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That Digital Music Service You Love Is a Terrible Business (fortune.com)

An anonymous Slashdot reader quotes an article from Fortune: Rdio goes bankrupt, Pandora hangs out a 'For Sale' sign and then gets rid of its CEO, artists and labels ramp up their criticism of YouTube. Now we have Tidal in acquisition talks with Apple, while Spotify complains about Apple treating it unfairly... the digital music business is becoming an industry in which only a truly massive company with huge scale and deep pockets can hope to compete... Rdio went bankrupt last year in large part because it couldn't afford to make the licensing payments the record industry requires of streaming services. Deezer, a European service, postponed a planned initial public offering partly because its business is financially shaky for the same reason... [Rhapsody] is still racking up massive losses... Spotify has found it almost impossible to make money, primarily because of onerous licensing payments...

[A]ll the available evidence seems to show that the digital-music business, at least the way it is currently structured, simply isn't economic. The only way for anyone to even come close to making it work is to make it part of a much larger company, like Apple or Amazon or Google. That way they can absorb the losses, they have the heft to negotiate with the record industry, and they can find synergies with their other businesses. In other words, music as a standalone business appears to be dead, or at least on life support.

The article links to an essay by a former eMusic CEO arguing high royalty rates make it impossible to have a profitable business, and the music industry "buried more than 150 startups -- now they are left to dance with the giants."

37 of 240 comments (clear)

  1. Uhh... by ShooterNeo · · Score: 3, Insightful

    So it seems like there's 2 problems here :

    1. These "services" all offer an awful lot of service for free, but have to pay per song played. This is a guaranteed trip to the poorhouse.

    2. Those payments per song? They don't go down with scale or time. Google and other internet companies, their cost of delivering service goes down with technology advances and sheer size. It costs google a lot less to deliver gmail service or web searches than when they started.

    The only way this can work is if the record labels - who own everything and do not have to pay themselves - offer a service. Kind of how all of the free porn sites who also own most of the porn producers are owned by the same company.

    1. Re:Uhh... by Anonymous Coward · · Score: 4, Interesting

      The better way this can work is reset copyright back to its original length of time - 14 years, and also set maximum royalties that they can charge for the privilege of their copyright. The industry might suffer a bit (boo hoo), but the artists will come out ahead since self publishing is much easier now. Their royalties would climb dramatically without the industry skimming so much.

      Of course the best way is to abolish copyright altogether, and artists get paid for performing their work like the rest of us. Getting paid when a machine plays a recording is ludicrous!

    2. Re:Uhh... by CohibaVancouver · · Score: 3, Insightful

      Of course the best way is to abolish copyright altogether, and artists get paid for performing their work like the rest of us. Getting paid when a machine plays a recording is ludicrous!

      Hey Anonymous Coward, quick question. My brother is an author. How does he get paid for 'performing' his work?

    3. Re:Uhh... by MightyYar · · Score: 5, Funny

      The topic was music, but maybe he can sell hats.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    4. Re: Uhh... by Anonymous Coward · · Score: 5, Insightful

      Although copyright is not required to sustain a living, it helps. A lot.

      However, copyright as it is - effectively indefinite - is basically stealing. From the public.

      The entire reasoning for the "limited monopoly," as specified in at least the United States Constitution, is to encourage the development of works for the public benefit. It is by definition for a limited time, because copyright, at its core, is an INFRINGEMENT on the rights of the general population. It is a TOLERATED violation of basic principles laid out there.

      As-is, copyright is an abomination, and people who want to suck on it for the rest of their lives and assert dominion over whatever they wrote or sang or belched have made it both dangerous and far more trouble than it was ever worth. Back it down to a duration that will be WELL within the lifetime of most of those who see the work in the first place, and not "maybe my grandchildren if Disney doesn't pay for another extension," and it will contribute to society again. As-is, it's just an impediment to just about everything it was designed to help with, from storytelling to software development to innovation of all kinds. And it is this kind of encroachment that is being used to justify forbidding fixing your tractor, reselling your car, and a host of other ridiculous things. These new stipulations on copyright, however, say nothing of the far more vast damage that it does to other intellectual works. Society is built upon that which came before, and it does it without rental fees. Giving a cut to the person who advanced it is fair. Giving them control in effective perpetuity is anything but.

      As a final note, this is usually replied to with, "you wouldn't work for free, would you?" As a matter of fact, I would, if I had the skill. And fortunately for all of us, hundreds of thousands of people do, as is evidenced by this web site, which wouldn't even exist if it weren't for projects like Linux and Apache, which are but a relatively small portion of the wealth of open source software available. And if you look around the Internet, there is plenty more talent to contribute that in fact does it out of love, only it doesn't have the corporate backing to dump it in everyone's face, nor the corporate lawyers to ruin the lives of anyone who even looks at them funny.

    5. Re:Uhh... by PopeRatzo · · Score: 2

      Hey Anonymous Coward, quick question. My brother is an author. How does he get paid for 'performing' his work?

      Does your brother expect to be making money from his writing 30 years after he's dead? Because Spotify is still paying royalties for works where absolutely everyone involved in the recording has been dead that long.

      If you reform copyrights, you'll have better, more plentiful music.

      --
      You are welcome on my lawn.
    6. Re:Uhh... by dryeo · · Score: 2

      Another way is serialization. Release a chapter and then when certain funding goals are met, release another chapter. If it's a good book, the funding goal can increase with each chapter released. Authours used to do similar except releasing in a magazine or such.
      There's also things like book signings, release a limited amount of signed books, can even print up personalized copies.
      Personally I think it would be better to go back to the original 14+14 copyright term and make the authour make a token effort to copyright, perhaps 1 year automatic then a $10 registration fee. Very few works actually make money and even fewer make money for more then a decade. Good authours would still make money, the best just wouldn't be quite as filthy rich.

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
    7. Re:Uhh... by mwvdlee · · Score: 4, Insightful

      Yeah, nobody actually WRITES music, it's just people on stage singing whatever and playing random notes.

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    8. Re:Uhh... by bickerdyke · · Score: 2

      And what if he isn't a playwright?

      --
      bickerdyke
    9. Re:Uhh... by Gussington · · Score: 2

      The only way this can work is if the record labels - who own everything and do not have to pay themselves - offer a service.

      I don't get why Apple doesn't just buy the 4 major labels and be done with it. Seriously, Apple has more in spare change than the value of the entire music industry combined.

  2. RIAA and MPAA shoot own foot by skaag · · Score: 4, Interesting

    Instead of working closely with the smaller companies to create a diverse and competitive market, their predatory (legal) and greedy (bad business) tactics caused the shutdown of many music startups, angering music lovers, and ultimately, they are shooting themselves in the foot because when only have Apple and Amazon to deal with, they will:

    1. Negotiate terms that leave the music industry with lower profits

    2. Eventually launch their own music labels, mimicking what Netflix did with Movies & TV series, to create further leverage

    --

    All those moments will be lost in time, like tears in rain... time... to... die...

    1. Re: RIAA and MPAA shoot own foot by skaag · · Score: 3, Interesting

      I saw an interview very recently with one of the popular bands. The band's leader said they used to make no money at all from touring. Touring was done mostly to promote your music (and get in touch with your fan base, sleep with groupies, etc), and money was made primarily from record sales. Now, he says, they make most of their money from ticket sales during tours.

      --

      All those moments will be lost in time, like tears in rain... time... to... die...

    2. Re: RIAA and MPAA shoot own foot by jedidiah · · Score: 3, Insightful

      There are many reasons to have zero sympathy for the music industry. You don't have to be a kid to appreciate that the labels are ultimately reaping what they've sown.

      They really are the real thieves here.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    3. Re: RIAA and MPAA shoot own foot by Ol+Olsoc · · Score: 2

      There are many reasons to have zero sympathy for the music industry. You don't have to be a kid to appreciate that the labels are ultimately reaping what they've sown.

      They really are the real thieves here.

      It would be impossible to launch an industry invigorating service like MTV, or VH1 today. Dunno whether the coke addled their brains somewhere along the line, but today's music industry leaders are worried about every play garnering money for the industry leaders.

      And it isn't working. It might have something to do with the requirements shifting from musical talent to pretty pretty, with autotune making everyone's voice sound the same, with ADHD hook ridden music, with scizophrenic lyrics that make 1970's disco lyrics sound like physics dissertations. And altogether too much of the music is so self similar that there isn't much purpose buying much of it.

      I've got very eclectic music tastes, and have always found examples of different genres that I enjoy, be it , Baroque, Viking death metal, hip hop, industrial, country, folk or prog rock, or Phillip Glass.

      I can't find any examples of this pop crap worth a shit.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  3. Luckily music files are relatively small by Anonymous Coward · · Score: 2, Insightful

    Easy to pirate, easy to store. No excuse for people to not already have a large personal music collection.

  4. Re:Pay for music? by MobileTatsu-NJG · · Score: 2, Insightful

    Because you want more to be created.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  5. Re:Pay for music? by suupaabaka · · Score: 2

    Seriously...pay for music?

    Why would I do that?

    I have a Google Play Music family account. This gives me, my partner, our siblings and one parent access to service for AUD$18 per month. It also gives all of us ad-free YouTube Red as part of the package.

    I work in a fairly relaxed office environment in which I'm allowed to listen to music over headphones. I also have a pretty eclectic taste in music, so I like to switch beats depending on my mood or what I'm working on. It also lets me discover new artists.

    So all in all, I think it's a fantastic service that's worth every cent.

  6. Re:Pay for music? by silas_moeckel · · Score: 3, Interesting

    So you realy dont know many musicians do ya? They are going to do their thing regardless.

    --
    No sir I dont like it.
  7. Re:Pay for music? by HornWumpus · · Score: 4, Insightful

    Mozart had to take on private students to pay his bills, so can Justin Bieber, if he can find any paying students.

    Musicians getting rich was a historical aberration caused by the technology of the day. They can all get day jobs and cover their beer with tips when playing at night for all I care.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  8. What's so terrible about Bandcamp? by Lord+Crc · · Score: 4, Interesting

    What's so terrible about Bandcamp (which is the digital music service I love)?

    They seem to be doing pretty good, they're growing as well as being profitable.

    Best part (IMO) is that they also have lots of artists saying they appreciate Bandcamp. Here are some comments from that blog post:

    Bandcamp is the greatest platform for independent artists. I am glad to be a part of it, without it getting new fans would be difficult.

    We release small independent music compilations since three years here on BC. We worked together with more than 200 artists in these years. The most of them publish their music on BC too. I can confirm: More people buy the music on BC. That is what the musicians say in talks. And even our pay what you want releases have a really good perfomance.

    I've bought a lot of really great music on Bandcamp, the artists like it. So yeah, what's so terrible again?

  9. Re:Pay for music? by Anonymous Coward · · Score: 2, Insightful

    Well, they'll try. But 'doing your thing' around the constraints of a day job and 'doing your thing' as a professional artist will yield two very different results.

  10. Labels FIND artists, PRODUCE quality sound, PROMOT by raymorris · · Score: 2

    There are more unsigned artists than there are artists signed to record labels. A great many, probably most, artists stream their stuff for free. MySpace is no longer a general social networking site, it's a million bands giving away their"music free or almost free.

    Since most music is not made by record labels, why do people seek out the music produced by labels? Apparently there is something of value there, Maroon 5, Justin Bieber etc have many more fans than Leannasaurus Rex. Why do people want the music produced by labels? What's the extra value vs independent artists and small labels?

    Labels do three things that I can think of:

    1) They filter, they "discover" good artists. On Myspace you can find plenty of bad indepedents before you find a good one.

    2) They hire the top engineers and producers and build multi-million dollar studios to produce the sound that people like to listen to. Independent artists may not even know what a compander IS.

    3) They promote the professionally produced recordings featuring the selected artists. In other words, they let you know "hey here's another good country/hip hop/pop singer you might like".

    Most people don't choose any of the hundreds of thousands of independent artists. Instead they prefer to choose among the dozen or so that the labels are offering that week.

    Personally I don't choose either for my own listening. I listen to informative recordings. Sometimes I DJ weddingsband other parties. When I do, I choose music from record labels because of #3 - people at partiew want to hear the same music they've heard before, the music promoted by labels.

  11. There's two terms to the equation by DerekLyons · · Score: 3, Interesting

    When examining whether a business is, or can become, profitable - you can't just look at expenses. You have to look at the income side too.

    The submitter, and the linked articles, signally fail to do so.

    1. Re:There's two terms to the equation by Kjella · · Score: 2

      When examining whether a business is, or can become, profitable - you can't just look at expenses. You have to look at the income side too. The submitter, and the linked articles, signally fail to do so.

      With physical goods the price will rise with general costs to maintain a margin because consumers have to buy their groceries somewhere. For digital music consumers could always go back to piracy, I'm pretty sure the digital music companies have already found the sweet spot for what people will pay for convenience.

      --
      Live today, because you never know what tomorrow brings
  12. Re: The real solution by Anonymous Coward · · Score: 2, Interesting

    Yeah about that: I've worked at companies with millions of indie tracks. No one listened to them. Our top tracks mirrored the top 100, and all the cool indie stuff? Not even a blip.

  13. Re:The real solution by dwywit · · Score: 2

    I think the finance managers at the streaming services should re-think their strategies. Putting aside free, ad-supported playback for the moment, they seemed to think that $10 or $12 per month was a "sweet spot" - the point at which consumers were happy to pay, without frightening them off to a cheaper service. It seems obvious that wasn't enough to cope with the licencing/royalties set by the CRB.

    I was a Live365 subscriber, listening to stations that *weren't* full of material by well-known artists - I like exploring music that I haven't heard before. When they emailed me late last year to say they were closing down (mainly because of a royalty rate rise that small stations couldn't afford), I told them I'd be happy to pay more. They mustn't have thought it was a viable option to survey their subscribers about raising subscription rates, because they proceeded to shut down.

    Yes, $10/month *sounds* nice, but it's not very much for such a lot of choice, and now those artists who were getting *some* income from Live365 stations are getting *no* income from those stations. I was paying even less - about about USD$70/year - I was happy to pay double that to continue listening to music that I enjoyed, but noooooo, we couldn't possibly consider charging more.

    --
    They sentenced me to twenty years of boredom
  14. Re:The real solution by Anonymous Coward · · Score: 3, Interesting

    You don't understand. If they start charging their subscribers more, the media companies will also increase their license fees and the company will have the same issue but with less profit for itself (fewer subscribers) and more profit for the media companies (their only expense is negotiating the contract). I don't understand why they want all streaming companies to die, but they are purposely killing them. Considering this drives more people to pirating, I'm even more confused. Maybe they make more money letting everyone pirate their IP and then getting money from copyright infringement settlement letters than they do 'selling' the same content.

  15. Re:blind spot by dgatwood · · Score: 5, Insightful

    No, IMO, the problem is that there are too many middlemen. The Internet service takes its cut, followed the the performing rights organization (e.g. ASCAP, BMI, or SESAC), the publisher takes at least half of what is left (and probably more), and the tiny crumbs that remain get divided between all the composers and lyricists. The artist probably gets nothing unless he/she is a singer-songwriter or there's some other specific arrangement with the publisher. Either way, the more middlemen you have leeching off your music, the less you'll make from it.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  16. Posting to undo wrong mod by khchung · · Score: 2, Interesting

    Posting to undo a mis-clicked mod.

    --
    Oliver.
  17. Arbitrage by evilviper · · Score: 2

    Introducing the EvilViper Streaming Music Service.

    Front-end looks just like Pandora/iHeartRadio/etc. But on the back-end, it searches all the MP3s on your device to see if you already locally have the song it was going to play. If so, file is played locally, not streamed. No bandwidth is used, and no royalties need to be paid. Customers appreciate the superior sound quality, less cellular data usage, and fewer pauses between songs.

    In addition, when you like/thumbs-up a song, in the background it is PURCHASED as an MP3 from Amazon or similar. You don't notice the purchase, but you now own the song. Repeated plays cost nothing. If your device is reset, or you use the music service on a different device, the songs you purchased are first downloaded from Amazon and playback resumes.

    The EvilViper Streaming Music Service will also make deals with smaller and independent artists and labels. Those who offer the cheapest terms will see their songs featured more prominently, and repeated more often (until/unless customers vote not to hear them again), at the expense of a little less big-name music, for a big savings.

    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  18. Re:blind spot by jedidiah · · Score: 3, Insightful

    ...and a lot of that music was distributed for free.

    Free distribution of media has pretty much existed since the beginning of time for the sake of this discussion. Commercial supported content began about a week after the first radio station went on the air.

    There are bands that I have enjoyed for years without pirating or paying one red cent. That's because "free music" is in fact nothing new. The only reason that Pandora is having a hard time is that the music industry decided to be leeches this time rather than paying to promote artists.

    This whole getting paid versus paying makes a big difference.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  19. Re:The real solution by Anonymous Coward · · Score: 3, Insightful

    I don't understand why they want all streaming companies to die, but they are purposely killing them

    There are a number of reasons why this is the case. To touch on but a few briefly...

    • Lack of understanding - companies in this industry Do Not Get the Internet. And frankly they don't want to. Many are too old, many are too wed to their old profit-making ways, and a few visionaries see it as a way to amplify their profits, regardless of the toll it takes on the consumer.
    • Control - major content providers of all types are built on control of a work. Accordingly they want to increase control to the maximum extent, and continue to do so. This is why there is DRM in everything and why they're bent on turning the DMCA into even more of an abomination than it already is, as well as try to smash SOPA and its ilk down our throats. This extends to major manufacturers of other things, such as car companies who want to prevent resale of cars due to "license agreements" regarding the software in the car's main computer.
    • The Sinking Ship - I think this is most prevalent in academia in particular. Academic journals are usually handled by providers that handle large amounts them and charge ridiculous rates for access. It's even more ridiculous if you're not independently wealthy - most people can't afford to buy a paper for $25 to get 24 hours access. This has made them utterly hated by EVERYONE involved in the production of the work, from the academics to the students to the universities. Seeing the writing on the wall, they're trying to screw every last cent they can out of everyone they can before they lose all control over the situation. They hope that they can also somehow use this to usher in a new era of ridiculously draconian control and pricing to match, but they also realize this is unlikely and as such are attempting to get while the getting's good.

    There are many other reasons, of course, but these are the ones that come readily off the top of my head. Usually it's a mixture of greed, stupid, and fear - and the first two of those creates a situation wherein they have a lot to be afraid of.

  20. Re:Pay for music? by dwywit · · Score: 2

    Because if you download a song (or torrent an album, or copy a friend's CD, whatever) to keep it and listen to it more than once, you have conceded that it has value to you.

    What's left is negotiation about the amount.

    Unless you think that artists *owe* you their efforts?

    --
    They sentenced me to twenty years of boredom
  21. Re:Pay for music? by mwvdlee · · Score: 2

    Who are those 9-to-5 day job indy artists you like so much?

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  22. Re:So what? by serviscope_minor · · Score: 2

    By calling them dot-coms and using the phrase e-commerce, you sounds like a throwback to the 90s! On the other hand, it fits really well. So... yeah.

    --
    SJW n. One who posts facts.
  23. Just change the model to match the money coming in by Cafe+Alpha · · Score: 2

    I've said this all along.
    Say Spotify gets $10 a month from you, they take $5 for themselves and their expenses then they just divide the other $5 up evenly between whatever artists you listened to weighted by number of songs and time. Don't "pay per play" instead "pay what's available". If you only listened to one artist in that month, that artist would get all $5, even if you listened to only one song.

    Then Spotify is simply guaranteed $5 a month, and royalty fees take care of themselves.

  24. The service I would pay for by rcharbon · · Score: 2

    As an older guy with hundreds of records and CDs who wants to keep building my own library of digital music but doesn't have to pay for songs I don't like to get the ones I want (figure it out), I'd be interested in a service where I pay a minor subscription fee ($10-25/year) for the right to stream an album or two at a time, so I can check out new music that interests me. Then pay maybe 99 cents per song for a decent DRM-free MP3 download for the songs I like and want to keep. A FLAC download for the snobs could cost a bit more per song.

    I don't want to pay the larger monthly fees for today's streaming services because most of the time I listen to the thousands of songs I already have. I just want to be able to evaluate new music in a convenient and affordable fashion, and pay a reasonable price for what I want to keep.

    Why stream albums instead of mixes like what we have now from Spotify and the like? Because that's how I evaluate music. Again, older guy. No reason the service couldn't do both, but I want the chance to hear everything from artists I'm interested in, not just the hit(s).

    This makes sense for those of us who already have a music library, who were conditioned to the idea by the need to buy stuff if you didn't want to be at the mercy of local radio programmers. We've always been a minority, but we're the minority that invests time and money into the industry, so we would seem to be worth catering to. Does it make sense for the potential market of younger collectors with different habits shaped by torrents and streaming services instead of radio and record stores? I think so, but doubt the industry will ever get it together enough to let us find out.