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Comcast Excited To Have Lost 4,000 TV Subscribers This Spring (consumerist.com)

An anonymous reader writes from a report via The Consumerist: Comcast has released their second quarter results and they are happy to announce that they lost 4,000 TV subscribers in the last three months. Why are they so happy to announce such a loss? Because, compared to the same time last year where they lost 69,000 TV subscribers, the loss this year is much better for them. Comcast said in a statement to investors that "video customers net losses improved to 4,000, the best second quarter result in over 10 years." That Consumerist reports: "That means that for the most than a decade, the best Comcast can do in April to June of every year is to lose only 4,000 TV subscribers. At this time last year, Comcast reported 22.3 million TV subscribers, and at the same time this year, they report roughly 22.3 million TV subscribers. The major driver of increased subscriptions comes, as you'd guess, from broadband. Comcast reports an increase of 220,000 broadband customers in the second quarter which, in the overall growth of the company, entirely offsets a lost of 4,000 TV viewers."

13 of 68 comments (clear)

  1. We call this Wall Street-ese... by __aaclcg7560 · · Score: 3, Insightful

    A high-flying stock missed the quarterly earnings by a penny per share and the share price plunged 50% in after market trading.

    Translation: Stock analysts are dicks.

  2. Numbers are easy to manipulate by Cristofori42 · · Score: 4, Insightful

    They pretty much force the TV subscription on you these days. They pretty much forced a TV subscription on me even though I'm an Internet-only user since it's actually cheaper to have the cable package than the Internet package alone. I haven't even opened the cable box they sent me.

    --
    "Is that dad? Either that or Batman's really let himself go."
    1. Re:Numbers are easy to manipulate by Anonymous Coward · · Score: 2, Insightful

      I guess I am missing something, but 79 certainly seems cheaper that 89. That's how they get you, you say hey the cost for two is 45 each, but the cost for one is 79, so two is a better deal. This is NOT CORRECT. That 10 dollar package is likely furthermore just to local over the air plus some shitty religious channels anyway. Maybe QVC so you can spend even more money on things you don't need.

      Do yourself a favor, and drop the TV, yeah paying $79 just for internet blows, however there are some fun things that go along with this, there is no TV 'fees' there is no tax on internet only accounts, and you are still saving $120 / year. All around wins.

      Fuck cable.

  3. Re:I'd be excited too, if Comcast lost my address by nitehawk214 · · Score: 2

    I haven't been a subscriber in 8 years and I get something in the mail from Comcast.... Every. Single. Day.

    I know sending junk mail costs next to nothing, but maybe if they step it down a notch they can save a few dollars.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
  4. Remember when...? by camperdave · · Score: 2

    Remember when they where gaining subscribers because of Lost?

    --
    When our name is on the back of your car, we're behind you all the way!
  5. FCC to save Cable TV by Dorianny · · Score: 2

    Even with its tricks of increasing the pricing of Internet only service so that the "Internet + TV package" looks like a great deal, they still can't keep people subscribed to Cable. A lot of people are simply fed up with the horrible Cable TV experience and simply don't want it at any price. The funny part is that the current proposal by the FCC to open up the CableBox to competition (something the Cable lobby has been fighting tooth-and-nail) would go a long way to improve the experience and possibly save the Cable TV Industry in the long run

    1. Re:FCC to save Cable TV by DuckDodgers · · Score: 2

      I don't want it to be saved. I hope Netflix, Hulu, and Amazon Prime bury the fuckers.

      I couldn't convince my wife to give up cable television, but two and a half years ago I finally convinced her to switch from Comcast to DirecTV. Our first two years at DirectTV were covered by a detailed contract, so I knew exactly what I was paying each month. Month 25 hits, and I get a bill for $107. Now, if anything I think the service cost of the first two years should be higher - they have to recoup the cost of equipment plus the travel time and installation labor costs. But no, the contracted price period is over so we're going to hope the customer is stupid and accepts prices higher than he paid Comcast.

      So now, thankfully, I have a Tivo and an HD antenna. I should have just built a MythTV box, but the Tivo is good enough and now some of their boxes (Roamio) don't carry a subscription fee. I'm never going back, I don't care how good the pricing is.

  6. Really, not that interesting .... by brix · · Score: 5, Interesting

    Seriously, in other "news", Amazon sees a huge decline in revenue in Q1 every year ...

    Yes, Comcast, and just about every other related company (cable, IPTV, or satellite), loses subs every year in Q2, or at best sees fewer gains. People tend to move out of their houses in the spring, so that they can sell during the peak buying summer season, since families with children prefer not to move during the school year. And college students cancel their subscriptions when school ends in May or June (Q2) for the summer (even broadband, if they are living off campus). Typically, they gain the majority (or perhaps more, some years) of those subs back in Q3 or Q4; as evidenced by the "flat" year-over-year numbers.

    Yes, losing 4,000 subs in Q2 is something for Comcast to celebrate, because if history is any indication, that means that they are actually going to see positive growth for the year. But it's not all good news. It's entirely possible that history isn't an indication, and that the reason that fewer subs were lost in Q2 this year was because there are fewer students subscribing in the first place. And that means that these subs won't reappear in the fall, if that's the case. I can't tell for certain, but it's a possibility.

  7. Re:Second I get 100 Gbps service in Seattle by Strider- · · Score: 2

    Knowing my high school classmates in BC get 200 Mbps for $20 a month makes me furious.

    They're lying, or in one of a few very specific buildings... the rest of us suffer with plans as bad as what's south of the border, or worse.

    --
    ...si hoc legere nimium eruditionis habes...
  8. Take it from someone who knows by Anonymous Coward · · Score: 2, Informative

    I worked at USPS and I can confirm that Comcast is on a whole different level than anyone else when it comes to sending junk mail, in measures of both frequency and address coverage.

    The best measure you had that a house was empty was when they would get no mail other than Comcast junk.

    I remember on one block on my very first route there was a tiny old empty house behind some trees back by an alley... if it weren't for Comcast junk making me go out of my way to look to see if such an address actually existed, I never would have noticed that hidden house. :P

    Trust me, your mailman gets no joy from having to shove all that junk in your box.

  9. Ban same company offering connectivity and content by iamacat · · Score: 2

    Even if Comcast remains a natural monopoly, it will not be able to push it's expensive TV packages riddles with ads and worthless filler channels. Speeds and rates can then be addressed with regulation and services like Sling will compete on price and quality.

  10. If you can antenna... by speedlaw · · Score: 2

    do it. I have about $200 worth of antenna wire and splitters feeding four sets. All get networks and PBS. Cablevision jacked me $10 per month for no TV, but after raising the bill $6 per month for sports I don't watch, and $8 per month per box to decrypt a signal THEY decided to encrypt, I am still way ahead. My Tivos are well amortized, but for $40 you can get a Homeworx/Mediasonic box and add a $60 Hard Drive, and for one expense of $100 once you get basic VCR function. If you can't put up an antenna, or you are too far for what you can put up, I understand...but if you can, a bunch of wire in the air for a one time expense is the ultimate bargain.

    1. Re: If you can antenna... by Miamicanes · · Score: 2

      Better yet, buy a HDHomeRun (the HDHR3-US goes for about $50 on eBay) and pair it with an old laptop (dualcore, 4 gigs, preferably a ssd, win 7 pro or 8 pro) and external 2-8tb hard drive to use with Windows Media Center. Then, you'll have a DVR that's at least as good as any you could get from Comcast, and won't have to pay a thing for DVR guide service (if Microsoft discontinues the free guide data, there's a company that charges $25/year and integrated with WMC).

      Better yet, if you miss cable tv channels, you can buy a HDHR3-CC for about $65 on eBay and use the same gear as your Comcast DVR. You don't even have to give up the OTA, since the HDHR is networked... You can configure windows media center to show the OTA channels you prefer instead of Comcast's channels, as well as show ONLY the Comcast channels you actually get and/or like... 2 OTA channels at once from the hdhr3-us, and 3 cable channels at once from the hdhr3-cc. You can even map Comcast's ota channels to other numbers and record THEM if you want to record a third ota channel sometime.

      Best of all, Comcast will credit you around $8/month if you have ONLY a cablecard and no boxes from them, and regardless of how many tvs you network to it (the xbox 360 is dirt cheap at Gamestop, and makes the perfect media center extender, even if you don't actually care about gaming) since as far as Comcast's billing department is concerned, you have "a single outlet". Also, no monthly dvr rental or guide service fees.

      But wait! There's STILL MORE... If you cancel Comcast after the promo rates expire, you'll STILL have perpetual access to everything you recorded on the dvr. So you can cancel for a month or two, then re-subscribe once you're eligible again, and your DVR will barely even notice. This is a HUGE benefit, because it deprives Comcast of their ability to hold the threat of losing all your DVR'ed shows over your head.

      I just hope wish the fcc would hurry up and force DirecTV, Dish, and Uverse to implement a cablecard-like alternative too. It's not rocket science... If you already have the dish from past service or Uverse internet, it's basically just encrypted DVB-S or IP multicast. It won't work with current hardware, but making it work wouldn't be NEARLY as hard as DirecTV, Dish, and AT&T claim it would be, because they already have a working model for authorization and decryption using consumer-owned hardware.