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Windows 10 Computers Crash When Amazon Kindles Are Plugged In (theguardian.com)

It appears that many users are facing an issue with their Windows 10 computers when they plug in an Amazon Kindle device. According to reports, post Windows 10 Anniversary Update installation, everytime a user connect their Amazon Paperwhite or Voyage, their desktop and laptop lock up and require rebooting. The Guardian reports:Pooka, a user of troubleshooting forum Ten Forums said: "I've had a Kindle paperwhite for a few years no and never had an issue with connecting it via USB. However, after the recent Windows 10 updates, my computer BSOD's [blue screen of death] and force restarts almost as soon as I plug my Kindle in." On Microsoft's forums, Rick Hale said: "On Tuesday, I upgraded to the Anniversary Edition of Windows 10. Last night, for the first time since the upgrade, I mounted my Kindle by plugging it into a USB 2 port. I immediately got the blue screen with the QR code. I rebooted and tried several different times, even using a different USB cable, but that made no difference."

3 of 259 comments (clear)

  1. Re:Lets... by Lisandro · · Score: 2, Informative

    We'll run a story when your iPhone reboots every time you plug in a headset.

  2. Seems to be fixed? by Esteanil · · Score: 5, Informative

    I had this problem. After installing the Anniversary update, plugging my Kindle Paperwhite into the USB port would bluescreen Windows about half the time.

    There were more updates yesterday, and I've plugged in the Kindle several times today without anything bad happening.

    --
    I'm a dreamer, the world is my playpen. But hey, I'm a serious person, I can't dream all the time.
  3. Doesn't crash for me by en4ca · · Score: 3, Informative

    TFA makes it sound like this affects 100% of users, but it doesn't seem to affect me. Just tried plugging my kindle voyage into my windows 10 laptop running the anniversary update. Worked as normal, no bluescreen here.