Slashdot Mirror
Woman Wins $10,000 Lawsuit Against Microsoft Over Windows 10 Upgrades (seattletimes.com)
An anonymous reader shares this story from the Seattle Times:
A few days after Microsoft released Windows 10 to the public last year, Teri Goldstein's computer started trying to download and install the new operating system. The update, which she says she didn't authorize, failed. Instead, the computer she uses to run her Sausalito, California, travel-agency business slowed to a crawl. It would crash, she says, and be unusable for days at a time. "I had never heard of Windows 10," Goldstein said. "Nobody ever asked me if I wanted to update."
When outreach to Microsoft's customer support didn't fix the issue, Goldstein took the software giant to court, seeking compensation for lost wages and the cost of a new computer. She won. Last month, Microsoft dropped an appeal and Goldstein collected a $10,000 judgment from the company.
Microsoft denies any wrongdoing, and says they only halted their appeal to avoid the cost of further litigation.
When outreach to Microsoft's customer support didn't fix the issue, Goldstein took the software giant to court, seeking compensation for lost wages and the cost of a new computer. She won. Last month, Microsoft dropped an appeal and Goldstein collected a $10,000 judgment from the company.
Microsoft denies any wrongdoing, and says they only halted their appeal to avoid the cost of further litigation.
"If you agree to these terms and want your system automatically please click "OK" or just do nothing, and in 30 seconds we will take your lack of response as approval to automatically upgrade your system."
Even a billion dollar company has to justify wasteful decisions to its shareholders.
*cough* apple new campus *cough*
lucm, indeed.
ms has fucked up it
Truer words were never spoken.
Foggier words were never spoken.
I come here for the love
"A lot of Microsoft customers used to do actual work on their computers."
Fixed that for you.
imagibe some company
It's easy if you try
My ism, it's full of beliefs.
How silly. It is a Scientific and Technological Advanced Research laboratory particle accelerator, and its mission is to re-establish the reality distortion field.
That and Tim Cook hopes it can give the next iPhone super speed.
All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
For example, if you get a speeding ticket in New Orleans, it is ALWAYS advantageous to show up to set a court date, and not pay automatically even IF you are guilty as hell.
That's interesting. I lived in NOLA for 4 years back in the late 80's, and heard the same thing. The reason was supposedly that cops would almost never show up for the court date, and you'd win by default. Had a guy on my hall arrested for jaywalking (in actuality, for bumping into a cop and apologizing in a New England accent), who did exactly this.
I'd figured in the intervening years, particularly with the post-Katrina police force, things would have changed. Chalk one up for the endurance of culture, I guess.