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Amazon Loses Huge Footwear Company Because Of Fake Products, a Problem It Denies Is Happening (cnbc.com)
Several sellers on Amazon had noted earlier this month that the platform is riddled with counterfeit products and that things have gotten worse after Chinese manufacturers were allowed to sell goods to the consumers in the United States. Amid the report, the German footwear company Birkenstock has announced it will no longer sell its sandals on Amazon. The company added that it will also ban any sales of its products by third-party sellers on Amazon, effectively making its products unavailable on the world's largest online store, according to a report on CNBC. From the report: "The Amazon marketplace, which operates as an 'open market,' creates an environment where we experience unacceptable business practices which we believe jeopardize our brand," Birkenstock USA CEO David Kahan wrote from the company's U.S. headquarters in Novato, California. "Policing this activity internally and in partnership with Amazon.com has proven impossible."
Knockoff doesn't have to mean low quality. Often times the quality is almost as good as the premium name item.
Just saying.
True, but you should:
1. Be clearly informed that what you're getting is a knockoff, not the real thing
2. Be supported by Amazon when attempting to return substandard goods
3. Expect that Amazon would insist on the above
That's not happening. My increasing reluctance to deal with non-"Prime" vendors is due solely to Amazon's lackadaisical attitude towards what is being sold. As long as they get their cut, they appear not to care. And the product descriptions on some of this stuff are misleading and so brief as not to provide any significant information about what is being sold. I'm talking about lack of dimensions, poor product photos, that sort of thing.
Amazon's on track to become as sketchy as Ebay.
Summary quotes the Birkenstock CEO as saying "The Amazon marketplace, which operates as an "open market,” creates an environment where we experience unacceptable business practices which we believe jeopardize our brand." It leaves out a later sentence in the same paragraph, which it probably at least as much of an issue as the counterfeiting problem: "It also includes a constant stream of unidentifiable unauthorized sellers who show a blatant disregard for our pricing policies."
Birkenstock wants all dealers to sell at full list - stores were selling on Amazon at a discount, and undercutting other dealers, who were complaining to Birkenstock.
It's just like what Ebay has been for over a decade now. You can not be sure you are buying anything that is real. I used to use the "prime" as a real item indicator, but even thouse are now turning out to be china junk sold as real with a username that even looks real.
"SandiskMemory" is NOT Sandisk... in fact Sandisk does not have a direct amazon store so anyone using the seller name SanDisk is selling china fake junk.
Amazon refuses to fix this because they are making mad profit off of it.
Do not look at laser with remaining good eye.
Amazon gets 30% of everything sold there. There's HUGE incentive for them to let anybody sell whatever they want because:
- 30% is a lot. Last I checked, it was 30% of the sale price AND shipping
- Amazon doesn't make anywhere near 30% on just about everything else they sell, themselves. Much of their stuff is sold at a loss.
Now why somebody would want to give up 30% of the price (PLUS shipping) is beyond me. There are very few things that have the kind of markup it would take to make any money after that huge commission. I suppose that there's always somebody dumb enough to think that if you somehow sell enough stuff for a loss, eventually, you'll make money...?
I don't respond to AC's.
You can't do it account wide, but you can do it on a per-search basis. Near the bottom on the left, once you've chosen a department, you'll see a "Seller" section. Curiously Amazon has itself listed as both Amazon and Amazon.com, I have no idea why.
You are not alone. This is not normal. None of this is normal.