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How Sony, Microsoft, and Other Gadget Makers Violate Federal Warranty Law (vice.com)
Reader citadrianne shares a Motherboard article: There are big "no trespassing" signs affixed to most of our electronics. If you own a gaming console, laptop, or computer, it's likely you've seen one of these warnings in the form of a sticker placed over a screw or a seam: "Warranty void if removed." In addition, big manufacturers such as Sony, Microsoft, and Apple explicitly note or imply in their official agreements that their year-long manufacturer warranties -- which entitle you to a replacement or repair if your device is defective -- are void if consumers attempt to repair their gadgets or take them to a third party repair professional. What almost no one knows is that these stickers and clauses are illegal under a federal law passed in 1975 called the Magnuson-Moss Warranty Act . To be clear, federal law says you can open your electronics without voiding the warranty, regardless of what the language of that warranty says.
I bought another car recently, and the finance guy was giving me a line of bull, saying I had to buy their fucking maintenance package or my warranty would be void immediately.
I made that mistake once. And by mistake, I mean that I bought the car after getting a line of bull from the finance guy. Now, if I get a line of bull from the finance person, I don't buy the car from that dealer. I also make sure the sales person knows why they just lost a commission.
You must get bothered easily.
Being that most devices if they are to fail it would be within the first month of operation. That is why it is normal for companies when they get new servers they do a 48 hour burn in session to make sure the server survives the first 48 hours and after that chances are the server will last for the long time.
1 Year or 2 Year isn't really that big of a deal for electronics with little to no moving parts.
The fact that America says one year and the EU says 2, is just legal semantics
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
Perhaps it is the fact it is nearly impossible for any organization with a team of lawyers to know of all the laws that are out there.
This is a Law from 1975 and we are just looking into it now?
How many laws have you broken that you didn't know that was in place, because they are not actively enforced, and you never bothered looking up every action that you chose to do.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
And you didn't realize that EU citizens are paying for an extended warranty?
Apple's probably one of the best examples as their "EU Tax" is low - take the US model, add AppleCare (to satisfy EU warranty), add in the requisite VAT (20-25%) and convert to Euros, and you come out pretty close to the cost in Europe.
So if you hate 1 year warranties, when the Best Buy cashier asks "DO you want the extended warranty", say "Yes". In Europe, Australia, etc., guess what? You can't say no, you don't want the 2 year warranty, let me save the 10-20%.
Turns out everyone's really been factoring in the extended warranty into the price for Europe.
TINSTAAFL. In North America, they ask if you want the extended warranty. In Europe, Australia and other countries, they answered for you.
Oh, and yes, if you open stuff, it's fine. it's when you try to fix stuff you have problems. Warranty fraud is a huge thing, and you will see people try to claim "No, it wasn't submerged in water" even though it's clearly dripping water all over the counter.
It's a really big problem and as much as everyone would like to see more repairable stuff, the real problem is too many people just are not skilled enough. The good ones will just open it, see they can't fix it and put everything back. Most people bumble through things and make things worse
Even the law says that - if the damage can be traced to the failure, the warranty can be voided. For most devices, opening them and trying to screw around with stuff can be traced as the cause.
The problem is not the 1% of people who go to iFixit and get their replacement parts and tools, it's the 99% who don't and try to "fix" it but make things worse. Because the vast majority of those lack the skill, care, precision, tools, education, etc to not mess anything up. It's why iFixit can get all high and mighty about it, because they don't see the other end of it. Perhaps a stint at a retail customer service desk should help realize that people who use iFixit generally know what they're doing.
Apple's probably one of the best examples as their "EU Tax" is low - take the US model, add AppleCare (to satisfy EU warranty), add in the requisite VAT (20-25%) and convert to Euros, and you come out pretty close to the cost in Europe.
Just on a whim, I visited the various pages. In the US, the base model costs $649. In Germany, the base model, converted to dollars and with VAT removed, it costs $685. Applecare for 2 years adds $129.
It would seem that the european cost with a 2 year warranty is substantially less than the US one.
IOW, you are mistaken.
SJW n. One who posts facts.
I saved my company thousands of dollars by giving the air compressor manufacturer the finger. Ingersoll-Rand tried to tell us that the warranty was void if we didn't use their super-expensive lube and filters for the oil change service. We did it ourselves with no-name brand same weight oil for about $6k less than what they were going to charge. As soon as I mentioned the MMWA, they STFU. Basically as soon as you let somebody know they are full of shit, they will generally back down. Unless they really don't know the law, but most of these fuckers know that what they're doing is illegal.