionally, like 1x / month, and you will hardly notice it. Our MS-85 is set for 220 MPC normally. WHen we go to the mountains, we set it for 240. WHen it was new, it got 250+, but within a month or so, it drops down a couple of %. After that, it is supposed to stay at that level until around 100K miles.

    And if you are driving more than 250-300 miles / day, then Tesla IS NOT FOR YOU. Not yet, anyways. Basically, you want to drive less than 1/2 of this / day. Say 125 miles or less. Of course, the average American drives less than 32 miles / day. And out here in the west, we drive around 60 miles / day. If I still lived 100 miles away from work, then a low-end MS would not be a good choice.

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    I prefer the "u" in honour as it seems to be missing these days.
  18. Re:I would like a simpler electric car by ShanghaiBill · · Score: 5, Informative

    I was responding to a comment that you can't just simply plug it in overnight...

    Except that you can "just simply plug it in". My wife's car is preprogrammed to start charging at 2am (when electricity is cheapest), and preprogrammed to charge to 80% (200 of 240 mile range). She pulls into the garage, plugs it in, and she is done.

    The only time you need to do anything special is when you are preparing for a long trip. Then you tap on the screen and slide the power to max. That gives you an extra 40 miles before you need to recharge.

    Oh, and you never need to go to a gas station, there is no oil to change, no radiator fluid to check, and the brake pads don't wear out. The only maintenance is to rotate the tires every 10,000 miles. Overall, that is a lot less "pampering" than an ICE.

  19. Re:I would like a simpler electric car by fluffernutter · · Score: 2

    I didn't realize that they were that programmable.. But while we're on the topic, I'm never worried the actual power train on my car will fail. What I am worried about is if the electronics fail. I understand that the actual electric engine is more durable, but if one of those programmable modules bite the dust I sure hope they are a lot more serviceable then they are in my ICE because then you might as well trash the vehicle in some cases.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  20. Re:I would like a simpler electric car by ShanghaiBill · · Score: 2

    but if I'm paying that much for a vehicle I want to be able to drive more if I want to.

    You CAN drive more if you want. Charge to 100% if you want. Run it down to 1%. Just don't charge to 100% and leave the car sitting like that for a month, especially in a hot environment. That will stress the battery. But if you charge to 100% an hour before your trip (and you can preprogram that to happen, so you don't need to get up early) that is fine. Likewise, if you run it down to 1%, and then plug it in as soon as you reach your destination, that also will put very little stress on the battery.

    Today's EVs are not for everyone. If you take a lot of long trips, an EV might not be the car for you. But for normal day-to-day driving, they are a lot more convenient than an ICE. For an occasional long trip, it is a bit inconvenient to stop and recharge every few hours, but if you plan ahead you can do that while you eat a meal in a nice restaurant, or go for a hike in a park along the way.

  21. Re:Suprised by hyades1 · · Score: 2

    The guy probably owns a GM dealership...or gets paid by one. Or maybe Ford. ;-)

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.
  22. Re:I would like a simpler electric car by jaymemaurice · · Score: 4, Informative

    Seems we have gone to great lengths to make sure odometer readings aren't tampered with, emissions parameters aren't modified and vehicles aren't "hot wired" - all problems which are unique to ICE and the reason your worried about failed electronics... you can't simply replace a cluster module anymore... or maybe even your light control module...

    Well that and your "gas pedal" is controlled by electronics and just actually tells the DME your requested torque demand and it figures out how much it should advance the ignition timing, modify the injected fuel and how much air should be let in... and if you have a turbo the charge pressure... really the engine does nothing without the electronics now....

    Even your automatic transmission now days is useless without it's module sanely telling it what to do...

    In an electric car though, emissions isn't an issue and there is no complex computing of optimal air/fuel mixture/fuel pressure/temperature control/torque demand through multiple analog and digital inputs while constantly modifying the same outputs in some awkward feedback loop. There is not even a shitty fuel pump. Required electronics could be reduced to be torque demand + current speed -> motor control

    --
    120 characters ought to be enough for anyone
  23. Re:Suprised by thegarbz · · Score: 2

    I am surprised that Tesla would allow things to get to the point of needing to file a lemon lawsuit against the Tesla X.

    Scenarios:
    1. Guy is an over-entitled fuckwit who has problems communicating with everyone. These are typically also the people who complain about your customer service when you go out of your way to help them.
    2. Guy is a lawyer who's sue happy and just looking for a free upgrade.
    3. Guy is being paid by someone to form bad publicity.

    It doesn't all have to be Tesla's fault. There's very little you can do to stop someone suing you. Now there's actually a lot you can do to stop someone from winning a suit. That is the more important criteria that will come to light eventually.

  24. Re:I would like a simpler electric car by Hognoxious · · Score: 2

    I won't ever want a car I have to pamper.

    You must be a millennial.

    You had to get down on your knees and pray to cars made in the 70s to even get them to consider starting.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  25. Re:Subject of Comment by fluffernutter · · Score: 3, Interesting

    Never happened.

    Blatantly false. When was the last time you bought even a toaster that wasn't made to a certain safety standard? They have to be grounded, they have to have a certain amount of protection around the elements. Houses have to be built to code, drugs are tested before going on the market.

    My idea of freedom is different than yours. To me, freedom is being able to buy anything offered on the market without having to be concerned it will kill me.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  26. Re: Subject of Comment by fluffernutter · · Score: 2

    All work done needs a building permit where I am from. If anything was closed up without having a building permit inspected, then they can ask you to open it up again; doesn't matter how permanent it is. If you buy a home without proper permits here, that is a very stupid thing to do.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  27. Re:"the front door would often slam shut on his le by silentcoder · · Score: 3, Funny

    I guess he will lose his case though. He hasn't got a leg to stand on.

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    Unicode killed the ASCII-art *