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Is The DOJ Using Obsolete Software To Subvert FOIA Requests? (theguardian.com)

"A new lawsuit alleges that the U.S. Department of Justice intentionally conducts inadequate searches of its records using a decades-old computer system when queried by citizens looking for records that should be available to the public," reports The Guardian. Slashdot reader Bruce66423 writes: An MIT PhD student has filed a suit in Federal court alleging that the use of a 21-year-old, IBM green screen controlled search software to search the Department of Justice databases...constitutes a deliberate failure to provide the data that should be being produced.
Ryan Shapiro's lawsuit alleges "failure by design," saying that the Justice Department records are inadequately indexed -- and that they fail to search the full text of their records when responding to requests "When few or no records are returned, Shapiro said, the FBI effectively responds 'sorry, we tried' without making use of the much more sophisticated search tools at the disposal of internal requestors." The FBI has a $425 million software system to handle FOIA requests, but refuses to use it, saying that would be "needlessly duplicative...and wasteful of Bureau resources."

85 comments

  1. well.. by Anonymous Coward · · Score: 0

    don't look behind that green screen cause it's not even plugged in.

  2. CRT by rfengr · · Score: 1

    Green screen........mellenials.

    1. Re: CRT by rfengr · · Score: 2

      Millennials.......old age.

    2. Re: CRT by Anonymous Coward · · Score: 0

      what is a green screen..is that something to do with dumb terminals?

    3. Re:CRT by Anonymous Coward · · Score: 0

      No, it uses "green screen" technology as part of motion sensing for the human interface - somewhat like the computer in Minority Report. Once the color key happens it's easy to "sense" motion. As an additional feature the user can be mixed with any background without using out-dated techniques such as matte painting which was used in the old Star Wars movies.

      P.S.
      I might also mention that, due to financial pressures, necessity dictates that I sell my part-ownership in the Mackinaw Bridge. For a total loss on my part and mere dollars from you I'll sign-over this Quit Claim Deed to you.

    4. Re: CRT by Anonymous Coward · · Score: 0

      I was gonna say latent cancer cells replacing conscious thought, but old age is basically the same thing for most of these hateful old walking-zombie sellouts.

    5. Re:CRT by ArchieBunker · · Score: 1

      That screen could connect to a brand new current technology million dollar mainframe for all they know.

      --
      Only the State obtains its revenue by coercion. - Murray Rothbard
    6. Re:CRT by fahrbot-bot · · Score: 1

      That screen could connect to a brand new current technology million dollar mainframe for all they know.

      ... and probably still running MUSIC

      --
      It must have been something you assimilated. . . .
    7. Re: CRT by ZipK · · Score: 1

      what is a green screen..is that something to do with dumb terminals?

      IBM 3270

    8. Re:CRT by nyet · · Score: 1

      Show a millennial a rotary phone and ask him to report on it. Wonder what terms he'd use to describe it.

    9. Re: CRT by dunkelfalke · · Score: 1

      From the description my first thought was IBM 5100.

      --
      "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
  3. Re:intent or consequence? by drinkypoo · · Score: 5, Insightful

    When the Federal government is invloved, don't blame on intentional malice that which can be explained by consequences of Republican budget cuts.

    No. This is wrong. They already have the tools to do better. They simply refuse to use them. If they had to buy some new software, you'd have a point. They don't, so you don't.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  4. The real question here ... by Anonymous Coward · · Score: 0

    ... are people really so ignorant that they truly think the government is going to be honest and open about anything they do just because a piece of paper says so? The FoIA is snake oil. You serve exactly two purposes to the government: tax cattle and cannon fodder. I'm sure the cows out munching grass in the field view their human keepers much as so many of you view your political masters.

    1. Re:The real question here ... by ChrisMaple · · Score: 1

      How quaint. You don't understand that most major politicians want a population of toadies and people they can punish. They want to destroy and humiliate. Wars and taxation are just window dressing in their sick minds.

      --
      Contribute to civilization: ari.aynrand.org/donate
  5. Voting bloc by Okian+Warrior · · Score: 1

    ... intentionally...

    When the Federal government is invloved, don't blame on intentional malice that which can be explained by consequences of Republican budget cuts.

    It's too bad we don't have another party, a group of people who could come together and vote as a bloc to prevent these sorts of outrages.

  6. Re:Why don't you volunteer and pay additional taxe by QuietLagoon · · Score: 0

    ...because you want ...

    As your message so aptly illustrates, you have no idea what I want. :)

  7. Re:intent or consequence? by Sarten-X · · Score: 2, Insightful

    Political flamebait works both ways. The other side of the coin is that Democrats set up overly complicated systems that can't work without an ever-increasing price tag, then complain (loudly) that they just aren't getting the support they need.

    Let's move on.

    When the Federal government is [involved], don't blame on intentional malice that which can be explained by...

    ...anything else.

    Bureaucracy in general is a breeding ground for unintentional malice. There are literally thousands of people in the federal government with the ability to influence programs like this, and they often have conflicting priorities. Some are mostly concerned about the economic cost, thinking that a strong economy is the clearest path to "general welfare". Others want social support services, being of the opinion that minimizing hardship makes everyone's lives better. Some think that government should do as little as possible, allowing individuals to decide for themselves how to pursue happiness, while still others believe that a life led according to religious principles leads to a better eternity.

    Those are only a few examples, and not terribly nuanced, either. People can have multiple opinions, conflicting opinions, and even different opinions for different subjects derived from the same principles. The representative government reflects the opinions of the people, and in a country of over 300 million people, it is perfectly reasonable to have a very complicated set of opinions in government.

    The most that we as individuals can hope for is that occasionally, enough people agree on an issue that they'll do something matching one of our strong opinions.

    --
    You do not have a moral or legal right to do absolutely anything you want.
  8. Re: intent or consequence? by Anonymous Coward · · Score: 0

    Often the cost of the software that implements the new solution is a minor part of a change project (cf. Munich and Linux) so the software being free does not mean the change is affordable with current budgets that are often sized to deal with current operational cost with little extra for change.

    Another issue is that a system that unfortunately reduces access to data may also mean that the hardware and other costs required to satisfy requests as they are is low and increasing access, even with free software, might have higher operational cost which might not be supportable with current budgets.

    I think more open data access would be a Good Thing (tm) but getting there might be complicated in the short term if there aren't budgets to support even the initial change.

    The initial change issue isn't unique to government, of course, as it is common to businesses, especially those facing reducing income as the ability to fund change can be reduced even as the need to introduce it increases. Even absent that in business a change can represent risk as well as opportunity - if it ain't broke, don't fix it. In the case of government projects failed changes can be damaging politically which makes some sorts of change less attractive, and technical/IT changes are notorious for having problems in government and commercial spheres.

  9. Re:Why don't you volunteer and pay additional taxe by Anonymous Coward · · Score: 0

    "because you want OTHERS to pay, but you want to keep your own privileges."

    But when corporations externalize their costs, socialize their losses, that's fine?

  10. he's got a point by Gravis+Zero · · Score: 2

    More recently, the FBI’s own investigation into the September 11 attacks found that “[o]n September 11, 2001, the Bureau’s information technology was inadequate to support its counterterrorism mission”, noting further that “[t]he FBI’s legacy investigative information system, the Automated Case Support (ACS), was not very effective in identifying information or supporting investigations”.

    kinda bad when even you are on record as saying the system sucks.

    --
    Anons need not reply. Questions end with a question mark.
    1. Re: he's got a point by Anonymous Coward · · Score: 0

      They lie. FBI/LIE. John O'Neil was not allowed to continue.
      He was given a new job. Look it up.

  11. Clueless... by Megol · · Score: 1

    Not only have the state of the art in searching normal databases not changed in the last 21 years (specialized cases like web searches excluded), the use of "green screens" rather than a web interface have nothing to do with the quality of searches - the _real_ complaint is that the full capabilities of the existing system isn't used!

    1. Re: Clueless... by Midnight+Thunder · · Score: 2

      Especially if the web interface was essentially a vt100 interface wrapped in a REST service.

      --
      Jumpstart the tartan drive.
    2. Re:Clueless... by Anonymous Coward · · Score: 0

      A 21 year old IBM system doesn't know how to read or index any modern media, for one example to refute your claim.

  12. Re: intent or consequence? by Midnight+Thunder · · Score: 2

    Having previously worked for a large corporation, I found that the costs are always limited to the ticketed price. There are others including employees to run and manage the system; process change; new audits; infrastructure; politics; expertise; training; software limitations leading to longer execution time.

    Sometimes saving money leads to spending more money and creating more headaches. Not always, but you do need to understand the nature of the environment you are dealing with.

    In our particular case we had a lab where we believed we would be doing good for the company with the $200/month network connection vs the $1000/month connection. Boy were we wrong. The $1000/month connection would have saved so much trouble with internal resources, even if the $200/month connection would have worked just as well.

    --
    Jumpstart the tartan drive.
  13. Not a surprise- by dfenstrate · · Score: 4, Insightful

    The DoJ is one of many departments these days that are run for the benefit of the of the administration, not to serve justice or even the American people.

    --
    Alcohol, Tobacco and Firearms should be the name of a store, not a government agency.
  14. Don't be hating on the green screen by Anonymous Coward · · Score: 0

    If it works, then it's fine. If it doesn't work, then it is not fine.

    Same for fancy search systems with 3d opengl animated progress bars written in vb.net, or whatever. Though if I have to look at it, I'd prefer it to be fast at searching instead of animated at the "eye candy".

  15. You sure showed that straw man you constructed by Anonymous Coward · · Score: 0

    It's not a taxes or no taxes choice. Even Libertarians don't want zero government spending, and I think would probably support spending on things like FOIA request servicing. The people need accurate information about what the government is doing if we're going to properly give consent to be governed.

    1. Re:You sure showed that straw man you constructed by dcw3 · · Score: 1

      Why yes, I do!

      --
      Just another day in Paradise
  16. Re:intent or consequence? by messymerry · · Score: 2

    You're kidding right??? They have plenty of money to conduct their obscenely detailed internal searches... This has nothing to do with the two fully inbred political parties. It has everything to do with the protection of the hegemony of the State.

    --
    Dear Microlimp: I give you 2 valid product keys for win7 and you reject both of them. Piss off you wankers!!!
  17. Re:Why don't you volunteer and pay additional taxe by reboot246 · · Score: 1

    We know what you need. You typed the evidence yourself.
    I don't think they can do that kind of surgery yet.

  18. Clever Grad Student by ZipK · · Score: 4, Interesting

    By requesting a search that should have netted his own earlier FOIA requests, and didn't, Ryan Shapiro was able to demonstrate the inadequacy of the index-term search the FBI is using. Clever.

    1. Re:Clever Grad Student by BlueStrat · · Score: 4, Insightful

      By requesting a search that should have netted his own earlier FOIA requests, and didn't, Ryan Shapiro was able to demonstrate the inadequacy of the index-term search the FBI is using. Clever.

      He'd better hope they don't decide to make an example of him and charge him under CFAA or some other law, regulation, or Act for exposing the inadequacy of a government computer system or something along those lines. It wouldn't even matter if they knew beforehand that they couldn't get a conviction, the process is the punishment.

      The Rule of Law is dead in the US. The "law" now depends on who you are, who you know (and what you know about them), and how much money and power you have.

      Strat

      --
      Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
    2. Re:Clever Grad Student by epine · · Score: 1

      The Rule of Law is dead in the US.

      If I embraced this standard of discourse, I'd probably agree with you.

      But I don't. Your post is indistinguishable from FUD. That's a serious problem, regardless of the validity of your argument. Nothing is ever that pure. Not even pessimism or despair.

    3. Re:Clever Grad Student by SadButResolved · · Score: 1

      Actually the Rule of law is dead, its fairly obvious that this administration and its political appointees are going all in to keep the racist from becoming president by giving it to someone that was instrumental in putting more black men behind bars than any other person in history. You know the Gold's girl.
      HSBC comey and lynch, feel free to look it all up, they show up just in time to not prosecute AGAIN.

      BlueStrat is correct. He failed to say, The Rule of law is Dead unless your poor, then your going to be hammered like a peg into a board, or black then its possible you will not survive your van trip to the police station.
      Yea its all FUD. But when the people refuse to be ruled by a corrupt system, this all ends.

      If you want a standard of Discourse perhaps use your standard. Let us see what is inside those Black box Voting machines!! That should be interesting, unless your name is Seth Rich, and would already know whats inside them, and you got shot in the back 2 times, in a robbery where nothing was stolen.

    4. Re:Clever Grad Student by idontgno · · Score: 1

      So, do you really have a coherent argument, or are you just gonna go full pseudo-philosopher here? Because the only thing I got from your post that's even faintly on-point is that the Rule of Law is only "mostly dead". And therefore could be resuscitated for a noble cause.

      You probably didn't mean that, though. You probably didn't mean anything.

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
    5. Re:Clever Grad Student by Anonymous Coward · · Score: 0

      'The "law" now depends on who you are, who you know (and what you know about them), and how much money and power you have'

      Always did Sunshine - everywhere and for ever

  19. But,but, but.... by Dcnjoe60 · · Score: 1

    But, but, but, they don't intend to break the law, so it is okay.

  20. Re: intent or consequence? by Anonymous Coward · · Score: 1

    if it ain't broke don't fix it

    Is it just me or is anyone else getting pissed off with this excuse for shitty ancient systems still in use today?
    Sure, by all means do not try to 'fix' something already working well.
    But there's the keyword of the day: well.
    This system is beyond well, another universe of not well.

    A lot of these older systems are also usually maintained by awful sysadmins that are lazy, and even geared the whole system in weird exotic ways only they can understand, on purpose, so that they can use this to secure their job basically for life.
    Any question of upgrade is hastily shit on with extreme prejudice.

    Not everything new is bad.
    Not everything is made by a group of wizard-wielding Indians that were certified in a summer course.
    There are loads of people out there that do amazing work, well-documented work.

  21. Re: intent or consequence? by dcw3 · · Score: 0

    Is it just me

    Yes

    --
    Just another day in Paradise
  22. Wasteful of resources by Anonymous Coward · · Score: 0

    When has a government agency EVER been worried about wasting resources?

  23. Re:intent or consequence? by beelsebob · · Score: 4, Informative

    Political flamebait works both ways. The other side of the coin is that Democrats set up overly complicated systems that can't work without an ever-increasing price tag, then complain (loudly) that they just aren't getting the support they need.

    The problem is that that assertion doesn't line up with reality. Go down to your DMV some time, and observe the kinds of systems that they're using. They're using databases built in the 80s and 90s on top of DOS, running on ancient computers with CRT monitors (at least around here).

    What reasonable business do you know of that hasn't upgraded their systems since that time to allow for more efficiency savings, faster processing, reduced staff costs etc?

    There's a lack of investment in this kind of system, plain and simple, being disguised as "government efficiency" by the republicans.

  24. Re:intent or consequence? by spire3661 · · Score: 1

    Just because it looks old, doesnt necessarily mean it is. The mainframe paradigm is still alive and utilized everyday effectively. My doctor's terminal in the rooms are just thin-clients.

    --
    Good-bye
  25. replacement system started development in 2000 by Anonymous Coward · · Score: 0

    The FBI's statement regarding the state of ACS in 2001 was self-serving when you consider that in 2000 they contracted with SAIC to build a replacement https://en.m.wikipedia.org/wiki/Virtual_Case_File.

    In that context you have to interpret it as the FBI saying "look how smart we were: we started to fix the problem before you even noticed there was one" with a dash of "and this could have been avoided if Congress hadnt stalled procurement funding'.

  26. Re: intent or consequence? by ColdWetDog · · Score: 1

    It's always a matter of priorities. The FBI would rather chase down 'pirates' than complete FOIA requests.

    --
    Faster! Faster! Faster would be better!
  27. Clinton's emails? by Chris453 · · Score: 1, Insightful

    One point that keeps getting lost on the whole Clinton email fiasco is FOIA requests. Shouldn't she be in jail for violating that law? She was running a private server that contained official government records subject to this Act. She controlled the information that could be "lost" or "not found" whenever she wanted. That was legal but this isnt?

    1. Re:Clinton's emails? by Anonymous Coward · · Score: 0

      It's not against the law to do something to make it possible to hide documents subject to FOIA, it's illegal to actually hide them. If someone can come forward with evidence of an FOIA request that should have netted something from Clinton's emails but didn't, then there'd be a case.

    2. Re:Clinton's emails? by Anonymous Coward · · Score: 0

      No. As head of the Dept Of State, she gets to decide what the laws mean. Also when and if she should enforce those laws, or use judicial discretion or administrative actions to ignore or create new laws. She by rights can never be guilty of violating the law. She in a sense creates the law.

      Of coarse the dept of Justice is headed by a blind lady, that can see no wrong doing. This is the new post constitutional USA.

  28. The Guardian again ... by swell · · Score: 4, Insightful

    Frequent posts from The Guardian and BBC cover important events in the US that local media fail to report. This should make us wonder why American news media aren't on top of these stories.

    Of course tight budgets constrain many traditional news outlets and restrict the ability to really investigate anything. The de-funding of Public Broadcasting was a disaster in American history, forcing a dependence on advertising and fund raising.

    But those of us who entertain conspiracy theories may suspect that the 'free press' in the US is heavily influenced by various pressures from government and advertisers. For instance, many media are now forbidden at Trump rallies because they have offended The Donald by asking serious questions. Some media are unwelcome at White House briefings. Your local city/state politicians also have preferred, cooperative, outlets for their announcements. Cooperation with big advertisers is also important for American media to survive financially. Evil Monsanto stories go on page 3 or nowhere at all.

    Most US publishers share with their readers the political posturing of government officials and the promotional 'news' of advertisers but fail to investigate anything. The remainder of US news is crime, weather, celebrities, a smattering of drama about terrorist activity, and no mention of large parts of the world like Latin America.

    So, thanks Guardian and BBC, for a fresh look at the world and my own country.

    --
    ...omphaloskepsis often...
    1. Re:The Guardian again ... by houghi · · Score: 2

      Do not think that the Guardian and The BBC did a lot of investigation in this. Most likely they picked it up from Reuters and it fitted in their package for whatever reason.

      The US will also have seen this, but they decided on NOT running the story.

      We all heard that you should never kill the messenger. What do you do when the messenger IS the bad guy?

      --
      Don't fight for your country, if your country does not fight for you.
    2. Re:The Guardian again ... by T.E.D. · · Score: 1

      Frequent posts from The Guardian and BBC cover important events in the US that local media fail to report. This should make us wonder why American news media aren't on top of these stories.

      One thing I'd suggest any American try: Find yourself a local broadcast of BBC America and listen to them interview someone. They actually follow-up their questions if the subject isn't answering, and if the subject is BS'ing will freely tell them so to their face. Its like reporters are supposed to be.

      The best is when they interview an American populist politician. One of those people who is used to spouting coded racist/classist language, or even flat out lies, without the interviewee calling them on it. There's always that moment of stunned silence where the subject realizes they are actually going to have to think in this interview.

      I'm not sure what's happened to their American counterparts. I think there's a culture of deference that perhaps owes a bit to our cultural desire to keep things polite. Also, I think here an interviewer realizes the person they are talking with is way more popular than they are, and they really don't want to deal with legions of ticked supporters. Those BBC interviewers just don't care about any of that.

  29. Looks like a good decision by whit3 · · Score: 2
    The US Freedom of Information Act (FOIA) requires agencies of the federal government to honor "any request for records which. . . reasonably describes such records". So, if a description can be entered into a sophisticated search, that's the obvious way one would comply.

    The allegation is that only searches of an incomplete index are ever performed for FOIA purposes, and such searches are (1) archaic and unusual nowadays, (2) rarely find the requested material. That's more likely misfeasance than innocent.

    The DOJ is an agency that ought to find compliance with law of primary interest, and arguments of 'needlessly duplicative' ring false. The plaintiff's test was amusing: he asked DOJ to find his previous FOIA requests, and was told there was no record...

  30. The articles make it clear.... Limited searches by Anonymous Coward · · Score: 1

    This isn't about the hardware. The most important aspect is that the FOI searches only look at an index hand-built by whatever person entered the record. There appears to be no full text search for these external requests. Internal requests take advantage of modern techniques. Public requests are limited, by design. Kudos for exposing this by well crafted requests. "We tried" is not sufficient.

  31. You will not prove intent by Anonymous Coward · · Score: 0

    I've worked with government IT and it's behind the time everywhere. It's not a conspiracy. It's a constantly budget conflict.

    When you have budget X and it's near impossible to get funding. This kind of stuff happens on a regular basis. IT winds up just making it work.. good enough for as long as they possibly can. Like a poor person or minimalist trying to get 50 years out of their old pickup.

    1. Re:You will not prove intent by BlueStrat · · Score: 1

      I've worked with government IT and it's behind the time everywhere. It's not a conspiracy. It's a constantly budget conflict.

      When you have budget X and it's near impossible to get funding. This kind of stuff happens on a regular basis. IT winds up just making it work.. good enough for as long as they possibly can. Like a poor person or minimalist trying to get 50 years out of their old pickup.

      Bullshit!

      They'd just prefer spending our money that they confiscate under threat of deadly force on spying on the private communications of regular US citizens (particularly those who oppose the current regime and/or their policies/actions) and not on systems to keep them accountable to those citizens.

      Strat

      --
      Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
  32. Re:intent or consequence? by Anonymous Coward · · Score: 0

    This is how all legacy systems I've ever seen wind up working. I've never sensed the hospitals were in some mass conspiracy to make it hard for doctors to get patient information.

    That's just how things work out in a non organized infrastructure where you have many micromanaged components attempting to work together.

    You can make a conspiracy out of it, but I think that's probably a false narrative for the MOST part. Maybe like 80% false 20% true.

    It's not government is one guy making a bunch of bad decisions.

  33. "Your Honor, would you accept...." by Fencepost · · Score: 2

    It's a nice simple argument to make to a judge as well:

    "Your Honor, if you approved a subpoena for records and the response was 'We searched and found nothing responsive,' would you accept that response if you knew that the search consisted of nothing but looking at a list of filenames? After all, that's a search - a very poor one, but a search nonetheless."

    --
    fencepost
    just a little off
    1. Re:"Your Honor, would you accept...." by Anonymous Coward · · Score: 0

      DoJ: "What, this chair over here? This chair does not exist. Our amazing 3270 terminal system says so! You can tell by the amount of numbers in the name that it is a powerful system."

    2. Re:"Your Honor, would you accept...." by Anonymous Coward · · Score: 0

      actually DOJ has argued to a judge that "disclosure of the existence of records under a FOIA could compromise national security, so DOJ is requesting permission to respond to FOIA's concerning those records, by stating they don't exist."

  34. If IRS Uses Kennedy Era Mainframes... by Koreantoast · · Score: 1

    This is the same Federal government that uses a mainframe system from the Kennedy administration in the 1960s to manage tax collection. If the USG can't upgrade a system that is responsible for its own core revenue generation, what makes you think they'll prioritize the FOIA system?

  35. Re:intent or consequence? by Anonymous Coward · · Score: 0

    The problem is that that assertion doesn't line up with reality. Go down to your DMV some time, and observe the kinds of systems that they're using. They're using databases built in the 80s and 90s on top of DOS, running on ancient computers with CRT monitors (at least around here).

    What reasonable business do you know of that hasn't upgraded their systems since that time to allow for more efficiency savings, faster processing, reduced staff costs etc?

    There's a lack of investment in this kind of system, plain and simple, being disguised as "government efficiency" by the republicans.

    You've evidently never used the bug tracker where I work--one of the 10 largest software companies in the world--or you'd be able to answer your own question.

  36. Re: intent or consequence? by Anonymous Coward · · Score: 0

    It shouldn't be an excuse for doing nothing but change should be based on a business case that delivers benefit. If the benefit is being better able to deliver the functionality more easily in ten years' time for a system that has been two years away from being closed entirely for the last decade, and the change involves cost and risk the rational response can be to do nothing. When budgets are tight the cost overruns can easily threaten other systems, and if the project is not managed well then the old system might be shuttered and the new one fail. Or the new one succeed for the service then be immediately shuttered due to a change in regulation, focus, or administration at a national or regional level. It happens all too often, unfortunately.

    I would agree that in an ideal world services would be continually improved with foresight and innovation. An ideal world would be lovely.

  37. Re: Why don't you volunteer and pay additional tax by Anonymous Coward · · Score: 0

    But most importantly, because you want OTHERS to pay, but you want to keep your own privileges

    Look, I realize you're probably one of those 'all taxes are theft' twerps but let's get something straight: You think your taxes are too high? They are. They are because the percentage of taxes paid by working people vs wealthy individuals and corporations is way out of whack compared to when we had an actual middle class and high standard of living.

    That's because conservatives give tax cuts to their rich buddies while giving you a pittance, they defund programs that help actual people, and excessively fund things like weapons systems even the military doesn't want.

    They then use the fact that they effectively raised your taxes and cut your services to make you hate 'big government'. Other than pandering to the religious it's all they've got. If people actually got value for their taxes like they do in some other countries then who needs these austerity pushing conservatives whose only products are war and human misery?

  38. Re:intent or consequence? by Anonymous Coward · · Score: 0

    There is some truth in this statement, but, ultimately this is a tired argument in defense of aging technology. The old system was built to perform a function and while it may do it well, requirements have changed over time and more importantly, there are many benefits of applying modernization changes on business workflow and productivity which gets the company closer to the goal of optimal efficiency. All at the same time, as the technology ages and the company is attempting to support it, the cost are soaring.

    There is some point where if a company had planned to replace the system with something new, there is a massive cost savings over time and tangible benefits.

  39. Re: Why don't you volunteer and pay additional tax by Attila+Dimedici · · Score: 1

    That's an interesting theory. It has one fatal flaw. every time one of those "tax cuts for the rich" got passed, the percentage of federal revenue paid by the top 1% went up.

    --
    The truth is that all men having power ought to be mistrusted. James Madison
  40. WHAT budget cuts?!?!? by Anonymous Coward · · Score: 0

    The reason so many Repubplicans DESPISE Miitch McConnel, John Boehner and Paul Ryan is that they have FULLY FUNDED the Obama admin budgets for EVERYTTHING including Obamacare and Planned Parenthood!

    Last year, these feckless fools surrendered to Obama completely and gave him an agreement to not limit the debt and not cut the budgets for TWO YEARS (i.e. a free pass for the rest of his presidency)

    If you think any government agencies are unable to act beacuse of buget cuts, please explain this: The IRS which continually complains it cannot assist taxpayers becuase it lacks the money gives millions of dollars to its own employees as bonuses even though they are tax dodgers!

    How about THIS: The GSA which has been awash in scandals about its incompetence for many years thinks nearly all its employees deserve bonuses and has been handing those bonuses out like candy.

    This has been going on all over Washington DC for many years, which is a small part of why a small city that was supposed to be just place where representatives of the people periodically met to do limited government duties before returning home has instead become the hub around which most of the wealthies counties in the nation now reside.

    The US government took in more tax money under Obama than under any predient in History, including the presidents who had to buy computers for their administrations back when computers were very rare and extremely expensive. When the IRS and the rest of the agencies were setup, cheap desktop computers did not exist. What's the excuse now?

  41. Well, the IRS had plent of cash to... by Anonymous Coward · · Score: 0

    form an enity that was OFFICIALLY known as the “Media Management Midnight Unit” at a West Virginia facility to degauss over 400 backup tapes to destroy all the e-mail records of Lois Lerner and her colleagues related to the suppression of the TEA Party, even as the congress was lawfully demanding those records.

  42. Re:Why don't you volunteer and pay additional taxe by Anonymous Coward · · Score: 0

    Why should I pay more for something that benefits everyone? If you don't want to pay your fucking taxes then get the hell out and please don't come back.

  43. Re:intent or consequence? by Sarten-X · · Score: 3, Informative

    The problem is that that assertion doesn't line up with reality. Go down to your DMV some time, and observe the kinds of systems that they're using. They're using databases built in the 80s and 90s on top of DOS, running on ancient computers with CRT monitors (at least around here).

    ...And is that a problem? Does the thickness of the monitor really impact how legibly they can print your drivers' license?

    What reasonable business do you know of that hasn't upgraded their systems since that time to allow for more efficiency savings, faster processing, reduced staff costs etc?

    As one example, in the mid-2000s, I worked at a company whose main computer was built in 1988, with only minor upgrades (disk capacity, and a modem that was occasionally plugged in so it could be maintained remotely) since its construction. It had survived the obsolescence of its product line, the rise of DOS and Windows, and had only a minor stumble for Y2K. For a system whose primary purpose was tracking orders moving through departments, and tracking employees' time cards, it did the job perfectly well. That particular company was in the top 10% of the industry by order volume and profits, so it seems to have done just fine by most standards of "reasonable".

    There's a lack of investment in this kind of system, plain and simple, being disguised as "government efficiency" by the republicans.

    Again, to show the other perspective, there is grossly excessive spending in other kinds of systems, being disguised as "upgrades" by the Democrats.

    I'm not promoting any particular political party here. Rather, my point is to illustrate that every partisan criticism in this thread has an equally-valid counterpoint that is too-often glossed over. When the Republicans shout about "spending", the Democrats shout "obsolescence". Nobody ever seems to want "get what's useful and nothing more", or "review the cost/benefit analysis for every component in the system".

    I've worked for the federal government before, notably on one particular system whose lifespan was about 20 years. The system was designed and built to be state-of-the-art, using top-of-the-line COTS hardware available at the time (as a cost-saving measure, naturally). Ten years into the system life, those original components were obsolete, and being replaced with new top-of-the-line hardware, with the promises you mentioned: efficiency savings, faster processing, reduced costs, et cetera.

    However, the basic workflow hadn't changed at all, and the software hadn't been rewritten (as that'd be prohibitively expensive), but only ported up to newer technologies. Even though each part of the process was indeed faster, the system as a whole hadn't changed significantly. It could run perfectly fine on modern (for the day) mid-grade or even low-end hardware, but because "upgrades" were seen as desirable, the system continued to be built with top-of-the-line parts, for about triple the cost.

    Towards the end of the project lifespan, there was an effort to re-engineer it using minimal hardware, but by that point the idea had grown into something of a legend. The managers (and bureaucrats) who had seen the system's early versions and knew its original cost couldn't believe the system could actually run on such a low hardware budget. Every actual test was successful, but the mantra that "you get what you pay for" had become such an integral part of common sense that actually getting approval for a cost-efficient system was impossible. Eventually, my team ended up inflating our quoted costs to get approval, then delivering a working system under budget and getting extra praise.

    That tale doesn't meet my idea of "reasonable", but it was definitely the reality that I saw.

    --
    You do not have a moral or legal right to do absolutely anything you want.
  44. Re:intent or consequence? by beelsebob · · Score: 1

    ...And is that a problem? Does the thickness of the monitor really impact how legibly they can print your drivers' license?

    Yes, it is. It indicates that their systems are so old as to require special purpose hardware. The only reason that places use this kind of monitor and computer any more is because they don't have enough money to replace everything outright. In the long run, this causes higher costs, not lower, because they end up needing to seek out compatible hardware to keep things running, rather than being able to wholesale upgrade. If you go and look at companies, you'll find that almost every company has a 3 year rolling refresh of hardware, not because they think it's fun to upgrade hardware, but because it's cheaper to keep rolling it along than it is to end up with the costs of maintaining outdated systems, and then a giant all-around upgrade.

    As one example, in the mid-2000s, I worked at a company whose main computer was built in 1988, with only minor upgrades (disk capacity, and a modem that was occasionally plugged in so it could be maintained remotely) since its construction. It had survived the obsolescence of its product line, the rise of DOS and Windows, and had only a minor stumble for Y2K. For a system whose primary purpose was tracking orders moving through departments, and tracking employees' time cards, it did the job perfectly well. That particular company was in the top 10% of the industry by order volume and profits, so it seems to have done just fine by most standards of "reasonable".

    Sure, one single system in the back of one company did not get upgraded. I'd be willing to bet that the reason it didn't get upgraded was simple - it had got so old that it was at this point a major pain, and a major cost to upgrade. Furthermore, how many of the systems sat on the desks of average employees were that old? Care to take a guess at the reason?

    When I look at the DMV, and I look at the DVLA in the UK (where I'm from originally), I see this...
    The act of applying for a provisional driving license takes about 3 hours for the customer, and about 20 minutes of the time of various employees in a DMV building. It takes a bunch of literal paper pushing, and probably a bunch more employee time in the back office. In the UK, this is 5 minutes of the customer's time to fill on a form on the internet, and no time spent by employees at all (bar the amortised cost of the guys running the IT system and database).
    The act of booking a test - again, a bunch of time for the customer, a bunch of time for the DMV.
    The act of carrying out a theory test - more time for the customer hanging about in queues at the DMV building, a paper test, which is handed out by employees, and marked buy an employees. More time wasted! In the UK, the theory test is taken on a computer system, and marked automatically. No need for anyone there other than one single receptionist. All booked online, no queueing.
    The act of ...

    The list continues. Every single interaction with the DMV involves 3 hours of the customers time, 20-30 minutes of the time of various employees filling out and stamping forms, and all of this has to happen in a pretty large building which has to be maintained. Those buildings have to be regularly spread out all over the place, because the amount of time taken is huge.

    Meanwhile, the DVLA manages to process all this, with far far fewer employees, because they actually had some investment in setting up database systems and web pages so that most of the job can be automated. Basically, the whole DMV is hugely inefficient because no one has ever invested in the system. All because the republicans busy trying to find cost savings that will look good on paper in the next 4 years.

    I'm not promoting any particular political party here. Rather, my point is to illustrate that every partisa

  45. Re:intent or consequence? by Sarten-X · · Score: 1

    Please try reading.

    It indicates that their systems are so old as to require special purpose hardware.

    A VGA monitor is now considered "special-purpose hardware"?

    Having a CRT monitor indicates only that the system is compatible with a CRT monitor. If you're making further assumptions about the system's capabilities based on the age of a peripheral device, that's your fault, not the system's.

    As one example, in the mid-2000s, I worked at a company whose main computer was built in 1988...

    Sure, one single system in the back of one company did not get upgraded.

    No, that was the main system running the whole industry-leading company.

    I'd be willing to bet that the reason it didn't get upgraded was simple - it had got so old that it was at this point a major pain, and a major cost to upgrade.

    That's only half of it. The other half was that it wouldn't bring any benefit. The company's production was limited by physical processes and market demand, not the computer's record-keeping.

    Furthermore, how many of the systems sat on the desks of average employees were that old?

    Outside of the customer service area (who had shiny new Windows XP boxes, with DSL Internet access!), there were three other new computers in the company, all for special-purpose workstations that needed to do processing-intensive tasks. Most desks had VT terminals (ranging from VT300s to VT520s) to connect to the mainframe.

    Care to take a guess at the reason?

    I'll go with "the cost/benefit analysis did not support an upgrade", since that was the CEO's answer when I asked. Each department did one thing, and one thing only. The system already existed, and was known to work well for the necessary tasks. The company had the source to the software, and made software changes when necessary to support improved workflows, but for the most part the process was mature.

    It takes a bunch of literal paper pushing, and probably a bunch more employee time in the back office.

    So it's not actually related to the CRT monitors?

    In the UK, this is 5 minutes of the customer's time to fill on a form on the internet, and no time spent by employees at all (bar the amortised cost of the guys running the IT system and database).

    ...that you know of. Realistically, there could be a herd of paper-pushers in the back end that you'd never know about, because you're getting distracted by the shiny interface.

    The act of ...

    Let me just interrupt this rant with "your mileage may vary". The last time I went to the DMV, it was for a full re-issue of a driver's license after a relocation, and required a test. The whole process, from entering the building to walking out, took about an hour.

    After the queue, the agent scanned my old license to read the data, checked it for accuracy, and sent it to the back for processing while I waited for an available test machine. The tests were administered on kiosks built around CRT touchscreens, that looked like they had been operating since I was using that aforementioned mainframe. One test machine was being serviced, and I noticed that the kiosk was just a commodity desktop PC running Windows 7. The PC had a small form factor case, sitting in a cabinet just the right size for a full tower. Clearly, the machine had been upgraded, but the cabinet and interface was original.

    By the time I had finished the test, my forms had been processed, and the agent handled the registration of my vehicle while my license was being printed. The agent submitted the vehicle paperwork to be processed while retrieving the license and handling payment. Once the vehicle processing was finished, I was handed new vehicle plates and wished a pleasant day.

    --
    You do not have a moral or legal right to do absolutely anything you want.
  46. 21 years ago was 1997 by BlytheBowman · · Score: 1

    Hardly the green screen era for NEW software. Maybe the DOJ got their dinoware in 1997 but the sw is not from that year.

  47. Re: 21 years ago was 199*5* by BlytheBowman · · Score: 1

    this is why I wish Slashdot still had an edit function. Still not the green screen era though

  48. Do you pay ANY attention? by Anonymous Coward · · Score: 0

    The judicial Watch case that recently caused Clinton's IT guy to plead the 5th, caused Clinton's assistant Cheryl Mills to claim atty-client-privilege (Mills is a lawyer in addition to being Hillary's aide at State Dept) and caused Hillary's sidekick Huma Abadin to have to be deposed under oath is precisely about a FOIA request they filed several years ago which returned a result from the State Department that NO RECORDS COULD BE FOUND.... and then it was discovered that the State Dept had none of Hillary's e-mails and claimed it did not even know about her server and thus never tried to find anything on that server - Oh, and of course Hillary then deleted over 30K files from that server, transferred the rest of the files to a flash drive which was handed to her personal lawyer, before then having her server totally wiped.

    Please refrain from further posts on anything not inside a video game, since you clearly pay no attention to the real world.

    oh, and of course, Laws are only for little people, let them eat cake.

  49. Re: Why don't you volunteer and pay additional ta by Anonymous Coward · · Score: 0

    You don't understand math. That fact means exactly the opposite of what you're purporting it to. They don't always pay no taxes and even if they pay less tax as a percentage (say 10% arbitrarily) they will pay more of the pie because they have twice as much money (taken from the middle class) as before.

  50. Re:intent or consequence? by edtice1559 · · Score: 1

    I think you may be looking at this the wrong way. Most US states have invested in online DMV activities so that you don't actually have to go there and wait. The only time I've had to go there is when importing a vehicle from out of state. It doesn't make sense to update a system that is seeing less and less usage. The investment is going into the web-based channel. At some point it won't even make sense to have physical DMV locations so why put money into upgrading the facilities or equipment?

  51. Re: intent or consequence? by just+another+AC · · Score: 1

    It's always a matter of priorities. The FBI would rather work for their corporate overlords than do something for the public.

    FTFY

  52. Re: intent or consequence? by Anonymous Coward · · Score: 0

    Actually, we know there's no army of paper pushers on the back end. The DVLA closed all their regional offices when they moved over to the online system and cut workforce by 90%

  53. Re:Why don't you volunteer and pay additional taxe by Anonymous Coward · · Score: 0

    Thank you for your shit post.

    Open with a red herring about tax donations and bring it home with an ad hominem.

    Truly, your contribution belies your character.

  54. Re:intent or consequence? by spire3661 · · Score: 1

    I wasnt defending aging tech, i was defending useful tech. Nothing wrong with green screen and mainframes if its useful and not a burden. I get what you are saying, but its exactly the reason i commented, too many people want change for change's sake.

    --
    Good-bye
  55. Cannot perform FOIA on Hillary's server. by Anonymous Coward · · Score: 0

    US citizens are unable to perform FOIA requests on Hillary's server anyways so what's the point.

    She broke many laws when she used a personal server.
    First and foremost, pertaining to this thread, FOIA requests are impossible to perform.
    It is not allowed int the first place. (ILLEGAL)
    It was insecure. (ILLEGAL)
    It was hacked.
    It contained classified information. (ILLEGAL)
    May classified and sensitive emails and information was permanently scrubbed from the drives. (ILLEGAL)
    Furthermore the DOJ and FBI are in on the corruption, deciding not to pursue charges. Wait, What??? (ILLEGAL)
    In not charging Hillary the DOJ and FBI effectively tossed aside the rule of law; a form of lawlessness. (ILLEGAL)

    SHE WAS HIDING SENSITIVE AND CLASSIFIED INFORMATION SHE DID NOT WANT THE FEDERAL GOVERNMENT TO SEE AS WELL AS US CITIZENS.

  56. Re:intent or consequence? by Coren22 · · Score: 1

    As if Democrats don't cut budgets? Why would you think that Republicans cut the DOJ's budget so that they can't afford to run the better system that is already paid for?

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?