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Former Twitter Employees: 'Abuse Problem' Comes From Their Culture Of Free Speech (buzzfeed.com)

Twitter complained of "inaccuracies in the details and unfair portrayals" in an article which described their service as "a honeypot for assholes." Buzzfeed interviewed 10 "high-level" former employees who detailed a company "Fenced in by an abiding commitment to free speech above all else and a unique product that makes moderation difficult and trolling almost effortless". An anonymous Slashdot reader summarizes their report: Twitter's commitment to free speech can be traced to employees at Google's Blogger platform who all went on to work at Twitter. They'd successfully fought for a company policy that "We don't get involved in adjudicating whether something is libel or slander... We'll do it if we believe we are required to by law." One former Twitter employee says "The Blogger brain trust's thinking was set in stone by the time they became Twitter Inc."

Twitter was praised for providing an uncensored voice during 2009 elections in Iran and the Arab Spring, and fought the secrecy of a government subpoena for information on their WikiLeaks account. The former of head of news at Twitter says "The whole 'free speech wing of the free speech party' thing -- that's not a slogan. That's deeply, deeply embedded in the DNA of the company... [Twitter executives] understand that this toxicity can kill them, but how do you draw the line? Where do you draw the line? I would actually challenge anyone to identify a perfect solution. But it feels to a certain extent that it's led to paralysis.

While Twitter now says they are working on the problem, Buzzfeed argues this "maximalist approach to free speech was integral to Twitter's rise, but quickly created the conditions for abuse... Twitter has made an ideology out of protecting its most objectionable users. That ethos also made it a beacon for the internet's most vitriolic personalities, who take particular delight in abusing those who use Twitter for their jobs."

2 of 465 comments (clear)

  1. Re:Moderators are the opposite of free speech by 0100010001010011 · · Score: 5, Interesting

    Slashdot has the best system I've seen so far. Reddit's just leads to bandwagoning. Slashdot is capped at -2:5.

    Additionally if I only have 5 points I'll usually not waste them on 0, I normally just browse at +2. Back in the day you would have entire threads of +5s. I'll save them for someone that needs modded up, not waste it on someone that doesn't need to be heard.

  2. Slashdot a "major website"? by sjbe · · Score: 5, Interesting

    Agreed. Slashdot has easily the single best method of moderating out of every major website

    Kind of adorable that you think slashdot is still a "major website". 10-15 years ago slashdot kind of mattered. Someone posted a link and it would generate so much traffic it could crash the server (slashdotting). Not so much anymore. Comment volume has dropped substantially, a lot of the "celebrities" (for lack of a better word) that used to read and comment have long since moved on. Many of us (myself included) still find it amusing and fun but slashdot isn't the force in the geek community that it once was.